Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Keep Screen on Apple devices

Keep Screen on Apple devices

Settings option to keep screen on when playing on apple devices; specifically macbook pro on battery power.  Teach Apple that our streaming is as important as youtube's.  Now screen goes dark after few minutes.  Workaround is to play youtube videos on mute in hidden window.

Reply
1 Reply

Hey @henryec3,

 

Thanks for posting in the Community and welcome.

 

We hope you don't mind us moving your post out of the ideas section to one of our Help boards as it fits better here.

 

That being said, we've located some posts (this one and this one) from the Apple Community that contain some tips to prevent your Mac going to sleep while playing music. We'd suggest going to System Preferences>Battery and they locate both Power Adapter and Battery tabs. Enable on both of them the following:

  • Prevent your Mac from automatically sleeping when the display is off
  • Put hard disks to sleep when possible
  • Wake for network access
  • Enable Power Nap while plugged into a power adapter

That should do the trick. You can also raise your suggestions to Apple by going to their Community.

 

We value every piece of feedback you let us know, but keep in mind it's better to post this type of question here on our help boards. Our Ideas board is to help us receive new products and feature suggestions that will allow us to improve our app and service for everyone.

 

Hope this clears things up. If you have any questions or need anything else, the Community is here for you.

AlejaRModerator
Help others find this answer and click "Accept as Solution".
If you appreciate an answer, maybe give it a Like.

Suggested posts