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Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

GabeDude

Casual Listener

44302 Views

65 replies

12 likes

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Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

Fdowns

Visitor

34841 Views

5 replies

0 likes

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Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

186460 Views

12 replies

25 likes

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Solved!!Superuser Contribution Can't login - error code Accesspoint:32

Hi, I can't seem to be able to login to my account in the Spotify app on my Mac (works everywhere else, even in the browser of the Mac etc...). I've restarted the computer, I've done a clean re-install of the Spotify app. The firewall is disabled and...

Casual Listener

Hi, I can't seem to be able to login to my account in the Spotify app on my Mac (works everywhere else, even in the browser of the Mac etc...). I've restarted the computer, I've done a clean re-insta...

Elena

Moderator

22631 Views

3 replies

0 likes

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Solved!! Bad sound quality of a single track

PlanPremiumCountrySweden DeviceMacbook Pro late 2012Operating SystemOSX 10.15.7 Catalina My Question or IssueListening to MONO NO AWARE's album 人生、山おり谷おり (jinsei, yamaori taneori) and their famous single song マンマミーヤ! (Manmamiiya!) has horrendous qual...

Casual Listener

  Plan Premium Country Sweden   Device Macbook Pro late 2012 Operating System OSX 10.15.7 Catalina   My Question or Issue Listening to MONO NO AWARE's album 人生、山おり谷おり (jins...

ThisCommunitySucks

Community Legend

1111 Views

1 replies

0 likes

MONO NO AWARE
P-VINE
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Solved!!Superuser Contribution Clicking cover brings you to the wrong album

My Question or IssueDespite an earlier thread on this topic having been marked as FIXED, clicking on the cover art still sends me to the wrong album. This has started happening only recently as a bug. In this case I'm showing, clicking the cover for ...

Music Fan

My Question or Issue Despite an earlier thread on this topic having been marked as FIXED, clicking on the cover art still sends me to the wrong album. This has started happening only recently as a b...

silversidedown

Music Fan

3443 Views

12 replies

0 likes

bug
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Solved!!Superuser Contribution URI no longer a share option

PlanPremiumCountryUSDeviceAll My Question or IssueI use a third party auto playlist generator that adds new songs to existing playlists in my library. In order for this third party service to add songs to existing playlists, it needs the Spotify URI....

Music Fan

Plan Premium Country US Device All   My Question or Issue I use a third party auto playlist generator that adds new songs to existing playlists in my library. In order for this third par...

Xenia

Spotify Legend

36761 Views

9 replies

7 likes

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  • 9 replies
  • 7 likes

Superuser Contribution CPU Usage even when Spotify is closed

Occasionally my macbook get's incredibly hot and the fans speed up despite me not doing anything particularly intensive. Today, after shutting down every application that was running it kept getting hotter and louder so I looked into what was causing...

Casual Listener

Occasionally my macbook get's incredibly hot and the fans speed up despite me not doing anything particularly intensive. Today, after shutting down every application that was running it kept getting ...

alacritas0

Newbie

7634 Views

5 replies

6 likes

  • 7634 Views
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Solved!!Superuser Contribution REALLY CONFUSED with syncing from iphone to Mac

I'm very confused. How do I get the files from Spotify for iOS on to Spotify for Desktop (Mac)?First, the specs:Spotify for Desktop (Mac)Spotify Mobile (iOS)PremiumUSAiPhone 12 running iOS 14.7MacBook Air 2020 running Big SurI'm very confused with re...

Newbie

I'm very confused. How do I get the files from Spotify for iOS on to Spotify for Desktop (Mac)? First, the specs: Spotify for Desktop (Mac) Spotify Mobile (iOS) Premium USA iPhone 12 runnin...

MafeG

Spotify Legend

2055 Views

1 replies

0 likes

Desktop
iOS
Mac
Mobile
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Solved!!Superuser Contribution Report a bug...?

My Question or IssueI am having an issue with Sptofiy not loading up and appears to be freezing for an extended period of time. This occurred on my old MacBook Pro (mid 2010) I was running an old outdated OS (Catalina I think). Now with my new laptop...

Casual Listener

My Question or Issue I am having an issue with Sptofiy not loading up and appears to be freezing for an extended period of time. This occurred on my old MacBook Pro (mid 201...

DOMRICARD

Casual Listener

1243 Views

4 replies

0 likes

  • 1243 Views
  • 4 replies
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Solved!!Superuser Contribution Queue syncs incorrectly across desktop and mobile

Plan: PremiumCountry: USA DeviceGoogle Pixel Operating SystemAndroid 8.1.0 My Question or Issue I use Spotify Premium on my Google Pixel and my Mac desktop at work. When I fill the queue on my desktop, the queue is persisted to my phone -- which is f...

Regular

Plan: Premium Country: USA   Device Google Pixel  Operating System Android 8.1.0   My Question or Issue   I use Spotify Premium on my Google Pixel and my Mac desktop at ...

Alex

Spotify Legend

5236 Views

13 replies

1 likes

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  • 1 likes

Solved!!Superuser Contribution Can't right click on now playing album art

PlanPremiumCountryUnited StatesDeviceMacbook proOperating SystemMac OS 10.15.7 My Question or IssueSince a couple of days ago I can no longer right click on the now playing album art at the bottom lefthand corner of the application. Before, it was re...

Music Fan

Plan Premium Country United States Device Macbook pro Operating System Mac OS 10.15.7   My Question or Issue Since a couple of days ago I can no longer right click on the now play...

Xenia

Spotify Legend

1697 Views

3 replies

6 likes

Desktop
Mac
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Solved!!Superuser Contribution Can't remove a playlist cover?

I'm in the US, and I have Spotify premium. I'm trying to edit my playlist covers from one of my public playlists from my MacBook air, and I decided I didn't like one of the covers I chose and wanted to go back to the original four-album cover display...

Casual Listener

I'm in the US, and I have Spotify premium.   I'm trying to edit my playlist covers from one of my public playlists from my MacBook air, and I decided I didn't like one of the covers I chose an...

Eni

Moderator

21241 Views

17 replies

0 likes

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  • 17 replies
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Superuser Contribution What is the quality of music on the web?

PlanPremiumOperating SystemWindows 10 My Question or IssuePlaying music on the web is the same as playing in the application? I mean the qualityI use goole chorme

Casual Listener

  Plan Premium Operating System Windows 10   My Question or Issue Playing music on the web is the same as playing in the application? I mean the quality I use goole chorme

Alex

Spotify Legend

15482 Views

3 replies

1 likes

quality
web
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Solved!!Superuser Contribution Local Files disabled but still showing up on playlists!

Device:Macbook Pro 16 inchOperating System:macOS Catalina My Question or Issue I have local files disabled as shown here: Yet the local files that were added to my playlist before still show upI have tried deleting the local-files cache, and it works...

Music Fan

Device: Macbook Pro 16 inch Operating System: macOS Catalina   My Question or Issue   I have local files disabled as shown here:   Yet the local files that were added to m...

Jeremy

Spotify Legend

5948 Views

19 replies

0 likes

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Solved!! Web Player Broken On Chrome Across multiple OS'es

PlanPremiumCountryCanada/US DevicePixelbook 2018, Macbook Pro late 2019 Operating SystemChromeOS 92, OSX Big Sur 11.5.1 My Question or IssueI am trying to use the web player but it seems some of the web requests are hitting 50X errors (server side). ...

Casual Listener

Plan Premium Country Canada/US   Device Pixelbook 2018, Macbook Pro late 2019   Operating System ChromeOS 92, OSX Big Sur 11.5.1   My Question or Issue I am trying to use t...

MattSuda

Spotify Star

980 Views

3 replies

2 likes

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Solved!!Superuser Contribution Problem Returns:Spotify App Regularly Opens With Black Window

Premium PlanMac Mini 2018 (Intel)OS 10.14.6 MojaveSpotify 1.1.62.583.gdac868ed-a Hello- I thought that this problem was fixed around 3 weeks ago. See the previous thread at https://community.spotify.com/t5/Desktop-Mac/Cannot-Configure-Mac-Desktop-Mac...

Visitor

Premium Plan Mac Mini 2018 (Intel) OS 10.14.6  Mojave Spotify 1.1.62.583.gdac868ed-a   Hello-   I thought that this problem was fixed around 3 weeks ago.  See the prev...

Julian

Moderator

1717 Views

5 replies

0 likes

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  • 5 replies
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Solved!!Superuser Contribution Version 1.1.61.583 crash on Mac OS X 10.11

PlanPremiumCountrySpainDeviceiMac 20" 2007 2.4 GHz Intel Core 2 DuoOperating SystemMac OS X 10.11.6 My Question or IssueThe previous version worked more or less correctly.It is only updated to the new version 1.1.61.583 and although the program opens...

Music Fan

Plan Premium Country Spain Device iMac 20" 2007 2.4 GHz Intel Core 2 Duo Operating System Mac OS X 10.11.6   My Question or Issue The previous version worked more or less correctly. I...

Jeremy

Spotify Legend

3096 Views

10 replies

0 likes

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Superuser Contribution List of tracks under Album

HelloI recognize new ui on my MacBook app, it's nice, beautiful, but causes a desire to check what the competition offers (after years paying the premium) because I recognize that discography is now completely useless. For me, the album title and ico...

Newbie

Hello I recognize new ui on my MacBook app, it's nice, beautiful, but causes a desire to check what the competition offers (after years paying the premium) because I recognize that discography is no...

djvladMIR

Casual Listener

5636 Views

10 replies

2 likes

discography
tracks
UI
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  • 10 replies
  • 2 likes

Solved!!Superuser Contribution Spotify Desktop App for Mac not playing music

Hi All, I am experiencing an issue for the last couple days, where music does not play on the desktop app on my MacBook. The music does play on the web player and iOS app, but anytime I want to play music on the desktop app it does not do anything. I...

Regular

Hi All,   I am experiencing an issue for the last couple days, where music does not play on the desktop app on my MacBook. The music does play on the web player and iOS app, but anytime I want...

Novy

Moderator

2516 Views

13 replies

0 likes

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Solved!!Superuser Contribution Radio stops loading new songs after deleting a song

PlanPremiumCountryThe NetherlandsDeviceMacBookPro 16" 2019Operating SystemMac OS Big Sur 11.4 My Question or IssueUsually the playlist radio loads more songs after an amount of songs have been played (50 in this case), making it an infinite playlist....

Regular

Plan Premium Country The Netherlands Device MacBookPro 16" 2019 Operating System Mac OS Big Sur 11.4   My Question or Issue Usually the playlist radio loads more songs after an amount ...

Eni

Moderator

3733 Views

18 replies

0 likes

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  • 18 replies
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Solved!! Can't play current song on MacBook Pro M1 after new update

PlanPremiumCountryThailandDeviceMacbook Pro M1 2021Operating SystemmacOS Big Sur Since last update few days ago I'm not able to play any song on Spotify. Always getting Can't play current song.Also the App itself is so slow on its transitions.

Casual Listener

  Plan Premium Country Thailand Device Macbook Pro M1 2021 Operating System macOS Big Sur   Since last update few days ago I'm not able to play any song on Spotify. Always getting...

MattSuda

Spotify Star

1894 Views

4 replies

2 likes

  • 1894 Views
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Solved!!Superuser Contribution Artists, Track and Album radio error

PlanPremiumCountry DeviceMacBook Pro Early 2013Operating SystemmacOS Catalina 10.15.7 My Question or IssueHello,I have noticed this error happening when I attempt to start a radio based on an artist, track or album. The desktop app will load for abou...

Casual Listener

Plan Premium Country   Device MacBook Pro Early 2013 Operating System macOS Catalina 10.15.7   My Question or Issue Hello, I have noticed this error happening when I attempt to s...

Mihail

Spotify Legend

944 Views

2 replies

0 likes

  • 944 Views
  • 2 replies
  • 0 likes