Spotify Community

annaaop · 2021-05-15

Plan Premium Duo

Country Australia

Device

Macbook Air Early 2015

Operating System

MacOS Mojave

My Question or Issue

When I play a song its works fine but when the next song comes on it always stops after 6 seconds of playing.

Ver · 2021-05-16

Hey @annaaop,

Thanks for getting in touch with us and welcome to the Community 🙂

Could you give these steps a go and run a clean reinstall? This one is more through than the usual one.

It's also a good idea to try on another device to check if anything changes.

Keep us in the loop! We'll be right here if you have any questions.

Ver Moderator

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View solution in original post

Ver · 2021-05-16

Hey @annaaop,

Thanks for getting in touch with us and welcome to the Community 🙂

Could you give these steps a go and run a clean reinstall? This one is more through than the usual one.

It's also a good idea to try on another device to check if anything changes.

Keep us in the loop! We'll be right here if you have any questions.

Ver Moderator

Help others find this answer and click "Accept as Solution".

If you appreciate an answer, maybe give it a Like.

Are you new to the Community? Take a moment to introduce yourself!

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