Spotify thumbnail in Mission Control is blank

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Spotify thumbnail in Mission Control is blank

Bubily
Regular

Plan

Premium

Country

Ireland

Device

(Macbook Pro 13" early 2015)

Operating System

(MacOS Mojave v10.14.5)

 

My Question or Issue

The thumbnail in Mission Control on Mac for Spotify only is blank/black unless when hovering over the app in Mission Control. See attachments.

Bitmap2.jpg
Bitmap.jpg
1 ACCEPTED SOLUTION
Solution!

Loxer
Rock Star 17
Rock Star 17

Hey @Bubily,

 

Thanks for letting me know 🙂

 

Could you try disabling Hardware Acceleration, you can do that from the Spotify option in the Menu Bar.

 

Also, if possible coud you try this in a new user account in your Mac?

 

Keep me posted.

LoxerRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

6 Replies

Loxer
Rock Star 17
Rock Star 17

Hi there!

I know it sounds simple, but it's often overlooked. Could you try restarting your device? If that doesn't help, try a quick clean reinstall of the app. Just follow these steps.

If you're still having trouble, could you let me know the exact version of Spotify and the exact version of the operating system you're running?

I'll see what I can suggest next!

LoxerRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

Bubily
Regular

I tried already both reinstaling and restarting my machine. No dice.

 

Spotify 1.1.9.383.g9f48828e

MacOS Mojave v10.14.5

Solution!

Loxer
Rock Star 17
Rock Star 17

Hey @Bubily,

 

Thanks for letting me know 🙂

 

Could you try disabling Hardware Acceleration, you can do that from the Spotify option in the Menu Bar.

 

Also, if possible coud you try this in a new user account in your Mac?

 

Keep me posted.

LoxerRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

View solution in original post

Bubily
Regular

Hardware acceleration seemes to fixed it. Many thanks 👌

Loxer
Rock Star 17
Rock Star 17

Really happy it was solved for you 🙌

 

@drarrey could you try if that does the trick for you?

 

Thanks 🙂

LoxerRock Star 17
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

drarrey
Casual Listener

I'm having the same issue with a MacBook Pro, 2016.

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