Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Mac
When listening to one of my own playlists, Spotify begins to play random (usually top hits or hip hop) music instead. I may be mid song and it will change to something completely random, or if I have the music paused it will begin playing again later...
Spotify Legend
150115 Views
5 replies
2 likes
Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...
Music Fan
36954 Views
62 replies
11 likes
PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...
Visitor
26269 Views
5 replies
0 likes
How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.
Visitor
167122 Views
12 replies
25 likes
PlanPremiumCountryU.S.A.DeviceMacBook Pro early 2020Operating SystemmacOS Big Sur My Question or IssueWhenever I try to skip a song it will occasionally try to bounce to other songs in that playlist, like randomly. I am not sure if I am skipping too ...
Plan Premium Country U.S.A. Device MacBook Pro early 2020 Operating System macOS Big Sur My Question or Issue Whenever I try to skip a song it will occasionally try to bounce...
Moderator
2512 Views
3 replies
0 likes
PlanPremiumCountryPolandDeviceMacbook Air 2017Operating SystemmacOS Big Sur 11.2.3 (20D91) When I disconnect a Bluetooth device, even when Spotify is stopped (doesn't play any song) it displays an error message saying "Spotify cannot play this song. ...
Plan Premium Country Poland Device Macbook Air 2017 Operating System macOS Big Sur 11.2.3 (20D91) When I disconnect a Bluetooth device, even when Spotify is stopped (doesn't play...
Spotify Legend
1142 Views
3 replies
0 likes
sound is but not video. im in georgia
sound is but not video. im in georgia
Casual Listener
10318 Views
6 replies
2 likes
Plan: PremiumCountry: USA Device: Macbook Pro 2020Operating System: Big Sur When I double click the playlist name on the side bar, the playlist starts playing, but on the playlist itself it doesn't say that I am listening to it. Sorry if that explana...
Plan: Premium Country: USA Device: Macbook Pro 2020 Operating System: Big Sur When I double click the playlist name on the side bar, the playlist starts playin...
Moderator
906 Views
1 replies
0 likes
I'm running high sierra (10.13.6). I frequently close all of my applications just to save on memory, etc. However, whenever i close spotify and subsequently try to re-open it, spotlight search cant find it and the only item with a matching name is th...
I'm running high sierra (10.13.6). I frequently close all of my applications just to save on memory, etc. However, whenever i close spotify and subsequently try to re-open it, spotlight s...
Moderator
1911 Views
8 replies
0 likes
PlanPremiumDeviceMacbook pro 2015Operating SystemiOS 10.15.7 My Question or IssueSpotify desktop will not open correctly (See attached). It just shows a blank screen and nothing can be interacted with (can not even move the application). I removed ca...
Plan Premium Device Macbook pro 2015 Operating System iOS 10.15.7 My Question or Issue Spotify desktop will not open correctly (See attached). It just shows a blank screen and nothing ...
Spotify Legend
1037 Views
3 replies
0 likes
Plan - PremiumCountry - IndiaDevice - Macbook ProOperating System - MojaveMy Question or Issue: Hi, I've been adding podcasts under Your episodes section in my iphone which I really wanted to get synced up to my macbook app. But I can't see the same ...
Plan - Premium Country - India Device - Macbook Pro Operating System - Mojave My Question or Issue: Hi, I've been adding podcasts under Your episodes section in...
Moderator
756 Views
1 replies
0 likes
PlanPremiumCountryUnited KingdomDeviceiPhone 11, Macbook Pro 2019)Operating SystemiOS 14.3 and MacOS Big Sur My Question or IssueWhen I like a song it always shows up on my liked songs on my phone, but my liked songs list on my MacBook is constantly ...
Plan Premium Country United Kingdom Device iPhone 11, Macbook Pro 2019) Operating System iOS 14.3 and MacOS Big Sur My Question or Issue When I like a song it always shows up on my l...
Spotify Legend
2818 Views
7 replies
0 likes
PlanPremiumCountryPolandDeviceMacbook Air 2017Operating SystemmacOS Big Sur 11.2.1 (20D74) My Question or IssueThe Recently Played section in the main screen has one older entry at the start. It also appears that way when I click on Show All. The rem...
Plan Premium Country Poland Device Macbook Air 2017 Operating System macOS Big Sur 11.2.1 (20D74) My Question or Issue The Recently Played section in the main screen has one old...
Moderator
821 Views
3 replies
0 likes
PlanPremiumCountryTurkeyDeviceMacbook Pro late 2012Operating SystemMacOS Catalina This problem has started recently. Music continues playing after my bluetooth headphone disconnects. It was ok before. My headphones are Powerbeats 2. Thanks for the he...
Plan Premium Country Turkey Device Macbook Pro late 2012 Operating System MacOS Catalina This problem has started recently. Music continues playing after my bluetooth headphone d...
Spotify Legend
2734 Views
3 replies
1 likes
I've added a playlist in Spotify For Artists, using both the share link and the playlist name, and after I hit "Save" I get a "Success!" icon. However, as soon as I direct to a new page or try to go to this playlist it disappears. It appeared once or...
I've added a playlist in Spotify For Artists, using both the share link and the playlist name, and after I hit "Save" I get a "Success!" icon. However, as soon as I direct to a new page or try ...
Moderator
749 Views
3 replies
0 likes
PlanPremiumGermany DeviceMacBook Late 2020Operating SystemMacOS BigSur 11.2.1. Hey there,Listening to local files is an essential part of my spotify experience. My problem is that the list does not change anymore - even if I switch on and off differe...
Plan Premium Germany Device MacBook Late 2020 Operating System MacOS BigSur 11.2.1. Hey there, Listening to local files is an essential part of my spotify experience. My pro...
Spotify Legend
1138 Views
3 replies
0 likes
Plan Premium. 1.1.51.382.Country Sweden Device MacMini late 2012)Operating System Mojave 10.14.6 I am on home wifi, and see no other issue with any other application but Spotify who keeps going offline
Plan Premium. 1.1.51.382. Country Sweden Device MacMini late 2012) Operating System Mojave 10.14.6 I am on home wifi, and see no other issue with any oth...
Moderator
1763 Views
14 replies
0 likes
PlanPremiumCountryHungaryDevice(Macbook Pro mid 2009)Operating System(OS X El Capitan 10.11.6)My Question or IssueThis question got asked, but there is no solution. Problem: I open spotify, a black window opens and I'm unable to use it. I tried: rest...
Plan Premium Country Hungary Device (Macbook Pro mid 2009) Operating System (OS X El Capitan 10.11.6) My Question or Issue This question got asked, but there is no solution. Problem: I open...
Spotify Legend
1956 Views
14 replies
0 likes
Spotify desktop started not working for several months now. Everytime I try and open it, it will close as soon as possible, I'm not even seeing the popup appear. I've deleted everything related to spotify in the library/caches folder.Restart and Shut...
Spotify desktop started not working for several months now. Everytime I try and open it, it will close as soon as possible, I'm not even seeing the popup appear. I've deleted everyt...
Spotify Legend
1979 Views
12 replies
0 likes
PlanFreeCountryMEXDeviceMacBook Pro 2017Operating SystemMojave I'd been using the Desktop App without any inconvenience for +2 years in this mac until last Friday when this error message showed up when I tried to log into my account: "A Firewall may ...
Plan Free Country MEX Device MacBook Pro 2017 Operating System Mojave I'd been using the Desktop App without any inconvenience for +2 years in this mac until last Friday when this err...
Spotify Legend
1564 Views
5 replies
0 likes
Hi thereI am brand new to Spotify - wanting to download music offline to then transfer to USB to play in the car (have taken out Spotify Premium Duo). Am using macOS BigSur v11.1 I managed to change the download location on my macbook pro so that I c...
Hi there I am brand new to Spotify - wanting to download music offline to then transfer to USB to play in the car (have taken out Spotify Premium Duo). Am using macOS BigSur v11.1 ...
Spotify Star
797 Views
1 replies
0 likes
I have two major complaints regarding the desktop version of Spotify. For reference, I have a Macbook and I keep Spotify open in full-screen and I four-finger swipe between my apps in full-screen:1) It used to be that you could see the album cover of...
I have two major complaints regarding the desktop version of Spotify. For reference, I have a Macbook and I keep Spotify open in full-screen and I four-finger swipe between my apps in full-screen: 1...
Moderator
1664 Views
3 replies
3 likes
I accidentally clicked on the Artist header in the New Music Friday playlist and now I have it alphabetical by artist instead of the original order (with the biggest stars on top). Can switch to the other headers--track title (alphabetical), length--...
I accidentally clicked on the Artist header in the New Music Friday playlist and now I have it alphabetical by artist instead of the original order (with the biggest stars on top). Can switch to the ...
Regular
1176 Views
2 replies
0 likes
So, on two different devices of mine (a mac and a windows 10 computer) I had an incident where suddenly two songs were separated with a gap where they previously weren't. This gap persisted when I shut of Spotify and restarted it. Other songs that di...
So, on two different devices of mine (a mac and a windows 10 computer) I had an incident where suddenly two songs were separated with a gap where they previously weren't. This gap persisted when I sh...
Spotify Legend
5666 Views
14 replies
0 likes
