Type in your question below and we'll check to see what answers we can find...
If you couldn't find any answers in the previous step then we need to post your question in the community and wait for someone to respond. You'll be notified when that happens.
Simply add some detail to your question and refine the title if needed, choose the relevant category, then post.
Before we can post your question we need you to quickly make an account (or sign in if you already have one).
Don't worry - it's quick and painless! Just click below, and once you're logged in we'll bring you right back here and post your question. We'll remember what you've already typed in so you won't have to do it again.
France (previously the USA)
Mac book pro late 2011
I addressed the issue somewhere else but I received no help really. I am trying to install the latest version of spotify but I keep getting the same error message. Download failed, will try again in 10 sec. And then nothing happens.
I Have already tried to uninstall completely the app by following all the necessary steps, it does not make a difference.
thank you for your help
Solved! Go to Solution.
Update to my previous issue in case anyone else has the same issue. I contacted Spotify Support, and they recommended ensuring my firewall was not blocking Spotify. They also recommended attempting install over another network.
Although I do not have a firewall on my home network, when I attempted install from another network (4GLTE hotspot from my iPhone), the update installed without any issues. I'm back up and rocking.
Thanks Spotify CS!