Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Mac
Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...
Casual Listener
43039 Views
65 replies
12 likes
PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...
Visitor
33565 Views
5 replies
0 likes
How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.
Visitor
182426 Views
12 replies
25 likes
On the iPhone app and web view the albums are still there.I've cleared the cash files, deleted the app and reinstalled. The only thing that changed is that before I could see all the albums if I changed the sorting to 'Recently Added'. I have the des...
On the iPhone app and web view the albums are still there. I've cleared the cash files, deleted the app and reinstalled. The only thing that changed is that before I could see all the albums if I ch...
Spotify Legend
1016 Views
3 replies
1 likes
PlanFreeCountryFinlandDeviceiMac 18,1Operating SystemMac OS 10.15.6 My Question or IssueWhen in installing Spotify on Mac 10.15.6 the installer just quits without installation confirmation or opening the program. Is this normal?
Plan Free Country Finland Device iMac 18,1 Operating System Mac OS 10.15.6 My Question or Issue When in installing Spotify on Mac 10.15.6 the installer just quits without installatio...
Casual Listener
1913 Views
5 replies
0 likes
My account is based on Sign in with Apple, but there is no button for that to sign-in on the Mac app. How can I log in?
My account is based on Sign in with Apple, but there is no button for that to sign-in on the Mac app. How can I log in?
Newbie
11292 Views
16 replies
4 likes
My Question or Issue:After the latest update I can't change the order of my songs in my playlists. This is unacceptable and a good reason to stop the premium subscription! Plan: PremiumCountry: USADevice: Macbook Pro 2020Operating System: macOS Catal...
My Question or Issue: After the latest update I can't change the order of my songs in my playlists. This is unacceptable and a good reason to stop the premium subscription! Plan: Premi...
Casual Listener
794 Views
1 replies
1 likes
Premium Family Plan - USADevice - Macbook Pro 2018Operating System - macOS Mojave v. 10.14.4 My Question or IssueI can't get already created playlist descriptions to update. Everytime I try to save an update to the playlist it reverts back to the ori...
Premium Family Plan - USA Device - Macbook Pro 2018 Operating System - macOS Mojave v. 10.14.4 My Question or Issue I can't get already created playlist descriptions to update. ...
Music Fan
25448 Views
25 replies
23 likes
PlanPremiumCountryUSADeviceMacOperating SystemMac OS My Question or IssueHi, Am I the only one with this issue? my songs present in my playlist "liked songs" are not marked (white heart) on the artist/album view, I thing this is an issue has it lead ...
Plan Premium Country USA Device Mac Operating System Mac OS My Question or Issue Hi, Am I the only one with this issue? my songs present in my playlist "liked song...
Casual Listener
1138 Views
2 replies
0 likes
Is there any way to view search results as text not album covers, there used to be a way.Thanks Premium Mac desktopUSA
Is there any way to view search results as text not album covers, there used to be a way. Thanks Premium Mac desktop USA
Spotify Star
1055 Views
2 replies
0 likes
Why has my follower count reduced overnight?? It say 249 followers on the spotify application on my macbook pro but 279 followers on my artists.spotify.com page. I know some of the people that followed me on spotify cause i told them to. They couldnt...
Why has my follower count reduced overnight?? It say 249 followers on the spotify application on my macbook pro but 279 followers on my artists.spotify.com page. I know some of the people that follow...
Composer
3714 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9,...
Casual Listener
3407 Views
2 replies
0 likes
Hello,I would like to know when the option to upload my mp3 will be available on the platform. I have some mp3 songs that are not available on the Spotify platform. We have the option of using local files through the desktop application, however, the...
Hello, I would like to know when the option to upload my mp3 will be available on the platform. I have some mp3 songs that are not available on the Spotify platform. We have the option of us...
Community Legend
1435 Views
1 replies
0 likes
Hi, y'all So I don't know exactly where to put this topic in 'cause it can be various topics. I don't know if it is me but it has been happening for more than 1 month now. I just cannot seem to put up an idea on the Spotify community. I don't know wh...
Hi, y'all So I don't know exactly where to put this topic in 'cause it can be various topics. I don't know if it is me but it has been happening for more than 1 month now. I just ca...
Composer
1288 Views
1 replies
0 likes
PlanPremium DeviceMacOS Catalina 10.15.5 My Question or IssueTrying to access my daily mix and they're just stuck on the loading screen.This has been happening for the last few days. Can anyone please help?
Plan Premium Device MacOS Catalina 10.15.5 My Question or Issue Trying to access my daily mix and they're just stuck on the loading screen. This has been happening for t...
Spotify Legend
2209 Views
3 replies
0 likes
PlanPremiumCountryIndonesiaDevice(iPhone 6, iPad 9.7, Macbook Pro 2018)Operating System(iOS 10) My Question or IssueCan a spotify user select one particular song, and the song after that would be a random song but similar to that one particular song ...
Plan Premium Country Indonesia Device (iPhone 6, iPad 9.7, Macbook Pro 2018) Operating System (iOS 10) My Question or Issue Can a spotify user select one particular song, and the son...
Casual Listener
759 Views
2 replies
0 likes
There are songs that are not on Spotify due to agreement with the label. I want to add them to my Spotify but I’d like to know if there’s a way to do it without premium.PlanFreeCountryUSADeviceMacBook Air 2019Operating SystemMacOS My Question or Issu...
There are songs that are not on Spotify due to agreement with the label. I want to add them to my Spotify but I’d like to know if there’s a way to do it without premium. Plan Free Country USA De...
Spotify Star
5025 Views
1 replies
0 likes
Hi! Just got my Mac and Spotify was the very first thing I set up—as I was playing around with the Touch Bar in the app, I realized the scrubbing bar indicated exactly where I was in the music in real-time—however, I can't control my music with it. I...
Hi! Just got my Mac and Spotify was the very first thing I set up—as I was playing around with the Touch Bar in the app, I realized the scrubbing bar indicated exactly where I was in the music in rea...
Spotify Star
6035 Views
5 replies
0 likes
PlanPremiumCountryArgentina DeviceMacBook Pro 2017 RetinaOperating SystemHigh Sierra My Question or Issue AppleScript is not returning current song correctly. The last build from Apr 23th Broke it. The script in question is the following: if applicat...
Plan Premium Country Argentina Device MacBook Pro 2017 Retina Operating System High Sierra My Question or Issue AppleScript is not returning current song corr...
Casual Listener
7993 Views
17 replies
16 likes
Plan PremiumCountry Germany Device iMacOperating System macOS Catalina My Question or IssueSpotify crashes immediatly on startup, output of command./Spotify --show-console: 18:07:33.091 I [network_controller.cpp:77 ] Connectivity policy is initially ...
Plan Premium Country Germany Device iMac Operating System macOS Catalina My Question or Issue Spotify crashes immediatly on startup, output of command ./Spotify --show-console...
Spotify Legend
1386 Views
1 replies
0 likes
PremiumUSAMacbook Pro late 2018macOS Catalina 10.15.4 Hi!For months now, whenever a sound plays from my chrome (doesn't matter which site), Spotify will break. What I mean by this is that when I click play again on spotify, the bar will continue to m...
Premium USA Macbook Pro late 2018 macOS Catalina 10.15.4 Hi! For months now, whenever a sound plays from my chrome (doesn't matter which site), Spotify will break. What I mean by this is...
Moderator
1265 Views
1 replies
0 likes
PlanPremiumCountryUS DeviceMacbook Pro 2018Operating SystemMacOS Catalina 10.15.5 My Question or IssueI just downloaded spotify on my mac and when i opened it, none of my friends' activity showed up and all the playlists in my library were empty, eve...
Plan Premium Country US Device Macbook Pro 2018 Operating System MacOS Catalina 10.15.5 My Question or Issue I just downloaded spotify on my mac and when i opened it, none of...
Casual Listener
2258 Views
3 replies
0 likes
Open Finder In the Menu Bar select Go and then 'Go to Folder' Enter: /private/etc/hosts Locate the file called 'host' and drag to desktop Open the file and replace the text with: ### Host Database## localhost is used to configure the loopback interfa...
Open Finder In the Menu Bar select Go and then 'Go to Folder' Enter: /private/etc/hosts Locate the file called 'host' and drag to desktop Open the file and replace ...
Gig Goer
5871 Views
2 replies
2 likes
