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Plan: Premium Family
Country: U.S.A
Device
Macbook Pro 2020
Operating System
Big Sur
For some reason, when I use Spotify in my joint account with my sister the update works but when I use my personal account it is still the old version of Spotify. Kinda hard to explain so I attached some screenshots. I tried to clean reinstall Spotify and it didn't work. Anyone know why it won't work?
Solved! Go to Solution.
Hi folks!
Thanks for reaching out about this.
@subjectchanger, no worries, the new desktop app is currently rolling out that's why not all users have it yet. We suggest that you keep your app up-to-date always to avoid missing a thing.
@O_Music, we appreciate you taking the time to share your feedback with us. In this case, we'd recommend adding it to this Feedback thread. As the right teams are still collecting ideas on how to make the Desktop app better and more user friendly, this is the best place to post your comments.
We hope this clear things up. If you need help with anything else, we're always a post away.
Cheers!
It’s gradually rolling out to users. Just chill.
Hey there folks,
Thank you for your posts .
Can you try to perform a clean reinstall of the app? This will make sure there's no old cache files causing this.
We'll keep an eye out for your replies,
Take care!
I tried that already, but just in case I tried it one more time. It didn't work ;-;
Hi folks!
Thanks for reaching out about this.
@subjectchanger, no worries, the new desktop app is currently rolling out that's why not all users have it yet. We suggest that you keep your app up-to-date always to avoid missing a thing.
@O_Music, we appreciate you taking the time to share your feedback with us. In this case, we'd recommend adding it to this Feedback thread. As the right teams are still collecting ideas on how to make the Desktop app better and more user friendly, this is the best place to post your comments.
We hope this clear things up. If you need help with anything else, we're always a post away.
Cheers!
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