Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Mac
Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...
Casual Listener
43040 Views
65 replies
12 likes
PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...
Visitor
33576 Views
5 replies
0 likes
How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.
Visitor
182463 Views
12 replies
25 likes
PlanPremiumCountryUSDeviceMacbook Pro late 2016Operating SystemMacOS Big Sur My Question or IssueMac Desktop app no longer lets me save albums or songs to my library. When I try to add an album the icon flashes but then it doesn't get added to the li...
Plan Premium Country US Device Macbook Pro late 2016 Operating System MacOS Big Sur My Question or Issue Mac Desktop app no longer lets me save albums or songs to my library. When I ...
Moderator
979 Views
4 replies
0 likes
DeviceMacbook Pro 16 inch 2019Operating SystemCatalina V10.15.7 My Question or IssueI selected a folder to add to my local files on spotify, but for some reason it's missing a lot of the songs in the folder (about 2000 of them), and i can't tell why ...
Device Macbook Pro 16 inch 2019 Operating System Catalina V10.15.7 My Question or Issue I selected a folder to add to my local files on spotify, but for some reason it's missing a lot ...
Spotify Legend
1676 Views
5 replies
0 likes
How will I know when someone stops sharing their listening activity? Will their activity just stop at the last song they listened to before they stopped sharing, or will their activity just completely disappear from the side bar?
How will I know when someone stops sharing their listening activity? Will their activity just stop at the last song they listened to before they stopped sharing, or will their activity just completel...
Casual Listener
5206 Views
2 replies
0 likes
PlanPremiumCountryFranceDeviceMacbook Pro 13" mid-2014Operating SystemmacOS Catalina 10.15.3 Hey, so it's been a few days now that the layout of the spotify desktop app has changed on my computer and I have no idea why, but it's super unhandy. Here's...
Plan Premium Country France Device Macbook Pro 13" mid-2014 Operating System macOS Catalina 10.15.3 Hey, so it's been a few days now that the layout of the spotify desktop app...
Casual Listener
1499 Views
1 replies
0 likes
PlanPremiumCountryU.S.A.DeviceMacBook Pro early 2020Operating SystemmacOS Big Sur My Question or IssueWhenever I try to skip a song it will occasionally try to bounce to other songs in that playlist, like randomly. I am not sure if I am skipping too ...
Plan Premium Country U.S.A. Device MacBook Pro early 2020 Operating System macOS Big Sur My Question or Issue Whenever I try to skip a song it will occasionally try to bounce...
Moderator
2718 Views
3 replies
0 likes
PlanPremiumCountryPolandDeviceMacbook Air 2017Operating SystemmacOS Big Sur 11.2.3 (20D91) When I disconnect a Bluetooth device, even when Spotify is stopped (doesn't play any song) it displays an error message saying "Spotify cannot play this song. ...
Plan Premium Country Poland Device Macbook Air 2017 Operating System macOS Big Sur 11.2.3 (20D91) When I disconnect a Bluetooth device, even when Spotify is stopped (doesn't play...
Spotify Legend
1227 Views
3 replies
0 likes
sound is but not video. im in georgia
sound is but not video. im in georgia
Casual Listener
10619 Views
6 replies
2 likes
Plan: PremiumCountry: USA Device: Macbook Pro 2020Operating System: Big Sur When I double click the playlist name on the side bar, the playlist starts playing, but on the playlist itself it doesn't say that I am listening to it. Sorry if that explana...
Plan: Premium Country: USA Device: Macbook Pro 2020 Operating System: Big Sur When I double click the playlist name on the side bar, the playlist starts playin...
Moderator
962 Views
1 replies
0 likes
I'm running high sierra (10.13.6). I frequently close all of my applications just to save on memory, etc. However, whenever i close spotify and subsequently try to re-open it, spotlight search cant find it and the only item with a matching name is th...
I'm running high sierra (10.13.6). I frequently close all of my applications just to save on memory, etc. However, whenever i close spotify and subsequently try to re-open it, spotlight s...
Moderator
2160 Views
8 replies
0 likes
PlanPremiumDeviceMacbook pro 2015Operating SystemiOS 10.15.7 My Question or IssueSpotify desktop will not open correctly (See attached). It just shows a blank screen and nothing can be interacted with (can not even move the application). I removed ca...
Plan Premium Device Macbook pro 2015 Operating System iOS 10.15.7 My Question or Issue Spotify desktop will not open correctly (See attached). It just shows a blank screen and nothing ...
Spotify Legend
1128 Views
3 replies
0 likes
Plan - PremiumCountry - IndiaDevice - Macbook ProOperating System - MojaveMy Question or Issue: Hi, I've been adding podcasts under Your episodes section in my iphone which I really wanted to get synced up to my macbook app. But I can't see the same ...
Plan - Premium Country - India Device - Macbook Pro Operating System - Mojave My Question or Issue: Hi, I've been adding podcasts under Your episodes section in...
Moderator
807 Views
1 replies
0 likes
PlanPremiumCountryPolandDeviceMacbook Air 2017Operating SystemmacOS Big Sur 11.2.1 (20D74) My Question or IssueThe Recently Played section in the main screen has one older entry at the start. It also appears that way when I click on Show All. The rem...
Plan Premium Country Poland Device Macbook Air 2017 Operating System macOS Big Sur 11.2.1 (20D74) My Question or Issue The Recently Played section in the main screen has one old...
Moderator
884 Views
3 replies
0 likes
PlanPremiumCountryTurkeyDeviceMacbook Pro late 2012Operating SystemMacOS Catalina This problem has started recently. Music continues playing after my bluetooth headphone disconnects. It was ok before. My headphones are Powerbeats 2. Thanks for the he...
Plan Premium Country Turkey Device Macbook Pro late 2012 Operating System MacOS Catalina This problem has started recently. Music continues playing after my bluetooth headphone d...
Spotify Legend
2946 Views
3 replies
1 likes
I've added a playlist in Spotify For Artists, using both the share link and the playlist name, and after I hit "Save" I get a "Success!" icon. However, as soon as I direct to a new page or try to go to this playlist it disappears. It appeared once or...
I've added a playlist in Spotify For Artists, using both the share link and the playlist name, and after I hit "Save" I get a "Success!" icon. However, as soon as I direct to a new page or try ...
Moderator
805 Views
3 replies
0 likes
PlanPremiumGermany DeviceMacBook Late 2020Operating SystemMacOS BigSur 11.2.1. Hey there,Listening to local files is an essential part of my spotify experience. My problem is that the list does not change anymore - even if I switch on and off differe...
Plan Premium Germany Device MacBook Late 2020 Operating System MacOS BigSur 11.2.1. Hey there, Listening to local files is an essential part of my spotify experience. My pro...
Spotify Legend
1264 Views
3 replies
0 likes
Plan Premium. 1.1.51.382.Country Sweden Device MacMini late 2012)Operating System Mojave 10.14.6 I am on home wifi, and see no other issue with any other application but Spotify who keeps going offline
Plan Premium. 1.1.51.382. Country Sweden Device MacMini late 2012) Operating System Mojave 10.14.6 I am on home wifi, and see no other issue with any oth...
Moderator
1947 Views
14 replies
0 likes
PlanPremiumCountryHungaryDevice(Macbook Pro mid 2009)Operating System(OS X El Capitan 10.11.6)My Question or IssueThis question got asked, but there is no solution. Problem: I open spotify, a black window opens and I'm unable to use it. I tried: rest...
Plan Premium Country Hungary Device (Macbook Pro mid 2009) Operating System (OS X El Capitan 10.11.6) My Question or Issue This question got asked, but there is no solution. Problem: I open...
Spotify Legend
2202 Views
14 replies
0 likes
Spotify desktop started not working for several months now. Everytime I try and open it, it will close as soon as possible, I'm not even seeing the popup appear. I've deleted everything related to spotify in the library/caches folder.Restart and Shut...
Spotify desktop started not working for several months now. Everytime I try and open it, it will close as soon as possible, I'm not even seeing the popup appear. I've deleted everyt...
Spotify Legend
2145 Views
12 replies
0 likes
PlanFreeCountryMEXDeviceMacBook Pro 2017Operating SystemMojave I'd been using the Desktop App without any inconvenience for +2 years in this mac until last Friday when this error message showed up when I tried to log into my account: "A Firewall may ...
Plan Free Country MEX Device MacBook Pro 2017 Operating System Mojave I'd been using the Desktop App without any inconvenience for +2 years in this mac until last Friday when this err...
Spotify Legend
1982 Views
5 replies
0 likes
Hi thereI am brand new to Spotify - wanting to download music offline to then transfer to USB to play in the car (have taken out Spotify Premium Duo). Am using macOS BigSur v11.1 I managed to change the download location on my macbook pro so that I c...
Hi there I am brand new to Spotify - wanting to download music offline to then transfer to USB to play in the car (have taken out Spotify Premium Duo). Am using macOS BigSur v11.1 ...
Spotify Star
842 Views
1 replies
0 likes
