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Every time my desktop app starts up another window appears for
https://xpui.app.spotify.com/index.html with the
error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly
annoying to have this random window appear every single time. Mac...
PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch,
Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or
IssueWhen I try to install Spotify the installer says "Unsupported
PlatformSorry, this version of Spotify is for mac...
How do I clear the recently played items that appear on the home screen
upon launching the desktop app? If I go into the Recently Played section
and remove them there, they still show up on the home screen.
The web player link brings me to a white page that says upstream request
timeout. The website said it was fixed in October but it is a new issue
for me.
I haven't tried this for probably a couple of years but I used to be
able to go into one of my playlists, click share and there was an option
to send directly to another Spotify user, and it would go to their
Spotify inbox. The only options I see now...
I haven't tried this for probably a couple of years but I used to be able to go into one of my playlists, click share and there was an option to send directly to another Spotify user, and it would go...
Hi, When I put all my music on spotify I sorted it in a few different
playlists.But now I see it's also possible to put the music into a
'library' of in 'maps'. What is the difference between maps, library and
playlist? And what do you think is the b...
Hi, When I put all my music on spotify I sorted it in a few different playlists. But now I see it's also possible to put the music into a 'library' of in 'maps'. What is the differ...
PlanPremiumCountryFranceDeviceMacBookPro11,5Operating SystemmacOS Mojave
My Question or IssueSince a few weeks, the discover board does not
update anymore in spite of a recurrent usage of Spotify. All the
discover page is stuck in time. For example, ...
Plan Premium Country France Device MacBookPro11,5 Operating System macOS Mojave My Question or Issue Since a few weeks, the discover board does not update anymore in spite of a recurre...
Hey there, I am trying to find my STATISTICS for the 2018 wrapped that
were present when they initially came out. I can find the playlists by
going to the wrapped url but the statistics aren't present. Is there a
place I can still find this? URLS I'v...
Hey there, I am trying to find my STATISTICS for the 2018 wrapped that were present when they initially came out. I can find the playlists by going to the wrapped url but the statistics aren...
PlanPremium My Question or IssueMy username is displayed in numbers as I
de-activated my facebook account. I recently re-activated my facebook
account but the username is still being displayed as numbers. Any idea
how to revert it back to my name?
Plan Premium My Question or Issue My username is displayed in numbers as I de-activated my facebook account. I recently re-activated my facebook account but the username is st...
None of these three things work, they're still visable but clicking them
just brings me to an error page. I've tried clearing my cache and
restarting my computer multiple times but neither works!
None of these three things work, they're still visable but clicking them just brings me to an error page. I've tried clearing my cache and restarting my computer multiple times but neither works!&nbs...
I'm using the free version of spotify on the mac and the date added
section of my playlists shows up as "in a year." I've tried reinstalling
spotify but it still shows up. What can I do to fix this?
I'm using the free version of spotify on the mac and the date added section of my playlists shows up as "in a year." I've tried reinstalling spotify but it still shows up. What can I d...
PlanPremiumCountry: Netherlands DeviceIphone 7Operating System: iOS
12.1.4 My Question or IssueSo I put my playlist in 'recently added' but
it isn't in sync with the same playlist on my mac
Plan Premium Country: Netherlands Device Iphone 7 Operating System: iOS 12.1.4 My Question or Issue So I put my playlist in 'recently added' but it isn't in syn...
Hey guys, today I created a Spotify Free account with the intention to
upgrade to Premium very soon, but before that, I wanted to move all of
my music from Apple Music, so I started looking up each individual
album. Over HALF the songs (about 30-ish)...
Hey guys, today I created a Spotify Free account with the intention to upgrade to Premium very soon, but before that, I wanted to move all of my music from Apple Music, so I started l...
I have an old MacBook 1,1 that I want to use only to stream music from
Spotify.The latest OS X he can run is 10.6.8, the actual Spotify release
wants OS X 10.10, the web player is not available in the latest Opera
(25.0.1614.71) and Firefox (48.0.2),...
I have an old MacBook 1,1 that I want to use only to stream music from Spotify. The latest OS X he can run is 10.6.8, the actual Spotify release wants OS X 10.10, the web player is not available in ...
PlanPremiumCountry BucharestDeviceOnePlus 6TOperating SystemWindows 10/
android My Question or IssueSo a couple of days ago my spotify app on
windows just stopped playing music. I tried to find a solution
(reinstalling spotify, deleting some files, i...
Plan Premium Country Bucharest Device OnePlus 6T Operating System Windows 10/ android My Question or Issue So a couple of days ago my spotify app on windows just stopped playin...
PlanPremiumCountryCanadaDeviceMacbook pro 15 inch (late 2016) and Iphone
SEOperating SystemMac Os Mojave 10.14.3 My Question or Issue Hi, I got a
problem on Spotify desktop on my mac and it doesn't apply on my iphone.
I just upgraded to premium for t...
Plan Premium Country Canada Device Macbook pro 15 inch (late 2016) and Iphone SE Operating System Mac Os Mojave 10.14.3 My Question or Issue Hi, I got a problem on Spotify desk...
I just added songs to Spotify's queue. There were some older additions
from the beginning of the week also. I restarted Spotify and now it says
"There are no songs to play in the queue". Where did the songs go?! I
was about to listen to them. Plan: P...
I just added songs to Spotify's queue. There were some older additions from the beginning of the week also. I restarted Spotify and now it says "There are no songs to play in the queue". Where did th...
My Question or IssueI have a MacBook Pro without a touch bar and Spotify
won't let me upload images that are under 300 x 300. I have found heaps
of photos above that measurement, but it still doesn't work. I've had
Spotify for 3 years now, and on 3 d...
My Question or Issue I have a MacBook Pro without a touch bar and Spotify won't let me upload images that are under 300 x 300. I have found heaps of photos above that measurement, but it sti...
so since about a week now, specific songs wont play in my desktop app on
my mac. songs play on my ipod and ipad but on my mac, when i click on a
song nothing happens. this used to happen to random songs, not all.
however from yesterday, no song plays...
so since about a week now, specific songs wont play in my desktop app on my mac. songs play on my ipod and ipad but on my mac, when i click on a song nothing happens. this used to happen to random so...
HelloStarting from the album 'Guero' by Beck second song .. None of the
songs are playable on 'My computer' when I select that as output
device;On 'Web Player' it does play. So on Web player I can play the
songs and I can add them to a playlist, but ...
Hello Starting from the album 'Guero' by Beck second song .. None of the songs are playable on 'My computer' when I select that as output device; On 'Web Player' it does play. S...
The Artwork on my computer is not showing up for genres/moods/playlists.
It is not enjoyable to use this service without the graphics. Premium UK
Device Mac Pro My Question or Issue
The Artwork on my computer is not showing up for genres/moods/playlists. It is not enjoyable to use this service without the graphics. Premium UK Device Mac Pro &n...
PlanFreeCountry CanadaDeviceiMac Retina 4K - 21.5" - 2017Operating
SystemMac 10.14.1 My Question or IssueSpotify Desktop app isn't sending
any data to auxiliary app connections unless open.spotify.com is also
open, but the problem with that is that i...
Plan Free Country Canada Device iMac Retina 4K - 21.5" - 2017 Operating System Mac 10.14.1 My Question or Issue Spotify Desktop app isn't sending any data to auxiliary app...
When I play some songs on Spotify, it shows that it is playing in the
songs menu. However, as you can see in the picture, on the bottom bar
the album icon is empty, and the title and artist is not present, and no
sound plays. Can anyone tell me what ...
When I play some songs on Spotify, it shows that it is playing in the songs menu. However, as you can see in the picture, on the bottom bar the album icon is empty, and the title and artist i...