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Preferences: Show desktop notifications when a song changes

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Preferences: Show desktop notifications when a song changes

patrickgilmour
Regular

In the Mac App Preferences>Display there is an option "Show desktop notifications when a song changes"

Anyone know what this does? I hoped it would provide MacOS-style notifications, but I can't see it doing anything.

Thanks!

7 Replies

Re: Preferences: Show desktop notifications when a song changes

Eni
Moderator
Moderator

Hey there @patrickgilmour

 

Thanks for getting in touch about this. 

 

Would you mind sending a screenshot of the app settings where we can see this option (including the section where it is exactly)? Make sure not to include any private info. 

 

We'll be on the lookout.

EniModerator
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Re: Preferences: Show desktop notifications when a song changes

patrickgilmour
Regular

@Eni - thanks for getting back to me.

 

Attached is a screenshot. Mac Version of Spotify: 1.1.56.595.g2d2da0de-a

 

Regards,

Patrick

 

 

spotify-desktop-notifications.jpg

Re: Preferences: Show desktop notifications when a song changes

Ivan
Moderator
Moderator

Hey @patrickgilmour

 

Thanks for making the screenshot and getting back to us. 

 

When you have this option activated it's expected that you'll see a desktop notification whenever the next song starts. The notification looks like this:

 

kateone.png

 

 

If you don't see the tray after enabling the setting, make sure you perform a clean reinstall of Spotify on the affected device. This will remove corrupted app data that could be causing the issue. 

 

Another thing you can try on your Mac is going to Settings > Notifications > scrolling down in the left side sidebar to see Spotify > Allow Notifications and making sure to activate this setting. You also need to ensure that any other relevant settings are switched on too:

 

katetwo.png

 

Let us know how it goes after you've enabled all these settings and we'll be able to investigate further. 

 

Hope this helps. Keep us posted. 

IvanModerator
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Re: Preferences: Show desktop notifications when a song changes

patrickgilmour
Regular

Thanks Ivan. I noticed some time back that Spotify wasn't appearing in the Notifications System Preference and wondered if they were related. Will try a clean install and post back.

 

 

Re: Preferences: Show desktop notifications when a song changes

patrickgilmour
Regular

I've done a couple of complete uninstalls and reinstalls, rebooted Mac etc. but Spotify still doesn't appear in Notifications Preferences (see attached).

 

Mac Big Sur 11.2.3 (20D91)

 

Thanks,

Pat

spotify.png

Re: Preferences: Show desktop notifications when a song changes

Jeremy
Moderator
Moderator

Hey there @patrickgilmour,

 

Thank you for your reply.

 

There's currently an ongoing issue about this - [Desktop new look] Notifications not showing up on desktop app. We recommend that you head over there and leave the information that's being asked for in that thread. You can also leave a +VOTE and Subscribe to the thread for any updates regarding this.

 

Let us know if we can help you with anything else 🙂

Take care!

JeremyModerator
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Re: Preferences: Show desktop notifications when a song changes

patrickgilmour
Regular
Thanks!
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