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Desktop (Mac)

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Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

oligo_it

Visitor

29797 Views

56 replies

9 likes

  • 29797 Views
  • 56 replies
  • 9 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

archaosenzo

Visitor

17511 Views

3 replies

0 likes

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  • 3 replies
  • 0 likes

Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

153878 Views

12 replies

25 likes

  • 153878 Views
  • 12 replies
  • 25 likes

Solved!! Upstream request timeout?

The web player link brings me to a white page that says upstream request timeout. The website said it was fixed in October but it is a new issue for me.

Newbie

Ivelina

Moderator

137877 Views

47 replies

20 likes

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  • 47 replies
  • 20 likes

Solved!!Superuser Contribution Question about canceling subscription due to Joe Rogan podcast

Heya - has anyone canceled their Spotify account in the past few days? I'm wondering if there's an exit survey where you have the option to explain WHY you're canceling.

Casual Listener

Heya - has anyone canceled their Spotify account in the past few days?  I'm wondering if there's an exit survey where you have the option to explain WHY you're canceling.

onlyshallow

Casual Listener

2652 Views

6 replies

15 likes

  • 2652 Views
  • 6 replies
  • 15 likes

Superuser Contribution Podcasts don't play on Mac

Mac Monterey. Was playing a podcast on iPhone and then switched it over to play on Mac. It does not work. Uninstall/reinstalled the app but no go. I am now AirPlay-ing from iPhone to Mac but that's not ideal. Help please. Also, noticed "test message"...

Casual Listener

Mac Monterey. Was playing a podcast on iPhone and then switched it over to play on Mac. It does not work. Uninstall/reinstalled the app but no go. I am now AirPlay-ing from iPhone to Mac but that's n...

Joan

Moderator

3128 Views

18 replies

0 likes

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  • 18 replies
  • 0 likes

Superuser Contribution Spotify does not play music over WiFi to Bose Portable Home Speaker

Hi,I have a MacBook Pro (13-inch, 2019) MacOS Monterey and today my Spotify stopped connecting and playing music on my Bose Portable Home Speaker and SoundTouch 300. In the desktop app it just shows "Connecting"(screenshot attached) both for Portable...

Casual Listener

Hi, I have a MacBook Pro (13-inch, 2019) MacOS Monterey and today my Spotify stopped connecting and playing music on my Bose Portable Home Speaker and SoundTouch 300.  In the desktop ...

Dian

Spotify Legend

3914 Views

8 replies

0 likes

Bose
wifi
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Solved!!Superuser Contribution Playlist Radio: "More Songs load as you listen" not working

PremiumUnited States macOS 12.0.1 Spotify for macOS (Intel)1.1.74.631.g0b24d9ad Steps to reproduce: Right-click a playlist"Go to playlist radio" (Shows 5 songs and "More songs load as you listen")Play a few songs or hit "next" a few timesExpected beh...

Regular

Premium United States   macOS 12.0.1   Spotify for macOS (Intel) 1.1.74.631.g0b24d9ad   Steps to reproduce:  Right-click a playlist "Go to playlist radio"  (Shows ...

AlejaR

Moderator

6198 Views

27 replies

1 likes

  • 6198 Views
  • 27 replies
  • 1 likes

Solved!!Superuser Contribution Is this button supposed to do anything?

On my 'Friends' tab, there is a back button at the top that doesn't seem to do anything for me. Is it supposed to work?   PlanFreeCountryUSA DeviceMacbook Air M1 2020Operating SystemMac OS Monterey 12.1

Casual Listener

On my 'Friends' tab, there is a back button at the top that doesn't seem to do anything for me. Is it supposed to work?         Plan Free Country USA   Device Macbook Air...

Jeremy

Spotify Legend

585 Views

3 replies

0 likes

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  • 0 likes

Superuser Contribution All songs in all playlists are unplayable

PlanPremiumCountryUnited States DeviceMacBook Air 13inOperating SystemmacOS 12.0.1 My Question or IssueMy Spotify was glitching earlier so I uninstalled the app and reinstalled it. Now all my playlists are unplayable. Only around 5 songs in my playli...

Casual Listener

Plan Premium Country United States   Device MacBook Air 13in Operating System macOS 12.0.1   My Question or Issue My Spotify was glitching earlier so I uninstalled the app and re...

ramistereo

Casual Listener

2355 Views

6 replies

1 likes

  • 2355 Views
  • 6 replies
  • 1 likes

Full Installer - Apple Mac ARM - Out of date

I notice that the latest version of Spotify is 1.1.74.631.g0b24d9ad however, when downloading the full ARM Mac installer from https://download.scdn.co/SpotifyARM64.dmg - I get the previous version - 1.1.73.517.gbef50fdb. Once launched, I can then upd...

Newbie

I notice that the latest version of Spotify is 1.1.74.631.g0b24d9ad however, when downloading the full ARM Mac installer from https://download.scdn.co/SpotifyARM64.dmg - I get the prev...

1176 Views

0 replies

0 likes

apple
arm
Deployment
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  • 0 replies
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Solved!!Superuser Contribution Sticky header on playlist issue

PlanPremiumCountryNetherlandsDeviceMacbook Pro M1 - 2020Operating SystemMac OS Monterey - 12.0.1 My Question or IssueThere is some opacity issue on the sticky header in a playlist while scrolling. I'm using the version:Spotify for macOS (Apple Silico...

Visitor

Plan Premium Country Netherlands Device Macbook Pro M1 - 2020 Operating System Mac OS Monterey - 12.0.1   My Question or Issue There is some opacity issue on the sticky header in...

MafeG

Spotify Legend

1892 Views

9 replies

1 likes

  • 1892 Views
  • 9 replies
  • 1 likes

Solved!!Superuser Contribution Podcasts not playing on Phone or Desktop!

Cannot play Podcasts on any of my device apps. Only on Web version in Windows. I have premium - just updated app on Macbook Air and Iphone X and DOES NOT WORK AT ALL on either of these. When pressing play button nothing happens! Issues happened befor...

Casual Listener

Cannot play Podcasts on any of my device apps.  Only on Web version in Windows.     I have premium - just updated app on Macbook Air and Iphone X and DOES NOT WORK AT ALL on eit...

abonnin91

Newbie

28281 Views

41 replies

5 likes

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  • 41 replies
  • 5 likes

Solved!!Superuser Contribution Podcasts Not Updated on Desktop since July '21

PlanPremiumCountryUSA DeviceMacbook Pro mid 2012Mac OS 10.15.7 Catalina My Question or IssueOn desktop app only, no podcasts show episodes beyond July 27th 2021. The only way for me to listen to new podcasts is via iOS on my phone, only way to listen...

Casual Listener

Plan Premium Country USA   Device Macbook Pro mid 2012 Mac OS 10.15.7 Catalina   My Question or Issue On desktop app only, no podcasts show episodes beyond July 27th 2021. The onl...

chrisdthompson

Casual Listener

1725 Views

3 replies

2 likes

podcast problem
Podcasts error
podcasts not working
  • 1725 Views
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  • 2 likes

[Unsolved] Desktop "Couldn't find that page" and Open at Login Error

PlanPremium CountryPortugal Device(Mac Mini M1 2020) Operating System(MacOS Monterrey 12.0.1) I've had this issue for over a week. I'm posting now because I found a solve that works for me. EDIT: The solve worked for a day, on two separate installati...

Newbie

  Plan Premium   Country Portugal   Device (Mac Mini M1 2020)   Operating System (MacOS Monterrey 12.0.1)   I've had this issue for over a week. I'm posting now ...

jhh87

Newbie

4808 Views

2 replies

4 likes

loading
open at login
Resolved
  • 4808 Views
  • 2 replies
  • 4 likes

Solved!!Superuser Contribution Ads playing in the middle of a song

Plan - FreeCountry - England Device - iMac(Late 2015) running macOS Catalina(10.15.7) My Question or Issue When using Spotify, occasionally an advert starts in the middle of a song, and when it finishes, skips to the next song.

Casual Listener

Plan - Free Country - England   Device - iMac(Late 2015) running macOS Catalina(10.15.7)   My Question or Issue   When using Spotify, occasionally an advert starts in the m...

Susan_GP

Moderator

6575 Views

7 replies

0 likes

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  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Spotify connect doesn't work in 1.1.73.507.g1c287113

Plan: DuoPremiumGermany DeviceMacbook Pro with MacOS Catalina 10.15.7 (19H2) When upgrading to 1.1.73.507.g1c287113 Spotify connect feature stop working. The connections appear as "Connecting" to the Speaker (In this case, a Libratone speaker) and ne...

Music Fan

Plan: Duo Premium Germany   Device Macbook Pro with MacOS Catalina 10.15.7 (19H2)   When upgrading to 1.1.73.507.g1c287113 Spotify connect feature stop working. The connect...

MattSuda

Spotify Star

1258 Views

7 replies

2 likes

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  • 7 replies
  • 2 likes

Solved!! Version 1.1.73 desktop update doesn't sync now playing status with Spotify servers

Just got desktop update version 1.1.73.507.g1c287113 on my Mac and it doesn't sync playback with Spotify servers. I can play back music in the desktop app and iOS app at the same time. When I check now playing API it doesn't show the now playing song...

Spotify Star

Just got desktop update version 1.1.73.507.g1c287113 on my Mac and it doesn't sync playback with Spotify servers. I can play back music in the desktop app and iOS app at the same time. When I check n...

linuslundahl

Casual Listener

1120 Views

4 replies

0 likes

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  • 4 replies
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Solved!!Superuser Contribution Spotify not responding

PlanPremiumCountrySlovakiaDeviceMacBook Air 13Operating SystemmacOS Monterey 12.0.1My Question or IssueHello, I have a problem with my spotify on MacBook Air 13 (macOS Monterey 12.0.1 version). When I try to open it, it is just black and it does not ...

Casual Listener

Plan Premium Country Slovakia Device MacBook Air 13 Operating System macOS Monterey 12.0.1 My Question or Issue Hello, I have a problem with my spotify on MacBook Air 13 (macOS Monterey 12.0...

Ed1ke

Casual Listener

5622 Views

7 replies

0 likes

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  • 7 replies
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Solved!!Superuser Contribution The "I don't like [artist]" feature for Spotify generated playlists stopped working a while ago

PlanPremiumCountryNew ZealandDevice15" MacBook Pro late 2018Operating SystemBig SurMy Question or IssueAs stated in subject. This feature has not worked for weeks now on playlists like Release Radar. The artists (CHVRCHES, Quantic, Prince - still gre...

Casual Listener

Plan Premium Country New Zealand Device 15" MacBook Pro late 2018 Operating System Big Sur My Question or Issue As stated in subject. This feature has not worked for weeks now on playlists l...

CarlosE

Spotify Legend

665 Views

3 replies

0 likes

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Superuser Contribution Group Session - Queueing Sound/Skip

Frequently (almost always), when I listen to a Group session with friend, whenever one of us adds a song to the Queue, or reorders the queue, there is a very quick pause/skip which is extremely frustrating. It really creates a poor experience. I've t...

Casual Listener

Frequently (almost always), when I listen to a Group session with friend, whenever one of us adds a song to the Queue, or reorders the queue, there is a very quick pause/skip which is extremely frust...

pAterInvictus

Regular

2919 Views

4 replies

2 likes

  • 2919 Views
  • 4 replies
  • 2 likes

Superuser Contribution Spotify not letting me skip ads on laptop

Spotify isn't letting me skip ads on my laptop, even thought I can skip them just fine when I'm listening to Spotify on my phone. This has been an issue for 2 weeks now.PlanFreeCountryAustralia DeviceMacbook Pro 2020Operating SystemmacOS Big Sur 11.5

Regular

Spotify isn't letting me skip ads on my laptop, even thought I can skip them just fine when I'm listening to Spotify on my phone. This has been an issue for 2 weeks now. Plan Free Country Austral...

bejunior

Casual Listener

11797 Views

21 replies

2 likes

  • 11797 Views
  • 21 replies
  • 2 likes

Solved!!Superuser Contribution Buttons overlapping on Spotify for macOS (intel)

PlanPremiumCountryGeorgiaDeviceMacBook Air (Retina, 13-inch, 2020)Operating SystemmacOS Big Sur, Version 11.6Spotify Version:Spotify for macOS (Intel)1.1.**bleep**.612.gb7409abc My Question or IssueThe exit/minimise/fullscreen buttons are overlapping...

Casual Listener

Plan Premium Country Georgia Device MacBook Air (Retina, 13-inch, 2020) Operating System macOS Big Sur, Version 11.6 Spotify Version: Spotify for macOS (Intel) 1.1.**bleep**.612.gb7409abc ...

Alex

Spotify Legend

977 Views

3 replies

0 likes

  • 977 Views
  • 3 replies
  • 0 likes