Spotify Won't Play on Airplay with Airport Express

[avalanche50]

Plan

Free/Premium

Country

Device

(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

My Question or Issue

[avalanche50]

to clarify, this is a problem that was posted here in 2019, but it's a new one for me and happened all of a sudden -- i run a macbook pro, ventura 13.6.1, up to date Spotify - works from my phone and iPad and all other audio from my laptop transmits - it's a very specific problem -- the Spotify audio is clearly playing, and plays fine when i switch from airport express to macbook speakers -- any help? 

[AlejaR]

Hey @avalanche50,

Thanks for posting in the Community and welcome.

In this case, we'd suggest you start by clean reinstalling the app on your Mac. By doing that the app can be up-to-date and you can make sure the cache is not leading to this inconvenience. You can follow the steps in this article to do it.

If after that this behavior persists, would you mind checking if you can replicate this behavior from the web player? Give it a try and let us know how it goes.

Lastly, did you notice if this started to happen after a specific event such as an OS update? If yes, please send us the details. Also, it'd be awesome if you could send us the exact Spotify version you're running on your Mac.

Keep us in the loop!

[avalanche50]

The reinstall worked -- must have been a cache issue - thanks much for the help 

[OscarDC]

Hey @avalanche50,

Thank you for keeping in contact. 

We're glad to know that everything is working fine now. We appreciate the time you took following the process and sharing what works for you. 

In case you need anything else, remember that we're just a post away.
 

Cheers!