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Solved!! Spotify begins playing random music

When listening to one of my own playlists, Spotify begins to play random (usually top hits or hip hop) music instead. I may be mid song and it will change to something completely random, or if I have the music paused it will begin playing again later...

Newbie

Jemi

Spotify Legend

146891 Views

5 replies

2 likes

  • 146891 Views
  • 5 replies
  • 2 likes

Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

yowmamama

Visitor

34615 Views

60 replies

10 likes

  • 34615 Views
  • 60 replies
  • 10 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

Fdowns

Visitor

23780 Views

5 replies

0 likes

  • 23780 Views
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  • 0 likes

Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

162947 Views

12 replies

25 likes

  • 162947 Views
  • 12 replies
  • 25 likes

Solved!! Spotify will not install on macOS Catalina

PlanPremiumCountryUSADeviceMacBook Pro 2019Operating SystemmacOS Catalina My Question or IssueWhen I goto install the Spotify app on a beta version of macOS Catalina I get an alert that says the application can not be installed becuase Apple can not ...

Casual Listener

  Plan Premium Country USA Device MacBook Pro 2019 Operating System macOS Catalina   My Question or Issue When I goto install the Spotify app on a beta version of macOS Catalina ...

GuitarMan58LP

Visitor

21069 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! Spotify not working for macOS Catalina 10.5.3

I've read other posts but can't find a fix for my issue. I'm using a desktop macOS Macbook Pro mid-2012 model, Catalina 10.15.3 upgrade. The installer and application downloads and opens, but the home screen, search and selection doesn't work when yo...

Casual Listener

I've read other posts but can't find a fix for my issue.   I'm using a desktop macOS Macbook Pro mid-2012 model, Catalina 10.15.3 upgrade. The installer and application downloads and opens, bu...

lucasmerkel

Visitor

3855 Views

2 replies

0 likes

  • 3855 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't load facebook friends activity in desktop app

PlanPremium DeviceMac DesktopOperating SystemHigh Sierra 10.13.6 (17G13035) My Question or IssueI have enabled the "process my facebook data" option in my account and the permissions for Spotify in Facebook are also active but I keep receiving the me...

Casual Listener

Plan Premium   Device Mac Desktop Operating System High Sierra 10.13.6 (17G13035)   My Question or Issue I have enabled the "process my facebook data" option in my account and...

aldin9788

Casual Listener

1339 Views

6 replies

0 likes

  • 1339 Views
  • 6 replies
  • 0 likes

Solved!! I can't see Friend Activity on Desktop App

PlanPremiumCountryRussia DeviceMacBook'12 2017Operating SystemmacOS Mojave. Version 10.14 My Question or IssueI can't even see the little window for Friend Activity on my Mac Desktop app as if this function isn't available for me. Yet my friends from...

Casual Listener

Plan Premium Country Russia   Device MacBook'12 2017 Operating System macOS Mojave. Version 10.14   My Question or Issue I can't even see the little window for Friend Activity on...

theAscarGoesTo

Casual Listener

6807 Views

1 replies

0 likes

  • 6807 Views
  • 1 replies
  • 0 likes

Solved!! Playlist Cover Image Not Updating

PlanPremium - Family PlanCountryUnited KingdownDevice(Macbook Pro - 13 inch, 2020, iPhone 11)Operating System(macOS Catalina 10.15.5, iOS 13.5.1) My Question or IssueWhen going to replace old playlist cover images with new images, the new image stays...

Newbie

Plan Premium - Family Plan Country United Kingdown Device (Macbook Pro - 13 inch, 2020, iPhone 11) Operating System (macOS Catalina 10.15.5, iOS 13.5.1)   My Question or Issue When goi...

Emilia_8

Community Legend

4122 Views

1 replies

0 likes

  • 4122 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Won't let option forget device on Mac OS Sierra 10.12.6

PlanFreeCountryN/ADeviceMac OS Sierra 10.12.6Operating SystemApple Devices So I was listening to Rap God (Clean Version) on my iPad when I open my Mac to listen in the Mac instead. But it said that the device is connected. I opened my iPad so my iPad...

Casual Listener

Plan Free Country N/A Device Mac OS Sierra 10.12.6 Operating System Apple Devices   So I was listening to Rap God (Clean Version) on my iPad when I open my Mac to listen in the Mac inst...

MusicCanHelp

Casual Listener

783 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Multiple Local File Problems

I've been having some trouble with my local files, both before and after i've tried changing song titles and other metadata. - Whole albums just won't play (One album can only play the one song that I changed the title of. All of the other songs in t...

Visitor

I've been having some trouble with my local files, both before and after i've tried changing song titles and other metadata.   - Whole albums just won't play (One album can only play the ...

Yungpumpgang

Newbie

15829 Views

6 replies

0 likes

Mac
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  • 6 replies
  • 0 likes

Superuser Contribution Catalina OS issue for Spotify

Plan MonthlyPremiumUnited States DeviceMac Laptop Mid 2014Operating SystemCatalina 10.5.5. My Question or IssueI updated to Catalina 10.5.5 and not Spotify won't open. It flashes when I click open, but does nothing.

Casual Listener

Plan Monthly Premium United States   Device Mac Laptop Mid 2014 Operating System Catalina 10.5.5.   My Question or Issue I updated to Catalina 10.5.5 and not Spotify won't open. &...

Joel-M

Composer

1985 Views

6 replies

0 likes

  • 1985 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution I cannot filter my playlist in Russian language anymore

PlanPremiumCountryGermanyDeviceMacBook Pro Late 2019Operating SystemmacOS 10.14.6Version1.1.36.734.g8731c306 My Question or IssueOne of the latest updates broke filtering in Playlist in Russian language: whatever I type in the filter bar, nothing is ...

Regular

Plan Premium Country Germany Device MacBook Pro Late 2019 Operating System macOS 10.14.6 Version 1.1.36.734.g8731c306   My Question or Issue One of the latest updates broke filtering...

kalimatas

Regular

895 Views

3 replies

0 likes

  • 895 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Can't play current song error while listening to music

PlanPremiumCountryRO Device(Macbook Pro early 2015)Operating System: macOS Mojave My Question or Issue For about 2 months now, whenever I try to play Spotify on macOS, the desktop app playing any music after about 20-30 seconds and shows the "Can't p...

Regular

Plan Premium Country RO   Device (Macbook Pro early 2015) Operating System: macOS Mojave   My Question or Issue   For about 2 months now, whenever I try to play Spotify on m...

Cristianm87

Casual Listener

5758 Views

10 replies

2 likes

macOS
macOS Mojave
Streaming Issue
  • 5758 Views
  • 10 replies
  • 2 likes

Solved!! Spotify Wrapped Statistics No Longer Available

Hey there, I am trying to find my STATISTICS for the 2018 wrapped that were present when they initially came out. I can find the playlists by going to the wrapped url but the statistics aren't present. Is there a place I can still find this? URLS I'v...

Casual Listener

Hey there,   I am trying to find my STATISTICS for the 2018 wrapped that were present when they initially came out. I can find the playlists by going to the wrapped url but the statistics aren...

ravengh

Casual Listener

5667 Views

2 replies

1 likes

  • 5667 Views
  • 2 replies
  • 1 likes

Solved!! Spotify won't be loaded (therefore cannot be played)

PlanFreeCountryJapanDeviceFirefox version 78.0, Chrome version 65.0.3325.181Operating SystemMac OS X version 10.9.5 My Question or IssueSpotify suddenly gets unloaded yesterday (I am using it with free plan) and cannot be played concurrently.I refres...

Casual Listener

Plan Free Country Japan Device Firefox version 78.0, Chrome version 65.0.3325.181 Operating System Mac OS X version 10.9.5   My Question or Issue Spotify suddenly gets unloaded yesterd...

HazelnutEyes

Casual Listener

845 Views

1 replies

0 likes

  • 845 Views
  • 1 replies
  • 0 likes

Solved!! Can't open on my mac

My Mac is version 10.10.2 I can't open my spotify on MAC since last night. I tried to uninstalled and reinstalled but it didn't help. The application not even popup the account info page and just turn off immediately. But it works perfectly on my iph...

Casual Listener

My Mac is version 10.10.2   I can't open my spotify on MAC since last night.  I tried to uninstalled and reinstalled but it didn't help. The application not even popup the account i...

user-removed

Not applicable

11314 Views

5 replies

0 likes

Mac
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  • 5 replies
  • 0 likes

Superuser Contribution Remove explicit content - using webplayer

Hi all I am using webplayer and I would like to disable explicit content. I cannot find the setting. I am following the steps described here https://support.spotify.com/uk/using_spotify/system_settings/explicit-content/ Is there a way to remove expli...

Casual Listener

Hi all   I am using webplayer and I would like to disable explicit content. I cannot find the setting.   I am following the steps described  here https://support.spotify.com/u...

Pippo222

Casual Listener

13574 Views

2 replies

1 likes

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  • 2 replies
  • 1 likes

Solved!!Superuser Contribution View current playlist

Where can I find the current playlist I am listening to? Before the last update, I could click in the left bottom corner to make the playlist appear.

Casual Listener

Where can I find the current playlist I am listening to? Before the last update, I could click in the left bottom corner to make the playlist appear.

BrasserieGro

Casual Listener

1370 Views

2 replies

0 likes

  • 1370 Views
  • 2 replies
  • 0 likes

Solved!! Language on desktop is spanish. On my IPhone it's English.

I need help with this. The Spotify menu on my Mac is somehow in Spanish. When on my phone it's English, and I have no idea why it's suddenly spanish when I'm on my Mac - and I can't seem to change it. I find it extremely annoying that there is no eas...

Casual Listener

I need help with this.   The Spotify menu on my Mac is somehow in Spanish. When on my phone it's English, and I have no idea why it's suddenly spanish when I'm on my Mac - and I can't seem to ...

Emilia_8

Community Legend

1206 Views

5 replies

0 likes

  • 1206 Views
  • 5 replies
  • 0 likes

Solved!! Can I delete my 30gb 'Persistent Cache' folder?

I was wondering if I could delete my 'Persistent Cache' folder without damaging my library of functioning of my desktop Spotify app? It is now at 30gb and taking up space I could do with. Also is there a way to cap this folder size or must I manually...

Casual Listener

I was wondering if I could delete my 'Persistent Cache' folder without damaging my library of functioning of my desktop Spotify app? It is now at 30gb and taking up space I could do with. &nbsp...

MartinStoichkov

Community Legend

23716 Views

3 replies

0 likes

Cache
Mac
storage
  • 23716 Views
  • 3 replies
  • 0 likes

Solved!! Disabling Local Files from showing up in search results when deleting local-files.bnk does not work

Plan: PremiumCountry: IndiaDevice:MacBook Pro (Retina, 15-inch, Mid 2015)Operating System: macOS High Sierra (10.13.6) My Question or IssueI have recently noticed that local files from my Mac show up in search results despite the Show Local Files opt...

Regular

Plan: Premium Country: India Device:MacBook Pro (Retina, 15-inch, Mid 2015) Operating System: macOS High Sierra (10.13.6)   My Question or Issue I have recently noticed that loca...

ParentalControl

Composer

2500 Views

2 replies

1 likes

  • 2500 Views
  • 2 replies
  • 1 likes

Solved!!Superuser Contribution Cannot start Spotify Connect from my laptop but can control it if started from another device

PlanPremium (latest version app installed)CountrySwedenDeviceMacbook Pro 2018Operating SystemmacOS Mojave 10.14.6 My Question or IssueI'm not able to start Spotify connect (for cromecast audio, samsung galaxy S9 plus) from my laptop as I cannot even ...

Casual Listener

Plan Premium (latest version app installed) Country Sweden Device Macbook Pro 2018 Operating System macOS Mojave 10.14.6   My Question or Issue I'm not able to start Spotify conne...

Floyd

Newbie

1836 Views

3 replies

1 likes

Desktop
laptop
  • 1836 Views
  • 3 replies
  • 1 likes

Solved!! Playlists won't load and songs won't play

PlanPremiumCountryNetherlandsDeviceMacBook Pro 15 inch 2013Operating SystemMacOs Mojave Since a few days some songs I have added to certain playlists on my phone wouldn't show up in my playlists on my MacBook. Today I wanted to fix this so I reinstal...

Visitor

Plan Premium Country Netherlands Device MacBook Pro 15 inch 2013 Operating System MacOs Mojave   Since a few days some songs I have added to certain playlists on my phone wouldn't show ...

21chadar

Casual Listener

4878 Views

5 replies

1 likes

  • 4878 Views
  • 5 replies
  • 1 likes