Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 973 Views
  • 1 replies
  • 0 likes
  • 973 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3424 Views
  • 1 replies
  • 0 likes
  • 3424 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2409 Views
  • 1 replies
  • 3 likes
  • 2409 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 37572 Views
  • 19 replies
  • 1 likes
  • music stops
  • 37572 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 163983 Views
  • 0 replies
  • 35 likes
  • Mac
  • 163983 Views
  • 0 replies
  • 35 likes

Superuser Contribution Spotify Stuck on Quit, Brings Down Internet, Hard Restart Necessary

PlanPremiumCountrySlovakiaDeviceMacbook Pro 2021 14" M1Operating SystemMac OS 12.2 My Question or IssueWhenever I Quit (Command + Q) Spotify on my computer, the window closes, but the app keeps running in the dock and stops responding. At the same ti...

  • Regular
  • Plan Premium Country Slovakia Device Macbook Pro 2021 14" M1 Operating System Mac OS 12.2   My Question or Issue Whenever I Quit (Command + Q) Spotify on my computer, the window closes...
  • Alex
  • Spotify Legend
  • 2757 Views
  • 8 replies
  • 0 likes
  • 2757 Views
  • 8 replies
  • 0 likes

Superuser Contribution Filter within podcast channel

We need to have a filter over podcast episodes within the channel such as (The Joe Rogan Experience) on all platforms. Would make it much easier to go through episodes

  • Visitor
  • We need to have a filter over podcast episodes within the channel such as (The Joe Rogan Experience) on all platforms. Would make it much easier to go through episodes  
  • Eni
  • Moderator
  • 535 Views
  • 1 replies
  • 0 likes
  • 535 Views
  • 1 replies
  • 0 likes

MacOS | Recently Played section | Track Id will be visible instead of Track name

Pre-condition:There should be available track item inside Recently Played section.App version:Spotify for macOS (Apple Silicon)1.1.79.763.gc2965cdfPlanPremiumCountryCroatiaDevice/VersionMacBook Pro (13-inch, M1, 2020)/macOS Big Sur 11.5.1

  • Newbie
  • Pre-condition: There should be available track item inside Recently Played section. App version: Spotify for macOS (Apple Silicon) 1.1.79.763.gc2965cdf Plan Premium Country Croatia Device/Ve...
  • Hubo
  • Community Legend
  • 440 Views
  • 1 replies
  • 0 likes
  • bug
  • 440 Views
  • 1 replies
  • 0 likes

Superuser Contribution crossfading feature still not working on my computer

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

  • Newbie
  • Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  
  • Ver
  • Spotify Legend
  • 366 Views
  • 1 replies
  • 0 likes
  • 366 Views
  • 1 replies
  • 0 likes

Interface messed up after last update (Fixed)

I'm so sorry about that. Restart fixed it. But.. how do I delete this post? Old postPlanPremiumCountryNLDeviceMacBook Pro (Retina, 15-inch, Early 2013)Operating SystemMacOS Catalina 10.15.7 (19H1713)My Question or IssueSpotify for macOS (Intel)1.1.79...

  • Newbie
  • I'm so sorry about that. Restart fixed it.   But.. how do I delete this post?   Old post Plan Premium Country NL Device MacBook Pro (Retina, 15-inch, Early 2013) Operating Syste...
  • MattSuda
  • Spotify Star
  • 510 Views
  • 1 replies
  • 0 likes
  • 510 Views
  • 1 replies
  • 0 likes

Superuser Contribution Wrong Form of Song Playing

PlanPremium DeviceiPhone 13, Mac Desktop, Mac Web Browser My Question or IssueWhen I play certain songs on my playlists it replaces them with different versions of the song. For example, when I play a Kpop song it will change it to the English versio...

  • Music Fan
  • Plan Premium   Device iPhone 13, Mac Desktop, Mac Web Browser   My Question or Issue When I play certain songs on my playlists it replaces them with different versions of the song. F...
  • OscarDC
  • Moderator
  • 720 Views
  • 5 replies
  • 0 likes
  • Desktop Mac
    Playlist error
  • 720 Views
  • 5 replies
  • 0 likes

App screen goes blank...

PlanFree/PremiumCountry Device Macbook Pro late 2016)Operating System(iOS 10) My Question or Issue Running Mac OS X El Capitan. The app, if left running, even playing music...if I navigate to another screen, as I do for the various applications I hav...

  • Music Fan
  • Plan Free/Premium Country   Device  Macbook Pro late 2016) Operating System (iOS 10)   My Question or Issue  Running Mac OS X El Capitan. The app, if left running, even ...
  • TimR
  • Music Fan
  • 1652 Views
  • 8 replies
  • 0 likes
  • Yes
  • 1652 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify on Apple TV. Music skips and fast forwards

PlanFree/Premium Premium PlanCountry USA Device Apple TV Operating System TV OS 15.2 My Question or IssueI listen to Spotify using my Apple TV Spotify app. I recently had issues so I replaced old HDMI to new 8K HDMI and a new ethernet cable. I also r...

  • Music Fan
  • Plan Free/Premium Premium Plan Country USA   Device  Apple TV  Operating System  TV OS 15.2   My Question or Issue I listen to Spotify using my Apple TV Spotify app...
  • MafeG
  • Spotify Legend
  • 770 Views
  • 3 replies
  • 0 likes
  • 770 Views
  • 3 replies
  • 0 likes

Superuser Contribution Why is there sometimes no sound but the song is playing?

I am using the Spotify application on my Macbook Pro. The app is always open while I am doing other things and when I want to play my music sometimes there is no sound playing (only on Spotify, sound from Youtube or anything else works fine) but the ...

  • Casual Listener
  • I am using the Spotify application on my Macbook Pro. The app is always open while I am doing other things and when I want to play my music sometimes there is no sound playing (only on Spotify, sound...
  • JoyceGem
  • Visitor
  • 4787 Views
  • 13 replies
  • 6 likes
  • 4787 Views
  • 13 replies
  • 6 likes

Superuser Contribution Media Keys will randomly stop working with Spotify on Big Sur

PlanPremiumCountryUKDeviceiMac Late 2014Operating SystemMacOS 11.1 Big Sur Noticed that since running Big Sur that the media keys on the keyboard (F7, F8, F9 - Back, Play/Pause, Next) seem to sometimes stop controlling Spotify, never had this exact i...

  • Casual Listener
  • Plan Premium Country UK Device iMac Late 2014 Operating System MacOS 11.1 Big Sur   Noticed that since running Big Sur that the media keys on the keyboard (F7, F8, F9 - Back, Play/Pause...
  • WadEmber
  • Casual Listener
  • 5638 Views
  • 8 replies
  • 5 likes
  • 5638 Views
  • 8 replies
  • 5 likes

Solved!!Superuser Contribution Sticky header on playlist issue

PlanPremiumCountryNetherlandsDeviceMacbook Pro M1 - 2020Operating SystemMac OS Monterey - 12.0.1 My Question or IssueThere is some opacity issue on the sticky header in a playlist while scrolling. I'm using the version:Spotify for macOS (Apple Silico...

  • Casual Listener
  • Plan Premium Country Netherlands Device Macbook Pro M1 - 2020 Operating System Mac OS Monterey - 12.0.1   My Question or Issue There is some opacity issue on the sticky header in...
  • MafeG
  • Spotify Legend
  • 1083 Views
  • 9 replies
  • 1 likes
  • 1083 Views
  • 9 replies
  • 1 likes

Superuser Contribution Spotify Connect Randomly Pausing on Yamaha AVR - AGAIN

PlanPremiumCountryGermanyDevice(Yamaha RX-V581, iPhone 6s, Macbook Pro mid 2012, )Operating System(iOS 13.3, macOS 10.14.6)Yamaha RX-V581 AV-Receiver with MusicCast (firmware up-to-date) My Question or IssueSame stuff like in the old, long thread. Af...

  • Music Fan
  • Plan Premium Country Germany Device (Yamaha RX-V581, iPhone 6s, Macbook Pro mid 2012, ) Operating System (iOS 13.3, macOS 10.14.6) Yamaha RX-V581 AV-Receiver with MusicCast (firmware up-to-da...
  • Chrisdude
  • Music Fan
  • 4568 Views
  • 21 replies
  • 4 likes
  • 4568 Views
  • 21 replies
  • 4 likes

Solved!!Superuser Contribution [Desktop][Discover] Change Discover Weekly photo

There should be a simple way for me to update my Discover Weekly photo. Apparently one needs to have a Facebook account? But I no longer have a Facebook account -- surely there must be another way to change the photo and if not, Spotify should really...

  • Regular
  • There should be a simple way for me to update my Discover Weekly photo.  Apparently one needs to have a Facebook account? But I no longer have a Facebook account -- surely there must be another ...
  • Ver
  • Spotify Legend
  • 370 Views
  • 1 replies
  • 0 likes
  • Desktop
  • 370 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Playing a folder of Playlists

PremiumUSmacOS Monterey version 12.0.1 My Question or Issue:I have a folder of playlists (My Top Songs 2016-2021, 6 playlists). I want to shuffle play all songs from all of the playlists by playing the folder. When doing so my queue ends up playing m...

  • Casual Listener
  • Premium US macOS Monterey version 12.0.1   My Question or Issue: I have a folder of playlists (My Top Songs 2016-2021, 6 playlists). I want to shuffle play all songs from all of the playlis...
  • Novy
  • Moderator
  • 808 Views
  • 5 replies
  • 0 likes
  • 808 Views
  • 5 replies
  • 0 likes

Superuser Contribution [Mac] Can't install spotify

Device = MacBook Air 2017OS = macOS Catalina My spotify was crash, and i decide to redownload the installer and reinstall it, but it can't be install at my macbook and show like this.I've already restart my mac but it seems not very helpful. Can anyo...

Screen Shot 2022-01-22 at 10.16.37.png
  • Casual Listener
  • Device = MacBook Air 2017 OS = macOS Catalina   My spotify was crash, and i decide to redownload the installer and reinstall it, but it can't be install at my macbook and show like this. ...
  • Alex
  • Spotify Legend
  • 4010 Views
  • 4 replies
  • 0 likes
  • 4010 Views
  • 4 replies
  • 0 likes

Superuser Contribution [Your Library] Saving albums and podcasts in folders

I'd love to save and organize podcasts and albums in folders, but when I drag an album or podcast into a folder, it turns it into a playlist...

  • Visitor
  • I'd love to save and organize podcasts and albums in folders, but when I drag an album or podcast into a folder, it turns it into a playlist...
  • Eni
  • Moderator
  • 808 Views
  • 1 replies
  • 0 likes
  • Your Library
  • 808 Views
  • 1 replies
  • 0 likes

Please improve the video player

The video player is filled with bugs. It often doesn't remember where I left off, and worse: intermittently loses video. Meaning the audio will still work but the video screen is suddenly black. Once it loses video there is almost no way to get it ba...

  • Newbie
  • The video player is filled with bugs. It often doesn't remember where I left off, and worse: intermittently loses video. Meaning the audio will still work but the video screen is suddenly black. On...
  • 250 Views
  • 0 replies
  • 0 likes
  • 250 Views
  • 0 replies
  • 0 likes

Superuser Contribution [Browse] Fix keyboard shortcuts so they work again

Keyboard shortcuts (like selecting a song and pressing enter) used to do things (like play the selected song). Now, they don't do anything at all. Bring keyboard shortcuts back & restore the old functionality.

  • Casual Listener
  • Keyboard shortcuts (like selecting a song and pressing enter) used to do things (like play the selected song). Now, they don't do anything at all. Bring keyboard shortcuts back & restore the old ...
  • Eni
  • Moderator
  • 407 Views
  • 1 replies
  • 0 likes
  • Browse
  • 407 Views
  • 1 replies
  • 0 likes

Turned on shuffle on the phone overrides it on the desktop

Device(Macbook Pro 2016 / Xiaomi Redmi 9)Operating System(Mac OS Big Sur 11.6 / Android 11) My Question or IssueWhen the shuffle option is turned on on my phone, it shuffles the songs on the desktop as well, even though it is turned off there

  • Casual Listener
  • Device (Macbook Pro 2016 / Xiaomi Redmi 9) Operating System (Mac OS Big Sur 11.6 / Android 11)   My Question or Issue When the shuffle option is turned on on my phone, it shuffles the song...
  • Amayy
  • Spotify Star
  • 454 Views
  • 3 replies
  • 0 likes
  • 454 Views
  • 3 replies
  • 0 likes

Superuser Contribution No Audio

Plan: Premium 10+ years.O/S: Mac Catalina - up to dateSpotify: Up to datePrior Problems: None No audio. Performed all the normal trouble-shooting to include hardware checks (the audio path for directly connected headphones, Bluetooth and USB external...

  • Regular
  • Plan: Premium 10+ years. O/S:  Mac Catalina - up to date Spotify:  Up to date Prior Problems:  None   No audio.  Performed all the normal trouble-shooting to include har...
  • Jeremy
  • Spotify Legend
  • 354 Views
  • 1 replies
  • 0 likes
  • 354 Views
  • 1 replies
  • 0 likes