Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Not downloading, zip file corrupted Mac

I just purchased a m4 macbook running 26.2 Tahoe. I tried downloading spotify from Safari and Chrome. Every time I try to open the zip file it says Unable to expand "SpotifyInstaller.zip" into "Desktop". (Error 79 - Inappropriate file type or format....

Casual Listener

zahirramcharan

Visitor

16000 Views

79 replies

9 likes

  • 16000 Views
  • 79 replies
  • 9 likes

Solved!! How to stop Spotify from starting on login on macOS

hi! this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again. I’ve double checked:1) I have no “login items” for my user in the Users & Groups pref pane2) when I right click th...

Music Fan

sp0tifyispants

Casual Listener

38956 Views

8 replies

1 likes

  • 38956 Views
  • 8 replies
  • 1 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

grumotdj

Casual Listener

38403 Views

7 replies

0 likes

  • 38403 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Won't Play Album

Spotify FreeUSAMacbook Air 2018 On both the Desktop app and the web player I am unable to stream this album: https://open.spotify.com/album/2b3JjOvKw9UN47ND80Tvri

Regular

Spotify Free USA Macbook Air 2018   On both the Desktop app and the web player I am unable to stream this album:   https://open.spotify.com/album/2b3JjOvKw9UN47ND80Tvri   &nbsp...

Ivan

Spotify Legend

1348 Views

6 replies

0 likes

  • 1348 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify eating up huge amounts of CPU!!

DeviceMacbook Pro 16 inch 2019Operating SystemCatalina V10.15.7 My Question or IssueI've tried uninstalling and reinstalling spotify many many times but no matter what, spotify instantly eats up my entire CPU and my macbook pro 16 inch heats up treme...

Music Fan

Device Macbook Pro 16 inch 2019 Operating System Catalina V10.15.7   My Question or Issue I've tried uninstalling and reinstalling spotify many many times but no matter what, spotify ins...

CarlosE

Spotify Legend

3304 Views

7 replies

1 likes

  • 3304 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Wrong Status Bar display in Traditional Chinese

PlanPremiumCountryTaiwan Device(MacBook Pro (13-inch, 2020, Two Thunderbolt 3 ports))Operating System(macOS Catalina 10.15.7) My Question or IssueJust found a small bug in Status Bar section, I think the scenario is like this: - In English, the i18n ...

Casual Listener

Plan Premium Country Taiwan   Device (MacBook Pro (13-inch, 2020, Two Thunderbolt 3 ports)) Operating System (macOS Catalina 10.15.7)   My Question or Issue Just found a small bu...

Novy

Moderator

822 Views

1 replies

0 likes

  • 822 Views
  • 1 replies
  • 0 likes

Solved!! Local files not viewable

PlanPremiumCountryGermanyDeviceMacbook ProOperating SystemMacOS 11.3.1 My Question or IssueHi there,since one of the last updates, my local files are not accessible any more. I activated the feature in the settings like you can see in the attachments...

Casual Listener

  Plan Premium Country Germany Device Macbook Pro Operating System MacOS 11.3.1   My Question or Issue Hi there, since one of the last updates, my local files are not accessible...

AeroZ

Composer

1190 Views

1 replies

0 likes

  • 1190 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Spotify quit unexpected

When I try to log in to spotify om my computer it says..."spotify quit unexpectedly"....My spotify works on my mobile....How do I solve this problem? Please help me!!!!!

Newbie

When I try to log in to spotify om my computer it says..."spotify quit unexpectedly"....My spotify works on my mobile....How do I solve this problem? Please help me!!!!!

Jeremy

Spotify Legend

5209 Views

13 replies

0 likes

  • 5209 Views
  • 13 replies
  • 0 likes

Solved!!Superuser Contribution Spotify jumps to top of playlist when I enable VoiceOver on macos

Plan: PremiumCountry: UKDevice: macos big sur My Question or IssueIf I am looking at a Spotify playlist and press Cmd+F5 to enable VoiceOver, the playlist position jumps to the top of the list. (I don't think Spotify even needs to have focus for this...

Regular

Plan: Premium Country: UK Device: macos big sur   My Question or Issue If I am looking at a Spotify playlist and press Cmd+F5 to enable VoiceOver, the playlist position jumps to the top...

Alex

Spotify Legend

3035 Views

14 replies

0 likes

  • 3035 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution Spotify stopped working completely on macOS Catalina

PlanPremiumCountryUSDeviceMacBook Pro (16-inch 2019)Operating SystemmacOS 10.15.7 My Question or IssueUntil yesterday, Spotify has been working fine on my MacBook--when I went to launch it, it hung for about 5 seconds, then there was an error that sa...

Casual Listener

Plan Premium Country US Device MacBook Pro (16-inch 2019) Operating System macOS 10.15.7   My Question or Issue Until yesterday, Spotify has been working fine on my MacBook--when I wen...

Eni

Moderator

2971 Views

3 replies

2 likes

  • 2971 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution IMAC. Cannot play "downloaded" albums...

PlanPremiumCountryireland Device(iMac)Operating System(macOS Big Sur 11.3.1) My Question or Issue : "available offline". is indicated beside the album and tracks... However if I do go offline, the Tracks , Album are quoted as " Not available off line...

Visitor

  Plan Premium Country ireland   Device (iMac) Operating System (macOS Big Sur 11.3.1)   My Question or Issue :   "available offline". is indicated beside the album a...

Eni

Moderator

717 Views

1 replies

0 likes

  • 717 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Navigation shortcuts not working since UI update

PlanPremiumCountryUnited StatesDeviceiMac Retina 5K, 27-inch, 2017Operating SystemmacOS Big Sur 11.3.1Spotify Client Version1.1.58.820.g2ae50076-a Ever since I updated to the new UI this past weekend, the back/forward page navigation shortcuts have s...

Regular

Plan Premium Country United States Device iMac Retina 5K, 27-inch, 2017 Operating System macOS Big Sur 11.3.1 Spotify Client Version 1.1.58.820.g2ae50076-a   Ever since I updated to t...

Katerina

Spotify Legend

4464 Views

2 replies

0 likes

macOS desktop
navigation issues
shortcuts
  • 4464 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Songs keeping pausing

Plan Premium DuoCountry Australia DeviceMacbook Air Early 2015Operating SystemMacOS Mojave My Question or IssueWhen I play a song its works fine but when the next song comes on it always stops after 6 seconds of playing.

Casual Listener

Plan Premium Duo Country Australia   Device Macbook Air Early 2015 Operating System MacOS Mojave   My Question or Issue When I play a song its works fine but when the next song com...

Ver

Spotify Legend

843 Views

1 replies

0 likes

  • 843 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How do I arrange my playlist folders alphabetically without having to drag and drop every single one

I can't find the option to automatically arrange my playlist folders alphabetically. The manual option is great for personalized order but surely there's a basic auto-alphabetic option.

Casual Listener

 I can't find the option to automatically arrange my playlist folders alphabetically. The manual option is great for personalized order but surely there's a basic auto-alphabetic option.

Novy

Moderator

4500 Views

7 replies

3 likes

All Platforms
  • 4500 Views
  • 7 replies
  • 3 likes

Solved!! 1.1.58.820.g2ae50076-a is missing Browse and Radio

I just installed 1.1.58.820.g2ae50076-a, and I cannot find the Browse button or the Radio button. Where are they??

Music Fan

I just installed 1.1.58.820.g2ae50076-a, and I cannot find the Browse button or the Radio button. Where are they??

MattSuda

Spotify Star

1116 Views

1 replies

0 likes

  • 1116 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Recently Played not updating and showing things I never listened to

PlanPremiumCountryUnited StatesDeviceMacbook Air 2020, M1 processorOperating SystemmacOS Big Sur 11.3.1 My Question or IssueOn the desktop app, my recently played does not show what I have recently played. For example, the same four things are always...

Casual Listener

Plan Premium Country United States Device Macbook Air 2020, M1 processor Operating System macOS Big Sur 11.3.1   My Question or Issue On the desktop app, my recently played does not sh...

Jeremy

Spotify Legend

888 Views

1 replies

1 likes

Desktop
Mac
  • 888 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution [Desktop] Spotify doesn't play anything

Plan: Premium FamilyCountry: UK Device: Macbook Pro 2018Operating System: MacOs Catalina 10.15.7 My Question or IssueNothing on my spotify plays. No playlists, no songs. Nothing reacts or clicks. The play area at the bottom doesn't have any minutes f...

Casual Listener

Plan: Premium Family Country: UK   Device: Macbook Pro 2018 Operating System: MacOs Catalina 10.15.7   My Question or Issue Nothing on my spotify plays. No playlists, no songs. Nothi...

ines4444

Casual Listener

3289 Views

10 replies

1 likes

  • 3289 Views
  • 10 replies
  • 1 likes

Solved!!Superuser Contribution Library Albums Not Showing - Shows on iOS App

On the Mac app, none of my saved albums appear in my library. However, they do appear on the iOS app and on the browser version of Spotify (Firefox). I've reinstalled the Mac app and updated. How can I fix this issue?

Casual Listener

On the Mac app, none of my saved albums appear in my library. However, they do appear on the iOS app and on the browser version of Spotify (Firefox). I've reinstalled the Mac app and updated. How can...

Eni

Moderator

1030 Views

5 replies

0 likes

  • 1030 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Sort by last added

PlanPremiumCountryBelgium DeviceMacOperating SystemOS My Question or IssueGot a spotify update on my mac with a new interface. But now my playlist aren't sorted by last added anymore and I can't seem to find how I do it now with the new update.I can ...

Casual Listener

Plan Premium Country Belgium   Device Mac Operating System OS   My Question or Issue Got a spotify update on my mac with a new interface. But now my playlist aren't sorted by las...

CarlosE

Spotify Legend

1411 Views

7 replies

0 likes

  • 1411 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Incorporation date arragement

PlanPremiumCountrySpainDeviceMacbook pro 2018Operating SystemMac My Question or IssueHi! In a collaboration list I can't arrange items for incorporation date. The column doesn't appear even if I select this option in dropdown menu. Thank you.

Regular

Plan Premium Country Spain Device Macbook pro 2018 Operating System Mac   My Question or Issue Hi! In a collaboration list I can't arrange items for incorporation date. The column does...

Alex

Spotify Legend

1061 Views

5 replies

0 likes

  • 1061 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution made for you hub

I really liked the new made for you hub, with playlist by decade\genere But - I list them all! cant find anything.I read all relevant question - no help.I read the release note - https://newsroom.spotify.com/2021-03-31/introducing-new-spotify-mixes-p...

Casual Listener

I really liked the new made for you hub, with playlist by decade\genere  But - I list them all! cant find anything. I read all relevant question - no help. I read the release note - http...

nivklein

Casual Listener

9115 Views

3 replies

0 likes

  • 9115 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Issue with Spotify Connect between Mac and Chromecast

Hi, I saw a couple of questions about the same issue I will describe here in the forum but I could not find a single good answer so let me try to give a few test cases to put a light on the problem: Scenario:I open my Spotify app on my iPhone and cas...

Visitor

Hi,   I saw a couple of questions about the same issue I will describe here in the forum but I could not find a single good answer so let me try to give a few test cases to put a light on the ...

fusia16

Visitor

9280 Views

6 replies

0 likes

  • 9280 Views
  • 6 replies
  • 0 likes

Solved!!Superuser Contribution New UI Updated then Glitched back to Old UI

PlanPremiumCountryUnited StatesDeviceMacbook Pro Early 2015Operating SystemmacOS Big Sur Version 11.3 My Question or IssueMy desktop Spotify updated to the new UI a few weeks ago and for the most part I really enjoy the new update. Then, last week, I...

Casual Listener

Plan Premium Country United States Device Macbook Pro Early 2015 Operating System macOS Big Sur Version 11.3   My Question or Issue My desktop Spotify updated to the new UI a few weeks...

CarlosE

Spotify Legend

1995 Views

3 replies

0 likes

  • 1995 Views
  • 3 replies
  • 0 likes