Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Mac
Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...
Casual Listener
44314 Views
65 replies
12 likes
PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...
Visitor
34845 Views
5 replies
0 likes
How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.
Visitor
186477 Views
12 replies
25 likes
Plan Premium. 1.1.51.382.Country Sweden Device MacMini late 2012)Operating System Mojave 10.14.6 I am on home wifi, and see no other issue with any other application but Spotify who keeps going offline
Plan Premium. 1.1.51.382. Country Sweden Device MacMini late 2012) Operating System Mojave 10.14.6 I am on home wifi, and see no other issue with any oth...
Moderator
2048 Views
14 replies
0 likes
PlanPremiumCountryHungaryDevice(Macbook Pro mid 2009)Operating System(OS X El Capitan 10.11.6)My Question or IssueThis question got asked, but there is no solution. Problem: I open spotify, a black window opens and I'm unable to use it. I tried: rest...
Plan Premium Country Hungary Device (Macbook Pro mid 2009) Operating System (OS X El Capitan 10.11.6) My Question or Issue This question got asked, but there is no solution. Problem: I open...
Spotify Legend
2285 Views
14 replies
0 likes
Spotify desktop started not working for several months now. Everytime I try and open it, it will close as soon as possible, I'm not even seeing the popup appear. I've deleted everything related to spotify in the library/caches folder.Restart and Shut...
Spotify desktop started not working for several months now. Everytime I try and open it, it will close as soon as possible, I'm not even seeing the popup appear. I've deleted everyt...
Spotify Legend
2225 Views
12 replies
0 likes
PlanFreeCountryMEXDeviceMacBook Pro 2017Operating SystemMojave I'd been using the Desktop App without any inconvenience for +2 years in this mac until last Friday when this error message showed up when I tried to log into my account: "A Firewall may ...
Plan Free Country MEX Device MacBook Pro 2017 Operating System Mojave I'd been using the Desktop App without any inconvenience for +2 years in this mac until last Friday when this err...
Spotify Legend
2077 Views
5 replies
0 likes
Hi thereI am brand new to Spotify - wanting to download music offline to then transfer to USB to play in the car (have taken out Spotify Premium Duo). Am using macOS BigSur v11.1 I managed to change the download location on my macbook pro so that I c...
Hi there I am brand new to Spotify - wanting to download music offline to then transfer to USB to play in the car (have taken out Spotify Premium Duo). Am using macOS BigSur v11.1 ...
Spotify Star
857 Views
1 replies
0 likes
I have two major complaints regarding the desktop version of Spotify. For reference, I have a Macbook and I keep Spotify open in full-screen and I four-finger swipe between my apps in full-screen:1) It used to be that you could see the album cover of...
I have two major complaints regarding the desktop version of Spotify. For reference, I have a Macbook and I keep Spotify open in full-screen and I four-finger swipe between my apps in full-screen: 1...
Moderator
1856 Views
3 replies
3 likes
I accidentally clicked on the Artist header in the New Music Friday playlist and now I have it alphabetical by artist instead of the original order (with the biggest stars on top). Can switch to the other headers--track title (alphabetical), length--...
I accidentally clicked on the Artist header in the New Music Friday playlist and now I have it alphabetical by artist instead of the original order (with the biggest stars on top). Can switch to the ...
Regular
1291 Views
2 replies
0 likes
So, on two different devices of mine (a mac and a windows 10 computer) I had an incident where suddenly two songs were separated with a gap where they previously weren't. This gap persisted when I shut of Spotify and restarted it. Other songs that di...
So, on two different devices of mine (a mac and a windows 10 computer) I had an incident where suddenly two songs were separated with a gap where they previously weren't. This gap persisted when I sh...
Spotify Legend
6751 Views
14 replies
0 likes
Hi, I am a premium user with 13,000+ local files. These are stored on a drive connected to my Mac (Catalina macOS 10.15.7). I presume from several posts that there is a limit of 10,000 files, and that that is the reason that new files I add do not pl...
Hi, I am a premium user with 13,000+ local files. These are stored on a drive connected to my Mac (Catalina macOS 10.15.7). I presume from several posts that there is a limit ...
Spotify Legend
5440 Views
3 replies
0 likes
MacBook Pro 2017Catalina 10.15.7 USA I was having an issue opening up Spotify, it was just a black screen and nothing was happening, so I used instructions found on the Spotify website to clean the app and all files pertaining to the app off my lapto...
MacBook Pro 2017 Catalina 10.15.7 USA I was having an issue opening up Spotify, it was just a black screen and nothing was happening, so I used instructions found on the Spotify...
Spotify Legend
5769 Views
1 replies
0 likes
PlanPremium CountryJapan DeviceMacbook Pro late 2019 and Mac mini M1 2020 Operating SystemCatalina and Big Sur My Question or Issue I'm using the Mac app and am running into the problem of music stopping when I press the play button. The problem I im...
Plan Premium Country Japan Device Macbook Pro late 2019 and Mac mini M1 2020 Operating System Catalina and Big Sur My Question or Issue I'm using the ...
Spotify Legend
9641 Views
3 replies
0 likes
When playing music from a playlist clickin on album image in left corner does not take me to the right song on a playlist. Instead it takes me to a wrong song. This happens when the sorting column is activated, but does not happen when the sorting co...
When playing music from a playlist clickin on album image in left corner does not take me to the right song on a playlist. Instead it takes me to a wrong song. This happens when the sorting column is...
Community Legend
1100 Views
1 replies
0 likes
PlanPremium DeviceMacbook Pro 2012 My Question or IssueYesterday and today I haven't been able to change the cover picture for any of my playlists, it says "Failed to save playlist changes. Please try again" I have tried on several playlists, there's...
Plan Premium Device Macbook Pro 2012 My Question or Issue Yesterday and today I haven't been able to change the cover picture for any of my playlists, it says "Failed to ...
Moderator
5413 Views
1 replies
0 likes
PlanPremiumCountryUSA DeviceMacbook Pro 2012 Operating SystemMojave My Question or IssueI really keep coming back to my liked song to play a song. But now all gone after new update im installed, checkout the file given.
Plan Premium Country USA Device Macbook Pro 2012 Operating System Mojave My Question or Issue I really keep coming back to my liked song to play a song. But now all gon...
Spotify Legend
1324 Views
1 replies
1 likes
PlanPremiumCountry : Israel DeviceMacbook Pro 13-inch Catalina 10.15.6 I deleted the Spotify app from my computer about two months ago because it wasn't working well and kept crashing. I haven't been able to reinstall it ever since then. I've tried m...
Plan Premium Country : Israel Device Macbook Pro 13-inch Catalina 10.15.6 I deleted the Spotify app from my computer about two months ago because it wasn't working well and kep...
Spotify Legend
1498 Views
5 replies
0 likes
Plan: Premium CanadaDevice: Macbook AirMy Question or Issue:When DJ-ing for my community, I create Playlists using Spotify. I'm sure thousands of your clients do, too. So, help us out, please. Simply include the running time in the list of songs in t...
Plan: Premium Canada Device: Macbook Air My Question or Issue: When DJ-ing for my community, I create Playlists using Spotify. I'm sure thousands of your clients do, too. So...
Spotify Legend
1384 Views
5 replies
1 likes
PlanPremiumCountryBelgiumDevice(Macbook Pro late 2016)Operating System(MacOSCatalina) My Question or IssueI can't share my playlist or song on facebook, instagram, twitter.I also can not copy the url-link
Plan Premium Country Belgium Device (Macbook Pro late 2016) Operating System (MacOSCatalina) My Question or Issue I can't share my playlist or song on facebook, instagram, twitter. ...
Casual Listener
1014 Views
4 replies
0 likes
It looks like Spotify desktop client on mac OS is based on web-ui. It behaves as webpage when it comes to zoom functionality. I can use pinch-to-zoom or double-finger-tap (one finger) to zoom-in. I was just wondering if this expected? CheersRadek
It looks like Spotify desktop client on mac OS is based on web-ui. It behaves as webpage when it comes to zoom functionality. I can use pinch-to-zoom or double-finger-tap (one finger) to zoom-in. I w...
Spotify Legend
7608 Views
10 replies
5 likes
CountryUnited States DeviceMacbook Air 2020Operating SystemMacOS Catalina 10.15.5 My Question or IssueThe moment I try to launch spotify, it shows up on dock and then goes away. The app doesn't even open for a second. I tried deleting cache, deleting...
Country United States Device Macbook Air 2020 Operating System MacOS Catalina 10.15.5 My Question or Issue The moment I try to launch spotify, it shows up on dock and then goes...
Newbie
4073 Views
4 replies
0 likes
Music keeps pausing every few second. Can't even finish a song. The problem is happening on all my device, Mac, iPhone 8s, Apple watch SE PlanPremium Device(iPhone 8s, Macbook Pro, Apple Watch SE)Operating System(iOS 14.1)
Music keeps pausing every few second. Can't even finish a song. The problem is happening on all my device, Mac, iPhone 8s, Apple watch SE Plan Premium Device (iPhone 8s, M...
Spotify Legend
3490 Views
5 replies
2 likes
