Announcements
From 28th September 2026, Community private messages will no longer be available. If you have any private messages you'd like to keep, please save or copy them using these steps before this date. Thank you.

Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Not downloading, zip file corrupted Mac

I just purchased a m4 macbook running 26.2 Tahoe. I tried downloading spotify from Safari and Chrome. Every time I try to open the zip file it says Unable to expand "SpotifyInstaller.zip" into "Desktop". (Error 79 - Inappropriate file type or format....

Casual Listener

zahirramcharan

Visitor

15858 Views

79 replies

9 likes

  • 15858 Views
  • 79 replies
  • 9 likes

Solved!! How to stop Spotify from starting on login on macOS

hi! this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again. I’ve double checked:1) I have no “login items” for my user in the Users & Groups pref pane2) when I right click th...

Music Fan

sp0tifyispants

Casual Listener

38820 Views

8 replies

1 likes

  • 38820 Views
  • 8 replies
  • 1 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

grumotdj

Casual Listener

38334 Views

7 replies

0 likes

  • 38334 Views
  • 7 replies
  • 0 likes

Solved!! Playlist not updating

Hello I just selected all songs on my Mac and deleted them from a playlist, and copy and pasted another playlist to the now blank old playlist. I then went on my phone to play the old playlist that was updated, but the old songs stayed with absolutel...

Casual Listener

Hello I just selected all songs on my Mac and deleted them from a playlist, and copy and pasted another playlist to the now blank old playlist. I then went on my phone to play the old playlist that w...

zayd

Casual Listener

2100 Views

1 replies

0 likes

  • 2100 Views
  • 1 replies
  • 0 likes

Superuser Contribution unable to log in

PlanPremiumCountryUnited Kingdom (England)DeviceMacBook Air (~2018)Operating SystemMacOS 12.6.2 My Question or IssueWhen I log in with username and password the screen freezes. When I try to log in with apple, it comes up with the error code that the...

Casual Listener

Plan Premium Country United Kingdom (England) Device MacBook Air (~2018) Operating System MacOS 12.6.2   My Question or Issue When I log in with username and password the screen freeze...

Joan

Moderator

2055 Views

5 replies

0 likes

  • 2055 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Desktop. MacOS. Spotify didn't load

Plan: PremiumCountry: Ukraine Device: Macbook Pro late 2017Operating System: MacOS Ventura 13.0.1 After launching the app, it didn't load showing the error. See attachment.

Regular

Plan: Premium Country: Ukraine   Device: Macbook Pro late 2017 Operating System: MacOS Ventura 13.0.1   After launching the app, it didn't load showing the error. See attach...

AlejaR

Moderator

2185 Views

9 replies

0 likes

  • 2185 Views
  • 9 replies
  • 0 likes

Solved!!Superuser Contribution Playlist Radio: "More Songs load as you listen" not working

PremiumUnited States macOS 12.0.1 Spotify for macOS (Intel)1.1.74.631.g0b24d9ad Steps to reproduce: Right-click a playlist"Go to playlist radio" (Shows 5 songs and "More songs load as you listen")Play a few songs or hit "next" a few timesExpected beh...

Regular

Premium United States   macOS 12.0.1   Spotify for macOS (Intel) 1.1.74.631.g0b24d9ad   Steps to reproduce:  Right-click a playlist "Go to playlist radio"  (Shows ...

AlejaR

Moderator

7757 Views

27 replies

1 likes

  • 7757 Views
  • 27 replies
  • 1 likes

Solved!!Superuser Contribution How to stop spotify from starting every time i turn my mac on.

Okay, so I have gone to advanced preferences and switched it to No , but still it comes on when i start my computer and when i go look the switch is back to yes. Driving me nuts.

Casual Listener

Okay, so I have gone to advanced preferences and switched it to No , but still it comes on when i start my computer and when i go look the switch is back to yes. Driving me nuts.

Eni

Moderator

1796 Views

4 replies

0 likes

  • 1796 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Listening multiple playlists causes all identical songs to play consecutive

I have a Playlist folder where I keep all of my "Your Top Songs 20xx" playlists curated by Spotify. With "shuffle" active,I double click this playlist folder so that it shuffles across all Playlists in the folder. The "shuffled" songs put all identic...

Casual Listener

I have a Playlist folder where I keep all of my "Your Top Songs 20xx" playlists curated by Spotify. With "shuffle" active,I double click this playlist folder so that it shuffles across all Playlists...

kaworu_bloodpaw

Roadie

1451 Views

3 replies

0 likes

  • 1451 Views
  • 3 replies
  • 0 likes

Solved!! Chrome macos does not detect "next/previous song" commands

The built-in next, previous keys do not work anymore on the web player on Chrome, play/pause does. They are also greyed out in the little control window, which means they're not detected at all by chrome.  Free PlanItalyVersion 108.0.5359.124 (Offici...

Casual Listener

The built-in next, previous keys do not work anymore on the web player on Chrome, play/pause does.  They are also greyed out in the little control window, which means they're not detected at al...

fulcus1

Casual Listener

598 Views

1 replies

0 likes

  • 598 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Can't connect to device

I've a soundbar made by LG in the living room,It got an internal chromecast. While using my Galaxy Note9 connected to the Wifi I can switch my spotify device from the phone to the soundbar and to my mac's desktop app. However with my Mac's desktop ap...

Regular

I've a soundbar made by LG in the living room, It got an internal chromecast.   While using my Galaxy Note9 connected to the Wifi I can switch my spotify device from the phone to the soundbar...

s08e80m8

Casual Listener

23154 Views

10 replies

0 likes

  • 23154 Views
  • 10 replies
  • 0 likes

Solved!!Superuser Contribution Cannot Configure Mac Desktop Mac/Black Window

Today I started up Spotify for the first time in a few weeks. At first it was missing parts and now it is a black window with no content. Selecting preferences does not bring up anything. I tried reinstalling (no change) and a search of the community...

Visitor

Today I started up Spotify for the first time in a few weeks.  At first it was missing parts and now it is a black window with no content.  Selecting preferences does not bring up anything....

Not applicable

1734 Views

5 replies

2 likes

  • 1734 Views
  • 5 replies
  • 2 likes

Superuser Contribution Group Session - Queueing Sound/Skip

Frequently (almost always), when I listen to a Group session with friend, whenever one of us adds a song to the Queue, or reorders the queue, there is a very quick pause/skip which is extremely frustrating. It really creates a poor experience. I've t...

Casual Listener

Frequently (almost always), when I listen to a Group session with friend, whenever one of us adds a song to the Queue, or reorders the queue, there is a very quick pause/skip which is extremely frust...

pAterInvictus

Regular

3554 Views

4 replies

2 likes

  • 3554 Views
  • 4 replies
  • 2 likes

Superuser Contribution Mac desktop app only allowing login via web browser +1 more issue

Plan- PremiumCountry- U.S.Device- iMac late 2015Operating System- Mojave 10.14.6 Hi, I have two issues that have suddenly appeared:1) I can no longer login via the Spotify Mac Desktop; it requires me to login via a web browser. I then receive an auto...

Regular

Plan- Premium Country- U.S. Device- iMac late 2015 Operating System- Mojave 10.14.6   Hi, I have two issues that have suddenly appeared: 1) I can no longer login via the Spotify Mac Deskto...

OscarDC

Moderator

3106 Views

9 replies

1 likes

  • 3106 Views
  • 9 replies
  • 1 likes

Superuser Contribution Option to change output speaker

Why is there no option to change which output audio device Spotify plays on? The audio always plays on whatever the system-wide default is, but I want to specify that it plays on a specific set of speakers. Surely it's standard for audio applications...

Casual Listener

Why is there no option to change which output audio device Spotify plays on?  The audio always plays on whatever the system-wide default is, but I want to specify that it plays on a specific set...

Lyubka

Moderator

5850 Views

3 replies

0 likes

  • 5850 Views
  • 3 replies
  • 0 likes

Solved!! [Desktop] Not sending data to Discord or scrobbling to Last.fm unless Browser Client is also open

PlanFreeCountry CanadaDeviceiMac Retina 4K - 21.5" - 2017Operating SystemMac 10.14.1 My Question or IssueSpotify Desktop app isn't sending any data to auxiliary app connections unless open.spotify.com is also open, but the problem with that is that i...

Regular

Plan Free Country  Canada Device iMac Retina 4K - 21.5" - 2017 Operating System Mac 10.14.1   My Question or Issue Spotify Desktop app isn't sending any data to auxiliary app...

felkadii

Casual Listener

5217 Views

9 replies

0 likes

  • 5217 Views
  • 9 replies
  • 0 likes

Superuser Contribution Can’t use Spotify Connect with Display Off anymore on my Mac?

Hi All, I’ve come across a problem that seems to have started after the last time I updated Spotify.. I have my Mac connected to an external monitor and the lid of the laptop is left closed. I have my studio monitors connected to the Mac also. I leav...

Music Fan

Hi All,   I’ve come across a problem that seems to have started after the last time I updated Spotify..    I have my Mac connected to an external monitor and the lid of the laptop ...

OscarDC

Moderator

2907 Views

6 replies

0 likes

  • 2907 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify prevents Screensaver

PlanPremiumCountrySwitzerlandDeviceMacBook Pro 16" (2019)Operating SystemMacOS 12.4 My Question or Issue Spotify desktop (and web) prevents MacOS from showing the screensaver while playing music when using in clamshell mode. This is very annoying and...

Regular

Plan Premium Country Switzerland Device MacBook Pro 16" (2019) Operating System MacOS 12.4       My Question or Issue   Spotify desktop (and web) prevents MacOS from ...

dennis-the-menace

Regular

5707 Views

8 replies

0 likes

  • 5707 Views
  • 8 replies
  • 0 likes

Solved!!Superuser Contribution Cant Like songs - The green heart disappears shortly after adding

What is wrong with my Spotify. Anyone else had the same problem? I can't like more songs. Currently some 6300 songs that I have liked, and for a couple of weeks now, I have not been able to like more songs on my Spotify on MacBook Pro macOS Catalina,...

Newbie

What is wrong with my Spotify. Anyone else had the same problem? I can't like more songs. Currently some 6300 songs that I have liked, and for a couple of weeks now, I have not been able to like more...

OscarDC

Moderator

1002 Views

1 replies

0 likes

  • 1002 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Bug - Web Player - Cinema Mode on smaller window does not occupy entire window

DeviceWeb Player (Tested on Safari and Chrome)Operating SystemMac Intel My Question or IssueDidn't find any place for web browser threads so I'll post it here. For Cinema mode, after reaching a minimum threshold, the "player controls" get left out, l...

Casual Listener

Device Web Player (Tested on Safari and Chrome) Operating System Mac Intel   My Question or Issue Didn't find any place for web browser threads so I'll post it here.   For Cinema mo...

Raisen

Casual Listener

1025 Views

3 replies

0 likes

  • 1025 Views
  • 3 replies
  • 0 likes

Solved!! Error Code auth:16 on Mac after logging out. Clean reinstall does nothing

Plan: PremiumUSA DeviceMacbook Pro 2022MacOS Monterrey 12.4 Traveled out of town to attend friends wedding. Signed out and signed in as friend's account since she had playlists set up for the reception. Testing at hotel went great. Downloaded a bunch...

Casual Listener

Plan: Premium USA   Device Macbook Pro 2022 MacOS Monterrey 12.4   Traveled out of town to attend friends wedding. Signed out and signed in as friend's account since she had pla...

JBayudz

Rising Star 4

1325 Views

3 replies

0 likes

  • 1325 Views
  • 3 replies
  • 0 likes