Spotify suddenly lags computer, won't load, and is barely functional. [Mac]

[sadblueberry]

Plan

Premium

Country

California

Device

Mac Desktop

Operating System

MacOS Sierra

Spotify suddenly lags computer, won’t load, and is barely functional.

One day I opened spotify and suddenly it just lagged my whole computer, I could still move my mouse but none of my tabs would work and typing in Browsers/Discord rarely worked. At first I thought opening Discord and Spotify at the same time was causing it but even with Discord closed it wouldn’t work. I tried turning off Hardware Acceleration, but that didn’t work either. Also I would have to wait forever for it to just load one of my playlists, so I tried deleting some old playlists which also didn’t work. It also rarely allowed me to play a song, and when it did half way through all the sound would just stop. It would say it’s still playing but there was no sound at all. This started maybe a month or two ago, and only happens on this Mac. Is there anyway to fix this?

[Ver · Accepted solution]

Hey there @sadblueberry,

Thanks for reaching out to us and welcome to the Community 🙂

Can you give these steps a go and run a clean reinstall? That way you can make sure the app is up-to-date and the cache is not causing any issues.

If the issue persists, you can try running the app as an administrator. Are there any changes?

Let us know how it goes. If you have questions, we are here for you.