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Today I started up Spotify for the first time in a few weeks. At first it was missing parts and now it is a black window with no content. Selecting preferences does not bring up anything. I tried reinstalling (no change) and a search of the community has not turned up anything helpful. At least I now know that the app UI has been changed but right now I am stuck. . .
I tried to determine compatibility since I am running OS 10.14.6 Mojave but I cannot locate the info on the Spotify website. I'm a Premium member.
Plan
Free/Premium
Country
Device
(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)
Operating System
(iOS 10, Android Oreo, Windows 10,etc.)
My Question or Issue
Solved! Go to Solution.
I have the same problem. App appears to need an update Big Sur 11.4
Hey folks,
Thanks for reaching out here in the Community.
Would you mind letting us know if you notice any difference after following @hvarday's suggestion here?
If this doesn't do the trick, we'd recommend checking these steps to launch the app in Mac safe mode.
Let us know how it goes.
Hi @MusicMaven,
Thanks for keeping us in the loop.
We're glad to hear that this has worked for you.
The Community will be here if anything else comes up.
Take care 🙂
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