Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3611 Views
  • 1 replies
  • 0 likes
  • 3611 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 5854 Views
  • 1 replies
  • 0 likes
  • 5854 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 4011 Views
  • 1 replies
  • 3 likes
  • 4011 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 40369 Views
  • 19 replies
  • 1 likes
  • music stops
  • 40369 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 165970 Views
  • 0 replies
  • 35 likes
  • Mac
  • 165970 Views
  • 0 replies
  • 35 likes

Superuser Contribution [Profile] Increase public playlists limit; View more than 200 playlists

I have a premium account and I currently have 213 public playlists. But 13 of them don't appear on my profile. I just realized that Spotify has a limit of 200 public playlists, which makes absolutely no sense to me. I've been a premium user for years...

  • Visitor
  • I have a premium account and I currently have 213 public playlists. But 13 of them don't appear on my profile. I just realized that Spotify has a limit of 200 public playlists, which makes a...
  • midinoiz
  • Casual Listener
  • 1846 Views
  • 3 replies
  • 18 likes
  • 1846 Views
  • 3 replies
  • 18 likes

I had the new UI for a day, now it's gone back to the old UI

Spotify on my Mac I got the new UI yesterday 26th April, today I opened the app and it's gone back to the old UI, weird. I quite liked the new UI. --- PremiumUKMacBook Pro (2023)macOS Ventura 13.3.1

  • Music Fan
  • Spotify on my Mac I got the new UI yesterday 26th April, today I opened the app and it's gone back to the old UI, weird. I quite liked the new UI.   ---   Premium UK MacBook Pro (2023...
  • iim2godly
  • Casual Listener
  • 442 Views
  • 3 replies
  • 2 likes
  • 442 Views
  • 3 replies
  • 2 likes

Podcasts on desktop suck, half-baked, and unusable

I'm REALLY trying to use Spotify for podcasts but it is a horrible experience. Truly terrible, esp on Desktop. There is no feed to see recently unplayed episodes. This is available via the "New Episodes" playlist on mobile phones but is missing on De...

  • Regular
  • I'm REALLY trying to use Spotify for podcasts but it is a horrible experience. Truly terrible, esp on Desktop.    There is no feed to see recently unplayed episodes. This is available vi...
  • 588 Views
  • 0 replies
  • 5 likes
  • 588 Views
  • 0 replies
  • 5 likes

Superuser Contribution Issue Report: Keyboard Shortcut Confusion Causes Unexpected Log Out on Mac Client

PlanPremium DeviceMacbook Pro M1 MAX 2021 Operating SystemMacOS 13.4 (22F66) Hello, I've been experiencing a peculiar issue with keyboard shortcuts on the Spotify Mac client that seems to be a bug. Here's the specific situation: When I use the Comman...

  • Newbie
  • Plan Premium   Device Macbook Pro M1 MAX 2021   Operating System MacOS 13.4 (22F66)   Hello, I've been experiencing a peculiar issue with keyboard shortcuts on the Spotify Mac...
  • Yordan
  • Moderator
  • 441 Views
  • 1 replies
  • 3 likes
  • 441 Views
  • 1 replies
  • 3 likes

Superuser Contribution Queue marks more than one track when moving around tracks in queue

PlanPremiumCountrySwedenDeviceMacbook Air M1, 2020Operating SystemmacOS Ventura 13.1 Hi, Whenever trying to shift a location of a track in the queue on my the desktop app (Mac), it selects another track as well, thus removing said other track from th...

  • Music Fan
  •   Plan Premium Country Sweden Device Macbook Air M1, 2020 Operating System macOS Ventura 13.1   Hi,   Whenever trying to shift a location of a track in the queue on my the ...
  • Lyubka
  • Moderator
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution Keeps changing device during playback

Spotify keeps changing the playback device. It will switch to my Google speakers (using Google Cast) over my computer. I'll forget those speakers and it doesn't make a difference. This happens from computer and phone. I've tried reinstalling Spotify ...

  • Newbie
  • Spotify keeps changing the playback device.  It will switch to my Google speakers (using Google Cast) over my computer.  I'll forget those speakers and it doesn't make a difference.  T...
  • Lyubka
  • Moderator
  • 273 Views
  • 1 replies
  • 0 likes
  • 273 Views
  • 1 replies
  • 0 likes

Superuser Contribution Critical issue: An album in the Library keeps playing in a loop

When playing an album in the Library, it keeps playing in a loop.Steps to reproduce:1. Turn off repeating playback.2. Play any album in the Library.Results:It keeps playing indefinitely. The next album never plays.

  • Roadie
  • When playing an album in the Library, it keeps playing in a loop. Steps to reproduce: 1. Turn off repeating playback. 2. Play any album in the Library. Results: It keeps playing indefinitely...
  • RVeldhuizen83
  • Regular
  • 1044 Views
  • 5 replies
  • 0 likes
  • 1044 Views
  • 5 replies
  • 0 likes

Superuser Contribution Lyrics on fullscreen (Mac) don't show up properly

PlanPremiumCountryTurkey DeviceMacBook Air M2Operating SystemmacOS Ventura 13.3.1Spotify VersionSpotify for macOS (Apple Silicon)1.2.12.902.g1924b088 My Question or IssueFullscreen lyrics: A remarkable part of the screen is left blank. When the Contr...

  • Casual Listener
  • Plan Premium Country Turkey   Device MacBook Air M2 Operating System macOS Ventura 13.3.1 Spotify Version Spotify for macOS (Apple Silicon) 1.2.12.902.g1924b088   My Question o...
  • Susan_GP
  • Moderator
  • 1102 Views
  • 3 replies
  • 0 likes
  • 1102 Views
  • 3 replies
  • 0 likes

Delete/Backspace button unsaves song

In the Songs tab it is not the most obvious when the cursor is active in the search bar and often I press Delete/Backspace when I have a song selected in my list, which by default unsaves the song. I have noticed I have lost a significant number of s...

  • Newbie
  • In the Songs tab it is not the most obvious when the cursor is active in the search bar and often I press Delete/Backspace when I have a song selected in my list, which by default unsaves the song. I...
  • dixon1dw
  • Regular
  • 1001 Views
  • 1 replies
  • 10 likes
  • Delete Song
    Desktop Mac
    saved music regularly gets erased
    saved songs
  • 1001 Views
  • 1 replies
  • 10 likes

Downloading a song causes dozens of bogus folders to be created

PremiumDeviceMacbook Pro late 2022)Clicking the download arrow causes many folders with names like "02b" 04c" to be created in the designated folder. Plus a "Index" file. No music is downloaded. Tried reinstalling.

  • Regular
  • Premium Device Macbook Pro late 2022) Clicking the download arrow causes many folders with names like "02b" 04c" to be created in the designated folder. Plus a "Index" file. No music is downloaded...
  • kclark2001
  • Regular
  • 575 Views
  • 5 replies
  • 1 likes
  • 575 Views
  • 5 replies
  • 1 likes

Superuser Contribution Can't remove Spotify from background items

Hi all, I'm on macOS Ventura 13.4 (M2 Pro). I can't get rid of this background item. Uninstalling Spotify didn't help either. Is there any solution to this? Thanks in advance. Hakan PS: Screenshot attached below

  • Casual Listener
  • Hi all,   I'm on macOS Ventura 13.4 (M2 Pro). I can't get rid of this background item. Uninstalling Spotify didn't help either. Is there any solution to this? Thanks in advance.   Hakan...
  • Hakaya7
  • Casual Listener
  • 1192 Views
  • 4 replies
  • 0 likes
  • Apple Silicon
    macOS
  • 1192 Views
  • 4 replies
  • 0 likes

Superuser Contribution Playback gets stuck every 2 or 3 songs

PlanPremiumCountryVietnamDeviceMacBook Air 2017Operating SystemmacOS MontereyMy Question or IssueI can't remember when this started, maybe a few weeks ago, but whenever I play music from my Mac it will stop just before the end of a song (1-3 seconds ...

  • Newbie
  • Plan Premium Country Vietnam Device MacBook Air 2017 Operating System macOS Monterey My Question or Issue I can't remember when this started, maybe a few weeks ago, but whenever I play music...
  • Susan_GP
  • Moderator
  • 412 Views
  • 1 replies
  • 0 likes
  • 412 Views
  • 1 replies
  • 0 likes

Superuser Contribution music automatically speed up

PlanPremiumCountry DeviceMacbookPro M2proOperating SystemVentura13 My Question or Issueafter I watch a video (YouTube etc.) in speed 1.25x or more and then go back to Spotify to continue my music, my Spotify music is usually speed up as well, this co...

  • Visitor
  • Plan Premium Country   Device MacbookPro M2pro Operating System Ventura13   My Question or Issue after I watch a video (YouTube etc.) in speed 1.25x or more and then go back to Sp...
  • Lyubka
  • Moderator
  • 264 Views
  • 1 replies
  • 1 likes
  • 264 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution Smallest window size is too large when using low resolution

Premium Macbook Pro M1 13 inch I need to make my screen bigger because I have a hard time seeing small things. When I do, however, Spotify cannot be resized enough to not hang out at the bottom of the screen, behind my task bar. Essentially, the mini...

ctrlb_0-1623785134603.jpeg ctrlb_1-1623785539274.jpeg
  • Regular
  • Premium   Macbook Pro M1 13 inch   I need to make my screen bigger because I have a hard time seeing small things.      When I do, however, Spotify cannot be resiz...
  • modiX91
  • Regular
  • 2524 Views
  • 7 replies
  • 1 likes
  • 2524 Views
  • 7 replies
  • 1 likes

Superuser Contribution I can't play explicit contents although I'm an adult

PlanPremiumCountryKorea DeviceiMac, iPhone My Question or Issue I can't play explicit content.Songs are just greyed out. If I click anyway, it would say "This content is not available" at the bottom, which goes away quickly. In the setting menu, Expl...

  • Casual Listener
  • Plan Premium Country Korea   Device iMac, iPhone   My Question or Issue   I can't play explicit content. Songs are just greyed out. If I click anyway, it would say "This con...
  • Joan
  • Moderator
  • 815 Views
  • 3 replies
  • 0 likes
  • 815 Views
  • 3 replies
  • 0 likes

Superuser Contribution Playback stops every time an ad tries to play

Plan: Free, AustraliaDevice: iMac 24-inch, M1, 2021Operating System: mac OS Ventura 13.3.1 (a) My Question or Issue:Every time an ad goes to play, playback stops. It cannot be resumed from the play button at the bottom of the desktop app. Instead I h...

  • Newbie
  • Plan: Free, Australia Device: iMac 24-inch, M1, 2021 Operating System: mac OS Ventura 13.3.1 (a)   My Question or Issue: Every time an ad goes to play, playback stops. It can...
  • Alex
  • Spotify Legend
  • 252 Views
  • 1 replies
  • 0 likes
  • 252 Views
  • 1 replies
  • 0 likes

Superuser Contribution Return/Enter forcefully completes editing the title of a playlist in Japanese input mode

Plan: PremiumCountry: Japan DeviceMacBookOperating SystemmacOS Monterey 12.6 My Question or IssueIn Japanese input, you need to transform the letters to other characters.For example, from "とうきょう(toukyou)" to "東京".You can pick one from the candidates ...

  • Newbie
  • Plan: Premium Country: Japan   Device MacBook Operating System macOS Monterey 12.6   My Question or Issue In Japanese input, you need to transform the letters to other charact...
  • AlejaR
  • Moderator
  • 231 Views
  • 1 replies
  • 0 likes
  • 231 Views
  • 1 replies
  • 0 likes

Superuser Contribution Mac CPU 100% After Latest Update

MacBook Pro 16" 2019 - Dual external monitorsmacOS 12.0.1Spotify Premium for macOS (Intel)1.1.72.439.gc253025e Updated to the latest version yesterday and CPU now running @ 100% Have already tried a clean install using these instructions.Hardware acc...

Screen Shot 2021-11-18 at 11.51.50 AM.png
  • Casual Listener
  • MacBook Pro 16" 2019 - Dual external monitors macOS 12.0.1 Spotify Premium for macOS (Intel) 1.1.72.439.gc253025e   Updated to the latest version yesterday and CPU now running @ 100%  ...
  • rb3photography
  • Newbie
  • 5532 Views
  • 30 replies
  • 16 likes
  • bug
    CPU
    macOS
  • 5532 Views
  • 30 replies
  • 16 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  •   Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution.   Hi!  ...
  • bfteach
  • Regular
  • 40369 Views
  • 19 replies
  • 1 likes
  • music stops
  • 40369 Views
  • 19 replies
  • 1 likes

Solved!!Superuser Contribution [MacOS] Spotify not available in the App Store (why?)

Hi!I was informed a few days ago that Spotify officially released the MacOS M1 version of the app, and was looking for it at the App Store, but is still missing. Then I found out that the only way to get it, was downloading directly from the Spotify ...

  • Casual Listener
  • Hi! I was informed a few days ago that Spotify officially released the MacOS M1 version of the app, and was looking for it at the App Store, but is still missing. Then I found out that the only way ...
  • bigunzzz
  • Roadie
  • 11002 Views
  • 6 replies
  • 0 likes
  • 11002 Views
  • 6 replies
  • 0 likes