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Web player not working

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Web player not working

Whenever i open web player, i get a screen that tells me to reload the page because something happened. i tried that and the same thing happened. I tried to reset my macbook, but it still didn't work. I tried logging out and logging back in to spotify and the same thing happened. Can someone help me?

Screen Shot 2020-03-02 at 1.04.58 PM.png
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Accepted Solutions
Marked as solution

Hey there @TheOOFMaster4

 

Thanks for reaching out to the Community about this. 

 

Do you mind checking the web player again now? We're aware there was an issue and the web player was not working properly. This issue has been recently fixed. 

 

If you still experience the issue, try opening the player in a private/incognito window. This step makes sure you avoid issues with your browser's cache. If that doesn't do the trick try again in a different kind of browser.  

 

Hope this helps. Let us know if you have any more questions. 

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1 Reply
Marked as solution

Hey there @TheOOFMaster4

 

Thanks for reaching out to the Community about this. 

 

Do you mind checking the web player again now? We're aware there was an issue and the web player was not working properly. This issue has been recently fixed. 

 

If you still experience the issue, try opening the player in a private/incognito window. This step makes sure you avoid issues with your browser's cache. If that doesn't do the trick try again in a different kind of browser.  

 

Hope this helps. Let us know if you have any more questions. 

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