Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1549 Views
1 replies
0 likes

1549 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3900 Views
1 replies
0 likes

3900 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3152 Views
1 replies
3 likes

3152 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38326 Views
19 replies
1 likes
music stops

38326 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164841 Views
0 replies
35 likes
Mac

164841 Views
0 replies
35 likes

Superuser Contribution Friend activity on desktop MAC

My Spotify Plan is PremiumCountry:Czech RepublicDevice:Macbook AIR 2021 M1Operating System: MacOS My Question or Issue I'm having trouble viewing my friends' activities.It only shows me a few friends and I can't scroll down to find other friends as y...

JenikOFF
Casual Listener
My Spotify Plan is Premium Country:Czech Republic Device:Macbook AIR 2021 M1 Operating System: MacOS My Question or Issue I'm having trouble viewing my friends' activit...
2022-08-17 11:24:17 AM
2022-08-18 5:23:10 PM
AlejaR
Moderator
566 Views
2 replies
0 likes

566 Views
2 replies
0 likes

Superuser Contribution Upgraded to free 3 month premium subscription, now Spotify doesn't work

Upgraded to free 3-month premium subscription, now Spotify doesn't work either on the app or online. says I'm not online but I am connected to the internet and it works fine for everything else but spotify. can someone help, not really making me want...

mountart
Casual Listener
Upgraded to free 3-month premium subscription, now Spotify doesn't work either on the app or online. says I'm not online but I am connected to the internet and it works fine for everything else but s...
2022-08-16 5:56:21 PM
2022-08-17 6:08:06 PM
Eni
Moderator
262 Views
1 replies
0 likes

262 Views
1 replies
0 likes

Superuser Contribution [Desktop][Other] too many updates

Too many updates on the mac OS desktop app and to update the app I have to restart the app, this is annoying when there are so many updates in a short time and because I use Spotify while working I don't want to restart the app every time I got a new...

kevinmora94
Newbie
Too many updates on the mac OS desktop app and to update the app I have to restart the app, this is annoying when there are so many updates in a short time and because I use Spotify while working I d...
2020-10-26 9:06:46 PM
2022-08-16 10:17:05 PM
luisameglio
Visitor
2788 Views
8 replies
9 likes
Desktop
Other

2788 Views
8 replies
9 likes

Solved!!Superuser Contribution Can't solve "Error code: Accesspoint: 31"

PlanPremiumCountryBrazilDeviceMacbook Pro 2017Operating SystemmacOS Big Sur My Question or IssueSpotify was working beautifully yesterday. Basically, I didn't do anything to cause any issue, not even shutting down the laptop. But I woke up today and ...

Civerts
Casual Listener
Plan Premium Country Brazil Device Macbook Pro 2017 Operating System macOS Big Sur My Question or Issue Spotify was working beautifully yesterday. Basically, I didn't do anything to ...
2020-12-30 6:37:37 PM
2022-08-16 3:09:59 PM
Elena
Moderator
4046 Views
4 replies
0 likes

4046 Views
4 replies
0 likes

Superuser Contribution Queue button disappeared, and then all songs grayed out after reinstall.

Hi- I opened Spotify this morning and the option to queue doesn't exist anymore. I first tried restarting the program multiple times, logging in/out, but nothing worked. This is what one of my playlist pages looked like: Then, I tried uninstalling...

Screen_Shot_2022-01-17_at_12.12.54_PM.png

Screen_Shot_2022-01-17_at_12.18.02_PM.png

atlanteia
Casual Listener
Hi- I opened Spotify this morning and the option to queue doesn't exist anymore. I first tried restarting the program multiple times, logging in/out, but nothing worked. This is what one of ...
2022-01-17 9:28:34 PM
2022-08-10 5:31:54 AM
HannaSis
Visitor
1402 Views
4 replies
0 likes
Grayed out
mac os
MacBook Desktop
Queue Button
Queue Problems

1402 Views
4 replies
0 likes

Superuser Contribution On MAC OS, after update, desktop Accesspoint: 31 - Spotify can not detect internet connection

PlanPremium Family Country Brazil DeviceMacbook Pro Intel 2020Operating SystemMac os Monterey 12.5 My Question or IssueVERY frustrating. After Mac OS update, I could not play any songs on my mac os app. On the browser or Iphone it was ok. Tried to fi...

forattini
Casual Listener
Plan Premium Family Country Brazil Device Macbook Pro Intel 2020 Operating System Mac os Monterey 12.5 My Question or Issue VERY frustrating. After Mac O...
2022-08-07 1:09:12 AM
2022-08-08 8:02:24 AM
Dian
Spotify Legend
294 Views
1 replies
0 likes

294 Views
1 replies
0 likes

MacBook Air M1 High CPU Usage

Device(Macbook Air M1) Operating System(MacOS 12.4) My Question or IssueWhy Spotify Helper (Renderer) has huge CPU usage (from 80-120%)? When I close it and music is playing on background, everything is fine. When I opened desktop app for Mac to see ...

MafiosoSVK
Casual Listener
Device (Macbook Air M1) Operating System (MacOS 12.4) My Question or Issue Why Spotify Helper (Renderer) has huge CPU usage (from 80-120%)? When I close it and music is playing o...
2022-07-15 4:36:18 PM
2022-08-02 5:00:50 PM
MafiosoSVK
Casual Listener
762 Views
3 replies
0 likes

762 Views
3 replies
0 likes

Solved!!Superuser Contribution Large playlists take 10-60+ seconds to load, sometimes not found. Why?

Large playlists take forever to load on the Mac desktop app. At times they will return 'Can't Find This Playlist' errors. This has been an issue for approx 3 weeks. I have multiple record label playlists I update a few times a week. This issue is slo...

zachhoon
Regular
Large playlists take forever to load on the Mac desktop app. At times they will return 'Can't Find This Playlist' errors. This has been an issue for approx 3 weeks. I have multiple record label playl...
2022-06-19 4:39:52 PM
2022-08-01 7:56:13 PM
OscarDC
Moderator
1436 Views
11 replies
0 likes

1436 Views
11 replies
0 likes

Lag on Apple Silicon

PlanPremium DeviceMacBook Air (2022, M2) Operating SystemmacOS Monterey 12.5 My Question or Issue: The Spotify interface and animations are often very choppy on my Apple Silicon mac with hardware acceleration on, and scrolling feels choppy and skippy...

Constantine314
Casual Listener
Plan Premium Device MacBook Air (2022, M2) Operating System macOS Monterey 12.5 My Question or Issue: The Spotify interface and animations are often very choppy...
2022-07-31 8:22:08 PM
2022-08-01 1:05:45 AM
Loxer
Community Legend
626 Views
3 replies
1 likes

626 Views
3 replies
1 likes

[UX] "Browse all genres" Page Organization

Spotify, Can you please consider a feather that allows users to customize the organization of the "Browse All" Genre page, by simply dragging them? Or at least, consider having a default organization that's in an alphabetical order vs. random (curren...

kassng
Casual Listener
Spotify, Can you please consider a feather that allows users to customize the organization of the "Browse All" Genre page, by simply dragging them? Or at least, consider havin...
2022-07-02 3:50:21 PM
2022-07-31 12:45:04 AM
Loxer
Community Legend
303 Views
1 replies
1 likes
organization

303 Views
1 replies
1 likes

Superuser Contribution Is there a keyboard shortcut for Lyrics? If not why not?

I would love to be able to ping backwards and forwards; in and out of it. Say, really long solo when the lyrics are less important.

tigernobby
Newbie
I would love to be able to ping backwards and forwards; in and out of it. Say, really long solo when the lyrics are less important.
2022-07-25 1:47:51 AM
2022-07-26 2:31:12 PM
Vasil
Moderator
1113 Views
1 replies
2 likes

1113 Views
1 replies
2 likes

Superuser Contribution Add to queue option disappeared - iMac

FOURTH time trying to submit this. Seriously, could this be more frustrating? A week ago, my queue started acting erratically - added 12 songs, only three showed up, and then suddenly my queue was filled with 30 episodes of a podcast. Delete everythi...

DaniGirlOtt
Casual Listener
FOURTH time trying to submit this. Seriously, could this be more frustrating? A week ago, my queue started acting erratically - added 12 songs, only three showed up, and then suddenly my que...
2022-07-24 9:57:22 PM
2022-07-25 11:35:25 PM
CarlosE
Moderator
330 Views
1 replies
0 likes

330 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify will only play through the MAC Internal Speakers, not USB mixer

Plan:PremiumCountry:US DeviceiMac 2017 Monterrey 12.2.1I have been using the IOS desktop client for a number of years now and out of nowhere yesterday it started playing only through the iMac internal speakers. now for the last 2+ year I have been us...

oldschooledge
Casual Listener
Plan:Premium Country:US Device iMac 2017 Monterrey 12.2.1 I have been using the IOS desktop client for a number of years now and out of nowhere yesterday it started playing only th...
2022-02-18 10:51:43 PM
2022-07-24 3:39:41 AM
oSoSerious
Visitor
2776 Views
6 replies
1 likes

2776 Views
6 replies
1 likes

Superuser Contribution [Feature Request] Add Like song as a method to applescript

Mac There doesn't seem to be a way to like the current song in applescript.

Muffin_C
Regular
Mac There doesn't seem to be a way to like the current song in applescript.
2020-07-04 2:23:14 AM
2022-07-22 11:21:07 PM
1af
Casual Listener
1884 Views
8 replies
10 likes

1884 Views
8 replies
10 likes

Superuser Contribution [Mac] Full Screen Album Art not working.

PlanPremiumCountryUSA DeviceMacBook Pro Operating SystemMacOS BigSur Version 11.2.1 My Question or IssueHello, I remember a couple of weeks ago I could enter full screen by a little button next to the play bar to enter the album art cover in full scr...

AlphaMaxium
Casual Listener
Plan Premium Country USA Device MacBook Pro Operating System MacOS BigSur Version 11.2.1 My Question or Issue Hello, I remember a couple of weeks ago I could ent...
2021-02-18 7:00:03 AM
2022-07-15 12:00:02 AM
abby_music09
Visitor
1728 Views
4 replies
2 likes

1728 Views
4 replies
2 likes

Superuser Contribution Search etc not working

Hello, I’m running the Desktop app on my MacBook pro which is running MacOS Mojave 10.14.6. I have a paid premium account. Everything was working fine until a few days ago when the app seemed to update. I am unable to search. I can type in the search...

eschneebs
Regular
Hello, I’m running the Desktop app on my MacBook pro which is running MacOS Mojave 10.14.6. I have a paid premium account. Everything was working fine until a few days ago when the app seeme...
2021-04-05 1:00:07 AM
2022-07-15 9:55:48 PM
alejandrozarate
Newbie
2536 Views
18 replies
1 likes

2536 Views
18 replies
1 likes

Can I use spotify for a wedding?

Hi,I'd like to know if the license of spotify allows me to use this service to stream music at my friend weeding. Thanks,Christian

Chris788
Casual Listener
Hi, I'd like to know if the license of spotify allows me to use this service to stream music at my friend weeding. Thanks, Christian
2015-07-14 1:12:55 PM
2022-07-14 7:48:20 PM
Marvil61
Visitor
6208 Views
8 replies
0 likes
Mac

6208 Views
8 replies
0 likes

Solved!!Superuser Contribution Can't filter Playlists when adding a song.

Hi there! So my Spotify for Desktop app (Mac) just updated to the new version (1.1.55.498.gf9a83c60-a), and i'm having a problem when adding songs to one of my playlists. I use to be able to right-click on a song that was playing, go to "Add to Playl...

lilruggedboy
Regular
Hi there! So my Spotify for Desktop app (Mac) just updated to the new version (1.1.55.498.gf9a83c60-a), and i'm having a problem when adding songs to one of my playlists. I use to be able to...
2021-03-31 7:13:07 AM
2022-07-13 4:48:38 AM
lilruggedboy
Regular
2425 Views
16 replies
6 likes

2425 Views
16 replies
6 likes

Solved!! Mac desktop app bluetooth speaker volume lowering automatically

When playing music in the Spotify Desktop app for Mac over my bluetooth speakers (Argon Alto 4 Active) the volume of my speakers are lowering automatically.This happens randomly in the middle of a song and keeps happening every X (feels like 10 or 15...

broadbeanprop
Regular
When playing music in the Spotify Desktop app for Mac over my bluetooth speakers (Argon Alto 4 Active) the volume of my speakers are lowering automatically. This happens randomly in the middle of a ...
2018-08-31 9:09:03 PM
2022-07-12 1:55:37 PM
Soap0310
Casual Listener
4309 Views
13 replies
0 likes

4309 Views
13 replies
0 likes

Superuser Contribution My Spotify Search Doesn't Work

FreeAustralia Macbook Air Operating SystemiOS 11.6 My Question or Issue:My spotify search bar has stopped working in entirety. Whenever I search something it gives me the message "No results found for ____. Please make sure your words are spelled cor...

Screen Shot 2022-07-07 at 10.02.26 am.png

Screen Shot 2022-07-07 at 10.02.46 am.png

soggy_socks_and_croc
Casual Listener
Free Australia Macbook Air Operating System iOS 11.6 My Question or Issue: My spotify search bar has stopped working in entirety. Whenever I search something it give...
2022-07-07 2:03:09 AM
2022-07-11 4:17:23 AM
HeatStreet
Regular
660 Views
6 replies
2 likes

660 Views
6 replies
2 likes

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