Announcements

Help Wizard

Step 1

NEXT STEP

Missing all my playlists from restored Mac. Still fine on phone.

Solved!

Missing all my playlists from restored Mac. Still fine on phone.

I had to restore my Mac hard drive from backups. Now Spotify on the Mac is missing nearly everything I had. It's all there on my phone so I'm assuming that there were Spotify files on the Mac that weren't restored properly.
In short, how do I fix this?
Reply

Accepted Solutions
Marked as solution

Thanks Alex. I was unaware I had two separate accounts under different email addresses. Now I know. Thanks for your help!

View solution in original post

3 Replies

Hi there @PaulGarfinkel,


Thanks for the post.

 

Most likely you're currently logged in a wrong account on your Mac. You can check if the username and profile picture on your computer and phone match. If not, then that's the case.

 

You have to log out and log back in with the right credentials. You can have a look at this article for more info on how to find your log-in info.

 

Hope this helps.

AlexModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.
Are you new to the Community? Take a moment to introduce yourself!
Marked as solution

Thanks Alex. I was unaware I had two separate accounts under different email addresses. Now I know. Thanks for your help!

Hey @PaulGarfinkel

 

Thanks for getting back to us and letting us know. 

 

You can close the account you're not using by following these specific steps to avoid any future mix-ups. 

 

If you need a hand with anything else, the Community is here for you. 

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Suggested posts