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Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

GabeDude

Casual Listener

45399 Views

65 replies

12 likes

  • 45399 Views
  • 65 replies
  • 12 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

Fdowns

Visitor

34987 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

187886 Views

12 replies

25 likes

  • 187886 Views
  • 12 replies
  • 25 likes

Solved!! My Jpg Cover Image Is Invalid?

Hi, okay soooo im trying to put a (900x900 pixel) cover image on my playlist (i dont have explicit artist permission to use it so im keeping it secret/for my own personal enjoyment until i do) and it was originally a png, but i duplicated the image a...

Casual Listener

Hi, okay soooo im trying to put a (900x900 pixel) cover image on my playlist (i dont have explicit artist permission to use it so im keeping it secret/for my own personal enjoyment until i do) a...

Delilah_Byrd

Visitor

8554 Views

3 replies

0 likes

Cover Images
Desktop Mac
Images
Mac Desktop App
Troubleshooting
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  • 3 replies
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Solved!! Play Queue: History says Empty

PlanPremiumCountryUSA Device(OnePlus 5T running Android 8.1.0, Mac OS 10.13.6 Desktop) EDIT/SOLVED: Uninstalled/Reinstalled desktop app. My Question or Issue My history of the last 50 songs played is empty on my Desktop app. Last week I listened to m...

Casual Listener

  Plan Premium Country USA   Device (OnePlus 5T running Android 8.1.0, Mac OS 10.13.6 Desktop)   EDIT/SOLVED: Uninstalled/Reinstalled desktop app.   My Question or Issu...

Socalrooster

Casual Listener

3050 Views

2 replies

5 likes

  • 3050 Views
  • 2 replies
  • 5 likes

Solved!! Unable to install on mac

Family premium planCountry: Australia DeviceMacbook Pro 2019 Operating SystemVersion 10.15.7 My Question or Issue:Spotify works just fine on my iPhone but it stopped working on my mac for some reason. It would tell me that I was offline even though I...

Casual Listener

Family premium plan Country: Australia    Device Macbook Pro 2019   Operating System Version 10.15.7   My Question or Issue: Spotify works just fine on my iPhone but it ...

Billy-J

Spotify Star

1900 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! (MAC) Spotify

PlanPremium FamilyCountryItalyDeviceMacbook Pro late 2012Operating SystemMac OS Catalina 10.15.6 My Question or IssueAfter downloading and log in succesfully to spotify,the program doesn't start,doesn't play any track,and doesn't connect to any devic...

Regular

Plan Premium Family Country Italy Device Macbook Pro late 2012 Operating System Mac OS Catalina 10.15.6   My Question or Issue After downloading and log in succesfully to spotify,the p...

Billy-J

Spotify Star

5665 Views

9 replies

0 likes

  • 5665 Views
  • 9 replies
  • 0 likes

Solved!! Songs disappearing from playlists, mac

PlanPremiumCountrySwedenDeviceMacbook Pro late 2015Operating SystemmacOS Catalina, 10.15.6 My Question or IssueHi,Is there a way to configure or remove certain keyboard shortcuts?I would like to specifically remove the ''Backspace-shortcut'' that del...

Newbie

Plan Premium Country Sweden Device Macbook Pro late 2015 Operating System macOS Catalina, 10.15.6    My Question or Issue Hi, Is there a way to configure or remove certain k...

Billy-J

Spotify Star

935 Views

1 replies

0 likes

  • 935 Views
  • 1 replies
  • 0 likes

[MacOS] Skip track button not working

DeviceMacbook Pro 13" 2016Operating SystemMacOS Catalina 10.15.5 The 'skip track' button (F9) does not work on the Spotify desktop app. 'Previous track' and 'play/pause' buttons work just fine. I reinstalled the app multiple times, does not help.

Casual Listener

Device Macbook Pro 13" 2016 Operating System MacOS Catalina 10.15.5   The 'skip track' button (F9) does not work on the Spotify desktop app. 'Previous track' and 'play/pause' buttons work j...

Joel-M

Composer

4973 Views

5 replies

2 likes

macOS
  • 4973 Views
  • 5 replies
  • 2 likes

Superuser Contribution Mac Desktop App not updating New Liked Songs from iPhone

PlanPremiumCountryUnited States Device(iPhone 7 Plus, Macbook Pro late 2016)Operating System(iOS 13.3.1, macOS Catalina 10.15.4) My Question or Issue If I have my mac desktop app open to the Liked Songs list and I use my iPhone to like a song in the ...

Visitor

Plan Premium Country United States   Device (iPhone 7 Plus, Macbook Pro late 2016) Operating System (iOS 13.3.1, macOS Catalina 10.15.4)   My Question or Issue   If I have ...

Elena

Moderator

4918 Views

1 replies

2 likes

  • 4918 Views
  • 1 replies
  • 2 likes

Solved!!Superuser Contribution Almost all albums are missing in the mac desktop app

On the iPhone app and web view the albums are still there.I've cleared the cash files, deleted the app and reinstalled. The only thing that changed is that before I could see all the albums if I changed the sorting to 'Recently Added'. I have the des...

Visitor

On the iPhone app and web view the albums are still there. I've cleared the cash files, deleted the app and reinstalled. The only thing that changed is that before I could see all the albums if I ch...

Mario

Spotify Legend

1050 Views

3 replies

1 likes

  • 1050 Views
  • 3 replies
  • 1 likes

Superuser Contribution Installation on Catalina 10.15.6

PlanFreeCountryFinlandDeviceiMac 18,1Operating SystemMac OS 10.15.6 My Question or IssueWhen in installing Spotify on Mac 10.15.6 the installer just quits without installation confirmation or opening the program. Is this normal?

Newbie

Plan Free Country Finland Device iMac 18,1 Operating System Mac OS 10.15.6   My Question or Issue When in installing Spotify on Mac 10.15.6 the installer just quits without installatio...

danisilver

Casual Listener

1947 Views

5 replies

0 likes

  • 1947 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Sign In With Apple on the Mac app

My account is based on Sign in with Apple, but there is no button for that to sign-in on the Mac app. How can I log in?

Regular

My account is based on Sign in with Apple, but there is no button for that to sign-in on the Mac app. How can I log in?

theforcebemay

Newbie

11466 Views

16 replies

4 likes

  • 11466 Views
  • 16 replies
  • 4 likes

Solved!! Can't change the oder of songs

My Question or Issue:After the latest update I can't change the order of my songs in my playlists. This is unacceptable and a good reason to stop the premium subscription! Plan: PremiumCountry: USADevice: Macbook Pro 2020Operating System: macOS Catal...

Casual Listener

My Question or Issue: After the latest update I can't change the order of my songs in my playlists. This is unacceptable and a good reason to stop the premium subscription!   Plan: Premi...

music_datum

Casual Listener

806 Views

1 replies

1 likes

  • 806 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Playlist description not updating

Premium Family Plan - USADevice - Macbook Pro 2018Operating System - macOS Mojave v. 10.14.4 My Question or IssueI can't get already created playlist descriptions to update. Everytime I try to save an update to the playlist it reverts back to the ori...

Casual Listener

Premium Family Plan - USA Device - Macbook Pro 2018 Operating System - macOS Mojave v. 10.14.4   My Question or Issue I can't get already created playlist descriptions to update. ...

delysid23

Music Fan

25773 Views

25 replies

23 likes

  • 25773 Views
  • 25 replies
  • 23 likes

Solved!! Liked song not marked on artist page

PlanPremiumCountryUSADeviceMacOperating SystemMac OS My Question or IssueHi, Am I the only one with this issue? my songs present in my playlist "liked songs" are not marked (white heart) on the artist/album view, I thing this is an issue has it lead ...

Casual Listener

  Plan Premium Country USA Device Mac Operating System Mac OS   My Question or Issue Hi, Am I the only one with this issue?  my songs present in my playlist "liked song...

OUTAN30

Casual Listener

1169 Views

2 replies

0 likes

  • 1169 Views
  • 2 replies
  • 0 likes

Solved!! View search results as text?

Is there any way to view search results as text not album covers, there used to be a way.Thanks Premium Mac desktopUSA

Regular

Is there any way to view search results as text not album covers, there used to be a way. Thanks   Premium  Mac desktop USA

Billy-J

Spotify Star

1075 Views

2 replies

0 likes

  • 1075 Views
  • 2 replies
  • 0 likes

Follower count

Why has my follower count reduced overnight?? It say 249 followers on the spotify application on my macbook pro but 279 followers on my artists.spotify.com page. I know some of the people that followed me on spotify cause i told them to. They couldnt...

Visitor

Why has my follower count reduced overnight?? It say 249 followers on the spotify application on my macbook pro but 279 followers on my artists.spotify.com page. I know some of the people that follow...

Joel-M

Composer

3737 Views

1 replies

0 likes

  • 3737 Views
  • 1 replies
  • 0 likes

Solved!! Not all local files showing up on iMac app.

None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...

Casual Listener

 None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9,...

guavaman55

Casual Listener

3443 Views

2 replies

0 likes

  • 3443 Views
  • 2 replies
  • 0 likes

Solved!! MP3 Upload

Hello,I would like to know when the option to upload my mp3 will be available on the platform. I have some mp3 songs that are not available on the Spotify platform. We have the option of using local files through the desktop application, however, the...

Visitor

  Hello, I would like to know when the option to upload my mp3 will be available on the platform. I have some mp3 songs that are not available on the Spotify platform. We have the option of us...

Heythatsme

Community Legend

1462 Views

1 replies

0 likes

  • 1462 Views
  • 1 replies
  • 0 likes

Solved!! Can't put up an idea on the Spotify Community

Hi, y'all So I don't know exactly where to put this topic in 'cause it can be various topics. I don't know if it is me but it has been happening for more than 1 month now. I just cannot seem to put up an idea on the Spotify community. I don't know wh...

Composer

Hi, y'all   So I don't know exactly where to put this topic in 'cause it can be various topics. I don't know if it is me but it has been happening for more than 1 month now.   I just ca...

Joel-M

Composer

1311 Views

1 replies

0 likes

  • 1311 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Daily Mixes Won't Load

PlanPremium DeviceMacOS Catalina 10.15.5 My Question or IssueTrying to access my daily mix and they're just stuck on the loading screen.This has been happening for the last few days. Can anyone please help?

Casual Listener

  Plan Premium   Device MacOS Catalina 10.15.5   My Question or Issue Trying to access my daily mix and they're just stuck on the loading screen. This has been happening for t...

Mario

Spotify Legend

2245 Views

3 replies

0 likes

daily-mix
  • 2245 Views
  • 3 replies
  • 0 likes

Solved!! Shuffle from a selected song to random song that is not in my playlist

PlanPremiumCountryIndonesiaDevice(iPhone 6, iPad 9.7, Macbook Pro 2018)Operating System(iOS 10) My Question or IssueCan a spotify user select one particular song, and the song after that would be a random song but similar to that one particular song ...

Casual Listener

Plan Premium Country Indonesia Device (iPhone 6, iPad 9.7, Macbook Pro 2018) Operating System (iOS 10)   My Question or Issue Can a spotify user select one particular song, and the son...

tioseptiono

Casual Listener

779 Views

2 replies

0 likes

  • 779 Views
  • 2 replies
  • 0 likes