Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Discuss Spotify for Mac
Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...
Visitor
31477 Views
58 replies
9 likes
PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...
Casual Listener
19434 Views
4 replies
0 likes
How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.
Visitor
157201 Views
12 replies
25 likes
The web player link brings me to a white page that says upstream request timeout. The website said it was fixed in October but it is a new issue for me.
Moderator
140743 Views
47 replies
20 likes
PlanPremiumCountryAusDeviceMacbook Pro 2018Operating SystemOS 10.14.3 My Question or IssueEveryday at 9:20am, if my laptop is on it starts playing a specific playlist, I would love to be able to stop it from doing this. I did once have the app wakefy...
Plan Premium Country Aus Device Macbook Pro 2018 Operating System OS 10.14.3 My Question or Issue Everyday at 9:20am, if my laptop is on it starts playing a specific playlist...
Moderator
4307 Views
10 replies
1 likes
PlanFreeIndia DeviceMacBook Air 2017Operating SystemMacOS Mojave 10.14.2I have been trying to add songs to my Playlist, I've set show Unavailable songs to turned On, But still, I can't see certain songs being added. Also if I try to play those songs ...
Plan Free India Device MacBook Air 2017 Operating System MacOS Mojave 10.14.2 I have been trying to add songs to my Playlist, I've set show Unavailable songs to turned On...
Regular
1231 Views
5 replies
0 likes
Premium United States Mac Mojave latest version 3/9/19 When I click on the Browse tab on my Mac desktop and then the Discover tab, every week I would see brand new albums and artists that are based on my listening history. About a month ago, this sto...
Premium United States Mac Mojave latest version 3/9/19 When I click on the Browse tab on my Mac desktop and then the Discover tab, every week I would see brand new albums and artists that ar...
Community Legend
642 Views
3 replies
0 likes
I haven't tried this for probably a couple of years but I used to be able to go into one of my playlists, click share and there was an option to send directly to another Spotify user, and it would go to their Spotify inbox. The only options I see now...
I haven't tried this for probably a couple of years but I used to be able to go into one of my playlists, click share and there was an option to send directly to another Spotify user, and it would go...
Community Legend
594 Views
3 replies
0 likes
Hi, When I put all my music on spotify I sorted it in a few different playlists.But now I see it's also possible to put the music into a 'library' of in 'maps'. What is the difference between maps, library and playlist? And what do you think is the b...
Hi, When I put all my music on spotify I sorted it in a few different playlists. But now I see it's also possible to put the music into a 'library' of in 'maps'. What is the differ...
Music Fan
1272 Views
1 replies
0 likes
PlanPremiumCountryFranceDeviceMacBookPro11,5Operating SystemmacOS Mojave My Question or IssueSince a few weeks, the discover board does not update anymore in spite of a recurrent usage of Spotify. All the discover page is stuck in time. For example, ...
Plan Premium Country France Device MacBookPro11,5 Operating System macOS Mojave My Question or Issue Since a few weeks, the discover board does not update anymore in spite of a recurre...
Community Legend
796 Views
1 replies
1 likes
Hey there, I am trying to find my STATISTICS for the 2018 wrapped that were present when they initially came out. I can find the playlists by going to the wrapped url but the statistics aren't present. Is there a place I can still find this? URLS I'v...
Hey there, I am trying to find my STATISTICS for the 2018 wrapped that were present when they initially came out. I can find the playlists by going to the wrapped url but the statistics aren...
Casual Listener
5624 Views
2 replies
1 likes
PlanPremium My Question or IssueMy username is displayed in numbers as I de-activated my facebook account. I recently re-activated my facebook account but the username is still being displayed as numbers. Any idea how to revert it back to my name?
Plan Premium My Question or Issue My username is displayed in numbers as I de-activated my facebook account. I recently re-activated my facebook account but the username is st...
Casual Listener
670 Views
2 replies
0 likes
None of these three things work, they're still visable but clicking them just brings me to an error page. I've tried clearing my cache and restarting my computer multiple times but neither works!
None of these three things work, they're still visable but clicking them just brings me to an error page. I've tried clearing my cache and restarting my computer multiple times but neither works!&nbs...
Community Legend
507 Views
1 replies
0 likes
I'm using the free version of spotify on the mac and the date added section of my playlists shows up as "in a year." I've tried reinstalling spotify but it still shows up. What can I do to fix this?
I'm using the free version of spotify on the mac and the date added section of my playlists shows up as "in a year." I've tried reinstalling spotify but it still shows up. What can I d...
Visitor
3172 Views
4 replies
0 likes
PlanPremiumCountry: Netherlands DeviceIphone 7Operating System: iOS 12.1.4 My Question or IssueSo I put my playlist in 'recently added' but it isn't in sync with the same playlist on my mac
Plan Premium Country: Netherlands Device Iphone 7 Operating System: iOS 12.1.4 My Question or Issue So I put my playlist in 'recently added' but it isn't in syn...
Spotify Star
532 Views
1 replies
0 likes
Hey guys, today I created a Spotify Free account with the intention to upgrade to Premium very soon, but before that, I wanted to move all of my music from Apple Music, so I started looking up each individual album. Over HALF the songs (about 30-ish)...
Hey guys, today I created a Spotify Free account with the intention to upgrade to Premium very soon, but before that, I wanted to move all of my music from Apple Music, so I started l...
Spotify Legend
876 Views
3 replies
0 likes
I have an old MacBook 1,1 that I want to use only to stream music from Spotify.The latest OS X he can run is 10.6.8, the actual Spotify release wants OS X 10.10, the web player is not available in the latest Opera (25.0.1614.71) and Firefox (48.0.2),...
I have an old MacBook 1,1 that I want to use only to stream music from Spotify. The latest OS X he can run is 10.6.8, the actual Spotify release wants OS X 10.10, the web player is not available in ...
Casual Listener
12372 Views
5 replies
0 likes
PlanPremiumCountry BucharestDeviceOnePlus 6TOperating SystemWindows 10/ android My Question or IssueSo a couple of days ago my spotify app on windows just stopped playing music. I tried to find a solution (reinstalling spotify, deleting some files, i...
Plan Premium Country Bucharest Device OnePlus 6T Operating System Windows 10/ android My Question or Issue So a couple of days ago my spotify app on windows just stopped playin...
Community Legend
617 Views
1 replies
0 likes
PlanPremiumCountryCanadaDeviceMacbook pro 15 inch (late 2016) and Iphone SEOperating SystemMac Os Mojave 10.14.3 My Question or Issue Hi, I got a problem on Spotify desktop on my mac and it doesn't apply on my iphone. I just upgraded to premium for t...
Plan Premium Country Canada Device Macbook pro 15 inch (late 2016) and Iphone SE Operating System Mac Os Mojave 10.14.3 My Question or Issue Hi, I got a problem on Spotify desk...
Community Legend
995 Views
3 replies
0 likes
I just added songs to Spotify's queue. There were some older additions from the beginning of the week also. I restarted Spotify and now it says "There are no songs to play in the queue". Where did the songs go?! I was about to listen to them. Plan: P...
I just added songs to Spotify's queue. There were some older additions from the beginning of the week also. I restarted Spotify and now it says "There are no songs to play in the queue". Where did th...
Spotify Legend
1569 Views
2 replies
0 likes
My Question or IssueI have a MacBook Pro without a touch bar and Spotify won't let me upload images that are under 300 x 300. I have found heaps of photos above that measurement, but it still doesn't work. I've had Spotify for 3 years now, and on 3 d...
My Question or Issue I have a MacBook Pro without a touch bar and Spotify won't let me upload images that are under 300 x 300. I have found heaps of photos above that measurement, but it sti...
Composer
5462 Views
1 replies
0 likes
so since about a week now, specific songs wont play in my desktop app on my mac. songs play on my ipod and ipad but on my mac, when i click on a song nothing happens. this used to happen to random songs, not all. however from yesterday, no song plays...
so since about a week now, specific songs wont play in my desktop app on my mac. songs play on my ipod and ipad but on my mac, when i click on a song nothing happens. this used to happen to random so...
Newbie
5531 Views
14 replies
2 likes
HelloStarting from the album 'Guero' by Beck second song .. None of the songs are playable on 'My computer' when I select that as output device;On 'Web Player' it does play. So on Web player I can play the songs and I can add them to a playlist, but ...
Hello Starting from the album 'Guero' by Beck second song .. None of the songs are playable on 'My computer' when I select that as output device; On 'Web Player' it does play. S...
Spotify Star
1153 Views
3 replies
0 likes
The Artwork on my computer is not showing up for genres/moods/playlists. It is not enjoyable to use this service without the graphics. Premium UK Device Mac Pro My Question or Issue
The Artwork on my computer is not showing up for genres/moods/playlists. It is not enjoyable to use this service without the graphics. Premium UK Device Mac Pro &n...
Spotify Star
1286 Views
1 replies
0 likes
