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Desktop (Mac)

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Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2903 Views
  • 1 replies
  • 0 likes
  • 2903 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5326 Views
  • 1 replies
  • 0 likes
  • 5326 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3779 Views
  • 1 replies
  • 3 likes
  • 3779 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 39880 Views
  • 19 replies
  • 1 likes
  • music stops
  • 39880 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 165614 Views
  • 0 replies
  • 35 likes
  • Mac
  • 165614 Views
  • 0 replies
  • 35 likes

Superuser Contribution [MacOS] No internet connection detected. (Error code: access point:31)

I am trying to log ing, but I get the following error message (I am using Mac):> No internet connection detected. (Error code: access point:31)I tried to re-install the app, but it didn't work.

  • Casual Listener
  • I am trying to log ing, but I get the following error message (I am using Mac): > No internet connection detected. (Error code: access point:31) I tried to re-install the app, but it didn't ...
  • William241
  • Roadie
  • 2954 Views
  • 3 replies
  • 0 likes
  • 2954 Views
  • 3 replies
  • 0 likes

[Desktop][Playlists] How to Create a Playlist of Albums

I've been wanting to do this for several years now and just figured out a way, thanks to folders! FYI - you have to do this on your desktop or laptop you cannot do it on the app.1. Right click on any playlist you have. On a Mac hold the "control" key...

  • Casual Listener
  • I've been wanting to do this for several years now and just figured out a way, thanks to folders! FYI - you have to do this on your desktop or laptop you cannot do it on the app. 1. Right click on a...
  • William241
  • Roadie
  • 5906 Views
  • 2 replies
  • 5 likes
  • Desktop
    Playlists
  • 5906 Views
  • 2 replies
  • 5 likes

Superuser Contribution Disable web player

PlanPremium Operating SystemmacOS 10.15.4 My Question or IssueThe new web player now works in Safari. When I click a Spotify link, it now opens in the web player instead of in the old open.spotify.com. The old open.spotify.com allowed me to open the ...

  • Casual Listener
  • Plan Premium   Operating System macOS 10.15.4   My Question or Issue The new web player now works in Safari. When I click a Spotify link, it now opens in the web player instead of in...
  • Vasil
  • Moderator
  • 9441 Views
  • 5 replies
  • 4 likes
  • 9441 Views
  • 5 replies
  • 4 likes

Superuser Contribution I see no video on the JRE podcasts on my Spotify program on Apple Macbook Pro M2

Title says it all. Not account related, works on web version. Plan: PremiumCountry: Sweden Device: Apple Macbook Pro M2 My Question or Issue: I see no video on the JRE podcasts on my Spotify program

  • Casual Listener
  • Title says it all. Not account related, works on web version.   Plan: Premium Country: Sweden   Device: Apple Macbook Pro M2   My Question or Issue: I see no vide...
  • Dian
  • Spotify Legend
  • 416 Views
  • 3 replies
  • 0 likes
  • 416 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Connect Issue

Plan PremiumDeviceGalaxy A32 and LaptopOperating SystemWindows 11 My Question or IssueI've been having issues with Spotify connect recently. If play music from the app on my phone, it doesn't show up on the desktop app that I'm playing something, and...

  • Casual Listener
  • Plan  Premium Device Galaxy A32 and Laptop Operating System Windows 11    My Question or Issue I've been having issues with Spotify connect recently. If play music from the app...
  • char52
  • Casual Listener
  • 402 Views
  • 3 replies
  • 2 likes
  • 402 Views
  • 3 replies
  • 2 likes

Superuser Contribution This content is not available

My Question or IssueHello! I'm trying to play music from old playlists I have from several years back. All the songs on the playlists are grayed out. Whenever I try to play them I get a blue message saying "This content is not available." Please help...

  • Newbie
  • My Question or Issue Hello! I'm trying to play music from old playlists I have from several years back. All the songs on the playlists are grayed out. Whenever I try to play them I get a blue messag...
  • Jimmywick1
  • Regular
  • 470 Views
  • 2 replies
  • 0 likes
  • 470 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lyrics not working

Lyrics don't seem to be working on Spotify web? I think it started a few weeks ago, it works fine on the desktop and mobile app - can't seem to find how to troubleshoot the issue. Also tried it on 2 different browsers (chrome & firefox) - strange.

  • Visitor
  • Lyrics don't seem to be working on Spotify web? I think it started a few weeks ago, it works fine on the desktop and mobile app - can't seem to find how to troubleshoot the issue. Also tried it on 2 ...
  • Jimmywick1
  • Regular
  • 606 Views
  • 5 replies
  • 2 likes
  • 606 Views
  • 5 replies
  • 2 likes

Superuser Contribution Why isn't Spotify working on my Mac?

I had downloaded the app from internet to my Mac and a few months ago there was a big bug and since then no matter how many times I delete and download it it is always written that an error occurred and to refresh but it never change.

  • Visitor
  • I had downloaded the app from internet to my Mac and a few months ago there was a big bug and since then no matter how many times I delete and download it it is always written that an error occurred ...
  • Jimmywick1
  • Regular
  • 301 Views
  • 2 replies
  • 0 likes
  • 301 Views
  • 2 replies
  • 0 likes

Superuser Contribution App Freezes Upon Opening It

PlanPremiumCountryUSDeviceMacBook ProOperating SystemmacOS Montery 12.3.1 (21E258) As of late, I've been having this recurring issue occur where whenever I would try to open Spotify, it would open a blank dark gray screen and stay there and then when...

  • Casual Listener
  • Plan Premium Country US Device MacBook Pro Operating System macOS Montery 12.3.1 (21E258)   As of late, I've been having this recurring issue occur where whenever I would try to op...
  • Jimmywick1
  • Regular
  • 876 Views
  • 2 replies
  • 1 likes
  • 876 Views
  • 2 replies
  • 1 likes

Superuser Contribution Mac desktop equalizer not working

Plan: PremiumCountry: JapanVersion: 1.1.92.647 DeviceMacBook Pro M1 ProOperating SystemmacOS Monterey 12.5.1 My Question or IssueThank you for adding an equalizer to the desktop app.I've tried it out but it doesn't appear to change the sound at all, ...

  • Regular
  • Plan: Premium Country: Japan Version: 1.1.92.647   Device MacBook Pro M1 Pro Operating System macOS Monterey 12.5.1     My Question or Issue Thank you for adding a...
  • Vasil
  • Moderator
  • 2546 Views
  • 12 replies
  • 0 likes
  • 2546 Views
  • 12 replies
  • 0 likes

Desktop app controls mobile

Plan - PremiumCountry - IndiaDevice - MacBook Pro and Redmi note 8 proMy Question or IssueI'm not sure if it's a bug or a feature, but this issue is coming up whenever I am using the Spotify app on my MacBook, if my Mobile's app is also running then ...

  • Visitor
  • Plan - Premium Country - India Device - MacBook Pro and Redmi note 8 pro My Question or Issue I'm not sure if it's a bug or a feature, but this issue is coming up whenever I am using the S...
  • Player-Resulted
  • Regular
  • 227 Views
  • 1 replies
  • 0 likes
  • 227 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error code: auth:16

PlanFree/PremiumCountry Device(Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIve recently just purchased a MacBook. When I tried to sign into the Spotify application, I'm met with the auth:16 error ...

  • Newbie
  • Plan Free/Premium Country   Device (Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Ive recently just purchased a MacBo...
  • Jimmywick1
  • Regular
  • 1239 Views
  • 2 replies
  • 0 likes
  • 1239 Views
  • 2 replies
  • 0 likes

Superuser Contribution Spotify is log into two devices HELP

PlanFamily premium Country DeviceiPhone 13, MacBook Operating System(iOS 16, iOS 12 My Question or IssueI left the front desk computer of the place I work log on and open on Spotify and started playing music on my phone when I was leaving work. Does ...

  • Visitor
  • Plan Family premium  Country   Device iPhone 13, MacBook  Operating System (iOS 16, iOS 12   My Question or Issue I left the front desk computer of the place I work log ...
  • Dian
  • Spotify Legend
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution Widgets for MacOS Big Sur

Just wanted to suggest that there should be a Spotify widget for MacOS Big Sur , as it would be helpful

  • Newbie
  • Just wanted to suggest that there should be a Spotify widget for MacOS Big Sur , as it would be helpful  
  • AlejaR
  • Moderator
  • 3268 Views
  • 3 replies
  • 24 likes
  • 3268 Views
  • 3 replies
  • 24 likes

Solved!!Superuser Contribution Can't Like any songs

PlanPremium DuoPortugal DeviceMacBook Pro (13-inch, M1, 2020)Operating SystemmacOS Monterey My Question or Issue I've been unable lately to like any songs on spotify. I can still do any other interactions, but when I click on the heart to like a song...

  • Casual Listener
  •   Plan Premium Duo Portugal   Device MacBook Pro (13-inch, M1, 2020) Operating System macOS Monterey   My Question or Issue   I've been unable lately to like any songs...
  • Guima1
  • Casual Listener
  • 776 Views
  • 3 replies
  • 0 likes
  • heart
    like
    m1
    Mac
  • 776 Views
  • 3 replies
  • 0 likes

'Spotify cannot open files in the "MP3 audio" format.' ERM SINCE WHEN?!

So i've just updated my spotify and i tried to play one of my local tracks on spotify and i got that error message... I then tried on EVERY local track and i got the same message. Songs that are already synced WORK... but if i try and play new song t...

Screen Shot 2015-02-17 at 14.26.21.png
  • Regular
  • So i've just updated my spotify and i tried to play one of my local tracks on spotify and i got that error message...   I then tried on EVERY local track and i got the same message.  ...
  • once408
  • Visitor
  • 16113 Views
  • 22 replies
  • 7 likes
  • Mac
  • 16113 Views
  • 22 replies
  • 7 likes

Superuser Contribution [macbook pro] music distorted when in team fight tactics game

PlanFamily PremiumCountryUSADeviceMacBook Pro (13-inch, 2019)Operating System(macOS Montery) My Question or IssueThis seems a little silly to ask help for - my Spotify has typically been working great, and I'm not sure if this particular issue Spotif...

  • Newbie
  • Plan Family Premium Country USA Device MacBook Pro (13-inch, 2019) Operating System (macOS Montery)   My Question or Issue This seems a little silly to ask help for - my Spotify has ty...
  • Dian
  • Spotify Legend
  • 890 Views
  • 1 replies
  • 1 likes
  • 890 Views
  • 1 replies
  • 1 likes

Superuser Contribution How to see all the profiles I follow

With all the Spotify changes making a mess out of things, I now have a bunch of "profiles" I follow that I want to unfollow. Where can I view all the "profiles" I follow (not artists - I only want to see "profiles"). I need to see a list of ALL the P...

  • Music Fan
  • With all the Spotify changes making a mess out of things, I now have a bunch of "profiles" I follow that I want to unfollow. Where can I view all the "profiles" I follow (not artists - I only want to...
  • Jimmywick1
  • Regular
  • 9421 Views
  • 11 replies
  • 3 likes
  • 9421 Views
  • 11 replies
  • 3 likes

Superuser Contribution When headphones turn off automatically, Spotify continues playing on the laptop speakers

PlanPremiumCountrySwitzerland DeviceMacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)Operating SystemMacOS 12.5.1 (21G83) My Question or IssueWhen I put down my headphones (SONY WH-1000XM4 v.2.5.0) they automatically turn off after a some time. Wh...

  • Newbie
  • Plan Premium Country Switzerland   Device MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports) Operating System MacOS 12.5.1 (21G83)   My Question or Issue When I put down my hea...
  • Elena
  • Moderator
  • 581 Views
  • 1 replies
  • 1 likes
  • headphones
    macOS desktop
    Playback issue
  • 581 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Song is in playlist, but when I search for it, it is not recognized

Hello. I have Premium Individual. I'm in Japan. (But all information is shown in English, which is what I want.) I use Spotify on my iMac (2018) and my iPad (2020). The issue is: on my desktop, I created a playlist. I added a song to it. When I used ...

  • Music Fan
  • Hello. I have Premium Individual. I'm in Japan. (But all information is shown in English, which is what I want.)  I use Spotify on my iMac (2018) and my iPad (2020).  The issue is: on ...
  • Eni
  • Moderator
  • 441 Views
  • 1 replies
  • 0 likes
  • 441 Views
  • 1 replies
  • 0 likes