Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4025 Views
  • 1 replies
  • 0 likes
  • 4025 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 6178 Views
  • 1 replies
  • 0 likes
  • 6178 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4234 Views
  • 1 replies
  • 3 likes
  • 4234 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 40804 Views
  • 19 replies
  • 1 likes
  • music stops
  • 40804 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 166222 Views
  • 0 replies
  • 35 likes
  • Mac
  • 166222 Views
  • 0 replies
  • 35 likes

Solved!!Superuser Contribution Cannot Configure Mac Desktop Mac/Black Window

Today I started up Spotify for the first time in a few weeks. At first it was missing parts and now it is a black window with no content. Selecting preferences does not bring up anything. I tried reinstalling (no change) and a search of the community...

  • Music Fan
  • Today I started up Spotify for the first time in a few weeks.  At first it was missing parts and now it is a black window with no content.  Selecting preferences does not bring up anything....
  • Not applicable
  • 1068 Views
  • 5 replies
  • 2 likes
  • 1068 Views
  • 5 replies
  • 2 likes

Superuser Contribution quand j'ouvre Spotify sur mon Mac l'écran est noir et sur mes tel c OK

lorsque j'ouvre mon ordi Mac, Spotify se lance et l'écran reste noir et rien s'affiche. Sur mes Iphones tout fonctionne correctement par contre.

  • Visitor
  • lorsque j'ouvre mon ordi Mac, Spotify se lance et l'écran reste noir et rien s'affiche. Sur mes Iphones tout fonctionne correctement par contre.
  • Eni
  • Moderator
  • 345 Views
  • 1 replies
  • 0 likes
  • 345 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Your Library] Think of the web app as a browser

Rather than force me to use the buttons in your app with the arrows to navigate through my music could you allow me to use (command + [ ) to go 'back' and (command + ] ) to go forward in my navigation?? I am sure I used to be able to do this.... or a...

  • Casual Listener
  • Rather than force me to use the buttons in your app with the arrows to navigate through my music could you allow me to use (command + [ ) to go 'back' and (command + ] ) to go forward in my navigatio...
  • Eni
  • Moderator
  • 293 Views
  • 1 replies
  • 0 likes
  • Desktop
    Your Library
  • 293 Views
  • 1 replies
  • 0 likes

Superuser Contribution Merging Playlists that have unavailable tracks on them

I am trying to merge all my playlists into one "master" playlist but the desktop app will not allow me to copy and paste from playlists that have unavailable tracks on them. Is there a way to discard the unavailable songs from each playlist, or bypas...

  • Visitor
  • I am trying to merge all my playlists into one "master" playlist but the desktop app will not allow me to copy and paste from playlists that have unavailable tracks on them. Is there a way to discard...
  • Alex
  • Spotify Legend
  • 334 Views
  • 1 replies
  • 0 likes
  • 334 Views
  • 1 replies
  • 0 likes

Superuser Contribution Podcasts are not played on the Mac Desktop, while running perfectly in all other devices

Plan. ???Free/Premium. PREMIUM Germany Device IMacOperating SystemIOS 12.5.1Spotify version :Spotify für macOS (Intel)1.2.0.1165.gabf054ab Hello out there. I have spotify installed on My Iphone, a Laptop(Mac), and the IMac. Never had any mentionnable...

  • Visitor
  • Plan.  ??? Free/Premium.    PREMIUM  Germany   Device    IMac Operating System IOS 12.5.1 Spotify version : Spotify für macOS (Intel) 1.2.0.1165.gabf054ab...
  • Alex
  • Spotify Legend
  • 312 Views
  • 1 replies
  • 0 likes
  • 312 Views
  • 1 replies
  • 0 likes

duplicates appear after changing song order in queue

PlanPremiumCountryMexicoDevice(Macbook Pro M1, 2020)Operating System(MacOS Ventura 13.1) My Question or IssueAfter changing the song order in the queue or removing songs from the queue, the new emerging songs appear as duplicated.

  • Visitor
  • Plan Premium Country Mexico Device (Macbook Pro M1, 2020) Operating System (MacOS Ventura 13.1)   My Question or Issue After changing the song order in the queue or removing songs from...
  • Luke
  • Spotify Star
  • 346 Views
  • 1 replies
  • 0 likes
  • 346 Views
  • 1 replies
  • 0 likes

Superuser Contribution How to stop Spotify from starting on login on macOS

hi! this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again. I’ve double checked:1) I have no “login items” for my user in the Users & Groups pref pane2) when I right click th...

  • Music Fan
  • hi!  this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again.   I’ve double checked: 1) I have no “login items”...
  • Yordan
  • Moderator
  • 1773 Views
  • 1 replies
  • 0 likes
  • 1773 Views
  • 1 replies
  • 0 likes

Superuser Contribution Group Session - Queueing Sound/Skip

Frequently (almost always), when I listen to a Group session with friend, whenever one of us adds a song to the Queue, or reorders the queue, there is a very quick pause/skip which is extremely frustrating. It really creates a poor experience. I've t...

  • Casual Listener
  • Frequently (almost always), when I listen to a Group session with friend, whenever one of us adds a song to the Queue, or reorders the queue, there is a very quick pause/skip which is extremely frust...
  • pAterInvictus
  • Regular
  • 2432 Views
  • 4 replies
  • 2 likes
  • 2432 Views
  • 4 replies
  • 2 likes

Superuser Contribution Airpods pause with Sonos integration

PLANPremium FamilyUSA DEVICEMacbook Pro 2018MacOS 10.14.3 When my Airpods are connected to my Mac and I'm streaming music via the Spotify app for Mac to my Sonos system (in-home), removing the connected Airpods from my ears pauses play. This behavior...

  • Casual Listener
  • PLAN Premium Family USA   DEVICE Macbook Pro 2018 MacOS 10.14.3   When my Airpods are connected to my Mac and I'm streaming music via the Spotify app for Mac to my Sonos system...
  • Steijn
  • Newbie
  • 2862 Views
  • 9 replies
  • 1 likes
  • AirPods
  • 2862 Views
  • 9 replies
  • 1 likes

Superuser Contribution Music refuses to play after ad

PlanFreeCountryUnited StatesDeviceMacBook Air, listening from the website not the appOperating System After an ad comes on no music will play and nothing can be done to make it play except reload the website. It's like it gets stuck after the ad play...

  • Visitor
  • Plan Free Country United States Device MacBook Air, listening from the website not the app Operating System     After an ad comes on no music will play and nothing can be done to m...
  • Lyubka
  • Moderator
  • 302 Views
  • 1 replies
  • 0 likes
  • 302 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mac desktop app only allowing login via web browser +1 more issue

Plan- PremiumCountry- U.S.Device- iMac late 2015Operating System- Mojave 10.14.6 Hi, I have two issues that have suddenly appeared:1) I can no longer login via the Spotify Mac Desktop; it requires me to login via a web browser. I then receive an auto...

  • Regular
  • Plan- Premium Country- U.S. Device- iMac late 2015 Operating System- Mojave 10.14.6   Hi, I have two issues that have suddenly appeared: 1) I can no longer login via the Spotify Mac Deskto...
  • OscarDC
  • Moderator
  • 1591 Views
  • 9 replies
  • 1 likes
  • 1591 Views
  • 9 replies
  • 1 likes

Superuser Contribution Option to change output speaker

Why is there no option to change which output audio device Spotify plays on? The audio always plays on whatever the system-wide default is, but I want to specify that it plays on a specific set of speakers. Surely it's standard for audio applications...

  • Casual Listener
  • Why is there no option to change which output audio device Spotify plays on?  The audio always plays on whatever the system-wide default is, but I want to specify that it plays on a specific set...
  • Lyubka
  • Moderator
  • 3214 Views
  • 3 replies
  • 0 likes
  • 3214 Views
  • 3 replies
  • 0 likes

Superuser Contribution I can see other people's listening activity, but they can't see mine

Plan: PremiumCountry: US DeviceMacbook Air, Version 12.5 My Question or Issue My followers can't see what I'm listening to, even though I have "Share my listening activity on Spotify" enabled and Private session disabled. However, I can always see wh...

  • Gig Goer
  • Plan: Premium Country: US   Device Macbook Air, Version 12.5   My Question or Issue   My followers can't see what I'm listening to, even though I have "Share my listening activ...
  • añgié
  • Gig Goer
  • 1878 Views
  • 8 replies
  • 1 likes
  • Friend Activity
    Friend Activity Feed
    listening activity
  • 1878 Views
  • 8 replies
  • 1 likes

Solved!! [Desktop] Not sending data to Discord or scrobbling to Last.fm unless Browser Client is also open

PlanFreeCountry CanadaDeviceiMac Retina 4K - 21.5" - 2017Operating SystemMac 10.14.1 My Question or IssueSpotify Desktop app isn't sending any data to auxiliary app connections unless open.spotify.com is also open, but the problem with that is that i...

  • Regular
  • Plan Free Country  Canada Device iMac Retina 4K - 21.5" - 2017 Operating System Mac 10.14.1   My Question or Issue Spotify Desktop app isn't sending any data to auxiliary app...
  • felkadii
  • Casual Listener
  • 3642 Views
  • 9 replies
  • 0 likes
  • 3642 Views
  • 9 replies
  • 0 likes

Superuser Contribution local files won't appear

Plan PremiumCountry US DeviceMacBook pro intelOperating SystemosX My Question or IssueNone of my local files show up even thought they are toggled on in settings. please help! jeff

  • Newbie
  • Plan Premium Country US   Device MacBook pro intel Operating System osX   My Question or Issue None of my local files show up even thought they are toggled on in settings. &n...
  • Alex
  • Spotify Legend
  • 270 Views
  • 1 replies
  • 0 likes
  • 270 Views
  • 1 replies
  • 0 likes

Superuser Contribution Both web player and Spotify app won't connect

When I try to connect to the web player on chrome, I get an error saying that the site can't be reached and the connection refused. I have tried using different wifi connections and different internet browsers like safari and firefox and it still won...

  • Casual Listener
  • When I try to connect to the web player on chrome, I get an error saying that the site can't be reached and the connection refused. I have tried using different wifi connections and different interne...
  • MihailY
  • Moderator
  • 1494 Views
  • 5 replies
  • 0 likes
  • 1494 Views
  • 5 replies
  • 0 likes

Superuser Contribution Can’t use Spotify Connect with Display Off anymore on my Mac?

Hi All, I’ve come across a problem that seems to have started after the last time I updated Spotify.. I have my Mac connected to an external monitor and the lid of the laptop is left closed. I have my studio monitors connected to the Mac also. I leav...

  • Music Fan
  • Hi All,   I’ve come across a problem that seems to have started after the last time I updated Spotify..    I have my Mac connected to an external monitor and the lid of the laptop ...
  • OscarDC
  • Moderator
  • 1435 Views
  • 6 replies
  • 0 likes
  • 1435 Views
  • 6 replies
  • 0 likes

Superuser Contribution Spotify prevents Screensaver

PlanPremiumCountrySwitzerlandDeviceMacBook Pro 16" (2019)Operating SystemMacOS 12.4 My Question or Issue Spotify desktop (and web) prevents MacOS from showing the screensaver while playing music when using in clamshell mode. This is very annoying and...

  • Regular
  • Plan Premium Country Switzerland Device MacBook Pro 16" (2019) Operating System MacOS 12.4       My Question or Issue   Spotify desktop (and web) prevents MacOS from ...
  • dennis-the-menace
  • Regular
  • 3452 Views
  • 8 replies
  • 0 likes
  • 3452 Views
  • 8 replies
  • 0 likes

Superuser Contribution Spotify App stops my Wifi Connection

PlanPremiumCountryRomania/Luxembourg DeviceMacbook Pro 15inch 2017Operating SystemMontery 12.5.1 My Question or IssueOn some WiFi networks whenever I start playing a song in the Spotify Desktop App, my internet connection stops working. It resumes au...

  • Casual Listener
  • Plan Premium Country Romania/Luxembourg   Device Macbook Pro 15inch 2017 Operating System Montery 12.5.1   My Question or Issue On some WiFi networks whenever I start playing a s...
  • _8l-6wm9hr11v
  • Casual Listener
  • 707 Views
  • 4 replies
  • 0 likes
  • 707 Views
  • 4 replies
  • 0 likes