Help Wizard

Step 1

NEXT STEP

Desktop (Mac)

Discuss Spotify for Mac

Start a topic

Forum Posts

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

Start Jam Menu - Desktop App.png Queue Right Sidebar.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 1210 Views
  • 1 replies
  • 0 likes
  • 1210 Views
  • 1 replies
  • 0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 3596 Views
  • 1 replies
  • 0 likes
  • 3596 Views
  • 1 replies
  • 0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

Sidebar Tips.png Desktop Sidebar Compact View.png Compact Layout.png
  • Spotify Star
  • Spotify Star
  • MattSuda
  • Spotify Star
  • 2612 Views
  • 1 replies
  • 3 likes
  • 2612 Views
  • 1 replies
  • 3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

  • Casual Listener
  • bfteach
  • Regular
  • 37887 Views
  • 19 replies
  • 1 likes
  • music stops
  • 37887 Views
  • 19 replies
  • 1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

  • Spotify Legend
  • 164222 Views
  • 0 replies
  • 35 likes
  • Mac
  • 164222 Views
  • 0 replies
  • 35 likes

[Desktop][Playlists] See who added a song to a shared playlist

Previously we could see small circles with the letter of the first name of who added a song to a share playlist, but you have removed it - why?! It was awesome!

  • Music Fan
  • Previously we could see small circles with the letter of the first name of who added a song to a share playlist, but you have removed it - why?! It was awesome!
  • Loxer
  • Community Legend
  • 579 Views
  • 1 replies
  • 0 likes
  • Desktop
    Playlists
  • 579 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Adjust video speed? (1.5x, 2x, etc)

Spotify for Mac (Catalina)Premium planUSAMacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports)MacOS Catalina Today, I'm checking out Joe Rogan's podcast in the Spotify program and was wondering if there was an option to adjust the speed of the video?...

  • Casual Listener
  • Spotify for Mac (Catalina) Premium plan USA MacBook Pro (13-inch, 2019, Four Thunderbolt 3 ports) MacOS Catalina   Today, I'm checking out Joe Rogan's podcast in the Spotify program a...
  • draggedbyrogan
  • Regular
  • 81338 Views
  • 13 replies
  • 15 likes
  • joe rogan
    podcast
    Speed
    video
  • 81338 Views
  • 13 replies
  • 15 likes

Superuser Contribution friend activity

I saw friends listening to music this morning and then suddenly the 'last activity' went from 4 hours ago to 6 days ago on restart.

  • Visitor
  • I saw friends listening to music this morning and then suddenly the 'last activity' went from 4 hours ago to 6 days ago on restart.
  • Alex
  • Spotify Legend
  • 458 Views
  • 1 replies
  • 0 likes
  • Friend Activity
  • 458 Views
  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Hide Recently Played Artists

PlanPremiumCountryUSDeviceMac I didn't want my recently played artists to show anymore and i have no idea how to hide it because every way required a the hide recently played artists button that isnt showing up for some reason. Is it not an option an...

  • Casual Listener
  • Plan Premium Country US Device Mac      I didn't want my recently played artists to show anymore and i have no idea how to hide it because every way required a the hide recentl...
  • MattSuda
  • Spotify Star
  • 671 Views
  • 2 replies
  • 0 likes
  • 671 Views
  • 2 replies
  • 0 likes

Superuser Contribution Song starts playing about 20 seconds in, but track time shows 0:00.

PlanPremiumCountryCanadaDeviceMacbook Pro mid 2014Operating SystemOS 11.5.1 My Question or IssueAlmost every time I start playing something on Spotify, it starts the song at about 20 seconds in even though the track time shows it playing from the beg...

  • Casual Listener
  • Plan Premium Country Canada Device Macbook Pro mid 2014 Operating System OS 11.5.1   My Question or Issue Almost every time I start playing something on Spotify, it starts the song at ...
  • MafeG
  • Spotify Legend
  • 1081 Views
  • 3 replies
  • 0 likes
  • 1081 Views
  • 3 replies
  • 0 likes

Superuser Contribution Missing song in Sadisfaction album by Gregorian

PlanPremiumCountryMalaysiaDeviceiMac 2015Operating SystemCatalina My Question or IssueHi,Once in a lifetime song is missing from Sadisfaction album by Gregorian. Attached photo.Please bring it back.Thank you.Cheers

abpartners_0-1630829169283.png
  • Casual Listener
  • Plan Premium Country Malaysia Device iMac 2015 Operating System Catalina   My Question or Issue Hi, Once in a lifetime song is missing from Sadisfaction album by Gregorian. Attac...
  • Alex
  • Spotify Legend
  • 376 Views
  • 3 replies
  • 0 likes
  • Sadisfaction
  • 376 Views
  • 3 replies
  • 0 likes

Superuser Contribution Autoplay working too well

Plan: Family premium Country: Australia Device: MacBook Pro 2018Operating System: macOS Big Sur, version 11.4 My Question or IssueI've had my autoplay option turned on for a while because it's a great way to discover new music. However, recently auto...

  • Newbie
  •   Plan: Family premium  Country: Australia   Device: MacBook Pro 2018 Operating System: macOS Big Sur, version 11.4   My Question or Issue I've had my autoplay option...
  • Novy
  • Moderator
  • 352 Views
  • 1 replies
  • 0 likes
  • 352 Views
  • 1 replies
  • 0 likes

Superuser Contribution Error code access point 19

Hi,I just subscribed for premium in South Korea.However, I am not able to login in Spotify on my MacBook. It says error code access point 19.Is there a way to solve this problem?

  • Casual Listener
  • Hi, I just subscribed for premium in South Korea. However, I am not able to login in Spotify on my MacBook. It says error code access point 19. Is there a way to solve this problem?
  • delta7
  • Newbie
  • 20955 Views
  • 32 replies
  • 49 likes
  • macbook login
  • 20955 Views
  • 32 replies
  • 49 likes

Bug: Inconsistent Follow / Unfollow button

Hello team,As I wanted to unfollow a contact profile on Spotify, I noticed something odd.Despite the fact I that I am following someone, the action button label says "follow" instead of "unfollow" (red arrow on my screenshot).The drop down menu, is c...

2021-09-07_09-45-23.png
  • Composer
  • Hello team, As I wanted to unfollow a contact profile on Spotify, I noticed something odd. Despite the fact I that I am following someone, the action button label says "follow" instead of "unfollow...
  • AeroZ
  • Composer
  • 557 Views
  • 1 replies
  • 0 likes
  • 557 Views
  • 1 replies
  • 0 likes

Superuser Contribution Two very annoying things about the recent Spotify for Mac app

PlanPremiumCountryNorwayDeviceMacbook Pro 2014Operating SystemMacOS 10.14.6 My Question or Issue So, for the latest incarnations, two (at least) very annoying things have become part of the desktop client of Spotiy for Mac. 1) Adding albums to a play...

  • Regular
  • Plan Premium Country Norway Device Macbook Pro 2014 Operating System MacOS 10.14.6   My Question or Issue   So, for the latest incarnations, two (at least) very annoying things h...
  • oivindi
  • Regular
  • 496 Views
  • 2 replies
  • 0 likes
  • 496 Views
  • 2 replies
  • 0 likes

Solved!!Superuser Contribution Stream or download ...

Plan PremiumCountry Québec, Canada Device iMac (2013)Operating System OS 10.15.7 My Question or Issue Hello ... If I downloaded playlists from Spotify, will Spotify ALWAYS use the downloaded version of a title to play it either from the playlist or f...

  • Music Fan
  • Plan Premium Country Québec, Canada   Device iMac (2013) Operating System OS 10.15.7   My Question or Issue   Hello ...  If I downloaded playlists from Spoti...
  • Eni
  • Moderator
  • 421 Views
  • 1 replies
  • 0 likes
  • 421 Views
  • 1 replies
  • 0 likes

Account name truncated

PlanPremiumCountryThe NetherlandsDeviceMacBook Pro 16 inch (2019)Operating SystemmacOS 11.5.2 My Question or IssueMy account name seems to be truncated in the top right of the macOS app. My name has 18 characters (including spaces) and is truncated a...

  • Casual Listener
  • Plan Premium Country The Netherlands Device MacBook Pro 16 inch (2019) Operating System macOS 11.5.2   My Question or Issue My account name seems to be truncated in the top right of th...
  • dylanvdbrink
  • Casual Listener
  • 478 Views
  • 2 replies
  • 1 likes
  • Account
    macOS
    space
    truncated
  • 478 Views
  • 2 replies
  • 1 likes

Superuser Contribution Desktop app doesn't show Google speakers as a device to connect to

I have a premium account and I'm on Mac Mojave 10.14.4 Whenever I want to cast my Spotify to my Google Home speakers, it works without issue on my phone. However, whenever I try to cast from the desktop app, my speakers never show up as an option. It...

  • Regular
  • I have a premium account and I'm on Mac Mojave 10.14.4   Whenever I want to cast my Spotify to my Google Home speakers, it works without issue on my phone. However, whenever I try to cast from...
  • MafeG
  • Spotify Legend
  • 3548 Views
  • 7 replies
  • 10 likes
  • Connect
    Desktop Mac
    Google Home
  • 3548 Views
  • 7 replies
  • 10 likes

Artwork image is blurry

Hello there, I am creating this topic as I noticed that nobody’s at Spotify seems to care about the issue we are all encountering about artworks when playing a song on an apple device. All the artworks on Spotify mac are blurry as **bleep** and no on...

Capture d’écran 2021-08-30 à 18.39.52.png Capture d’écran 2021-08-30 à 18.48.19.png Capture d’écran 2021-08-30 à 18.47.50.png
  • Casual Listener
  • Hello there,    I am creating this topic as I noticed that nobody’s at Spotify seems to care about the issue we are all encountering about artworks when playing a song on an apple device....
  • MateusM
  • Spotify Star
  • 556 Views
  • 1 replies
  • 1 likes
  • artwork
    blur
    image
    quality
  • 556 Views
  • 1 replies
  • 1 likes

Superuser Contribution Tracks are blurred when scrolling

Spotify 1.1.66.580.gbd43cbc9-a, Mac OS 10.14.6, MacBook Pro 2012 Often when scrolling through tracks, several titles will be replaced by boxy placeholders, indicating that the titles haven't loaded. This started fairly recently. Scrolling up and down...

  • Regular
  • Spotify 1.1.66.580.gbd43cbc9-a, Mac OS 10.14.6, MacBook Pro 2012   Often when scrolling through tracks, several titles will be replaced by boxy placeholders, indicating that the titl...
  • CarlosE
  • Moderator
  • 335 Views
  • 1 replies
  • 0 likes
  • 335 Views
  • 1 replies
  • 0 likes

Superuser Contribution Music swap by itself from spotify iphone to spotify desktop

HI! I have been having problems lately to play music on my phone when my desktop spotify is connected, it keeps swapping! so my music on my phone stops. There is nobody playing music in the laptop because literally I am in front of it.

  • Newbie
  • HI! I have been having problems lately to play music on my phone when my desktop spotify is connected, it keeps swapping! so my music on my phone stops. There is nobody playing music in the laptop be...
  • Jeremy
  • Spotify Legend
  • 370 Views
  • 1 replies
  • 0 likes
  • 370 Views
  • 1 replies
  • 0 likes

Superuser Contribution Play custom Stations app in main macOS desktop app

Is there a way to play custom stations I made in the Stations app on Android in the main macOS desktop app? Do these show up somewhere as custom radio stations?

  • Casual Listener
  • Is there a way to play custom stations I made in the Stations app on Android in the main macOS desktop app? Do these show up somewhere as custom radio stations?
  • Eni
  • Moderator
  • 892 Views
  • 5 replies
  • 0 likes
  • 892 Views
  • 5 replies
  • 0 likes

Solved!!Superuser Contribution Can't login - error code Accesspoint:32

Hi, I can't seem to be able to login to my account in the Spotify app on my Mac (works everywhere else, even in the browser of the Mac etc...). I've restarted the computer, I've done a clean re-install of the Spotify app. The firewall is disabled and...

  • Casual Listener
  • Hi, I can't seem to be able to login to my account in the Spotify app on my Mac (works everywhere else, even in the browser of the Mac etc...). I've restarted the computer, I've done a clean re-insta...
  • Elena
  • Moderator
  • 14009 Views
  • 3 replies
  • 0 likes
  • 14009 Views
  • 3 replies
  • 0 likes

Solved!! Bad sound quality of a single track

PlanPremiumCountrySweden DeviceMacbook Pro late 2012Operating SystemOSX 10.15.7 Catalina My Question or IssueListening to MONO NO AWARE's album 人生、山おり谷おり (jinsei, yamaori taneori) and their famous single song マンマミーヤ! (Manmamiiya!) has horrendous qual...

  • Casual Listener
  •   Plan Premium Country Sweden   Device Macbook Pro late 2012 Operating System OSX 10.15.7 Catalina   My Question or Issue Listening to MONO NO AWARE's album 人生、山おり谷おり (jins...
  • AdamDam
  • Spotify Star
  • 733 Views
  • 1 replies
  • 0 likes
  • MONO NO AWARE
    P-VINE
  • 733 Views
  • 1 replies
  • 0 likes

Superuser Contribution All the playlists I saved and made are gone

PlanPremiumCountryCanada + South KoreaDeviceMacBook Pro + Galaxy Note 10+ My Question or IssueI had about 70 playlists I made and I was following about 700 playlists (yeah, a lot); along with about 7 playlist folders. I was just opening the Spotify a...

  • Casual Listener
  • Plan Premium Country Canada + South Korea Device MacBook Pro + Galaxy Note 10+   My Question or Issue I had about 70 playlists I made and I was following about 700 playlists (yeah, a lot...
  • CarlosE
  • Moderator
  • 596 Views
  • 4 replies
  • 0 likes
  • 596 Views
  • 4 replies
  • 0 likes