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Plan
Premium
Device
MacOS Catalina 10.15.5
My Question or Issue
Trying to access my daily mix and they're just stuck on the loading screen.
This has been happening for the last few days.
Can anyone please help?
Solved! Go to Solution.
Hey @zivpiz,
Thanks for reaching out about this here in the Community.
Since it could be a temporary error, would you mind trying each of the following steps?
Reinstall the app.
Note: After reinstalling, you'll need to redownload any music you've made available for offline listening.
If possible, try a different internet connection.
Let us know how you get on. We'll look out for your reply!
Hey @zivpiz,
Thanks for reaching out about this here in the Community.
Since it could be a temporary error, would you mind trying each of the following steps?
Reinstall the app.
Note: After reinstalling, you'll need to redownload any music you've made available for offline listening.
If possible, try a different internet connection.
Let us know how you get on. We'll look out for your reply!
Hey @zivpiz,
Thanks for your reply and the kind words 🙂
Glad that updating did the trick in this case.
Don't hesitate to reach out if there's anything else we can help with in the future!
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