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Offline downloads extremely slow, also songs buffer whilst playing, all of this is really unbearable

Offline downloads extremely slow, also songs buffer whilst playing, all of this is really unbearable

Plan

Premium

Country

South Africa 

 

Device

Macbook Pro late 2019

 

Operating System

macOS 

 

My Question or Issue

Offline music downloads are extremely slow, also songs buffer whilst playing (streaming), all of this is really unbearable... I can't just listen to music, like before.

This issue definitely has nothing to do with my WiFi connection, as I stream seamlessly from other platforms like Netflix, Apple TV, YouTube, YouTube Music, Tidal, Soundcloud, etc.

 

Screenshot 2023-10-14 at 14.12.14.png
Reply
1 Reply

Hi there @31j6eyzfq5v2k4w,

 

Thanks for reaching out. Try performing a clean reinstall and trying the downloads again, perhaps some corrupted cache is causing the issue. If it persists after that, test if the behaviour is the same across different networks. You can use a hotspot from your phone if necessary.

 

Keep us posted.

JoanModerator
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