Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4081 Views
1 replies
0 likes

4081 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6227 Views
1 replies
0 likes

6227 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4263 Views
1 replies
3 likes

4263 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
40860 Views
19 replies
1 likes
music stops

40860 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166257 Views
0 replies
35 likes
Mac

166257 Views
0 replies
35 likes

Superuser Contribution This content is not available

My Question or IssueHello! I'm trying to play music from old playlists I have from several years back. All the songs on the playlists are grayed out. Whenever I try to play them I get a blue message saying "This content is not available." Please help...

swagner5000
Newbie
My Question or Issue Hello! I'm trying to play music from old playlists I have from several years back. All the songs on the playlists are grayed out. Whenever I try to play them I get a blue messag...
2022-08-15 3:24:06 AM
2022-09-23 12:09:03 PM
Jimmywick1
Regular
504 Views
2 replies
0 likes

504 Views
2 replies
0 likes

Superuser Contribution Lyrics not working

Lyrics don't seem to be working on Spotify web? I think it started a few weeks ago, it works fine on the desktop and mobile app - can't seem to find how to troubleshoot the issue. Also tried it on 2 different browsers (chrome & firefox) - strange.

riehun
Visitor
Lyrics don't seem to be working on Spotify web? I think it started a few weeks ago, it works fine on the desktop and mobile app - can't seem to find how to troubleshoot the issue. Also tried it on 2 ...
2022-08-14 11:33:11 PM
2022-09-23 12:07:57 PM
Jimmywick1
Regular
639 Views
5 replies
2 likes

639 Views
5 replies
2 likes

Superuser Contribution Why isn't Spotify working on my Mac?

I had downloaded the app from internet to my Mac and a few months ago there was a big bug and since then no matter how many times I delete and download it it is always written that an error occurred and to refresh but it never change.

New user
Visitor
I had downloaded the app from internet to my Mac and a few months ago there was a big bug and since then no matter how many times I delete and download it it is always written that an error occurred ...
2022-04-20 12:38:24 PM
2022-09-23 9:20:13 AM
Jimmywick1
Regular
321 Views
2 replies
0 likes

321 Views
2 replies
0 likes

Superuser Contribution App Freezes Upon Opening It

PlanPremiumCountryUSDeviceMacBook ProOperating SystemmacOS Montery 12.3.1 (21E258) As of late, I've been having this recurring issue occur where whenever I would try to open Spotify, it would open a blank dark gray screen and stay there and then when...

tweefruit
Casual Listener
Plan Premium Country US Device MacBook Pro Operating System macOS Montery 12.3.1 (21E258) As of late, I've been having this recurring issue occur where whenever I would try to op...
2022-05-13 7:13:17 PM
2022-09-23 9:16:53 AM
Jimmywick1
Regular
913 Views
2 replies
1 likes

913 Views
2 replies
1 likes

Superuser Contribution Mac desktop equalizer not working

Plan: PremiumCountry: JapanVersion: 1.1.92.647 DeviceMacBook Pro M1 ProOperating SystemmacOS Monterey 12.5.1 My Question or IssueThank you for adding an equalizer to the desktop app.I've tried it out but it doesn't appear to change the sound at all, ...

Dan176
Regular
Plan: Premium Country: Japan Version: 1.1.92.647 Device MacBook Pro M1 Pro Operating System macOS Monterey 12.5.1 My Question or Issue Thank you for adding a...
2022-08-23 11:50:27 AM
2022-09-22 12:12:47 PM
Vasil
Moderator
2679 Views
12 replies
0 likes

2679 Views
12 replies
0 likes

Desktop app controls mobile

Plan - PremiumCountry - IndiaDevice - MacBook Pro and Redmi note 8 proMy Question or IssueI'm not sure if it's a bug or a feature, but this issue is coming up whenever I am using the Spotify app on my MacBook, if my Mobile's app is also running then ...

shivang16
Visitor
Plan - Premium Country - India Device - MacBook Pro and Redmi note 8 pro My Question or Issue I'm not sure if it's a bug or a feature, but this issue is coming up whenever I am using the S...
2022-09-22 7:56:26 AM
2022-09-22 8:12:10 AM
Player-Resulted
Regular
246 Views
1 replies
0 likes

246 Views
1 replies
0 likes

Superuser Contribution Error code: auth:16

PlanFree/PremiumCountry Device(Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueIve recently just purchased a MacBook. When I tried to sign into the Spotify application, I'm met with the auth:16 error ...

jackneciuk
Newbie
Plan Free/Premium Country Device (Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue Ive recently just purchased a MacBo...
2022-08-05 8:43:50 AM
2022-09-21 9:42:29 AM
Jimmywick1
Regular
1328 Views
2 replies
0 likes

1328 Views
2 replies
0 likes

Superuser Contribution Spotify is log into two devices HELP

PlanFamily premium Country DeviceiPhone 13, MacBook Operating System(iOS 16, iOS 12 My Question or IssueI left the front desk computer of the place I work log on and open on Spotify and started playing music on my phone when I was leaving work. Does ...

Lol251
Visitor
Plan Family premium Country Device iPhone 13, MacBook Operating System (iOS 16, iOS 12 My Question or Issue I left the front desk computer of the place I work log ...
2022-09-16 10:51:00 AM
2022-09-18 8:27:08 AM
Dian
Spotify Legend
376 Views
1 replies
0 likes

376 Views
1 replies
0 likes

Superuser Contribution Widgets for MacOS Big Sur

Just wanted to suggest that there should be a Spotify widget for MacOS Big Sur , as it would be helpful

Ben421
Newbie
Just wanted to suggest that there should be a Spotify widget for MacOS Big Sur , as it would be helpful
2020-07-20 8:10:16 PM
2022-09-16 6:55:04 PM
AlejaR
Moderator
3397 Views
3 replies
24 likes

3397 Views
3 replies
24 likes

Solved!!Superuser Contribution Can't Like any songs

PlanPremium DuoPortugal DeviceMacBook Pro (13-inch, M1, 2020)Operating SystemmacOS Monterey My Question or Issue I've been unable lately to like any songs on spotify. I can still do any other interactions, but when I click on the heart to like a song...

Guima1
Casual Listener
Plan Premium Duo Portugal Device MacBook Pro (13-inch, M1, 2020) Operating System macOS Monterey My Question or Issue I've been unable lately to like any songs...
2022-09-12 3:10:52 PM
2022-09-15 4:05:15 PM
Guima1
Casual Listener
836 Views
3 replies
0 likes
heart
like
m1
Mac

836 Views
3 replies
0 likes

'Spotify cannot open files in the "MP3 audio" format.' ERM SINCE WHEN?!

So i've just updated my spotify and i tried to play one of my local tracks on spotify and i got that error message... I then tried on EVERY local track and i got the same message. Songs that are already synced WORK... but if i try and play new song t...

Maineyac
Regular
So i've just updated my spotify and i tried to play one of my local tracks on spotify and i got that error message... I then tried on EVERY local track and i got the same message. ...
2015-02-17 3:37:17 PM
2022-09-11 2:40:48 PM
once408
Visitor
16353 Views
22 replies
7 likes
Mac

16353 Views
22 replies
7 likes

Superuser Contribution [macbook pro] music distorted when in team fight tactics game

PlanFamily PremiumCountryUSADeviceMacBook Pro (13-inch, 2019)Operating System(macOS Montery) My Question or IssueThis seems a little silly to ask help for - my Spotify has typically been working great, and I'm not sure if this particular issue Spotif...

audbear
Newbie
Plan Family Premium Country USA Device MacBook Pro (13-inch, 2019) Operating System (macOS Montery) My Question or Issue This seems a little silly to ask help for - my Spotify has ty...
2022-09-10 8:00:00 AM
2022-09-11 11:04:29 AM
Dian
Spotify Legend
1025 Views
1 replies
1 likes

1025 Views
1 replies
1 likes

Superuser Contribution How to see all the profiles I follow

With all the Spotify changes making a mess out of things, I now have a bunch of "profiles" I follow that I want to unfollow. Where can I view all the "profiles" I follow (not artists - I only want to see "profiles"). I need to see a list of ALL the P...

This-App-Stinks
Music Fan
With all the Spotify changes making a mess out of things, I now have a bunch of "profiles" I follow that I want to unfollow. Where can I view all the "profiles" I follow (not artists - I only want to...
2021-06-03 5:45:48 PM
2022-09-10 9:02:41 AM
Jimmywick1
Regular
10555 Views
11 replies
3 likes

10555 Views
11 replies
3 likes

Superuser Contribution When headphones turn off automatically, Spotify continues playing on the laptop speakers

PlanPremiumCountrySwitzerland DeviceMacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports)Operating SystemMacOS 12.5.1 (21G83) My Question or IssueWhen I put down my headphones (SONY WH-1000XM4 v.2.5.0) they automatically turn off after a some time. Wh...

Nitroxaddict
Newbie
Plan Premium Country Switzerland Device MacBook Pro (13-inch, 2019, Two Thunderbolt 3 ports) Operating System MacOS 12.5.1 (21G83) My Question or Issue When I put down my hea...
2022-09-07 1:46:12 PM
2022-09-08 3:45:43 PM
Elena
Moderator
636 Views
1 replies
1 likes
headphones
macOS desktop
Playback issue

636 Views
1 replies
1 likes

Solved!!Superuser Contribution Song is in playlist, but when I search for it, it is not recognized

Hello. I have Premium Individual. I'm in Japan. (But all information is shown in English, which is what I want.) I use Spotify on my iMac (2018) and my iPad (2020). The issue is: on my desktop, I created a playlist. I added a song to it. When I used ...

DavidHalChester
Music Fan
Hello. I have Premium Individual. I'm in Japan. (But all information is shown in English, which is what I want.) I use Spotify on my iMac (2018) and my iPad (2020). The issue is: on ...
2022-09-04 1:28:45 PM
2022-09-05 7:44:18 PM
Eni
Moderator
479 Views
1 replies
0 likes

479 Views
1 replies
0 likes

Solved!! Bug: scrolling with mouse scroll wheel while dragging tracks no longer works

After upgrading to Spotify for Mac 1.0.2.6, I can no longer use my mouse's scroll wheel while dragging tracks to a different position in a playlist. This is an important feature when working with long playlists. Steps to reproduce:Create a playlist t...

danslimmon
Music Fan
After upgrading to Spotify for Mac 1.0.2.6, I can no longer use my mouse's scroll wheel while dragging tracks to a different position in a playlist. This is an important feature when working with lon...
2015-03-20 4:20:19 PM
2022-09-05 4:22:54 AM
12157710542
Casual Listener
4657 Views
32 replies
4 likes
Mac

4657 Views
32 replies
4 likes

Solved!! Spotify browser and desktop: "Something went wrong"

PlanPremium DuoCountryUkraineDevice(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating SystemMacOs Mojave 10.14.6 Getting "Something went wrong. Try reloading the page" when trying to listen to the spotify using browser (Chrome Version 84.0....

Screen Shot 2020-07-21 at 5.08.03 PM.png

Screen Shot 2020-07-21 at 5.06.14 PM.png

twKrash
Casual Listener
Plan Premium Duo Country Ukraine Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System MacOs Mojave 10.14.6 Getting "Something went wrong. Try reloading the page...
2020-07-21 4:10:30 PM
2022-09-04 8:48:07 PM
AnNo6624
Newbie
13741 Views
4 replies
0 likes

13741 Views
4 replies
0 likes

Solved!!Superuser Contribution Spotify Enhance Missing (macOS) after update to v1.1.92.647

Plan: Premium FamilyCountry: USA Macbook Pro | MacOS Monterey 12.5.1 I recently updated Spotify to v1.1.92.647.ga4397eb7 and the Spotify Enhance feature no longer appears in my created Playlists. It was there and working fine prior to updating.

ImJohnHime
Casual Listener
Plan: Premium Family Country: USA Macbook Pro | MacOS Monterey 12.5.1 I recently updated Spotify to v1.1.92.647.ga4397eb7 and the Spotify Enhance feature no longer ap...
2022-08-28 4:54:47 AM
2022-08-30 7:34:14 PM
Eni
Moderator
596 Views
1 replies
0 likes

596 Views
1 replies
0 likes

Superuser Contribution I'm losing followers from my spotify playlist and engagement has dropped

I'm losing followers from my spotify playlist and engagement has dropped. Since the day I created the list, my followers have always increased, but for the last 20 days, I have been losing followers constantly and my list engagement has dropped. is t...

guleromer4
Newbie
I'm losing followers from my spotify playlist and engagement has dropped. Since the day I created the list, my followers have always increased, but for the last 20 days, I have been losing followers ...
2022-08-24 11:22:46 AM
2022-08-25 3:48:00 PM
Kiril
Moderator
576 Views
1 replies
0 likes

576 Views
1 replies
0 likes

Superuser Contribution Chromecast Audio

All but one device in the house have lost casting connections to the chromecast audio device. I have completed the following.Factory reset on Chromecast audio. Working fine in test mode and annnoucementsSame wifi network on all devices. Restarted rou...

RevNZ
Casual Listener
All but one device in the house have lost casting connections to the chromecast audio device. I have completed the following. Factory reset on Chromecast audio. Working fine in test mode and annnouc...
2021-12-31 11:25:18 PM
2022-08-25 3:32:50 AM
dave_jones1
Casual Listener
1153 Views
4 replies
0 likes

1153 Views
4 replies
0 likes

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