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Not downloading, zip file corrupted Mac

I just purchased a m4 macbook running 26.2 Tahoe. I tried downloading spotify from Safari and Chrome. Every time I try to open the zip file it says Unable to expand "SpotifyInstaller.zip" into "Desktop". (Error 79 - Inappropriate file type or format....

Casual Listener

zahirramcharan

Visitor

15862 Views

79 replies

9 likes

  • 15862 Views
  • 79 replies
  • 9 likes

Solved!! How to stop Spotify from starting on login on macOS

hi! this is the same question as this one but because it’s marked as solved and the solution doesn’t work for me, I’m posting it again. I’ve double checked:1) I have no “login items” for my user in the Users & Groups pref pane2) when I right click th...

Music Fan

sp0tifyispants

Casual Listener

38840 Views

8 replies

1 likes

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  • 8 replies
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Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

grumotdj

Casual Listener

38340 Views

7 replies

0 likes

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Superuser Contribution Descargas en MacOS High Sierra

Buenas, tengo el siguiente problema. Uso mi Mac con High Sierra muchas veces sin conexión a Internet. Por eso descargo la musica de Spotify.El problema viene que me la descarga en una ruta que no es la indicada. Tengo 2 discos duros, uno para el sist...

Newbie

Buenas, tengo el siguiente problema. Uso mi Mac con High Sierra muchas veces sin conexión a Internet. Por eso descargo la musica de Spotify. El problema viene que me la descarga en una ruta que no e...

Xenia

Spotify Legend

1131 Views

1 replies

0 likes

  • 1131 Views
  • 1 replies
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Solved!! Can't play the current song

Hi, I've got a Premium account and the desktop app on MacOS Mojave. The app has been behaving erratically. I would listen to music, pause, go back to play again and it'd keep saying can't play the current song. I removed the old app and installed the...

Casual Listener

Hi,   I've got a Premium account and the desktop app on MacOS Mojave. The app has been behaving erratically. I would listen to music, pause, go back to play again and it'd keep saying can't pl...

haphazardeous

Casual Listener

973 Views

2 replies

0 likes

  • 973 Views
  • 2 replies
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Solved!! Red Hot Chill Peppers Plays second, no matter what I select

PlanPremiumCountryUKDeviceiMacOperating SystemMac OS 15 My Question or IssueI've had an onrunning issue with Spotify on my Mac Desktop. No matter what playlist or choice of songs I select, Spotify will play - The first song on the playlist- I Could D...

Visitor

Plan Premium Country UK Device iMac Operating System Mac OS 15   My Question or Issue I've had an onrunning issue with Spotify on my Mac Desktop. No matter what playlist or choice of s...

Emilia_8

Community Legend

1040 Views

1 replies

1 likes

  • 1040 Views
  • 1 replies
  • 1 likes

Solved!!Superuser Contribution remove unwanted artists from radio/release radar, "discover" playlists

recently my mothers iPad broke and I gave her mine until she git her new one. During that time she used Spotify Premium on my iPad and listened to a whole bunch of horrible music (read: music that´s not even close to what I like) and this totally mes...

Casual Listener

recently my mothers iPad broke and I gave her mine until she git her new one. During that time she used Spotify Premium on my iPad and listened to a whole bunch of horrible music (read: music that´s ...

Ivan

Spotify Legend

43483 Views

28 replies

20 likes

Mac
  • 43483 Views
  • 28 replies
  • 20 likes

Solved!! Need help with which version of Spotify for Mac is compatible with old macbook

Greetings, I have a Premium account, an iPhone 6s plus, and I am in the United States. I would like to install desktop on an old MacBook (August 2008) that is not able to be upgraded past OS X 10.7.5 . Although older versions of Spotify for Mac seem ...

Visitor

Greetings,    I have a Premium account, an iPhone 6s plus, and I am in the United States. I would like to install desktop on an old MacBook (August 2008) that is not able to be upgraded p...

引きこもり

Roadie

9901 Views

3 replies

0 likes

old mac compatibility
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Solved!! "Recently Played" row under "Home" menu item not updating.

PlanPremiumCountryUSOperating SystemWindows 10, MacOS Mojave My Question or IssueThe recently played section under "Home" is not updating for me. I have tried multiple steps to resolve, logging out and in, listening on all my devices, uninstalling an...

Casual Listener

  Plan Premium Country US Operating System Windows 10, MacOS Mojave   My Question or Issue The recently played section under "Home" is not updating for me. I have tried multiple st...

wreckoning90125

Casual Listener

1122 Views

2 replies

0 likes

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Solved!!Superuser Contribution Local files to "spotify" songs

Hello. I'm new on Spotify. I have some questions.I have always had my music on my Mac as local files and listened them on iTunes. And also I have always had an ipod to listen my music. Now I want to move to Spotify because I have a new phone that can...

Newbie

Hello. I'm new on Spotify. I have some questions. I have always had my music on my Mac as local files and listened them on iTunes. And also I have always had an ipod to listen my music. Now I want t...

Guido

Spotify Legend

3987 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Solved!! Using Bluetooth for only Spotify (not other computer audio) on Macbook

I would like to use a bluetooth speaker to play spotify during the workday. But when I connect my macbook to the speaker ALL sounds divert to the speaker. Is there a way to connect only the Spotify App with the speaker? Other email or IM notification...

Visitor

I would like to use a bluetooth speaker to play spotify during the workday. But when I connect my macbook to the speaker ALL sounds divert to the speaker. Is there a way to connect only the Spotify A...

itu_

Community Legend

12050 Views

1 replies

1 likes

  • 12050 Views
  • 1 replies
  • 1 likes

Port 4070 blocked : Why Spotify won't connect to port 80?

Hey, My office only allows Port 80 and 443 connection. As far as I know, Spotify is suposed to try theise ports once it has detected that the port 4070 is closed. For some reason, my client just stay offline, whereas there is no domain name restricti...

Casual Listener

Hey,   My office only allows Port 80 and 443 connection.   As far as I know, Spotify is suposed to try theise ports once it has detected that the port 4070 is closed.   For...

samf12345

Visitor

33920 Views

3 replies

2 likes

Mac
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  • 3 replies
  • 2 likes

Solved!! Playback with cuts after upgrading to Mojave

PlanPremiumCountryPortugalDeviceMac Pro 5,1Operating SystemMojave 10.14.6 My Question or IssueEverything was ok in High Sierra, after updating to Mojave the playback isn't fluid, it cuts frequently even in local files. I've uninstalled the app (as pe...

Casual Listener

Plan Premium Country Portugal Device Mac Pro 5,1 Operating System Mojave 10.14.6   My Question or Issue Everything was ok in High Sierra, after updating to Mojave the playback isn't fl...

BikerCrow

Casual Listener

1005 Views

1 replies

0 likes

cuts
mojave
upgrade
  • 1005 Views
  • 1 replies
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Solved!!Superuser Contribution Spotify not playing new music, showing friend's feed nor connecting to musicxmatch

DeviceMacOperating SystemMacOS High Sierra My Question or Issue Hi there. I am having several issues: the Spotify app on my Mac won't play new music that I search, it suddenly stops playing music downloaded in my playlists (simply says "can't play th...

Casual Listener

Device Mac Operating System MacOS High Sierra   My Question or Issue   Hi there. I am having several issues: the Spotify app on my Mac won't play new music that I search, it suddenly...

Peter

Spotify Legend

1911 Views

3 replies

0 likes

  • 1911 Views
  • 3 replies
  • 0 likes

Solved!!Superuser Contribution Cover for a release

Hi, I'm Riccardo, I'm a graphic designer and I'm working with artists who will shortly publish a song on Spotify with my cover. This cover has a real cow heart in the snow. I would like to know if this representation reflects the image guidelines of ...

Casual Listener

Hi, I'm Riccardo, I'm a graphic designer and I'm working with artists who will shortly publish a song on Spotify with my cover. This cover has a real cow heart in the snow. I would like to know if th...

Mario

Spotify Legend

2670 Views

3 replies

0 likes

cover
Guide
Guidelines
image
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  • 3 replies
  • 0 likes

Solved!! Can not download Mac app

Plan: PremiumCountry: SpainDevice: MacBook High Sierra When I try to download Spotify client for Mac from the official page https://www.spotify.com/int/download/mac/ I get 404 error:

Newbie

Plan: Premium Country: Spain Device: MacBook High Sierra   When I try to download Spotify client for Mac from the official page https://www.spotify.com/int/download/mac/ I get 404 ...

Emilia_8

Community Legend

1204 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!!Superuser Contribution Inconsistent label on the French Mac Desktop App

Hi team, i am a French user of your services.On the Mac Desktop App (1.1.21.1654.g282a2807), once on my profile page, the French labels used for the "Following" and "Followers" sections are misleading and not aligned to the ones (that are correct to ...

Visitor

Hi team, i am a French user of your services. On the Mac Desktop App (1.1.21.1654.g282a2807), once on my profile page, the French labels used for the "Following" and "Followers" sections are mislead...

Peter

Spotify Legend

997 Views

3 replies

0 likes

  • 997 Views
  • 3 replies
  • 0 likes

Solved!! Highlight playing track in playlist not working properly.

Plan: PremiumCountry: UKDevice: MacOS I've only just noticed the the jump-to-now-playing where you click the song title and it looks like it's supposed to jump to and highlight that track in the playlist, except that it jumps to the wrong track most ...

Regular

Plan: Premium Country: UK Device: MacOS   I've only just noticed the the jump-to-now-playing where you click the song title and it looks like it's supposed to jump to and highlight that...

gyabire

Casual Listener

4879 Views

2 replies

2 likes

  • 4879 Views
  • 2 replies
  • 2 likes

It's NOT possible to change the location where your music is stored. [Mac OS X]

PlanPremiumCountryNorwayDeviceMacbook Air Early 2014Operating SystemmacOS MOJAVE 10.14.6 My Question or IssueI have changed the Setting for "Offline Storage Location" in the Spotify settings to my external sd Card.When I stream songs or download anyt...

Regular

Plan Premium Country Norway Device Macbook Air Early 2014 Operating System macOS MOJAVE 10.14.6   My Question or Issue I have changed the Setting for "Offline Storage Location" in...

Jacob

Community Legend

3808 Views

11 replies

0 likes

  • 3808 Views
  • 11 replies
  • 0 likes

Solved!! [Desktop] Can't change my profile picture

PlanPremiumCountry USA DeviceMacbook Pro 2019Operating System(iOS 10.14.3 My Question or IssueI recently removed my current profile in order to change it. Now when I add a new photo after clicking the change button, it's not there. It shows up but on...

Visitor

Plan Premium Country USA   Device Macbook Pro 2019 Operating System (iOS 10.14.3   My Question or Issue I recently removed my current profile in order to change it. Now when I add...

onzy123

Newbie

2136 Views

4 replies

7 likes

  • 2136 Views
  • 4 replies
  • 7 likes

Solved!! Ads playing on podcast even on premium

Premium planCountry: New Zealand DeviceMacbook Pro late 2016Operating SystemMac OS Mojave My Question or IssueI've been listening to the Magnus Archives podcast and I'm getting this problem where it'll play ads before the episode even though I have p...

Newbie

Premium plan Country: New Zealand   Device Macbook Pro late 2016 Operating System Mac OS Mojave   My Question or Issue I've been listening to the Magnus Archives podcast and I'm ge...

clockwatching13

Casual Listener

3463 Views

1 replies

0 likes

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  • 1 replies
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Solved!! Media Keys not working (F7,F8,F9)

Plan: Premium StudentCountry: USA Device: Macbook ProOperating System: High SierraMy Question or Issue: I used to be able to use the media keys (F7 for previous, F8 for play/pause, and F9 for next) to control spotify on my macbook pro. These no longe...

Casual Listener

Plan: Premium Student Country: USA   Device: Macbook Pro Operating System: High Sierra My Question or Issue:   I used to be able to use the media keys (F7 for previous, F8 for play/p...

piercoucou

Visitor

14910 Views

4 replies

1 likes

  • 14910 Views
  • 4 replies
  • 1 likes

Desktop Spotify crashes every time on macOS 10.14.6

Plan PremiumBulgaria DeviceMacBook Pro (15-inch, 2018)Operating SystemMojave 10.14.6 My Question or IssueEverytime I try to start Spotify it just crashes (does not start). Tried adding in privacy settings accessibility, no luck.Tried uninstalling the...

Regular

Plan Premium Bulgaria   Device MacBook Pro (15-inch, 2018) Operating System Mojave 10.14.6   My Question or Issue Everytime I try to start Spotify it just crashes (does not st...

jdavchev

Regular

5290 Views

9 replies

3 likes

  • 5290 Views
  • 9 replies
  • 3 likes