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Desktop (Mac)

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Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4462 Views
  • 1 replies
  • 0 likes
  • 4462 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6546 Views
  • 1 replies
  • 0 likes
  • 6546 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4462 Views
  • 1 replies
  • 3 likes
  • 4462 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 41330 Views
  • 19 replies
  • 1 likes
  • music stops
  • 41330 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 166503 Views
  • 0 replies
  • 35 likes
  • Mac
  • 166503 Views
  • 0 replies
  • 35 likes

'Spotify cannot open files in the "MP3 audio" format.' ERM SINCE WHEN?!

So i've just updated my spotify and i tried to play one of my local tracks on spotify and i got that error message... I then tried on EVERY local track and i got the same message. Songs that are already synced WORK... but if i try and play new song t...

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  • Regular
  • So i've just updated my spotify and i tried to play one of my local tracks on spotify and i got that error message...   I then tried on EVERY local track and i got the same message.  ...
  • once408
  • Visitor
  • 16481 Views
  • 22 replies
  • 7 likes
  • Mac
  • 16481 Views
  • 22 replies
  • 7 likes

Superuser Contribution [macbook pro] music distorted when in team fight tactics game

PlanFamily PremiumCountryUSADeviceMacBook Pro (13-inch, 2019)Operating System(macOS Montery) My Question or IssueThis seems a little silly to ask help for - my Spotify has typically been working great, and I'm not sure if this particular issue Spotif...

  • Newbie
  • Plan Family Premium Country USA Device MacBook Pro (13-inch, 2019) Operating System (macOS Montery)   My Question or Issue This seems a little silly to ask help for - my Spotify has ty...
  • Dian
  • Spotify Legend
  • 1104 Views
  • 1 replies
  • 1 likes
  • 1104 Views
  • 1 replies
  • 1 likes

Superuser Contribution How to see all the profiles I follow

With all the Spotify changes making a mess out of things, I now have a bunch of "profiles" I follow that I want to unfollow. Where can I view all the "profiles" I follow (not artists - I only want to see "profiles"). I need to see a list of ALL the P...

  • Music Fan
  • With all the Spotify changes making a mess out of things, I now have a bunch of "profiles" I follow that I want to unfollow. Where can I view all the "profiles" I follow (not artists - I only want to...
  • Jimmywick1
  • Regular
  • 10995 Views
  • 11 replies
  • 3 likes
  • 10995 Views
  • 11 replies
  • 3 likes

Superuser Contribution When headphones turn off automatically, Spotify continues playing on the laptop speakers

PlanPremiumCountrySwitzerland DeviceMacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)Operating SystemMacOS 12.5.1 (21G83) My Question or IssueWhen I put down my headphones (SONY WH-1000XM4 v.2.5.0) they automatically turn off after a some time. Wh...

  • Newbie
  • Plan Premium Country Switzerland   Device MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports) Operating System MacOS 12.5.1 (21G83)   My Question or Issue When I put down my hea...
  • Elena
  • Moderator
  • 646 Views
  • 1 replies
  • 1 likes
  • headphones
    macOS desktop
    Playback issue
  • 646 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Song is in playlist, but when I search for it, it is not recognized

Hello. I have Premium Individual. I'm in Japan. (But all information is shown in English, which is what I want.) I use Spotify on my iMac (2018) and my iPad (2020). The issue is: on my desktop, I created a playlist. I added a song to it. When I used ...

  • Music Fan
  • Hello. I have Premium Individual. I'm in Japan. (But all information is shown in English, which is what I want.)  I use Spotify on my iMac (2018) and my iPad (2020).  The issue is: on ...
  • Eni
  • Moderator
  • 488 Views
  • 1 replies
  • 0 likes
  • 488 Views
  • 1 replies
  • 0 likes

Solved!! Bug: scrolling with mouse scroll wheel while dragging tracks no longer works

After upgrading to Spotify for Mac 1.0.2.6, I can no longer use my mouse's scroll wheel while dragging tracks to a different position in a playlist. This is an important feature when working with long playlists. Steps to reproduce:Create a playlist t...

  • Music Fan
  • After upgrading to Spotify for Mac 1.0.2.6, I can no longer use my mouse's scroll wheel while dragging tracks to a different position in a playlist. This is an important feature when working with lon...
  • 12157710542
  • Casual Listener
  • 4684 Views
  • 32 replies
  • 4 likes
  • Mac
  • 4684 Views
  • 32 replies
  • 4 likes

Solved!! Spotify browser and desktop: "Something went wrong"

PlanPremium DuoCountryUkraineDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemMacOs Mojave 10.14.6 Getting "Something went wrong. Try reloading the page" when trying to listen to the spotify using browser (Chrome Version 84.0....

Screen Shot 2020-07-21 at 5.08.03 PM.png Screen Shot 2020-07-21 at 5.06.14 PM.png
  • Casual Listener
  • Plan Premium Duo Country Ukraine Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System MacOs Mojave 10.14.6   Getting "Something went wrong. Try reloading the page...
  • AnNo6624
  • Newbie
  • 13775 Views
  • 4 replies
  • 0 likes
  • 13775 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Enhance Missing (macOS) after update to v1.1.92.647

Plan: Premium FamilyCountry: USA Macbook Pro | MacOS Monterey 12.5.1 I recently updated Spotify to v1.1.92.647.ga4397eb7 and the Spotify Enhance feature no longer appears in my created Playlists. It was there and working fine prior to updating.

  • Casual Listener
  • Plan: Premium Family Country:  USA   Macbook Pro | MacOS Monterey 12.5.1     I recently updated Spotify to v1.1.92.647.ga4397eb7 and the Spotify Enhance feature no longer ap...
  • Eni
  • Moderator
  • 607 Views
  • 1 replies
  • 0 likes
  • 607 Views
  • 1 replies
  • 0 likes

Superuser Contribution I'm losing followers from my spotify playlist and engagement has dropped

I'm losing followers from my spotify playlist and engagement has dropped. Since the day I created the list, my followers have always increased, but for the last 20 days, I have been losing followers constantly and my list engagement has dropped. is t...

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  • Newbie
  • I'm losing followers from my spotify playlist and engagement has dropped. Since the day I created the list, my followers have always increased, but for the last 20 days, I have been losing followers ...
  • Kiril
  • Moderator
  • 584 Views
  • 1 replies
  • 0 likes
  • 584 Views
  • 1 replies
  • 0 likes

Superuser Contribution Chromecast Audio

All but one device in the house have lost casting connections to the chromecast audio device. I have completed the following.Factory reset on Chromecast audio. Working fine in test mode and annnoucementsSame wifi network on all devices. Restarted rou...

  • Casual Listener
  • All but one device in the house have lost casting connections to the chromecast audio device. I have completed the following. Factory reset on Chromecast audio. Working fine in test mode and annnouc...
  • dave_jones1
  • Casual Listener
  • 1168 Views
  • 4 replies
  • 0 likes
  • 1168 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Apple Mac] The back arrow on my album screen has disappeared.

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Casual Listener
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Eni
  • Moderator
  • 531 Views
  • 3 replies
  • 0 likes
  • 531 Views
  • 3 replies
  • 0 likes

Superuser Contribution Mac desktop version equalizer (aug 2022)

Hi guys, a friend of mine has the same version I do and he is using the native equalizer and I did not see it. I don't have it......any suggestions? Anyone have the native eq?Thank you all.Braulio.MacBook Pro M1 chip. Spotify for macOS (Apple Silicon...

  • Visitor
  • Hi guys, a friend of mine has the same version I do and he is using the native equalizer and I did not see it. I don't have it......any suggestions? Anyone have the native eq? Thank you all. Brauli...
  • Vasil
  • Moderator
  • 1114 Views
  • 1 replies
  • 0 likes
  • 1114 Views
  • 1 replies
  • 0 likes

Solved!! MacBook Air- Low Audio Quality

Plan: PremiumCountry: USADevice: Macbook Air 2018/19Operating SystemmacOS Mojave 10.14.5My Question or Issue: Over the past day, I have been streaming music back and forth over Bluetooth from either my Macbook Air or my IPhone XR to my Beats Studio3,...

  • Casual Listener
  •   Plan: Premium Country: USA Device: Macbook Air 2018/19 Operating System macOS Mojave 10.14.5 My Question or Issue: Over the past day, I have been streaming music back and forth over...
  • f_uck
  • Visitor
  • 17552 Views
  • 5 replies
  • 0 likes
  • macbook
    streaming quality
  • 17552 Views
  • 5 replies
  • 0 likes

Superuser Contribution Friend activity on desktop MAC

My Spotify Plan is PremiumCountry:Czech RepublicDevice:Macbook AIR 2021 M1Operating System: MacOS My Question or Issue I'm having trouble viewing my friends' activities.It only shows me a few friends and I can't scroll down to find other friends as y...

  • Casual Listener
  • My Spotify Plan is Premium Country:Czech Republic Device:Macbook AIR 2021 M1 Operating System: MacOS   My Question or Issue   I'm having trouble viewing my friends' activit...
  • AlejaR
  • Moderator
  • 885 Views
  • 2 replies
  • 0 likes
  • 885 Views
  • 2 replies
  • 0 likes

Superuser Contribution Upgraded to free 3 month premium subscription, now Spotify doesn't work

Upgraded to free 3-month premium subscription, now Spotify doesn't work either on the app or online. says I'm not online but I am connected to the internet and it works fine for everything else but spotify. can someone help, not really making me want...

  • Casual Listener
  • Upgraded to free 3-month premium subscription, now Spotify doesn't work either on the app or online. says I'm not online but I am connected to the internet and it works fine for everything else but s...
  • Eni
  • Moderator
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Other] too many updates

Too many updates on the mac OS desktop app and to update the app I have to restart the app, this is annoying when there are so many updates in a short time and because I use Spotify while working I don't want to restart the app every time I got a new...

  • Newbie
  • Too many updates on the mac OS desktop app and to update the app I have to restart the app, this is annoying when there are so many updates in a short time and because I use Spotify while working I d...
  • luisameglio
  • Visitor
  • 3063 Views
  • 8 replies
  • 9 likes
  • Desktop
    Other
  • 3063 Views
  • 8 replies
  • 9 likes

Solved!!Superuser Contribution Can't solve "Error code: Accesspoint: 31"

PlanPremiumCountryBrazilDeviceMacbook Pro 2017Operating SystemmacOS Big Sur My Question or IssueSpotify was working beautifully yesterday. Basically, I didn't do anything to cause any issue, not even shutting down the laptop. But I woke up today and ...

  • Casual Listener
  • Plan Premium Country Brazil Device Macbook Pro 2017 Operating System macOS Big Sur   My Question or Issue Spotify was working beautifully yesterday. Basically, I didn't do anything to ...
  • Elena
  • Moderator
  • 5478 Views
  • 4 replies
  • 0 likes
  • 5478 Views
  • 4 replies
  • 0 likes

Superuser Contribution Queue button disappeared, and then all songs grayed out after reinstall.

Hi- I opened Spotify this morning and the option to queue doesn't exist anymore. I first tried restarting the program multiple times, logging in/out, but nothing worked. This is what one of my playlist pages looked like:    Then, I tried uninstalling...

Screen_Shot_2022-01-17_at_12.12.54_PM.png Screen_Shot_2022-01-17_at_12.18.02_PM.png Screen Shot 2022-01-17 at 12.27.09 PM.png
  • Casual Listener
  • Hi- I opened Spotify this morning and the option to queue doesn't exist anymore. I first tried restarting the program multiple times, logging in/out, but nothing worked.   This is what one of ...
  • HannaSis
  • Visitor
  • 1581 Views
  • 4 replies
  • 0 likes
  • Grayed out
    mac os
    MacBook Desktop
    Queue Button
    Queue Problems
  • 1581 Views
  • 4 replies
  • 0 likes

Superuser Contribution On MAC OS, after update, desktop Accesspoint: 31 - Spotify can not detect internet connection

PlanPremium Family Country Brazil DeviceMacbook Pro Intel 2020Operating SystemMac os Monterey 12.5 My Question or IssueVERY frustrating. After Mac OS update, I could not play any songs on my mac os app. On the browser or Iphone it was ok. Tried to fi...

  • Casual Listener
  •   Plan Premium Family  Country Brazil    Device Macbook Pro Intel 2020 Operating System Mac os Monterey 12.5   My Question or Issue VERY frustrating. After Mac O...
  • Dian
  • Spotify Legend
  • 493 Views
  • 1 replies
  • 0 likes
  • 493 Views
  • 1 replies
  • 0 likes

MacBook Air M1 High CPU Usage

Device(Macbook Air M1) Operating System(MacOS 12.4) My Question or IssueWhy Spotify Helper (Renderer) has huge CPU usage (from 80-120%)? When I close it and music is playing on background, everything is fine. When I opened desktop app for Mac to see ...

  • Casual Listener
  • Device (Macbook Air M1)   Operating System (MacOS 12.4)   My Question or Issue Why Spotify Helper (Renderer) has huge CPU usage (from 80-120%)? When I close it and music is playing o...
  • MafiosoSVK
  • Casual Listener
  • 1202 Views
  • 3 replies
  • 0 likes
  • 1202 Views
  • 3 replies
  • 0 likes