Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
588 Views
1 replies
0 likes

588 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3192 Views
1 replies
0 likes

3192 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
2286 Views
1 replies
3 likes

2286 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
37133 Views
19 replies
1 likes
music stops

37133 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
163804 Views
0 replies
34 likes
Mac

163804 Views
0 replies
34 likes

Solved!!Superuser Contribution Queue syncs incorrectly across desktop and mobile

Plan: PremiumCountry: USA DeviceGoogle Pixel Operating SystemAndroid 8.1.0 My Question or Issue I use Spotify Premium on my Google Pixel and my Mac desktop at work. When I fill the queue on my desktop, the queue is persisted to my phone -- which is f...

Aliyaaa
Regular
Plan: Premium Country: USA Device Google Pixel Operating System Android 8.1.0 My Question or Issue I use Spotify Premium on my Google Pixel and my Mac desktop at ...
2018-08-14 4:06:06 PM
2021-08-09 9:30:39 AM
Alex
Spotify Legend
1923 Views
13 replies
1 likes

1923 Views
13 replies
1 likes

Superuser Contribution the last song on playlists and/or albums are grayed out

This just started happening in the last week or so (around 8/1/21): Suddenly, the last song (or sometimes more songs but usually at the end) on my playlists and/or various albums are grayed out. They will play but you can't see what they are. This on...

danstrachota
Regular
This just started happening in the last week or so (around 8/1/21): Suddenly, the last song (or sometimes more songs but usually at the end) on my playlists and/or various albums are grayed out. They...
2021-08-06 8:25:57 PM
2021-08-07 11:38:08 PM
Eni
Moderator
414 Views
1 replies
0 likes

414 Views
1 replies
0 likes

Solved!!Superuser Contribution Can't right click on now playing album art

PlanPremiumCountryUnited StatesDeviceMacbook proOperating SystemMac OS 10.15.7 My Question or IssueSince a couple of days ago I can no longer right click on the now playing album art at the bottom lefthand corner of the application. Before, it was re...

c_lawlz
Music Fan
Plan Premium Country United States Device Macbook pro Operating System Mac OS 10.15.7 My Question or Issue Since a couple of days ago I can no longer right click on the now play...
2021-08-04 9:53:26 PM
2021-08-07 12:09:55 PM
Xenia
Moderator
1061 Views
3 replies
6 likes
Desktop
Mac

1061 Views
3 replies
6 likes

Superuser Contribution Mac Audio Buttons are skipping/pausing on wrong account Duo

Plan - DuoUnited KingdomMac - BigSur With working from home a lot more, me and my partner choose the duo plan as it's a lot cheaper and love the duo mix we get especially for the office and car journeys. The only problem is, if we are both listening ...

Scaalees
Casual Listener
Plan - Duo United Kingdom Mac - BigSur With working from home a lot more, me and my partner choose the duo plan as it's a lot cheaper and love the duo mix we get especially for the office ...
2021-08-05 4:52:11 PM
2021-08-06 8:16:22 PM
MafeG
Spotify Legend
417 Views
1 replies
0 likes
audio playback issue
BigSur
bug
Mac
pause
skip

417 Views
1 replies
0 likes

Crackling - Mac

PlanPremiumCountryUKDeviceMacbook Pro late 2018)Operating SystemBig Sur 11.5 My Question or IssueJust posting this in case it helps anyone else. I had a crackling every 30 seconds or so on Spotify. I followed the steps here - https://community.spotif...

chris_mathews
Newbie
Plan Premium Country UK Device Macbook Pro late 2018) Operating System Big Sur 11.5 My Question or Issue Just posting this in case it helps anyone else. I had a crackling every 30 se...
2021-08-05 10:25:35 AM
2021-08-06 8:10:37 PM
danstrachota
Regular
923 Views
1 replies
0 likes
crackling
Mac

923 Views
1 replies
0 likes

Superuser Contribution Playback stopping when streaming from akamaized

PlanPremiumCountryNLDeviceMacbook Pro 2015Operating SystemMacOS 11.4Spotify version1.1.64.561.g71bd09eb-a For a while now I have issues with music stopping and seeing the "Can't play current song" message in the UI. I investigated and I see it is the...

adlakudhlukDB
Casual Listener
Plan Premium Country NL Device Macbook Pro 2015 Operating System MacOS 11.4 Spotify version 1.1.64.561.g71bd09eb-a For a while now I have issues with music stopping and seeing the "...
2021-08-04 9:46:38 AM
2021-08-06 3:34:47 PM
Alex
Spotify Legend
1777 Views
3 replies
0 likes

1777 Views
3 replies
0 likes

Solved!!Superuser Contribution Can't remove a playlist cover?

I'm in the US, and I have Spotify premium. I'm trying to edit my playlist covers from one of my public playlists from my MacBook air, and I decided I didn't like one of the covers I chose and wanted to go back to the original four-album cover display...

raincake
Casual Listener
I'm in the US, and I have Spotify premium. I'm trying to edit my playlist covers from one of my public playlists from my MacBook air, and I decided I didn't like one of the covers I chose a...
2020-05-05 11:19:26 PM
2021-08-05 8:16:57 PM
Eni
Moderator
17385 Views
17 replies
0 likes

17385 Views
17 replies
0 likes

Music won't play after 6 seconds

Plan(Premium)Country(Australia) Device(MacBook Air, 13")Operating System(10.15.7) Whenever I have any music on, in any order, the song always stops playing and says "Can't play current song" yet the play button says it is still playing but it isn't. ...

silviak
Casual Listener
Plan (Premium) Country (Australia) Device (MacBook Air, 13") Operating System (10.15.7) Whenever I have any music on, in any order, the song always stops playing and says "Can...
2021-08-03 5:47:05 PM
2021-08-04 3:17:52 PM
MateusM
Spotify Star
451 Views
3 replies
0 likes

451 Views
3 replies
0 likes

[Desktop][Discover] Ban Ted Nugent from Spotify

As a decent human being who supports his country, I object to the possibility that Ted Nugent: a pedophile, a racist windbag, and a degenerate traitor who soiled himself in order to dodge the draft during the Vietnam War, earns ANY royalties from his...

gregswallow
Regular
As a decent human being who supports his country, I object to the possibility that Ted Nugent: a pedophile, a racist windbag, and a degenerate traitor who soiled himself in order to dodge the draft d...
2021-08-03 10:33:38 PM
966 Views
0 replies
0 likes
Desktop

966 Views
0 replies
0 likes

Superuser Contribution What is the quality of music on the web?

PlanPremiumOperating SystemWindows 10 My Question or IssuePlaying music on the web is the same as playing in the application? I mean the qualityI use goole chorme

papaerhouse
Casual Listener
Plan Premium Operating System Windows 10 My Question or Issue Playing music on the web is the same as playing in the application? I mean the quality I use goole chorme
2018-12-10 3:11:50 AM
2021-08-02 12:11:23 PM
Alex
Spotify Legend
12245 Views
3 replies
1 likes
quality
web

12245 Views
3 replies
1 likes

Solved!!Superuser Contribution Local Files disabled but still showing up on playlists!

Device:Macbook Pro 16 inchOperating System:macOS Catalina My Question or Issue I have local files disabled as shown here: Yet the local files that were added to my playlist before still show upI have tried deleting the local-files cache, and it works...

sqr_08
Music Fan
Device: Macbook Pro 16 inch Operating System: macOS Catalina My Question or Issue I have local files disabled as shown here: Yet the local files that were added to m...
2021-07-17 1:27:01 PM
2021-08-01 8:14:04 AM
Jeremy
Spotify Legend
2128 Views
19 replies
0 likes

2128 Views
19 replies
0 likes

Solved!! Web Player Broken On Chrome Across multiple OS'es

PlanPremiumCountryCanada/US DevicePixelbook 2018, Macbook Pro late 2019 Operating SystemChromeOS 92, OSX Big Sur 11.5.1 My Question or IssueI am trying to use the web player but it seems some of the web requests are hitting 50X errors (server side). ...

cujomalainey
Casual Listener
Plan Premium Country Canada/US Device Pixelbook 2018, Macbook Pro late 2019 Operating System ChromeOS 92, OSX Big Sur 11.5.1 My Question or Issue I am trying to use t...
2021-07-30 8:42:56 PM
2021-07-30 10:19:06 PM
MattSuda
Spotify Star
485 Views
3 replies
2 likes

485 Views
3 replies
2 likes

Solved!!Superuser Contribution Problem Returns:Spotify App Regularly Opens With Black Window

Premium PlanMac Mini 2018 (Intel)OS 10.14.6 MojaveSpotify 1.1.62.583.gdac868ed-a Hello- I thought that this problem was fixed around 3 weeks ago. See the previous thread at https://community.spotify.com/t5/Desktop-Mac/Cannot-Configure-Mac-Desktop-Mac...

MusicMaven
Music Fan
Premium Plan Mac Mini 2018 (Intel) OS 10.14.6 Mojave Spotify 1.1.62.583.gdac868ed-a Hello- I thought that this problem was fixed around 3 weeks ago. See the prev...
2021-07-09 6:28:34 AM
2021-07-28 12:19:41 AM
Julian
Moderator
745 Views
5 replies
0 likes

745 Views
5 replies
0 likes

Superuser Contribution Cannot make playlists public in Mac OS Big Sur

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or IssueThe "Make Public / Make Secret" option has disappeared after updating to Mac OS Big Sur. Also...

biophon
Newbie
...ake Public / Make Secret" option has disappeared after updating to Mac OS Big Sur. Also the Remove button in all the lists. This makes Spotify useless for me. Yes, I have re-installed the app.
2021-07-27 10:08:07 PM
2021-07-28 10:49:56 PM
CarlosE
Moderator
440 Views
1 replies
0 likes

440 Views
1 replies
0 likes

Solved!!Superuser Contribution Version 1.1.61.583 crash on Mac OS X 10.11

PlanPremiumCountrySpainDeviceiMac 20" 2007 2.4 GHz Intel Core 2 DuoOperating SystemMac OS X 10.11.6 My Question or IssueThe previous version worked more or less correctly.It is only updated to the new version 1.1.61.583 and although the program opens...

MacTerrassa
Music Fan
Plan Premium Country Spain Device iMac 20" 2007 2.4 GHz Intel Core 2 Duo Operating System Mac OS X 10.11.6 My Question or Issue The previous version worked more or less correctly. I...
2021-06-18 11:52:21 AM
2021-07-27 11:01:44 AM
Jeremy
Spotify Legend
1856 Views
10 replies
0 likes

1856 Views
10 replies
0 likes

Superuser Contribution [Desktop][Browse] Display new albums

Hello, a couple of weeks ago you have changed the Spotify app and removed the section where one could see all newly released albums. Please bring that section back. This functionality was vital for me as I have discovered new music this way. Cheers.

Roitherkur
Newbie
Hello, a couple of weeks ago you have changed the Spotify app and removed the section where one could see all newly released albums. Please bring that section back. This functionality ...
2021-05-21 10:13:58 AM
2021-07-25 9:18:28 PM
Novy
Moderator
454 Views
1 replies
5 likes
Browse
Desktop

454 Views
1 replies
5 likes

Superuser Contribution How to get layout where i can see song names vs albums ?

Im looking for a song and i have to manually click into every album to try and find it, why cant i see a list of songs anymore, this layout is terrible. How can i have the good and easy to use one back ? Plan PremiumCountry AUDevice MBP 2020Operating...

designalchemy
Visitor
Im looking for a song and i have to manually click into every album to try and find it, why cant i see a list of songs anymore, this layout is terrible. How can i have the good and easy to use...
2021-07-24 12:28:27 PM
2021-07-25 1:58:54 PM
Alex
Spotify Legend
543 Views
1 replies
0 likes

543 Views
1 replies
0 likes

Superuser Contribution List of tracks under Album

HelloI recognize new ui on my MacBook app, it's nice, beautiful, but causes a desire to check what the competition offers (after years paying the premium) because I recognize that discography is now completely useless. For me, the album title and ico...

borowanie
Newbie
Hello I recognize new ui on my MacBook app, it's nice, beautiful, but causes a desire to check what the competition offers (after years paying the premium) because I recognize that discography is no...
2021-04-01 2:08:50 PM
2021-07-23 3:18:52 PM
djvladMIR
Casual Listener
2023 Views
10 replies
2 likes
discography
tracks
UI

2023 Views
10 replies
2 likes

Certain playlists won't play

Plan Premium DuoCountry Australia DeviceMacBook Air Early 2015Operating SystemMacOS Mojave The problem is when I play playlists created by Spotify, they work just fine. But whenever I play playlists that I have created it doesn't work.

annaaop
Casual Listener
Plan Premium Duo Country Australia Device MacBook Air Early 2015 Operating System MacOS Mojave The problem is when I play playlists created by Spotify, they work just fine. But ...
2021-05-15 2:41:47 PM
2021-07-22 4:49:50 PM
MateusM
Spotify Star
319 Views
1 replies
0 likes

319 Views
1 replies
0 likes

[Other] why not have a dislike button available in daily mix? ideally song & artist??

i know this is not a new idea but I'm interested to know explanation from spotify - comments suggest functionality used to be there and taken away but don't see any response that acknowledges the 'complaint' feedback or explains reasoning - naturally...

andyc70
Visitor
i know this is not a new idea but I'm interested to know explanation from spotify - comments suggest functionality used to be there and taken away but don't see any response that acknowledges the 'co...
2020-04-17 1:13:15 PM
2021-07-22 3:06:35 PM
TrickyHarry
Visitor
1339 Views
5 replies
14 likes
Other

1339 Views
5 replies
14 likes

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