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Thanks Alex. I was unaware I had two separate accounts under different email addresses. Now I know. Thanks for your help!
Hi there @PaulGarfinkel,
Thanks for the post.
Most likely you're currently logged in a wrong account on your Mac. You can check if the username and profile picture on your computer and phone match. If not, then that's the case.
You have to log out and log back in with the right credentials. You can have a look at this article for more info on how to find your log-in info.
Hope this helps.
Thanks Alex. I was unaware I had two separate accounts under different email addresses. Now I know. Thanks for your help!
Hey @PaulGarfinkel,
Thanks for getting back to us and letting us know.
You can close the account you're not using by following these specific steps to avoid any future mix-ups.
If you need a hand with anything else, the Community is here for you.
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