Type in your question below and we'll check to see what answers we can find...
Loading article...
Submitting...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
Spotify Free
Country: Italy
Device: MacBook Pro 2017/18
OS: Mojave 10.14
My Question:
I haven't been using Spotify for at least a year on my MacBook. Yesterday I uninstalled and re-installed it, and now I have a big issue: I cannot load any kind of music. I choose a track, and nothing happens. The play button doesn't work, the album cover isn't showed, there is no music to hear.
Therefore, after the re-installation process I cannot see any of my playlists. I tried to look for them on my smartphone and they are still there.
I have already re-installed the app but nothing changed. I tried to follow some guides on the Internet about deleting the cache and so on, but nothing really changed. I have already tried to restart the MacBook.
Solved! Go to Solution.
Ok I found a solution:
you have to go to the folder /private/etc/hosts on mac (through sudo nano /private/etc/hosts on the terminal) and delete all the lines under #Spotify ips blocked.
Do not delete the lines before the # about Spotify.
It worked for me.
I have the same problem .
That's the same for me.
I cannot load my favourite tracks playlist, too.
Hope this is an issue for OS Mojave 😕
Ok I found a solution:
you have to go to the folder /private/etc/hosts on mac (through sudo nano /private/etc/hosts on the terminal) and delete all the lines under #Spotify ips blocked.
Do not delete the lines before the # about Spotify.
It worked for me.
Big thanks it's work for me too.
Hey there you, Yeah, you! 😁 Welcome - we're glad you joined the Spotify Community! While you here, let's have a fun game and get…