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Solved!! Spotify begins playing random music

When listening to one of my own playlists, Spotify begins to play random (usually top hits or hip hop) music instead. I may be mid song and it will change to something completely random, or if I have the music paused it will begin playing again later...

Newbie

Jemi

Spotify Legend

152539 Views

5 replies

2 likes

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  • 5 replies
  • 2 likes

Pop-up for xpui appears on app startup

Every time my desktop app starts up another window appears for https://xpui.app.spotify.com/index.html with the error:DNS_PROBE_FINISHED_NXDOMAIN The app works fine but it's incredibly annoying to have this random window appear every single time. Mac...

Music Fan

jimminym

Newbie

39135 Views

64 replies

11 likes

  • 39135 Views
  • 64 replies
  • 11 likes

Solved!! Cant download Spotify on Mac OS 10.15.7

PlanPremiumCountryUnited States Of AmericaDeviceMacBook Pro (15-inch, Mid 2010)Operating SystemMac OS Catalina 10.15.7 My Question or IssueWhen I try to install Spotify the installer says "Unsupported PlatformSorry, this version of Spotify is for mac...

Newbie

Fdowns

Visitor

28772 Views

5 replies

0 likes

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Solved!! Clear recently played on home screen?

How do I clear the recently played items that appear on the home screen upon launching the desktop app? If I go into the Recently Played section and remove them there, they still show up on the home screen.

Regular

jruby

Visitor

171732 Views

12 replies

25 likes

  • 171732 Views
  • 12 replies
  • 25 likes

Troubles with Mac El Capitan 10.11.6

Hello,since months Spotify on my Mac El Capitan (10.11.6) gets slower and slower. It needs maybe up to ten minutes to see not a black screen only.But also when playlists are loaded after such long time, normally it is not possible to start any list o...

Regular

Hello, since months Spotify on my Mac El Capitan (10.11.6) gets slower and slower. It needs maybe up to ten minutes to see not a black screen only. But also when playlists are loaded after such lon...

elf_chiu_chiu

Visitor

4373 Views

2 replies

0 likes

capitan
  • 4373 Views
  • 2 replies
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Solved!! boo

booboo

Visitor

booboo

Emilia_8

Community Legend

1528 Views

1 replies

0 likes

profile picture
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  • 1 replies
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Solved!! Wrong song when clicking on the album jacket

PlanPremiumCountryFranceDeviceMacBookPro 2018Operating SystemmacOS 10.14.6 My Question or IssueI've got more than 4000 songs on a playlist, I don't know if it does something but, when I click on the jacket of the song, it doesn't focus the right song...

Casual Listener

Plan Premium Country France Device MacBookPro 2018 Operating System macOS 10.14.6   My Question or Issue I've got more than 4000 songs on a playlist, I don't know if it does something ...

Emilia_8

Community Legend

1345 Views

1 replies

0 likes

bug
macOS
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Solved!! Plays start and end of song only

Plan Premium for Family (master)DeviceMacbook Pro (2018 15")Operating SystemMacOS 10.3.5 I am playing back a particular album, and it will play around 20-30 seconds of the song, and then skip to play the last 20 seconds of a song. I once selected to ...

Casual Listener

  Plan Premium for Family (master) Device Macbook Pro (2018 15") Operating System MacOS 10.3.5   I am playing back a particular album, and it will play around 20-30 seconds of the so...

rnodern

Casual Listener

1792 Views

2 replies

0 likes

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  • 2 replies
  • 0 likes

Solved!! Down load time

HelloHow long does it take Spotify to play music after you have logged on? I have a fast connection and all other apps work very fast. Spotify takes 4 to five minutes. Is that normal?Matt

Casual Listener

  Hello How long does it take Spotify to play music after you have logged on? I have a fast connection and all other apps work very fast. Spotify takes 4 to five minutes. Is that normal? Matt

mjhs018

Casual Listener

2273 Views

3 replies

0 likes

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  • 3 replies
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Solved!! Keeping local files in playlists when migrating to new laptop

I have a lot of local files on my current laptop, and I have a lot of playlists that mix Spotify music and local files. I moonlight as a DJ so those playlists are super important to me-- I have over 20 playlists with several hundred songs each, some ...

Casual Listener

I have a lot of local files on my current laptop, and I have a lot of playlists that mix Spotify music and local files. I moonlight as a DJ so those playlists are super important to me-- I have over ...

Loxer

Community Legend

1403 Views

1 replies

0 likes

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  • 1 replies
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Solved!! [UI Bug] Boolean showing instead of Podcast title

PlanPremiumCountryCanadaDeviceMacbook Pro late 2016Operating SystemMojave MacOS I'm on build "1.1.15.448.g00fba0e3"When I scroll down on a Podcast's homepage, the banner that shrinks shows "true" instead of the actual Podcast name.

Casual Listener

Plan Premium Country Canada Device Macbook Pro late 2016 Operating System Mojave MacOS   I'm on build "1.1.15.448.g00fba0e3" When I scroll down on a Podcast's homepage, the banner that...

Loxer

Community Legend

2059 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Spotify Mac Desktop App can't Play Songs or Load Liked Songs.

For the past week or so my Spotify desktop app had been having an issue where songs would freeze a few seconds in so I decided to do a clean install per the instructions provided by Spotify (deleting cache, deleting the application, deleting the Spot...

Casual Listener

For the past week or so my Spotify desktop app had been having an issue where songs would freeze a few seconds in so I decided to do a clean install per the instructions provided by Spotify (deleting...

glscott

Newbie

14336 Views

6 replies

4 likes

  • 14336 Views
  • 6 replies
  • 4 likes

Solved!! How can I get song video loops to show on my iMac. They work fine on my phone!

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Operating System(iOS 10, Android Oreo, Windows 10,etc.) My Question or Issue

Casual Listener

Plan Free/Premium Country   Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Operating System (iOS 10, Android Oreo, Windows 10,etc.)   My Question or Issue  

BuppyRabbit

Casual Listener

2452 Views

2 replies

0 likes

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  • 2 replies
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Solved!! my playlist are empty and cannot listen to any song in my spotify desktop (MAC)

Hi, every one!I am desperate... all my playlists are empty and cannot listen to any song in my spotify desktop (MAC). I try to uninstall spotify hundred of time but is not working.. I think I changed something by mistake and now I cannot listen to an...

Casual Listener

  Hi, every one! I am desperate... all my playlists are empty and cannot listen to any song in my spotify desktop (MAC). I try to uninstall spotify hundred of time but is not working.. I think...

Mirilla

Casual Listener

1961 Views

4 replies

0 likes

  • 1961 Views
  • 4 replies
  • 0 likes

Solved!! Saved song vs liked song - what has just happened?

PlanPremiumCountrySwedenDeviceMacOperating SystemOS 10.12.6 My Question or IssueI wonder why the new "liked song" feature (the heart) which has replaced the "saved song" feature (the checked sign) is not working at all... In the past, only "saved son...

Casual Listener

Plan Premium Country Sweden Device Mac Operating System OS 10.12.6   My Question or Issue I wonder why the new "liked song" feature (the heart) which has replaced the "saved song" feat...

DanifC

Composer

4825 Views

6 replies

0 likes

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  • 6 replies
  • 0 likes

Solved!! how can i stop every song from being downloaded on a saved album?

when i save and download an album, every song on it automatically downloads to be available offline. is it possible to save and download an album but stop the songs that aren't saved from being downloaded too? i want to still have the album in my lib...

Newbie

when i save and download an album, every song on it automatically downloads to be available offline. is it possible to save and download an album but stop the songs that aren't saved from being downl...

user-removed

Not applicable

3519 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Cannot Add Song to Liked Songs from Now Playing Bar when Listening on Another Device

Plan PremiumCountry USA DeviceMacOperating SystemMojave My Question or IssueWhen listening on another device the option for adding a song to your liked songs list directly from the Now Playing Bar is not possible as it is greyed out. This feature is ...

Casual Listener

Plan Premium Country USA   Device Mac Operating System Mojave   My Question or Issue When listening on another device the option for adding a song to your liked songs list dir...

ksell8

Casual Listener

943 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Cannot turn off shuffling

PremiumSweden Mac Mini mid 2011OS 10.13.6 Unshuffled music shuffles. If this is a feature I find no way to turn it off.The only temporary solution I have found is to change to the next song manually after every single song.

Casual Listener

Premium Sweden   Mac Mini mid 2011 OS 10.13.6   Unshuffled music shuffles. If this is a feature I find no way to turn it off. The only temporary solution I have found is to change ...

Trangor

Casual Listener

649 Views

1 replies

0 likes

  • 649 Views
  • 1 replies
  • 0 likes

Solved!! How do I import changes in Your Library/Liked Music to another unit?

PlanPremiumCountry Sweden DeviceMac Mini mid 2011Operating System(iOS 10.13,6) My Question or IssueI use Spotify on several devices: computers, my phone etc. Today when I switched back to one computer, after having used another computer for a few mon...

Casual Listener

Plan Premium Country Sweden   Device Mac Mini mid 2011 Operating System (iOS 10.13,6)   My Question or Issue I use Spotify on several devices: computers, my phone etc. Today when ...

Trangor

Casual Listener

1039 Views

1 replies

0 likes

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  • 1 replies
  • 0 likes

Solved!! Playlist gets shuffled after wake-up

PlanPremiumCountryThe Netherlands Devicemacbook pro 2013Operating SystemmacOS Mojave 10.14.6 My Question or Issue I'm not sure if this is a bug or new "feature" but it's seriously annoying, I have my playlist on sluffle mode (since forever), and now ...

Regular

Plan Premium Country The Netherlands   Device macbook pro 2013 Operating System macOS Mojave 10.14.6   My Question or Issue   I'm not sure if this is a bug or new "feature"...

sstok

Regular

887 Views

2 replies

0 likes

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  • 2 replies
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Solved!! Playlist don't appear on Macbook Desktop App

PlanPremium Family Plan DeviceMacbook Air 2017 Operating SystemiOS 10 My Question or IssueI bought a 2017 Macbook Air and installed the Spotify desktop app. None of my playlists, saved albums, recommendations, etc. appear. I assumed my existing profi...

Casual Listener

Plan Premium Family Plan   Device Macbook Air 2017   Operating System iOS 10   My Question or Issue I bought a 2017 Macbook Air and installed the Spotify desktop app. None of...

Loxer

Community Legend

1501 Views

5 replies

0 likes

  • 1501 Views
  • 5 replies
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Solved!! Won't play through 2017 MacBook Pro (speakers or headphones)

PlanPremiumCountryUSADeviceMacBook Pro 2017 + Beats headphones Operating SystemUp-to-date iOS For over a week, Spotify on my MacBook will play songs but there's no sound, either through the speakers on my Beats headphones. The songs will play but no ...

Regular

Plan Premium Country USA Device MacBook Pro 2017 + Beats headphones  Operating System Up-to-date iOS    For over a week, Spotify on my MacBook will play songs but there's no s...

robdesign

Casual Listener

4880 Views

6 replies

0 likes

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  • 6 replies
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Solved!! Cover art won't load in corner.

PlanPremiumUnited States DeviceMacBook AirOperating SystemI'm not sure, but I think it's up to date.My Question or Issue So this just happened recently. When I play songs on my mac the cover art just doesn't load. Nothing. There isn't a music note an...

Newbie

Plan Premium United States   Device MacBook Air Operating System I'm not sure, but I think it's up to date. My Question or Issue   So this just happened recently. When I play song...

Loxer

Community Legend

961 Views

2 replies

0 likes

  • 961 Views
  • 2 replies
  • 0 likes

Solved!! Album Covers Don't Load At All

Plan - PremiumCountry - NLDevice - Macbook Pro early 2015Operating System - MacOS 10.14 My Question or IssueI cannot see any album covers, I was seeing only covers of downloaded songs, now i deleted and reinstalled, now I no longer have downloaded so...

Casual Listener

Plan - Premium Country - NL Device - Macbook Pro early 2015 Operating System - MacOS 10.14   My Question or Issue I cannot see any album covers, I was seeing only covers of ...

terobero

Casual Listener

2068 Views

4 replies

0 likes

  • 2068 Views
  • 4 replies
  • 0 likes