The queue doesn't display the list of the songs added to it

[derdiaby]

Plan

Premium

Country

Germany

Device

MacBook Pro (13-inch, Mid 2012)

Operating System

macOS 10.14.2 (18C54)

My Question or Issue

Hi, yesterday I updated the desktop app to version 1.1.32.618.gda5638a6. The songs that were added to the queue before the update are gone, and when I try to add new songs to the queue it doesn't work, the queue stays empty. How could I fix this? Kind regards, Diaby.

[Ivan · Accepted solution]

Hey there @derdiaby, 

Thanks for reaching out to us about this - we'll be glad to help you out here.

Most common issues can be fixed with a quick reinstall of the app. In some situations however, a clean (more thorough) reinstall of the app might be needed. This way you can start afresh with Spotify on your MacBook. 

Check out this help page in order to find the steps for clean reinstall on the affected device. 

If it doesn’t do the trick, we’ll provide you with further help. 

We'll look out for your reply. 

[derdiaby]

Hi @Ivan, thank you for the reply. I performed a clean reinstall of the app and it seems to be working fine. Thanks for your help. Kind regards, Diaby

[Ivan]

Hey @derdiaby,

Thanks for getting back to us.
 

We’re happy to hear this is fixed for you.

Now you can enjoy your music with Spotify again. 

Enjoy your day!