Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Mac
I just purchased a m4 macbook running 26.2 Tahoe. I tried downloading spotify from Safari and Chrome. Every time I try to open the zip file it says Unable to expand "SpotifyInstaller.zip" into "Desktop". (Error 79 - Inappropriate file type or format....
Visitor
14589 Views
79 replies
9 likes
hi! this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again. I’ve double checked:1) I have no “login items” for my user in the Users & Groups pref pane2) when I right click th...
Casual Listener
35308 Views
8 replies
1 likes
PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...
Newbie
36427 Views
5 replies
0 likes
PlanPremiumCountryUK DeviceMacbook Pro late 2018Operating SystemMacOSX Mojave I blocked an artist (which, for some reason, is only possible via mobile). I'm now on my desktop and don't have my phone to hand, but I'm unable to unblock artists from des...
Plan Premium Country UK Device Macbook Pro late 2018 Operating System MacOSX Mojave I blocked an artist (which, for some reason, is only possible via mobile). I'm now on my de...
Spotify Star
6209 Views
3 replies
1 likes
PlanPremiumCountryFranceDeviceMacbook Pro late 2016Operating SystemHigh Sierra My Question or IssueHi, this morning I noticed that i have only 9 songs out of 2854 in my Liked Songs, I still have all my liked songs in the phone app & browser but not o...
Plan Premium Country France Device Macbook Pro late 2016 Operating System High Sierra My Question or Issue Hi, this morning I noticed that i have only 9 songs out of 2854 in ...
Casual Listener
3247 Views
4 replies
1 likes
I can't believe that I have to post this question in 2020. I see this issue has been spinning around in the entire universe since 2015 or so. I know some of you are bored to see this question. Spotify keeps (randomly) pausing on both my laptop (Macbo...
I can't believe that I have to post this question in 2020. I see this issue has been spinning around in the entire universe since 2015 or so. I know some of you are bored to see this question.  ...
Spotify Legend
6508 Views
3 replies
1 likes
Hi folks! I just got a new Macbook Air, redownloaded Spotify (I have premium) and tried to download all my old playlists. They are downloaded on my phone, and I can play the songs on there, but unfortunately I can't get them to play on my computer. M...
Hi folks! I just got a new Macbook Air, redownloaded Spotify (I have premium) and tried to download all my old playlists. They are downloaded on my phone, and I can play the songs on there, but unfor...
Spotify Legend
2614 Views
3 replies
0 likes
Hi, okay soooo im trying to put a (900x900 pixel) cover image on my playlist (i dont have explicit artist permission to use it so im keeping it secret/for my own personal enjoyment until i do) and it was originally a png, but i duplicated the image a...
Hi, okay soooo im trying to put a (900x900 pixel) cover image on my playlist (i dont have explicit artist permission to use it so im keeping it secret/for my own personal enjoyment until i do) a...
Visitor
8586 Views
3 replies
0 likes
PlanPremiumCountryUSA Device(OnePlus 5T running Android 8.1.0, Mac OS 10.13.6 Desktop) EDIT/SOLVED: Uninstalled/Reinstalled desktop app. My Question or Issue My history of the last 50 songs played is empty on my Desktop app. Last week I listened to m...
Plan Premium Country USA Device (OnePlus 5T running Android 8.1.0, Mac OS 10.13.6 Desktop) EDIT/SOLVED: Uninstalled/Reinstalled desktop app. My Question or Issu...
Casual Listener
3063 Views
2 replies
5 likes
Family premium planCountry: Australia DeviceMacbook Pro 2019 Operating SystemVersion 10.15.7 My Question or Issue:Spotify works just fine on my iPhone but it stopped working on my mac for some reason. It would tell me that I was offline even though I...
Family premium plan Country: Australia Device Macbook Pro 2019 Operating System Version 10.15.7 My Question or Issue: Spotify works just fine on my iPhone but it ...
Spotify Star
1909 Views
3 replies
0 likes
PlanPremium FamilyCountryItalyDeviceMacbook Pro late 2012Operating SystemMac OS Catalina 10.15.6 My Question or IssueAfter downloading and log in succesfully to spotify,the program doesn't start,doesn't play any track,and doesn't connect to any devic...
Plan Premium Family Country Italy Device Macbook Pro late 2012 Operating System Mac OS Catalina 10.15.6 My Question or Issue After downloading and log in succesfully to spotify,the p...
Spotify Star
5697 Views
9 replies
0 likes
PlanPremiumCountrySwedenDeviceMacbook Pro late 2015Operating SystemmacOS Catalina, 10.15.6 My Question or IssueHi,Is there a way to configure or remove certain keyboard shortcuts?I would like to specifically remove the ''Backspace-shortcut'' that del...
Plan Premium Country Sweden Device Macbook Pro late 2015 Operating System macOS Catalina, 10.15.6 My Question or Issue Hi, Is there a way to configure or remove certain k...
Spotify Star
947 Views
1 replies
0 likes
DeviceMacbook Pro 13" 2016Operating SystemMacOS Catalina 10.15.5 The 'skip track' button (F9) does not work on the Spotify desktop app. 'Previous track' and 'play/pause' buttons work just fine. I reinstalled the app multiple times, does not help.
Device Macbook Pro 13" 2016 Operating System MacOS Catalina 10.15.5 The 'skip track' button (F9) does not work on the Spotify desktop app. 'Previous track' and 'play/pause' buttons work j...
Composer
5013 Views
5 replies
2 likes
PlanPremiumCountryUnited States Device(iPhone 7 Plus, Macbook Pro late 2016)Operating System(iOS 13.3.1, macOS Catalina 10.15.4) My Question or Issue If I have my mac desktop app open to the Liked Songs list and I use my iPhone to like a song in the ...
Plan Premium Country United States Device (iPhone 7 Plus, Macbook Pro late 2016) Operating System (iOS 13.3.1, macOS Catalina 10.15.4) My Question or Issue If I have ...
Moderator
4933 Views
1 replies
2 likes
On the iPhone app and web view the albums are still there.I've cleared the cash files, deleted the app and reinstalled. The only thing that changed is that before I could see all the albums if I changed the sorting to 'Recently Added'. I have the des...
On the iPhone app and web view the albums are still there. I've cleared the cash files, deleted the app and reinstalled. The only thing that changed is that before I could see all the albums if I ch...
Spotify Legend
1062 Views
3 replies
1 likes
PlanFreeCountryFinlandDeviceiMac 18,1Operating SystemMac OS 10.15.6 My Question or IssueWhen in installing Spotify on Mac 10.15.6 the installer just quits without installation confirmation or opening the program. Is this normal?
Plan Free Country Finland Device iMac 18,1 Operating System Mac OS 10.15.6 My Question or Issue When in installing Spotify on Mac 10.15.6 the installer just quits without installatio...
Casual Listener
1962 Views
5 replies
0 likes
My account is based on Sign in with Apple, but there is no button for that to sign-in on the Mac app. How can I log in?
My account is based on Sign in with Apple, but there is no button for that to sign-in on the Mac app. How can I log in?
Newbie
11523 Views
16 replies
4 likes
My Question or Issue:After the latest update I can't change the order of my songs in my playlists. This is unacceptable and a good reason to stop the premium subscription! Plan: PremiumCountry: USADevice: Macbook Pro 2020Operating System: macOS Catal...
My Question or Issue: After the latest update I can't change the order of my songs in my playlists. This is unacceptable and a good reason to stop the premium subscription! Plan: Premi...
Casual Listener
821 Views
1 replies
1 likes
Premium Family Plan - USADevice - Macbook Pro 2018Operating System - macOS Mojave v. 10.14.4 My Question or IssueI can't get already created playlist descriptions to update. Everytime I try to save an update to the playlist it reverts back to the ori...
Premium Family Plan - USA Device - Macbook Pro 2018 Operating System - macOS Mojave v. 10.14.4 My Question or Issue I can't get already created playlist descriptions to update. ...
Music Fan
26032 Views
25 replies
23 likes
PlanPremiumCountryUSADeviceMacOperating SystemMac OS My Question or IssueHi, Am I the only one with this issue? my songs present in my playlist "liked songs" are not marked (white heart) on the artist/album view, I thing this is an issue has it lead ...
Plan Premium Country USA Device Mac Operating System Mac OS My Question or Issue Hi, Am I the only one with this issue? my songs present in my playlist "liked song...
Casual Listener
1197 Views
2 replies
0 likes
Is there any way to view search results as text not album covers, there used to be a way.Thanks Premium Mac desktopUSA
Is there any way to view search results as text not album covers, there used to be a way. Thanks Premium Mac desktop USA
Spotify Star
1078 Views
2 replies
0 likes
Why has my follower count reduced overnight?? It say 249 followers on the spotify application on my macbook pro but 279 followers on my artists.spotify.com page. I know some of the people that followed me on spotify cause i told them to. They couldnt...
Why has my follower count reduced overnight?? It say 249 followers on the spotify application on my macbook pro but 279 followers on my artists.spotify.com page. I know some of the people that follow...
Composer
3755 Views
1 replies
0 likes
None of the below information is required. However, the more you provide the easier it will be for us to try and help.PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,e...
None of the below information is required. However, the more you provide the easier it will be for us to try and help. Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9,...
Casual Listener
3455 Views
2 replies
0 likes
