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Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

GabeDude

Casual Listener

44919 Views

65 replies

12 likes

  • 44919 Views
  • 65 replies
  • 12 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

Fdowns

Visitor

34913 Views

5 replies

0 likes

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  • 5 replies
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Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

187268 Views

12 replies

25 likes

  • 187268 Views
  • 12 replies
  • 25 likes

Superuser Contribution Cannot open Spotify.com on any browser on Mac

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue I've spent hours searching and trying to figure out a solution on why I cannot open "spotify...

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue   ...

CarlosE

Spotify Legend

3733 Views

5 replies

0 likes

  • 3733 Views
  • 5 replies
  • 0 likes

Superuser Contribution how to stop phone calls interrupting music on iMac

How do I stop phone calls interrupting music on iMac?PlanPremiumCountryUKDeviceIMac My Question or Issue

Casual Listener

How do I stop phone calls interrupting music on iMac? Plan Premium Country UK Device IMac     My Question or Issue  

Ver

Spotify Legend

6454 Views

7 replies

1 likes

  • 6454 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Spotify crashes on startup

Plan:FreeCountry: Australia Device:iMac (Mid-2007)Operating System:Mac OS X El Capitan (10.11.6) My Question or Issue:Hi,I recently updated Spotify to the latest version, and since then the app will not start up any more. Actually, when I open Spotif...

Regular

Plan: Free Country: Australia   Device: iMac (Mid-2007) Operating System: Mac OS X El Capitan (10.11.6)   My Question or Issue: Hi, I recently updated Spotify to the latest v...

Hockeycatcat

Regular

3349 Views

8 replies

0 likes

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  • 8 replies
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Solved!!Superuser Contribution Playlist will not play on Sonos

PlanPremiumUSA DeviceiMacHigh Sierra My Question or Issue One playlist that is not one I created but one I follow will NOT play on Sonos. It won't load to the Sonos desktop app. And if I try to play it to the Sonos directly from the Spotify desktop a...

Casual Listener

Plan Premium USA   Device iMac High Sierra     My Question or Issue   One playlist that is not one I created but one I follow will NOT play on Sonos.  It won't loa...

CarlosE

Spotify Legend

7537 Views

7 replies

0 likes

  • 7537 Views
  • 7 replies
  • 0 likes

Solved!!Superuser Contribution Bugs in new UI

Plan: PremiumCountry: Austria Device: MacBook Pro 16-inch 2019Operating System: macOS BigSur The new UI is good. It just takes a while to get used to it. But, there are still some minor bugs which are bugging me a little (pun intended). 1. When you c...

Casual Listener

Plan: Premium Country: Austria   Device: MacBook Pro 16-inch 2019 Operating System: macOS BigSur   The new UI is good. It just takes a while to get used to it. But, there are sti...

jpeer

Casual Listener

1094 Views

3 replies

1 likes

  • 1094 Views
  • 3 replies
  • 1 likes

Solved!! Spotify is not loading, somebody help!!

This thing started about a week ago, I just clicked on the icon and it would'n load... I haven't done anything unusual, and I've tried to reinstall the app, but nothing helped, I don't know what to do! This is what I get when I try to open the app (d...

Casual Listener

This thing started about a week ago, I just clicked on the icon and it would'n load... I haven't done anything unusual, and I've tried to reinstall the app, but nothing helped, I don't know what to d...

benena

Casual Listener

1038 Views

4 replies

0 likes

Mac
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Solved!!Superuser Contribution Create similar playlist not working in mac app

The ticket ended-up in the wrong section, but it seems I can't move it or close the ticket. Can someone move it to: https://community.spotify.com/t5/Your-Library/bd-p/yourlibrary ? Plan -> PremiumCountry -> The Netherlands Device -> Macbook Pro late ...

Casual Listener

The ticket ended-up in the wrong section, but it seems I can't move it or close the ticket. Can someone move it to: https://community.spotify.com/t5/Your-Library/bd-p/yourlibrary ?   ...

Ver

Spotify Legend

1714 Views

4 replies

0 likes

Other
Premium
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Solved!!Superuser Contribution Spotify won't pause using Mac Siri voice assistance

PlanPremium CountryIndonesia DeviceMacbook Pro M1 Operating SystemBig Sur My Question or IssueI know Spotify is doing a lot of updates to the app and the last time I use Siri to pause music was running smoothly however I've been using Siri lately and...

Newbie

Plan Premium   Country Indonesia   Device Macbook Pro M1   Operating System Big Sur   My Question or Issue I know Spotify is doing a lot of updates to the app and the...

Alex

Spotify Legend

1803 Views

1 replies

2 likes

Mac
playback
Siri
  • 1803 Views
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Solved!!Superuser Contribution Can't add songs to friend's collaborative playlist using Desktop app

PlanFreeCountryUnited States of AmericaDeviceDesktop App Operating SystemMacbook air My Question or IssueMy friend has invited me and a couple of friends to make a playlist (using desktop), and they have shared it with us via share link and we still ...

Newbie

  Plan Free Country United States of America Device Desktop App   Operating System Macbook air   My Question or Issue My friend has invited me and a couple of friends to ma...

Jeremy

Spotify Legend

1016 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Won't Play Album

Spotify FreeUSAMacbook Air 2018 On both the Desktop app and the web player I am unable to stream this album: https://open.spotify.com/album/2b3JjOvKw9UN47ND80Tvri

Regular

Spotify Free USA Macbook Air 2018   On both the Desktop app and the web player I am unable to stream this album:   https://open.spotify.com/album/2b3JjOvKw9UN47ND80Tvri   &nbsp...

Ivan

Spotify Legend

1275 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Superuser Contribution Spotify eating up huge amounts of CPU!!

DeviceMacbook Pro 16 inch 2019Operating SystemCatalina V10.15.7 My Question or IssueI've tried uninstalling and reinstalling spotify many many times but no matter what, spotify instantly eats up my entire CPU and my macbook pro 16 inch heats up treme...

Music Fan

Device Macbook Pro 16 inch 2019 Operating System Catalina V10.15.7   My Question or Issue I've tried uninstalling and reinstalling spotify many many times but no matter what, spotify ins...

CarlosE

Spotify Legend

3209 Views

7 replies

1 likes

  • 3209 Views
  • 7 replies
  • 1 likes

Solved!!Superuser Contribution Wrong Status Bar display in Traditional Chinese

PlanPremiumCountryTaiwan Device(MacBook Pro (13-inch, 2020, Two Thunderbolt 3 ports))Operating System(macOS Catalina 10.15.7) My Question or IssueJust found a small bug in Status Bar section, I think the scenario is like this: - In English, the i18n ...

Casual Listener

Plan Premium Country Taiwan   Device (MacBook Pro (13-inch, 2020, Two Thunderbolt 3 ports)) Operating System (macOS Catalina 10.15.7)   My Question or Issue Just found a small bu...

Novy

Moderator

800 Views

1 replies

0 likes

  • 800 Views
  • 1 replies
  • 0 likes

Solved!! Local files not viewable

PlanPremiumCountryGermanyDeviceMacbook ProOperating SystemMacOS 11.3.1 My Question or IssueHi there,since one of the last updates, my local files are not accessible any more. I activated the feature in the settings like you can see in the attachments...

Casual Listener

  Plan Premium Country Germany Device Macbook Pro Operating System MacOS 11.3.1   My Question or Issue Hi there, since one of the last updates, my local files are not accessible...

AeroZ

Composer

1147 Views

1 replies

0 likes

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  • 1 replies
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Solved!!Superuser Contribution Spotify quit unexpected

When I try to log in to spotify om my computer it says..."spotify quit unexpectedly"....My spotify works on my mobile....How do I solve this problem? Please help me!!!!!

Newbie

When I try to log in to spotify om my computer it says..."spotify quit unexpectedly"....My spotify works on my mobile....How do I solve this problem? Please help me!!!!!

Jeremy

Spotify Legend

5014 Views

13 replies

0 likes

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  • 13 replies
  • 0 likes

Solved!!Superuser Contribution Spotify jumps to top of playlist when I enable VoiceOver on macos

Plan: PremiumCountry: UKDevice: macos big sur My Question or IssueIf I am looking at a Spotify playlist and press Cmd+F5 to enable VoiceOver, the playlist position jumps to the top of the list. (I don't think Spotify even needs to have focus for this...

Regular

Plan: Premium Country: UK Device: macos big sur   My Question or Issue If I am looking at a Spotify playlist and press Cmd+F5 to enable VoiceOver, the playlist position jumps to the top...

Alex

Spotify Legend

2888 Views

14 replies

0 likes

  • 2888 Views
  • 14 replies
  • 0 likes

Solved!!Superuser Contribution Spotify stopped working completely on macOS Catalina

PlanPremiumCountryUSDeviceMacBook Pro (16-inch 2019)Operating SystemmacOS 10.15.7 My Question or IssueUntil yesterday, Spotify has been working fine on my MacBook--when I went to launch it, it hung for about 5 seconds, then there was an error that sa...

Casual Listener

Plan Premium Country US Device MacBook Pro (16-inch 2019) Operating System macOS 10.15.7   My Question or Issue Until yesterday, Spotify has been working fine on my MacBook--when I wen...

Eni

Moderator

2856 Views

3 replies

2 likes

  • 2856 Views
  • 3 replies
  • 2 likes

Solved!!Superuser Contribution IMAC. Cannot play "downloaded" albums...

PlanPremiumCountryireland Device(iMac)Operating System(macOS Big Sur 11.3.1) My Question or Issue : "available offline". is indicated beside the album and tracks... However if I do go offline, the Tracks , Album are quoted as " Not available off line...

Visitor

  Plan Premium Country ireland   Device (iMac) Operating System (macOS Big Sur 11.3.1)   My Question or Issue :   "available offline". is indicated beside the album a...

Eni

Moderator

701 Views

1 replies

0 likes

  • 701 Views
  • 1 replies
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Solved!!Superuser Contribution Navigation shortcuts not working since UI update

PlanPremiumCountryUnited StatesDeviceiMac Retina 5K, 27-inch, 2017Operating SystemmacOS Big Sur 11.3.1Spotify Client Version1.1.58.820.g2ae50076-a Ever since I updated to the new UI this past weekend, the back/forward page navigation shortcuts have s...

Regular

Plan Premium Country United States Device iMac Retina 5K, 27-inch, 2017 Operating System macOS Big Sur 11.3.1 Spotify Client Version 1.1.58.820.g2ae50076-a   Ever since I updated to t...

Katerina

Spotify Legend

4276 Views

2 replies

0 likes

macOS desktop
navigation issues
shortcuts
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Solved!!Superuser Contribution Songs keeping pausing

Plan Premium DuoCountry Australia DeviceMacbook Air Early 2015Operating SystemMacOS Mojave My Question or IssueWhen I play a song its works fine but when the next song comes on it always stops after 6 seconds of playing.

Casual Listener

Plan Premium Duo Country Australia   Device Macbook Air Early 2015 Operating System MacOS Mojave   My Question or Issue When I play a song its works fine but when the next song com...

Ver

Spotify Legend

820 Views

1 replies

0 likes

  • 820 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution How do I arrange my playlist folders alphabetically without having to drag and drop every single one

I can't find the option to automatically arrange my playlist folders alphabetically. The manual option is great for personalized order but surely there's a basic auto-alphabetic option.

Casual Listener

 I can't find the option to automatically arrange my playlist folders alphabetically. The manual option is great for personalized order but surely there's a basic auto-alphabetic option.

Novy

Moderator

4423 Views

7 replies

3 likes

All Platforms
  • 4423 Views
  • 7 replies
  • 3 likes