Announcements

Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Not downloading, zip file corrupted Mac

I just purchased a m4 macbook running 26.2 Tahoe. I tried downloading spotify from Safari and Chrome. Every time I try to open the zip file it says Unable to expand "SpotifyInstaller.zip" into "Desktop". (Error 79 - Inappropriate file type or format....

Casual Listener

zahirramcharan

Visitor

15255 Views

79 replies

9 likes

  • 15255 Views
  • 79 replies
  • 9 likes

Solved!! How to stop Spotify from starting on login on macOS

hi! this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again. I’ve double checked:1) I have no “login items” for my user in the Users & Groups pref pane2) when I right click th...

Music Fan

sp0tifyispants

Casual Listener

37021 Views

8 replies

1 likes

  • 37021 Views
  • 8 replies
  • 1 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

grumotdj

Casual Listener

37446 Views

7 replies

0 likes

  • 37446 Views
  • 7 replies
  • 0 likes

Superuser Contribution Podcasts are starting over from the beginning whenever I switch devices

Brief description of the issue:I start a podcast episode on my phone. By the time I switch to my desktop, I'm somewhere in the middle of the episode.Then, when playing the same episode on my desktop, the episode starts over from the beginning. Steps ...

Newbie

Brief description of the issue: I start a podcast episode on my phone. By the time I switch to my desktop, I'm somewhere in the middle of the episode. Then, when playing the same episode on my desk...

simonklb

Newbie

9931 Views

9 replies

12 likes

  • 9931 Views
  • 9 replies
  • 12 likes

Superuser Contribution Spotify Randomly Pausing and Skipping

Plan: PremiumCountry: United KingdomDevice: Macbook ProOperating System: macOS Monterey Version 12.4 The app version of Spotify on my Macbook Pro has suddenly started randomly pausing and skipping songs. I've tried a clean deletion/reinstall but the ...

Newbie

Plan: Premium Country: United Kingdom Device: Macbook Pro Operating System: macOS Monterey Version 12.4   The app version of Spotify on my Macbook Pro has suddenly started randomly pau...

William241

Roadie

2626 Views

2 replies

0 likes

  • 2626 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Can't download music to listen offline on Spotify in Mac desktop app

Hi, so in reply to your question, i just wanna say that it is not so muchabout not being able to download app to mac, but to download music to mac.So I subscribed Premium in order to download my playlists and musicaccording to the advertisement. So h...

Casual Listener

Hi, so in reply to your question, i just wanna say that it is not so much about not being able to download app to mac, but to download music to mac. So I subscribed Premium in order to download my ...

William241

Roadie

894 Views

2 replies

0 likes

usic
  • 894 Views
  • 2 replies
  • 0 likes

Superuser Contribution Can't remove device?

I'm on premium plan. I had an echo dot that wouldn't connect no matter what, but I've since fixed the problem by removing and readding the echo to my alexa account. Anyway, it's still shows up in Spotify - greyed out, without th three dots that give ...

Casual Listener

I'm on premium plan. I had an echo dot that wouldn't connect no matter what, but I've since fixed the problem by removing and readding the echo to my alexa account. Anyway, it's still shows up in Spo...

Lyubka

Moderator

9251 Views

11 replies

3 likes

  • 9251 Views
  • 11 replies
  • 3 likes

Superuser Contribution something went wrong - CAN'T RELOAD DESKTOP APP

PlanPremiumPortugal DeviceMacBook Air Operating SystemmacOS 11.0 My Question or IssueMy mac desktop app doesn't "reload page" when I click on it. I have already tried to delete and reinstall the app on my desktop, but the same thing happens.

Casual Listener

Plan Premium Portugal   Device MacBook Air  Operating SystemmacOS 11.0   My Question or Issue My mac desktop app doesn't "reload page" when I click on it. I have already tried...

bchamberlain376

Casual Listener

3285 Views

4 replies

0 likes

  • 3285 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Loud sound between songs on Macbook using bluetooth

Family PlanPremiumUSA I’m having a problem using Bluetooth from a Macbook Pro (macOS 11.7) to a Sony receiver, there is a loud scratchy sound between songs or when I start a song. The problem does not occur with the same receiver when I use my androi...

Casual Listener

Family Plan Premium USA   I’m having a problem using Bluetooth from a Macbook Pro (macOS 11.7) to a Sony receiver, there is a loud scratchy sound between songs or when I start a song.  ...

jclark301

Casual Listener

746 Views

2 replies

0 likes

  • 746 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Folders

PremiumLatvia Device(MacBook air 2020)Operating System(iOS 12.5.1, ) Hello, I am able to make folders and add playlists to them, however, I don't even have the option to rename them.I did the clean reinstalling but it did not help.Is it not available...

Casual Listener

Premium Latvia   Device (MacBook air 2020) Operating System (iOS 12.5.1, )   Hello,  I am able to make folders and add playlists to them, however, I don't even have the option...

OscarDC

Moderator

1226 Views

5 replies

0 likes

  • 1226 Views
  • 5 replies
  • 0 likes

How do I share a song through WhatsApp when using my computer, not my cellphone

Sharing a song through WhatsApp is an option on the Andriod Spotify platform, but not when using Spotify on my Mac desktop computer... so, is there a way I can add WhatsApp on the Mac desktop platform?

Regular

Sharing a song through WhatsApp is an option on the Andriod Spotify platform, but not when using Spotify on my Mac desktop computer... so, is there a way I can add WhatsApp on the Mac desktop platfor...

javierbcabj

Visitor

6598 Views

4 replies

1 likes

  • 6598 Views
  • 4 replies
  • 1 likes

Superuser Contribution Spotify won’t play MP3 files

PlanPremiumCountry UK DeviceMac My Question or IssueSpotify won’t play local MP3 files. I’ve removed and reinstalled Spotify. I’ve made all the Local Files changes to ensure Spotify can play from their file location. Error message reads ‘Spotify cann...

Casual Listener

Plan Premium Country UK   Device Mac     My Question or Issue Spotify won’t play local MP3 files. I’ve removed and reinstalled Spotify. I’ve made all the Local Files chang...

William241

Roadie

9011 Views

6 replies

1 likes

  • 9011 Views
  • 6 replies
  • 1 likes

Superuser Contribution [MacOS] No internet connection detected. (Error code: access point:31)

I am trying to log ing, but I get the following error message (I am using Mac):> No internet connection detected. (Error code: access point:31)I tried to re-install the app, but it didn't work.

Casual Listener

I am trying to log ing, but I get the following error message (I am using Mac): > No internet connection detected. (Error code: access point:31) I tried to re-install the app, but it didn't ...

William241

Roadie

4257 Views

3 replies

0 likes

  • 4257 Views
  • 3 replies
  • 0 likes

[Desktop][Playlists] How to Create a Playlist of Albums

I've been wanting to do this for several years now and just figured out a way, thanks to folders! FYI - you have to do this on your desktop or laptop you cannot do it on the app.1. Right click on any playlist you have. On a Mac hold the "control" key...

Casual Listener

I've been wanting to do this for several years now and just figured out a way, thanks to folders! FYI - you have to do this on your desktop or laptop you cannot do it on the app. 1. Right click on a...

William241

Roadie

10708 Views

2 replies

5 likes

Desktop
Playlists
  • 10708 Views
  • 2 replies
  • 5 likes

Solved!!Superuser Contribution Can't Like any songs

PlanPremium DuoPortugal DeviceMacBook Pro (13-inch, M1, 2020)Operating SystemmacOS Monterey My Question or Issue I've been unable lately to like any songs on spotify. I can still do any other interactions, but when I click on the heart to like a song...

Casual Listener

  Plan Premium Duo Portugal   Device MacBook Pro (13-inch, M1, 2020) Operating System macOS Monterey   My Question or Issue   I've been unable lately to like any songs...

Guima1

Casual Listener

1421 Views

3 replies

0 likes

heart
like
m1
Mac
  • 1421 Views
  • 3 replies
  • 0 likes

Superuser Contribution How to see all the profiles I follow

With all the Spotify changes making a mess out of things, I now have a bunch of "profiles" I follow that I want to unfollow. Where can I view all the "profiles" I follow (not artists - I only want to see "profiles"). I need to see a list of ALL the P...

Music Fan

With all the Spotify changes making a mess out of things, I now have a bunch of "profiles" I follow that I want to unfollow. Where can I view all the "profiles" I follow (not artists - I only want to...

Jimmywick1

Regular

20251 Views

11 replies

3 likes

  • 20251 Views
  • 11 replies
  • 3 likes

Solved!!Superuser Contribution Song is in playlist, but when I search for it, it is not recognized

Hello. I have Premium Individual. I'm in Japan. (But all information is shown in English, which is what I want.) I use Spotify on my iMac (2018) and my iPad (2020). The issue is: on my desktop, I created a playlist. I added a song to it. When I used ...

Music Fan

Hello. I have Premium Individual. I'm in Japan. (But all information is shown in English, which is what I want.)  I use Spotify on my iMac (2018) and my iPad (2020).  The issue is: on ...

Eni

Moderator

1012 Views

1 replies

0 likes

  • 1012 Views
  • 1 replies
  • 0 likes

Solved!! Bug: scrolling with mouse scroll wheel while dragging tracks no longer works

After upgrading to Spotify for Mac 1.0.2.6, I can no longer use my mouse's scroll wheel while dragging tracks to a different position in a playlist. This is an important feature when working with long playlists. Steps to reproduce:Create a playlist t...

Music Fan

After upgrading to Spotify for Mac 1.0.2.6, I can no longer use my mouse's scroll wheel while dragging tracks to a different position in a playlist. This is an important feature when working with lon...

12157710542

Casual Listener

7245 Views

32 replies

4 likes

Mac
  • 7245 Views
  • 32 replies
  • 4 likes

Solved!! Spotify browser and desktop: "Something went wrong"

PlanPremium DuoCountryUkraineDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemMacOs Mojave 10.14.6 Getting "Something went wrong. Try reloading the page" when trying to listen to the spotify using browser (Chrome Version 84.0....

Casual Listener

Plan Premium Duo Country Ukraine Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System MacOs Mojave 10.14.6   Getting "Something went wrong. Try reloading the page...

AnNo6624

Newbie

15091 Views

4 replies

0 likes

  • 15091 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Spotify Enhance Missing (macOS) after update to v1.1.92.647

Plan: Premium FamilyCountry: USA Macbook Pro | MacOS Monterey 12.5.1 I recently updated Spotify to v1.1.92.647.ga4397eb7 and the Spotify Enhance feature no longer appears in my created Playlists. It was there and working fine prior to updating.

Casual Listener

Plan: Premium Family Country:  USA   Macbook Pro | MacOS Monterey 12.5.1     I recently updated Spotify to v1.1.92.647.ga4397eb7 and the Spotify Enhance feature no longer ap...

Eni

Moderator

863 Views

1 replies

0 likes

  • 863 Views
  • 1 replies
  • 0 likes

Solved!! MacBook Air- Low Audio Quality

Plan: PremiumCountry: USADevice: Macbook Air 2018/19Operating SystemmacOS Mojave 10.14.5My Question or Issue: Over the past day, I have been streaming music back and forth over Bluetooth from either my Macbook Air or my IPhone XR to my Beats Studio3,...

Casual Listener

  Plan: Premium Country: USA Device: Macbook Air 2018/19 Operating System macOS Mojave 10.14.5 My Question or Issue: Over the past day, I have been streaming music back and forth over...

f_uck

Visitor

19452 Views

5 replies

0 likes

macbook
streaming quality
  • 19452 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can't solve "Error code: Accesspoint: 31"

PlanPremiumCountryBrazilDeviceMacbook Pro 2017Operating SystemmacOS Big Sur My Question or IssueSpotify was working beautifully yesterday. Basically, I didn't do anything to cause any issue, not even shutting down the laptop. But I woke up today and ...

Casual Listener

Plan Premium Country Brazil Device Macbook Pro 2017 Operating System macOS Big Sur   My Question or Issue Spotify was working beautifully yesterday. Basically, I didn't do anything to ...

Elena

Moderator

7541 Views

4 replies

0 likes

  • 7541 Views
  • 4 replies
  • 0 likes

Solved!!Superuser Contribution Large playlists take 10-60+ seconds to load, sometimes not found. Why?

Large playlists take forever to load on the Mac desktop app. At times they will return 'Can't Find This Playlist' errors. This has been an issue for approx 3 weeks. I have multiple record label playlists I update a few times a week. This issue is slo...

Regular

Large playlists take forever to load on the Mac desktop app. At times they will return 'Can't Find This Playlist' errors. This has been an issue for approx 3 weeks. I have multiple record label playl...

OscarDC

Moderator

5119 Views

11 replies

0 likes

  • 5119 Views
  • 11 replies
  • 0 likes