Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
2456 Views
1 replies
0 likes

2456 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
4914 Views
1 replies
0 likes

4914 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3594 Views
1 replies
3 likes

3594 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
39492 Views
19 replies
1 likes
music stops

39492 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
165387 Views
0 replies
35 likes
Mac

165387 Views
0 replies
35 likes

Superuser Contribution Error code: accesspoint:34 Macbook Air

Hello!I have trouble logging into my Spotify Premium account on my desktop app. It constantly gives Error code accesspoint 34.I uninstalled it and reinstalled the app. Still, it gives the same problem whenever I try to log in with my password. Althou...

aybusra
Casual Listener
Hello! I have trouble logging into my Spotify Premium account on my desktop app. It constantly gives Error code accesspoint 34. I uninstalled it and reinstalled the app. Still, it gives the same pr...
2021-04-09 2:45:26 PM
2021-11-11 9:14:50 AM
Jeremy
Spotify Legend
2427 Views
6 replies
6 likes
accesspoint34
Desktop
error code
iOS
macbook
macbookair
macOS

2427 Views
6 replies
6 likes

Superuser Contribution "Liked Songs" on Desktop App shows only 15 of my 498 Liked Songs

PlanPremiumCountryGermanyDeviceMacBook Pro, 13-inch, Mid 2014Operating SystemmacOS Catalina (10.15.7) Since recently, the desktop app shows only the most recent 15 of my 498 Liked songs under "Liked Songs". On my mobile app (Android) all 498 Liked so...

paveldp
Newbie
Plan Premium Country Germany Device MacBook Pro, 13-inch, Mid 2014 Operating System macOS Catalina (10.15.7) Since recently, the desktop app shows only the most recent 15 of my 498 Li...
2021-10-27 3:57:18 PM
2021-11-11 9:08:15 AM
Jeremy
Spotify Legend
566 Views
5 replies
1 likes

566 Views
5 replies
1 likes

Scrobbling to Last.fm from behind a proxy

I've noticed scrobbling stopped working for me from behind a proxy. When I play a song in the Mac desktop client and open the Web player https://open.spotify.com/ the web player doesn't indicate I'm playing from "another device" as it usually does. I...

jakot
Gig Goer
I've noticed scrobbling stopped working for me from behind a proxy. When I play a song in the Mac desktop client and open the Web player https://open.spotify.com/ the web player doesn't ind...
2019-07-26 11:34:35 AM
2021-11-10 3:08:39 PM
yurigava
Casual Listener
1860 Views
9 replies
6 likes

1860 Views
9 replies
6 likes

Superuser Contribution Error code: access point: 34. Cannot login to Spotify on MacBook.

Seemingly for no reason, Spotify on my MacBook Air was not connecting to the internet. I thought this was because I moved house, as I changed wifi sources. So, I logged out. Now that I try to log back in, there is a message saying a firewall might be...

alicecarltonn
Casual Listener
Seemingly for no reason, Spotify on my MacBook Air was not connecting to the internet. I thought this was because I moved house, as I changed wifi sources. So, I logged out. Now that I try to log bac...
2020-05-14 4:03:38 AM
2021-11-10 2:39:45 PM
Alex
Spotify Legend
24783 Views
4 replies
16 likes
access point 34
firewall
Login
Mac
Mac Demarco
proxy server

24783 Views
4 replies
16 likes

Superuser Contribution Posting Playlists to Facebook Error: "Something Went Wrong"

I curate a daily playlist series, and have a few times now run into an error where the "Copy Link" function produces a functional link, but no preview thumbnail. This is an issue for me for branding—help please?

TrackByTrack_TxT
Roadie
I curate a daily playlist series, and have a few times now run into an error where the "Copy Link" function produces a functional link, but no preview thumbnail. This is an issue for me for branding—...
2021-10-22 7:23:04 PM
2021-11-08 6:50:03 PM
Eni
Moderator
1005 Views
5 replies
0 likes

1005 Views
5 replies
0 likes

Superuser Contribution Sorting songs in playlist

PlanPremiumCountryBelgium DeviceMacbook Air 2018Operating SystemmacOS Monterey My Question or IssueThis will seem so stupid but I really can't find out how to sort my playlists and it's driving me crazy. Every "how to" article has a different design ...

mvl2000
Newbie
Plan Premium Country Belgium Device Macbook Air 2018 Operating System macOS Monterey My Question or Issue This will seem so stupid but I really can't find out how to sort my ...
2021-11-04 7:17:05 PM
2021-11-05 8:25:30 PM
MafeG
Spotify Legend
329 Views
1 replies
0 likes

329 Views
1 replies
0 likes

Solved!!Superuser Contribution No internet connection detected at lower bandwidths

PlanPremiumCountryAustralia DeviceMacbook Pro mid 2015 Operating SystemMac OS 10.13.6 My Question or IssueSince the latest Spotify update, Spotify seems to be saying "no internet connection detected" for internet speeds lower than 10 Mbps. I have an ...

roboanto
Regular
Plan Premium Country Australia Device Macbook Pro mid 2015 Operating System Mac OS 10.13.6 My Question or Issue Since the latest Spotify update, Spotify seems to be s...
2021-01-22 6:12:10 AM
2021-11-05 4:36:13 AM
roboanto
Regular
2103 Views
10 replies
0 likes

2103 Views
10 replies
0 likes

Mac OS Mojave - Siri stops AirPlay playback and steals audio stream

Plan: PremiumCountry: US Device: iPhone XS and iMac 4KOperating System: iOS 12.1.2 and Mac OS 10.14.2 I came accross an odd bug. Here is what happens. Playing Spotify on iPhone over AirPlay to an Apple TV. The Spotify application is open on the Mac c...

cjina2
Casual Listener
Plan: Premium Country: US Device: iPhone XS and iMac 4K Operating System: iOS 12.1.2 and Mac OS 10.14.2 I came accross an odd bug. Here is what happens. Playing Spotify o...
2019-01-11 5:37:58 PM
2021-11-04 12:04:00 AM
arcadelt
Casual Listener
925 Views
3 replies
1 likes

925 Views
3 replies
1 likes

Superuser Contribution Can not find public profile in Desktop app

Plan: PremiumCountry: Czech Republic Device: Macbook Pro M1 2020Operating System: Mac OS Big Sur My Question or Issue: I can not find some profiles or playlists that are visible via web player.Example: https://open.spotify.com/user/aue5qvavvyvnunuudo...

landsman
Casual Listener
Plan: Premium Country: Czech Republic Device: Macbook Pro M1 2020 Operating System: Mac OS Big Sur My Question or Issue: I can not find some profiles or playlists that ar...
2021-11-01 9:01:08 AM
2021-11-03 6:56:08 PM
Eni
Moderator
489 Views
4 replies
0 likes

489 Views
4 replies
0 likes

Superuser Contribution Album covers disappear after 30 seconds

PlanPremiumCountrySeweden DeviceMac mini (late 2014)Operating System(iOS 11,6 Big Sur) My Question or IssueSo the thing is, when I log on to Spotify all my album covers are showing. But after ca 30 seconds, some of them are disappear. It's always the...

fiskragu
Casual Listener
Plan Premium Country Seweden Device Mac mini (late 2014) Operating System (iOS 11,6 Big Sur) My Question or Issue So the thing is, when I log on to Spotify all my album cover...
2021-10-28 4:39:42 PM
2021-11-02 1:37:38 PM
Alex
Spotify Legend
1026 Views
5 replies
0 likes
album covers disappear

1026 Views
5 replies
0 likes

Superuser Contribution Cannot add album to a new playlist on Desktop app

As per the title. 11.5.1 Big Sur user. Using desktop app. Trying to add an album to a new playlist and it just won't work. Seems like it's a glitch and have found a workaround by scrolling down the list of playlists and back up again. This seems to f...

britishteapower
Regular
As per the title. 11.5.1 Big Sur user. Using desktop app. Trying to add an album to a new playlist and it just won't work. Seems like it's a glitch and have fo...
2021-11-01 2:29:40 PM
2021-11-01 12:56:40 AM
MafeG
Spotify Legend
394 Views
1 replies
1 likes

394 Views
1 replies
1 likes

Superuser Contribution popup description window is cropped

BrowserChrome Version 94.0.4606.81 (Official Build) (x86_64)Operating SystemMac OS 11,8 (Big Sur) My Question or Issueon the web application, when mouse hovers the saves question mark icon for more info, "SAVES (?)", a cropped pop up windows is shown...

GalAdrian
Music Fan
Browser Chrome Version 94.0.4606.81 (Official Build) (x86_64) Operating System Mac OS 11,8 (Big Sur) My Question or Issue on the web application, when mouse hovers the saves question mar...
2021-10-21 10:50:45 PM
2021-10-26 12:16:39 PM
Alex
Spotify Legend
584 Views
5 replies
0 likes

584 Views
5 replies
0 likes

Superuser Contribution Silicon M1 - MacBookPro | Touchbar

PlanPremiumCountryItalyDeviceApple Silicon MacbookPro M1 Operating System11.6 BigSurSpotify per macOS (Apple Silicon)1.1.70.610.g4585142b My Question or IssueI have install "Apple Silicon" version and missing the "touch bar"/Control Strip Icon suppor...

mikekillthedog
Newbie
Plan Premium Country Italy Device Apple Silicon MacbookPro M1 Operating System 11.6 BigSur Spotify per macOS (Apple Silicon) 1.1.70.610.g4585142b My Question or Issue I have ...
2021-10-24 9:45:40 AM
2021-10-25 10:02:55 AM
Alex
Spotify Legend
559 Views
1 replies
0 likes
BigSur
bug
m1
silicon
Touchbar

559 Views
1 replies
0 likes

Superuser Contribution Deeplink to track doesn't work on multi disc album if track resides on disc other than disc 1

PlanPremium CountryUK DeviceMacbook Pro late 2014Operating SystemMac OS 10.15.1 My Question or IssueDeeplink to track doesn't work on multi disc album if track resides on disc other than disc 1. E.g. https://open.spotify.com/track/7ndGFo9nZ108KPgXtfY...

JonThePon
Newbie
Plan Premium Country UK Device Macbook Pro late 2014 Operating System Mac OS 10.15.1 My Question or Issue Deeplink to track doesn't work on multi disc albu...
2021-10-22 8:40:20 PM
2021-10-23 9:06:12 PM
Eni
Moderator
374 Views
1 replies
0 likes

374 Views
1 replies
0 likes

Superuser Contribution "Can't play current track" after inactivity

PlanPremiumCountryFranceDeviceMacbook Pro late 2016Operating SystemmacOS 10.14.6 My Question or IssueI have this issue since at least 1 month, and it was not fixed with the previous updates. The problem occurs when I want to play anything (song, podc...

leo59345
Casual Listener
Plan Premium Country France Device Macbook Pro late 2016 Operating System macOS 10.14.6 My Question or Issue I have this issue since at least 1 month, and it was not fixed with the p...
2020-02-04 9:21:44 PM
2021-10-21 12:34:09 AM
CarlosE
Moderator
1447 Views
8 replies
10 likes

1447 Views
8 replies
10 likes

Superuser Contribution Facebook Connection mac

Spotify for macOS (Intel)1.1.70.610.g4585142b Trying to connect to Facebook. A window which I believe is an internal browser opens requesting FB un/pw. Regardless the browser, I receive no saved un/pw from Chrome or Safari. Well, I know my un, but I ...

Mikki_Monroe
Visitor
Spotify for macOS (Intel) 1.1.70.610.g4585142b Trying to connect to Facebook. A window which I believe is an internal browser opens requesting FB un/pw. Regardless the browser, ...
2021-10-18 1:13:56 AM
2021-10-19 4:56:08 PM
Jeremy
Spotify Legend
417 Views
1 replies
0 likes

417 Views
1 replies
0 likes

Superuser Contribution Macbook Pro. Spotify will only open if connected to Internet

PlanPremiumCountryUKDeviceMacbook ProOperating System(iOS) My Question or IssueApp wont open unless connected to Internet, though I want to play previously downloaded content.The whole point of having downloaded content is so you can play it WITHOUT ...

johnf52
Gig Goer
Plan Premium Country UK Device Macbook Pro Operating System (iOS) My Question or Issue App wont open unless connected to Internet, though I want to play previously downloaded content...
2021-09-26 4:17:35 PM
2021-10-18 2:47:12 PM
Ver
Spotify Legend
1029 Views
3 replies
0 likes

1029 Views
3 replies
0 likes

Superuser Contribution Desktop app current song display with an old playlist

PlanPremium - USA DeviceMacbook Pro 2018 My Question or IssueI added all songs from multiple albums to the queue. My friends were viewing mismatched song with the album.

shreyanju
Newbie
Plan Premium - USA Device Macbook Pro 2018 My Question or Issue I added all songs from multiple albums to the queue. My friends were viewing mismatched song with the album. ...
2021-10-16 7:13:49 AM
2021-10-17 11:06:09 AM
Alex
Spotify Legend
467 Views
1 replies
0 likes

467 Views
1 replies
0 likes

Solved!!Superuser Contribution Spotify Connect slow to connect to my receiver

PlanPremiumCountryUSA DeviceMacbook Air 2020, Onkyo TX8260 stereo receiver Operating SystemMac OS Catalina 10.15.7 My Question or Issue I have been using Spotify Connect to stream to my Onkyo receiver from my Mac for two years, originally from an old...

mudbucker
Music Fan
Plan Premium Country USA Device Macbook Air 2020, Onkyo TX8260 stereo receiver Operating System Mac OS Catalina 10.15.7 My Question or Issue I have been using...
2021-10-08 2:54:49 PM
2021-10-17 10:14:52 AM
Ver
Spotify Legend
1835 Views
4 replies
0 likes

1835 Views
4 replies
0 likes

Solved!! Desktop Mac App Crashing on login

PlanPremiumCountryUSDeviceMacbook Pro (16-inch, 2019)Operating SystemCatalina 10.15.7 My Question or IssueThe Spotify app started crashing on startup out of the blue. I followed the instructions to uninstall it fully following these instructions:http...

mattbakerpdx
Casual Listener
Plan Premium Country US Device Macbook Pro (16-inch, 2019) Operating System Catalina 10.15.7 My Question or Issue The Spotify app started crashing on startup out of the blue. ...
2021-10-05 1:23:21 AM
2021-10-15 11:29:11 PM
Loxer
Community Legend
1468 Views
5 replies
0 likes

1468 Views
5 replies
0 likes

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