Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1549 Views
1 replies
0 likes

1549 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3901 Views
1 replies
0 likes

3901 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3152 Views
1 replies
3 likes

3152 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38327 Views
19 replies
1 likes
music stops

38327 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164841 Views
0 replies
35 likes
Mac

164841 Views
0 replies
35 likes

Music that’s not mine starts playing without me playing it

PlanPremiumCountryNorwayDevice(iPhone 6, Macbook Pro mid 2015)Operating System(iOS 12+, macOS Mojave 10.14.1) My Question or IssueIt started a month ago or so. Music randomly starts playing. A song that I’ve never listened to. I press pause, but afte...

Norgaladir
Newbie
Plan Premium Country Norway Device (iPhone 6, Macbook Pro mid 2015) Operating System (iOS 12+, macOS Mojave 10.14.1) My Question or Issue It started a month ago or so. Music r...
2018-11-18 5:42:39 PM
2023-01-09 4:03:21 PM
KthProg
Visitor
2206 Views
3 replies
0 likes

2206 Views
3 replies
0 likes

Superuser Contribution Big issues to delete songs from liked song list

I can't delete some songs from liked song list. I have this problem for a long time.I maybe identify that troubled songs are often old add to liked songs. (I don't have issues to add/delete new songs from liked list,). But for a lot of, when I try to...

fzz1000
Regular
I can't delete some songs from liked song list. I have this problem for a long time. I maybe identify that troubled songs are often old add to liked songs. (I don't have issues to add/delete new...
2023-01-05 11:33:11 AM
2023-01-09 10:54:36 AM
fzz1000
Regular
416 Views
4 replies
0 likes

416 Views
4 replies
0 likes

Solved!!Superuser Contribution How to stop spotify from starting every time i turn my mac on.

Okay, so I have gone to advanced preferences and switched it to No , but still it comes on when i start my computer and when i go look the switch is back to yes. Driving me nuts.

iskallor
Casual Listener
Okay, so I have gone to advanced preferences and switched it to No , but still it comes on when i start my computer and when i go look the switch is back to yes. Driving me nuts.
2018-01-18 7:29:44 AM
2023-01-08 11:18:53 PM
Eni
Moderator
1125 Views
4 replies
0 likes

1125 Views
4 replies
0 likes

MacOs Catalina - Play button only works on Apple Music

Spotify Premium DeviceMacBook Pro (15-inch, 2017) Operating SystemMacOs Catalina 10.15 (19A583) After upgrading to Catalina, the Play button on the Mac Keyboard no longer controls Spotify. With Spotify open, no other music player, if I hit the Play/P...

nate544
Casual Listener
Spotify Premium Device MacBook Pro (15-inch, 2017) Operating System MacOs Catalina 10.15 (19A583) After upgrading to Catalina, the Play button on the Mac Keybo...
2019-10-10 7:15:18 PM
2023-01-08 8:35:55 PM
tlav
Gig Goer
8613 Views
6 replies
4 likes

8613 Views
6 replies
4 likes

[Desktop] Mac app top of screen cut off

Is anyone else having issues with a bug where the top of the app is cut off, which means I can't click any of the UI there? It's happened multiple times for me now. I can't scroll up any further and it doesn't change when switching between full scree...

sophiemayprice
Casual Listener
Is anyone else having issues with a bug where the top of the app is cut off, which means I can't click any of the UI there? It's happened multiple times for me now. I can't scroll up any fur...
2021-04-28 3:30:23 AM
2023-01-08 3:55:59 AM
danimunf
Visitor
3623 Views
8 replies
10 likes
Desktop

3623 Views
8 replies
10 likes

Bluetooth speaker for Spotify and headphones for everything else

Hi folks, I want to play my music the way I did with both Apple Music and Qobuz: I use my bluethooth speaker to play my music and I use my headphones to play every other sound my system makes. I want ambient music in the room and computer sounds in m...

JohnCarver
Visitor
Hi folks, I want to play my music the way I did with both Apple Music and Qobuz: I use my bluethooth speaker to play my music and I use my headphones to play every other sound my system make...
2022-10-25 6:05:15 AM
2023-01-05 9:58:15 PM
ToolboxT
Roadie
397 Views
1 replies
0 likes

397 Views
1 replies
0 likes

Superuser Contribution Error with the timestamps for when a track was added to playlist

PlanPremiumCountrySwedenDeviceMacBook Air (M1, 2020)Operating SystemmacOS Monterey version 12.2.1 My Question or IssueThere is a bug with the timestamps informing when a track was added to a playlist. When it reaches 30 minutes it switches to 1 hour ...

fantasypark
Music Fan
Plan Premium Country Sweden Device MacBook Air (M1, 2020) Operating System macOS Monterey version 12.2.1 My Question or Issue There is a bug with the timestamps informing when a trac...
2022-12-22 12:02:14 AM
2023-01-05 9:47:48 AM
Jimmywick1
Regular
352 Views
2 replies
0 likes

352 Views
2 replies
0 likes

Superuser Contribution Constantly 100% CPU usage

Plan PremiumCountry Germany DeviceMacbook Pro 2015Operating SystemmacOS Catalina My Question or IssueHi, Spotify is constantly using up 100% CPU. I've followed the instructions in the other threads, almost all options are turned off (hardware accelle...

HarrisonFooord
Newbie
Plan Premium Country Germany Device Macbook Pro 2015 Operating System macOS Catalina My Question or Issue Hi, Spotify is constantly using up 100% CPU. I've followed the instruc...
2023-01-03 10:28:38 PM
2023-01-05 8:41:33 AM
Alex
Spotify Legend
429 Views
1 replies
0 likes

429 Views
1 replies
0 likes

Superuser Contribution Moving tracks in a playlist is making a copy of the track instead of new or

I am trying to move a track in a playlist, but instead the app is adding a copy of the track. I am using the app on MacBook.

lbrodine79
Visitor
I am trying to move a track in a playlist, but instead the app is adding a copy of the track. I am using the app on MacBook.
2022-12-20 5:39:05 PM
2023-01-04 12:11:13 PM
Copperwasher
Casual Listener
356 Views
2 replies
0 likes

356 Views
2 replies
0 likes

Solved!!Superuser Contribution Listening multiple playlists causes all identical songs to play consecutive

I have a Playlist folder where I keep all of my "Your Top Songs 20xx" playlists curated by Spotify. With "shuffle" active,I double click this playlist folder so that it shuffles across all Playlists in the folder. The "shuffled" songs put all identic...

axeldiaz
Casual Listener
I have a Playlist folder where I keep all of my "Your Top Songs 20xx" playlists curated by Spotify. With "shuffle" active,I double click this playlist folder so that it shuffles across all Playlists...
2022-12-27 10:21:15 PM
2023-01-03 7:18:02 PM
kaworu_bloodpaw
Roadie
417 Views
3 replies
0 likes

417 Views
3 replies
0 likes

Solved!! Chrome macos does not detect "next/previous song" commands

The built-in next, previous keys do not work anymore on the web player on Chrome, play/pause does. They are also greyed out in the little control window, which means they're not detected at all by chrome. Free PlanItalyVersion 108.0.5359.124 (Offici...

fulcus1
Casual Listener
The built-in next, previous keys do not work anymore on the web player on Chrome, play/pause does. They are also greyed out in the little control window, which means they're not detected at al...
2022-12-30 3:34:34 PM
2023-01-02 7:24:59 PM
fulcus1
Casual Listener
257 Views
1 replies
0 likes

257 Views
1 replies
0 likes

Superuser Contribution Audio stops 2 seconds in on Macbook Pro, only when connected to external monitors

PremiumAustralia MacBook Pro 14-inch, 2021macOS VenturaApple Studio Display set up I have just downloaded Spotify to my new MacBook Pro 14-inch. Songs will play audio for 2 seconds, then the audio cuts out but I can see the song is still playing. Thi...

eloiseapril
Newbie
Premium Australia MacBook Pro 14-inch, 2021 macOS Ventura Apple Studio Display set up I have just downloaded Spotify to my new MacBook Pro 14-inch. Songs will play audio for 2 se...
2022-12-30 7:11:28 AM
2023-01-01 9:56:36 AM
MihailY
Moderator
276 Views
1 replies
0 likes

276 Views
1 replies
0 likes

Superuser Contribution Starting a new Spotify song breaks Sidecar connection

PlanPremiumCountryUSDeviceMacBook Pro M2 2022, IPad Pro 11-inch M2Operating SystemVentura 13.1, iPadOS 16.1.1 My Question or IssueWhile using my iPad as an external display, the screen freezes whenever a new song starts. This only occurs when Spotify...

loggrif
Newbie
Plan Premium Country US Device MacBook Pro M2 2022, IPad Pro 11-inch M2 Operating System Ventura 13.1, iPadOS 16.1.1 My Question or Issue While using my iPad as an external display, ...
2022-12-30 1:23:11 AM
2023-01-01 9:48:35 AM
MihailY
Moderator
308 Views
1 replies
0 likes
Desktop (Mac)
frozen
Sidecar

308 Views
1 replies
0 likes

Solved!!Superuser Contribution Can't connect to device

I've a soundbar made by LG in the living room,It got an internal chromecast. While using my Galaxy Note9 connected to the Wifi I can switch my spotify device from the phone to the soundbar and to my mac's desktop app. However with my Mac's desktop ap...

yan1v
Regular
I've a soundbar made by LG in the living room, It got an internal chromecast. While using my Galaxy Note9 connected to the Wifi I can switch my spotify device from the phone to the soundbar...
2019-03-17 11:20:27 AM
2022-12-29 12:57:38 AM
s08e80m8
Casual Listener
16243 Views
10 replies
0 likes

16243 Views
10 replies
0 likes

Solved!!Superuser Contribution Cannot Configure Mac Desktop Mac/Black Window

Today I started up Spotify for the first time in a few weeks. At first it was missing parts and now it is a black window with no content. Selecting preferences does not bring up anything. I tried reinstalling (no change) and a search of the community...

MusicMaven
Music Fan
Today I started up Spotify for the first time in a few weeks. At first it was missing parts and now it is a black window with no content. Selecting preferences does not bring up anything....
2021-06-11 12:25:08 AM
2022-12-29 1:03:38 PM
Not applicable
902 Views
5 replies
2 likes

902 Views
5 replies
2 likes

Superuser Contribution quand j'ouvre Spotify sur mon Mac l'écran est noir et sur mes tel c OK

lorsque j'ouvre mon ordi Mac, Spotify se lance et l'écran reste noir et rien s'affiche. Sur mes Iphones tout fonctionne correctement par contre.

ZoeSylvie
Visitor
lorsque j'ouvre mon ordi Mac, Spotify se lance et l'écran reste noir et rien s'affiche. Sur mes Iphones tout fonctionne correctement par contre.
2022-12-27 4:05:04 PM
2022-12-28 4:57:08 PM
Eni
Moderator
263 Views
1 replies
0 likes

263 Views
1 replies
0 likes

Superuser Contribution [Desktop][Your Library] Think of the web app as a browser

Rather than force me to use the buttons in your app with the arrows to navigate through my music could you allow me to use (command + [ ) to go 'back' and (command + ] ) to go forward in my navigation?? I am sure I used to be able to do this.... or a...

MartinYong
Casual Listener
Rather than force me to use the buttons in your app with the arrows to navigate through my music could you allow me to use (command + [ ) to go 'back' and (command + ] ) to go forward in my navigatio...
2022-12-17 1:10:29 PM
2022-12-28 3:54:09 PM
Eni
Moderator
213 Views
1 replies
0 likes
Desktop
Your Library

213 Views
1 replies
0 likes

Superuser Contribution Merging Playlists that have unavailable tracks on them

I am trying to merge all my playlists into one "master" playlist but the desktop app will not allow me to copy and paste from playlists that have unavailable tracks on them. Is there a way to discard the unavailable songs from each playlist, or bypas...

mocha_brown
Visitor
I am trying to merge all my playlists into one "master" playlist but the desktop app will not allow me to copy and paste from playlists that have unavailable tracks on them. Is there a way to discard...
2022-12-24 10:21:10 PM
2022-12-26 8:24:49 AM
Alex
Spotify Legend
268 Views
1 replies
0 likes

268 Views
1 replies
0 likes

Superuser Contribution Podcasts are not played on the Mac Desktop, while running perfectly in all other devices

Plan. ???Free/Premium. PREMIUM Germany Device IMacOperating SystemIOS 12.5.1Spotify version :Spotify für macOS (Intel)1.2.0.1165.gabf054ab Hello out there. I have spotify installed on My Iphone, a Laptop(Mac), and the IMac. Never had any mentionnable...

Mick15
Visitor
Plan. ??? Free/Premium. PREMIUM Germany Device IMac Operating System IOS 12.5.1 Spotify version : Spotify für macOS (Intel) 1.2.0.1165.gabf054ab...
2022-12-23 7:12:20 PM
2022-12-25 8:45:32 AM
Alex
Spotify Legend
250 Views
1 replies
0 likes

250 Views
1 replies
0 likes

duplicates appear after changing song order in queue

PlanPremiumCountryMexicoDevice(Macbook Pro M1, 2020)Operating System(MacOS Ventura 13.1) My Question or IssueAfter changing the song order in the queue or removing songs from the queue, the new emerging songs appear as duplicated.

yami_ommar
Visitor
Plan Premium Country Mexico Device (Macbook Pro M1, 2020) Operating System (MacOS Ventura 13.1) My Question or Issue After changing the song order in the queue or removing songs from...
2022-12-23 8:10:48 PM
2022-12-24 3:27:21 PM
Luke
Spotify Star
278 Views
1 replies
0 likes

278 Views
1 replies
0 likes

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