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New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1446 Views
  • 1 replies
  • 0 likes
  • 1446 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1620 Views
  • 1 replies
  • 3 likes
  • 1620 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 35700 Views
  • 19 replies
  • 1 likes
  • music stops
  • 35700 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 162854 Views
  • 0 replies
  • 34 likes
  • Mac
  • 162854 Views
  • 0 replies
  • 34 likes

Superuser Contribution [MacOS] No internet connection detected. (Error code: access point:31)

I am trying to log ing, but I get the following error message (I am using Mac):> No internet connection detected. (Error code: access point:31)I tried to re-install the app, but it didn't work.

  • Casual Listener
  • I am trying to log ing, but I get the following error message (I am using Mac): > No internet connection detected. (Error code: access point:31) I tried to re-install the app, but it didn't ...
  • William241
  • Roadie
  • 2222 Views
  • 3 replies
  • 0 likes
  • 2222 Views
  • 3 replies
  • 0 likes

[Desktop][Playlists] How to Create a Playlist of Albums

I've been wanting to do this for several years now and just figured out a way, thanks to folders! FYI - you have to do this on your desktop or laptop you cannot do it on the app.1. Right click on any playlist you have. On a Mac hold the "control" key...

  • Casual Listener
  • I've been wanting to do this for several years now and just figured out a way, thanks to folders! FYI - you have to do this on your desktop or laptop you cannot do it on the app. 1. Right click on a...
  • William241
  • Roadie
  • 2235 Views
  • 2 replies
  • 4 likes
  • Desktop
    Playlists
  • 2235 Views
  • 2 replies
  • 4 likes

Superuser Contribution Disable web player

PlanPremium Operating SystemmacOS 10.15.4 My Question or IssueThe new web player now works in Safari. When I click a Spotify link, it now opens in the web player instead of in the old open.spotify.com. The old open.spotify.com allowed me to open the ...

  • Casual Listener
  • Plan Premium   Operating System macOS 10.15.4   My Question or Issue The new web player now works in Safari. When I click a Spotify link, it now opens in the web player instead of in...
  • Vasil
  • Moderator
  • 8865 Views
  • 5 replies
  • 4 likes
  • 8865 Views
  • 5 replies
  • 4 likes

Superuser Contribution I see no video on the JRE podcasts on my Spotify program on Apple Macbook Pro M2

Title says it all. Not account related, works on web version. Plan: PremiumCountry: Sweden Device: Apple Macbook Pro M2 My Question or Issue: I see no video on the JRE podcasts on my Spotify program

  • Casual Listener
  • Title says it all. Not account related, works on web version.   Plan: Premium Country: Sweden   Device: Apple Macbook Pro M2   My Question or Issue: I see no vide...
  • Dian
  • Spotify Legend
  • 268 Views
  • 3 replies
  • 0 likes
  • 268 Views
  • 3 replies
  • 0 likes

Superuser Contribution Spotify Connect Issue

Plan PremiumDeviceGalaxy A32 and LaptopOperating SystemWindows 11 My Question or IssueI've been having issues with Spotify connect recently. If play music from the app on my phone, it doesn't show up on the desktop app that I'm playing something, and...

  • Casual Listener
  • Plan  Premium Device Galaxy A32 and Laptop Operating System Windows 11    My Question or Issue I've been having issues with Spotify connect recently. If play music from the app...
  • char52
  • Casual Listener
  • 294 Views
  • 3 replies
  • 2 likes
  • 294 Views
  • 3 replies
  • 2 likes

Superuser Contribution This content is not available

My Question or IssueHello! I'm trying to play music from old playlists I have from several years back. All the songs on the playlists are grayed out. Whenever I try to play them I get a blue message saying "This content is not available." Please help...

  • Newbie
  • My Question or Issue Hello! I'm trying to play music from old playlists I have from several years back. All the songs on the playlists are grayed out. Whenever I try to play them I get a blue messag...
  • Jimmywick1
  • Regular
  • 337 Views
  • 2 replies
  • 0 likes
  • 337 Views
  • 2 replies
  • 0 likes

Superuser Contribution Lyrics not working

Lyrics don't seem to be working on Spotify web? I think it started a few weeks ago, it works fine on the desktop and mobile app - can't seem to find how to troubleshoot the issue. Also tried it on 2 different browsers (chrome & firefox) - strange.

  • Visitor
  • Lyrics don't seem to be working on Spotify web? I think it started a few weeks ago, it works fine on the desktop and mobile app - can't seem to find how to troubleshoot the issue. Also tried it on 2 ...
  • Jimmywick1
  • Regular
  • 417 Views
  • 5 replies
  • 2 likes
  • 417 Views
  • 5 replies
  • 2 likes

Superuser Contribution Why isn't Spotify working on my Mac?

I had downloaded the app from internet to my Mac and a few months ago there was a big bug and since then no matter how many times I delete and download it it is always written that an error occurred and to refresh but it never change.

  • Visitor
  • I had downloaded the app from internet to my Mac and a few months ago there was a big bug and since then no matter how many times I delete and download it it is always written that an error occurred ...
  • Jimmywick1
  • Regular
  • 196 Views
  • 2 replies
  • 0 likes
  • 196 Views
  • 2 replies
  • 0 likes

Superuser Contribution App Freezes Upon Opening It

PlanPremiumCountryUSDeviceMacBook ProOperating SystemmacOS Montery 12.3.1 (21E258) As of late, I've been having this recurring issue occur where whenever I would try to open Spotify, it would open a blank dark gray screen and stay there and then when...

  • Casual Listener
  • Plan Premium Country US Device MacBook Pro Operating System macOS Montery 12.3.1 (21E258)   As of late, I've been having this recurring issue occur where whenever I would try to op...
  • Jimmywick1
  • Regular
  • 667 Views
  • 2 replies
  • 1 likes
  • 667 Views
  • 2 replies
  • 1 likes

Superuser Contribution Mac desktop equalizer not working

Plan: PremiumCountry: JapanVersion: 1.1.92.647 DeviceMacBook Pro M1 ProOperating SystemmacOS Monterey 12.5.1 My Question or IssueThank you for adding an equalizer to the desktop app.I've tried it out but it doesn't appear to change the sound at all, ...

  • Regular
  • Plan: Premium Country: Japan Version: 1.1.92.647   Device MacBook Pro M1 Pro Operating System macOS Monterey 12.5.1     My Question or Issue Thank you for adding a...
  • Vasil
  • Moderator
  • 1424 Views
  • 12 replies
  • 0 likes
  • 1424 Views
  • 12 replies
  • 0 likes

Desktop app controls mobile

Plan - PremiumCountry - IndiaDevice - MacBook Pro and Redmi note 8 proMy Question or IssueI'm not sure if it's a bug or a feature, but this issue is coming up whenever I am using the Spotify app on my MacBook, if my Mobile's app is also running then ...

  • Visitor
  • Plan - Premium Country - India Device - MacBook Pro and Redmi note 8 pro My Question or Issue I'm not sure if it's a bug or a feature, but this issue is coming up whenever I am using the S...
  • Player-Resulted
  • Regular
  • 118 Views
  • 1 replies
  • 0 likes
  • 118 Views
  • 1 replies
  • 0 likes

Solved!! "Something went wrong " Error on Mac version

PlanPremium Student versionCountry: Germany, currently in Iran DeviceMacBook Pro 2019Operating System(iOS 12.3.1) Hi,I've been facing this Error while using Spotify on the Mac platform, but on iPhone, everything is working correctly.I reinstalled com...

  • Casual Listener
  •   Plan Premium Student version Country: Germany, currently in Iran    Device MacBook Pro 2019 Operating System (iOS 12.3.1)   Hi, I've been facing this Error while usin...
  • Bittencourt
  • Spotify Star
  • 620 Views
  • 7 replies
  • 0 likes
  • 620 Views
  • 7 replies
  • 0 likes

Superuser Contribution Error code: auth:16

PlanFree/PremiumCountry Device(Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIve recently just purchased a MacBook. When I tried to sign into the Spotify application, I'm met with the auth:16 error ...

  • Newbie
  • Plan Free/Premium Country   Device (Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue Ive recently just purchased a MacBo...
  • Jimmywick1
  • Regular
  • 911 Views
  • 2 replies
  • 0 likes
  • 911 Views
  • 2 replies
  • 0 likes

Pausing spotify mutes audio on entire computer when using bluetooth earphones

PlanPremiumCountry UK DeviceMacbook Pro 2017 (13")Operating SystemMacOS 10.13.5 (17F77)Spotify Version1.0.86.337.ga8d5cef9 When I pause a song on Spotify whilst using bluetooth earphones, audio is muted for every other application on the computer. Fo...

  • Regular
  • Plan Premium Country  UK   Device Macbook Pro 2017 (13") Operating System MacOS 10.13.5 (17F77) Spotify Version 1.0.86.337.ga8d5cef9   When I pause a song on Spot...
  • cakism
  • Casual Listener
  • 3929 Views
  • 11 replies
  • 11 likes
  • 3929 Views
  • 11 replies
  • 11 likes

Superuser Contribution Spotify is log into two devices HELP

PlanFamily premium Country DeviceiPhone 13, MacBook Operating System(iOS 16, iOS 12 My Question or IssueI left the front desk computer of the place I work log on and open on Spotify and started playing music on my phone when I was leaving work. Does ...

  • Visitor
  • Plan Family premium  Country   Device iPhone 13, MacBook  Operating System (iOS 16, iOS 12   My Question or Issue I left the front desk computer of the place I work log ...
  • Dian
  • Spotify Legend
  • 238 Views
  • 1 replies
  • 0 likes
  • 238 Views
  • 1 replies
  • 0 likes

Superuser Contribution Widgets for MacOS Big Sur

Just wanted to suggest that there should be a Spotify widget for MacOS Big Sur , as it would be helpful

  • Newbie
  • Just wanted to suggest that there should be a Spotify widget for MacOS Big Sur , as it would be helpful  
  • AlejaR
  • Moderator
  • 2629 Views
  • 3 replies
  • 24 likes
  • 2629 Views
  • 3 replies
  • 24 likes

Solved!!Superuser Contribution Can't Like any songs

PlanPremium DuoPortugal DeviceMacBook Pro (13-inch, M1, 2020)Operating SystemmacOS Monterey My Question or Issue I've been unable lately to like any songs on spotify. I can still do any other interactions, but when I click on the heart to like a song...

  • Casual Listener
  •   Plan Premium Duo Portugal   Device MacBook Pro (13-inch, M1, 2020) Operating System macOS Monterey   My Question or Issue   I've been unable lately to like any songs...
  • Guima1
  • Casual Listener
  • 414 Views
  • 3 replies
  • 0 likes
  • heart
    like
    m1
    Mac
  • 414 Views
  • 3 replies
  • 0 likes

'Spotify cannot open files in the "MP3 audio" format.' ERM SINCE WHEN?!

So i've just updated my spotify and i tried to play one of my local tracks on spotify and i got that error message... I then tried on EVERY local track and i got the same message. Songs that are already synced WORK... but if i try and play new song t...

Screen Shot 2015-02-17 at 14.26.21.png
  • Regular
  • So i've just updated my spotify and i tried to play one of my local tracks on spotify and i got that error message...   I then tried on EVERY local track and i got the same message.  ...
  • once408
  • Visitor
  • 14513 Views
  • 22 replies
  • 7 likes
  • Mac
  • 14513 Views
  • 22 replies
  • 7 likes

Superuser Contribution [macbook pro] music distorted when in team fight tactics game

PlanFamily PremiumCountryUSADeviceMacBook Pro (13-inch, 2019)Operating System(macOS Montery) My Question or IssueThis seems a little silly to ask help for - my Spotify has typically been working great, and I'm not sure if this particular issue Spotif...

  • Newbie
  • Plan Family Premium Country USA Device MacBook Pro (13-inch, 2019) Operating System (macOS Montery)   My Question or Issue This seems a little silly to ask help for - my Spotify has ty...
  • Dian
  • Spotify Legend
  • 467 Views
  • 1 replies
  • 1 likes
  • 467 Views
  • 1 replies
  • 1 likes

Superuser Contribution How to see all the profiles I follow

With all the Spotify changes making a mess out of things, I now have a bunch of "profiles" I follow that I want to unfollow. Where can I view all the "profiles" I follow (not artists - I only want to see "profiles"). I need to see a list of ALL the P...

  • Music Fan
  • With all the Spotify changes making a mess out of things, I now have a bunch of "profiles" I follow that I want to unfollow. Where can I view all the "profiles" I follow (not artists - I only want to...
  • Jimmywick1
  • Regular
  • 6276 Views
  • 11 replies
  • 3 likes
  • 6276 Views
  • 11 replies
  • 3 likes