Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop app crashes when clicking on the interface.

Desktop app crashes when clicking on the interface.

Plan

Premium

Device

Macbook M1 Pro, 16gb ram

Operating System

Sequoia 15.6

 

My Question or Issue

When I open the Spotify app, it launches correctly. But as soon as I click anywhere at all on the app interface, it immediately closes. This started happening today for no reason at all. I've done soft and hard reinstallations (removing cache files etc) to no avail. I can't find any crash log files anywhere. I need help.

Reply
3 Replies

Hey @defmc,

 

Thank you for reaching out to the Community and welcome. 

 

On a thread with a similar issue (during the startup), some users have recommended disabling window-management apps as they seem to interfere with the proper behavior of the app. So if you're using any app to manage windows such as Magnet or SuperCharge, we'd recommend turning it off as it would probably do the trick. 

 

Also, according to the response of this thread, this is currently being investigated internally, so for more info about it, we'd recommend subscribing to that thread as any relevant info will be posted there.

 

Hope this helps. Let us know how it goes.

OscarDCModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!

Version

1.2.70.409.gd4fa4141

 

Plan

Premium

 

Country

us

 

Operating System

macOS 15.6.1

 

My Question or Issue

It crashes immediately when I move the cursor over it.

 

Yep, same issue here.
Quitting my window management app (Rectangle) "solve" the issue with the app.

Suggested posts

Let's introduce ourselves!

Hey there you,   Yeah, you! 😁   Welcome - we're glad you joined the Spotify Community!   While you here, let's have a fun game and get…

ModeratorStaff / Moderator/ 4 years ago  in Social & Random