Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

Problem with the Playlist Song Search Function

Problem with the Playlist Song Search Function

Plan

Premium

Country

Canada

 

Device

Macbook pro 13 inch m2

Operating System

MacOS

 

My Question or Issue

 

Issue with the playlist song search function. There is a bug I believe. Whenever I try to search a song within the playlist, It finds it, but then when I click play on the song, and then look at my queue, the playlist queue is completely gone. It is just that song playing and then once it finishes, it auto plays songs not in the playlist. Shuffle is on, autoplay is on so when I search for a song in the playlist, it should play another song within that same playlist, not a song outside of the playlist. This is only happening on mac. On the phone it works fine. As you can see in the image I attached, the queue should have much more than just 1 song. This playlist has over 800+ songs so it should have a next song ready from that playlist. I also attached a picture of what I mean by the playlist song search function. Also, I contacted the spotify support team through live chat and here is what we did to try to fix the problem, but to no avail. I did a full reinstall of the spotify app, cleared all the caches, and basically reset the app on my Mac. This did not work. See attached video for a more detailed description of what is happening. 

 

Update: The same bug occurs on a windows machine. 

Reply
0 Replies

Suggested posts

Type a product name

Did you find this article helpful?