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Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 528 Views
  • 1 replies
  • 0 likes
  • 528 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3137 Views
  • 1 replies
  • 0 likes
  • 3137 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2252 Views
  • 1 replies
  • 3 likes
  • 2252 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 37002 Views
  • 19 replies
  • 1 likes
  • music stops
  • 37002 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 163771 Views
  • 0 replies
  • 34 likes
  • Mac
  • 163771 Views
  • 0 replies
  • 34 likes

Superuser Contribution Podcast videos are not working when 'Hardware acceleration' is turned on for Spotify

Podcast videos are not working when 'Hardware acceleration' is turned on for Spotify.When turning off hardware acceleration, which restarts Spotify, it works again.

  • Newbie
  • Podcast videos are not working when 'Hardware acceleration' is turned on for Spotify. When turning off hardware acceleration, which restarts Spotify, it works again.
  • MihailY
  • Moderator
  • 274 Views
  • 1 replies
  • 0 likes
  • 274 Views
  • 1 replies
  • 0 likes

Superuser Contribution [BUG] Zoom state on Mac Client

The zoom state in the Mac Client causes content to get lost. Much of the UI goes off the page when zooming in, and whenzooming back out, the content re-centers in the wrong way, often hiding UI like the search by scrolled out of the view window. The ...

  • Visitor
  • The zoom state in the Mac Client causes content to get lost.  Much of the UI goes off the page when zooming in, and when zooming back out, the content re-centers in the wrong way, often hiding...
  • Eni
  • Moderator
  • 188 Views
  • 1 replies
  • 0 likes
  • 188 Views
  • 1 replies
  • 0 likes

Superuser Contribution Installation/Login issues: "firewall may be blocking spotify"/ "downloaded disk spotify image"

PlanPremiumCountry USA DeviceMac ProOperating SystemHigh Sierra (10.13.6) My Question or IssueWhen attempting to log into a new device, Spotify initially refused to recognize my login information through my usual method (Facebook). I reset my passwor...

  • Regular
  •   Plan Premium Country USA   Device Mac Pro Operating System High Sierra (10.13.6)   My Question or Issue When attempting to log into a new device, Spotify initially refus...
  • Eni
  • Moderator
  • 619 Views
  • 3 replies
  • 0 likes
  • firewall
    installer error
    Login Errors
  • 619 Views
  • 3 replies
  • 0 likes

Superuser Contribution Daily Mix caching issue

PlanPremiumCountryHungary DeviceMacbook Pro 16-inch, 2019Operating SystemMacOS Ventura 13.0.1 My Question or IssueIt's probably happening on other always-changing playlist as well, but it's easy to observe on Daily Mix panes. When I start playing the...

  • Regular
  • Plan Premium Country Hungary   Device Macbook Pro 16-inch, 2019 Operating System MacOS Ventura 13.0.1   My Question or Issue It's probably happening on other always-changing play...
  • Vasil
  • Moderator
  • 194 Views
  • 1 replies
  • 0 likes
  • 194 Views
  • 1 replies
  • 0 likes

Solved!! Spotify app doesn't work after MacBook update Ventura 13.0

PlanPremiumCountrySwedenDeviceMacbook Pro 2021Operating SystemVentura 13.0 My Question or Issue: After I updated my Macbook Pro 2021 to Ventura 13.0 the Spotify app doesn't work anymore. When I start the app it is just gray and after awhile is says t...

  • Newbie
  • Plan Premium Country Sweden Device Macbook Pro 2021 Operating System Ventura 13.0   My Question or Issue: After I updated my Macbook Pro 2021 to Ventura 13.0 the Spotify app doesn'...
  • macivi
  • Visitor
  • 4478 Views
  • 2 replies
  • 0 likes
  • 4478 Views
  • 2 replies
  • 0 likes

Superuser Contribution Search not working for Artists, Albums etc

When searching for an artist or an album I get the message 'Oooops, something went wrong loading the artist / album' PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,et...

  • Visitor
  • When searching for an artist or an album I get the message 'Oooops, something went wrong loading the artist / album'     Plan Free/Premium Country   Device (iPhone 8, Samsung G...
  • Dian
  • Spotify Legend
  • 197 Views
  • 1 replies
  • 0 likes
  • 197 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Cant Like songs - The green heart disappears shortly after adding

What is wrong with my Spotify. Anyone else had the same problem? I can't like more songs. Currently some 6300 songs that I have liked, and for a couple of weeks now, I have not been able to like more songs on my Spotify on MacBook Pro macOS Catalina,...

  • Newbie
  • What is wrong with my Spotify. Anyone else had the same problem? I can't like more songs. Currently some 6300 songs that I have liked, and for a couple of weeks now, I have not been able to like more...
  • OscarDC
  • Moderator
  • 537 Views
  • 1 replies
  • 0 likes
  • 537 Views
  • 1 replies
  • 0 likes

Superuser Contribution video not playing

I only have audio and no video in web or application.

  • Visitor
  • I only have audio and no video in web or application.
  • MihailY
  • Moderator
  • 171 Views
  • 1 replies
  • 0 likes
  • 171 Views
  • 1 replies
  • 0 likes

Superuser Contribution Connect to a device pop-up multiple times a day

Premium Plan, UK, Macbook pro MacOsX 13.0.1, have a Sonos + Amazon Echo at home. Every single day I get this annoying pop-up, at least 3-4 times a day. I've tried connecting to devices and disconnecting, but it still prefers to assume I don't know to...

atyfMTXJ.png
  • Casual Listener
  • Premium Plan, UK, Macbook pro MacOsX 13.0.1, have a Sonos + Amazon Echo at home.   Every single day I get this annoying pop-up, at least 3-4 times a day. I've tried connecting to devices and d...
  • MihailY
  • Moderator
  • 321 Views
  • 3 replies
  • 0 likes
  • broken
    bug
    UX
  • 321 Views
  • 3 replies
  • 0 likes

Superuser Contribution Some Thing Went Wrong

PlanPremium Operating SystemWindows My Question or IssueHi guysI just installed it and came out with such a page, I have seen many replies, close the network, reopen and many. How to solve it?

  • Visitor
  •   Plan Premium   Operating System Windows    My Question or Issue Hi guys I just installed it and came out with such a page, I have seen many replies, close the network, ...
  • Eni
  • Moderator
  • 214 Views
  • 1 replies
  • 0 likes
  • 214 Views
  • 1 replies
  • 0 likes

Superuser Contribution Spotify stops playing on app and browser

When I am trying to listen to Spotify on my computer ( OS Ventura 13.0)....--The App will MAYBE play one song, but sometimes it doesn't play at all. The progress bar of the song is moving but there's no sound--I don't have sound issues with any other...

  • Visitor
  • When I am trying to listen to Spotify on my computer ( OS Ventura 13.0).... --The App will MAYBE play one song, but sometimes it doesn't play at all. The progress bar of the song is moving but there...
  • OscarDC
  • Moderator
  • 256 Views
  • 1 replies
  • 1 likes
  • 256 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Bug - Web Player - Cinema Mode on smaller window does not occupy entire window

DeviceWeb Player (Tested on Safari and Chrome)Operating SystemMac Intel My Question or IssueDidn't find any place for web browser threads so I'll post it here. For Cinema mode, after reaching a minimum threshold, the "player controls" get left out, l...

  • Casual Listener
  • Device Web Player (Tested on Safari and Chrome) Operating System Mac Intel   My Question or Issue Didn't find any place for web browser threads so I'll post it here.   For Cinema mo...
  • Raisen
  • Casual Listener
  • 345 Views
  • 3 replies
  • 0 likes
  • 345 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playback speed not available from Mac Desktop when playing to Amazon Echo.

Family Plan (main account), USA2021 Macbook Pro, OS 12.5.1 I've been listening to podcasts on my macbook pro at 1.2x speed. I just decided to try listening on my Echo. As soon as I switch to listening from my Echo the speed options are gone and it re...

Screen Shot 2022-11-02 at 2.28.15 PM.png Screen Shot 2022-11-02 at 2.28.30 PM.png
  • Music Fan
  • Family Plan (main account), USA 2021 Macbook Pro, OS 12.5.1   I've been listening to podcasts on my macbook pro at 1.2x speed. I just decided to try listening on my Echo. As soon as I sw...
  • Kiril
  • Moderator
  • 435 Views
  • 1 replies
  • 0 likes
  • 435 Views
  • 1 replies
  • 0 likes

Superuser Contribution Firewall Blocking Spotify Error Code auth:16

PlanFree/PremiumCountryUnited StatesDeviceMacBook Pro, Mid 2012Operating SystemmacOS Mojave My Question or IssueAs I've seen many people posting about here, I too seem to have fallen to the "firewall may be blocking Spotify" problem that many others ...

  • Regular
  • Plan Free/Premium Country United States Device MacBook Pro, Mid 2012 Operating System macOS Mojave   My Question or Issue As I've seen many people posting about here, I too seem to hav...
  • bthrane
  • Casual Listener
  • 77579 Views
  • 51 replies
  • 0 likes
  • 77579 Views
  • 51 replies
  • 0 likes

Solved!! Error Code auth:16 on Mac after logging out. Clean reinstall does nothing

Plan: PremiumUSA DeviceMacbook Pro 2022MacOS Monterrey 12.4 Traveled out of town to attend friends wedding. Signed out and signed in as friend's account since she had playlists set up for the reception. Testing at hotel went great. Downloaded a bunch...

  • Casual Listener
  • Plan: Premium USA   Device Macbook Pro 2022 MacOS Monterrey 12.4   Traveled out of town to attend friends wedding. Signed out and signed in as friend's account since she had pla...
  • JBayudz
  • Composer
  • 430 Views
  • 3 replies
  • 0 likes
  • 430 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify podcast playback issues with silences and pauses

PlanPremiumArgentinaDeviceMacBook Air M1Operating SystemiOS Ventura If happens to me while listening to podcasts on Spotify for Mac (not on iPhone), that when there's a silence such as between words and sentences the audio cuts off and it resume at t...

  • Casual Listener
  • Plan Premium Argentina Device MacBook Air M1 Operating System iOS Ventura   If happens to me while listening to podcasts on Spotify for Mac (not on iPhone), that when there's a silence s...
  • Vasil
  • Moderator
  • 319 Views
  • 1 replies
  • 0 likes
  • 319 Views
  • 1 replies
  • 0 likes

Superuser Contribution [Desktop][Search] Asterisk "*" Search in Playlist Crashes Application

There is a bug in Spotify for macOS (Intel) where searching just the "*" symbol in a playlist crashes the page and you have to refresh in the application. Not an urgent bug, but still something that could be fixed in the search engine. An interesting...

  • Newbie
  • There is a bug in Spotify for macOS (Intel) where searching just the "*" symbol in a playlist crashes the page and you have to refresh in the application.   Not an urgent bug, but still someth...
  • Novy
  • Moderator
  • 269 Views
  • 1 replies
  • 0 likes
  • Desktop
    Search
  • 269 Views
  • 1 replies
  • 0 likes

Superuser Contribution No lyrics for lose yourself

Plan: PremiumCountry: USA Device:Mac Book Pro, around 2020 My Question or Issue: Despite supposedly having lyrics according to spotify (see screenshot), there is no way to actually display them while playing the song, as the lyric button is gone. The...

  • Newbie
  •   Plan: Premium Country: USA   Device: Mac Book Pro, around 2020   My Question or Issue:   Despite supposedly having lyrics according to spotify (see screenshot...
  • Lyubka
  • Moderator
  • 769 Views
  • 1 replies
  • 0 likes
  • 769 Views
  • 1 replies
  • 0 likes

Superuser Contribution autoplays even when autoplay is turned off

Plan: PremiumUSA DevicemacOperating Systemmonterey 12.0.1 i have the autoplay option toggled to off and never had a problem but i updated to spotify 1.1.72.439.gc253025e today and now it's autoplaying after the album ends. i've tried quitting spotify...

  • Regular
  • Plan: Premium USA   Device mac Operating System monterey 12.0.1   i have the autoplay option toggled to off and never had a problem but i updated to spotify 1.1.72.43...
  • robertd1987
  • Visitor
  • 1551 Views
  • 13 replies
  • 1 likes
  • 1551 Views
  • 13 replies
  • 1 likes

Superuser Contribution My crossfade settings aren't working.

I understand that it doesn't work with Spotify Connect but I'm trying to play from my desktop. Directly to this device and still it doesn't work.

  • Visitor
  • I understand that it doesn't work with Spotify Connect but I'm trying to play from my desktop. Directly to this device and still it doesn't work.
  • Lyubka
  • Moderator
  • 221 Views
  • 1 replies
  • 0 likes
  • 221 Views
  • 1 replies
  • 0 likes