Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
4903 Views
1 replies
0 likes

4903 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
6923 Views
1 replies
0 likes

6923 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
4705 Views
1 replies
3 likes

4705 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
42071 Views
19 replies
1 likes
music stops

42071 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
166811 Views
0 replies
35 likes
Mac

166811 Views
0 replies
35 likes

Superuser Contribution [Mac] Spotify Won't Recognize Artist From Local File

Plan - FreeCountry - USDevice - MacBook Pro w/ Touch Bar (2018), Windows 10 PCOperating System - MacOS Catalina, Windows 10 I am having an issue where I'm trying to sync up my local music files from my Windows PC to my Mac. I was able to transfer my ...

zenmaster0025
Casual Listener
Plan - Free Country - US Device - MacBook Pro w/ Touch Bar (2018), Windows 10 PC Operating System - MacOS Catalina, Windows 10 I am having an issue where I'm trying to sync up m...
2021-06-14 9:31:47 AM
2021-06-15 10:25:05 AM
Alex
Spotify Legend
428 Views
1 replies
0 likes

428 Views
1 replies
0 likes

Superuser Contribution Album Covers Cut Off on Desktop App

After updating Spotify on the desktop app (I use a Mac), I have begun to notice that the currently playing view slightly cuts off the edges of the album art (as seen in the images, I went with an example that was noticeable and provided a screenshot ...

hquntbed
Casual Listener
After updating Spotify on the desktop app (I use a Mac), I have begun to notice that the currently playing view slightly cuts off the edges of the album art (as seen in the images, I went with an exa...
2021-06-07 1:52:24 PM
2021-06-14 1:56:14 PM
Jeremy
Spotify Legend
901 Views
4 replies
0 likes

901 Views
4 replies
0 likes

Superuser Contribution Spotify app won't start and keeps copying itself every 4 seconds until I delete the "original"

PlanPremiumCountrySpain DeviceMacBook Pro 2017Operating SystemmacOs Big Sur My Question or IssueI have several users on my laptop. I was working on one user listening to my music, finished my tasks, logged out (completely out) from that user and ente...

guillerming
Casual Listener
Plan Premium Country Spain Device MacBook Pro 2017 Operating System macOs Big Sur My Question or Issue I have several users on my laptop. I was working on one user listening ...
2021-01-25 6:56:04 PM
2021-06-13 2:07:23 PM
Jeremy
Spotify Legend
712 Views
3 replies
0 likes

712 Views
3 replies
0 likes

Superuser Contribution Mac Desktop Queue everything is playing

PlanPremiumCountryNetherlandsDeviceMacbook Pro mid 2015Operating SystemMacOS Big Sure 11.1 My Question or IssueSteps to reproduce:1 - start playing an album or playlist2 - go to queue to see what song is up nextExpected behavior: only one song appear...

jankovd
Casual Listener
Plan Premium Country Netherlands Device Macbook Pro mid 2015 Operating System MacOS Big Sure 11.1 My Question or Issue Steps to reproduce: 1 - start playing an album or playlist 2 ...
2021-06-09 9:38:45 AM
2021-06-10 2:38:55 PM
Jeremy
Spotify Legend
618 Views
5 replies
0 likes
bug mac

618 Views
5 replies
0 likes

Superuser Contribution The app starts up with a black screen

PlanPremiumCountrySpainDeviceMacBook Pro 2014Operating SystemOS X 10.9.5 My Question or IssueSince 2 days ago the app starts up with black screen. Nothing more. The only thing we can do is close it. App was reinstalled twice, but still doing the same

bocabocasalou
Casual Listener
Plan Premium Country Spain Device MacBook Pro 2014 Operating System OS X 10.9.5 My Question or Issue Since 2 days ago the app starts up with black screen. Nothing more. The...
2021-06-09 10:38:52 AM
2021-06-10 11:24:33 AM
Jeremy
Spotify Legend
443 Views
1 replies
0 likes

443 Views
1 replies
0 likes

Superuser Contribution Profile Search Results Merge on Back Button Click

DeviceMacbook Pro late 2016Operating SystemmacOs Big Sur On searching for a profile (I have not tested for other entry types), clicking the back button from one search term back to the first will merge the results from the two. To ReproduceOpen Spoti...

theboardboy
Visitor
Device Macbook Pro late 2016 Operating System macOs Big Sur On searching for a profile (I have not tested for other entry types), clicking the back button from one search term back to the...
2021-06-08 6:53:55 PM
2021-06-09 7:42:56 PM
Eni
Moderator
704 Views
1 replies
0 likes

704 Views
1 replies
0 likes

Superuser Contribution [Desktop] Not all my liked songs appear

PlanPremiumCountryCanadaDevice(MacBookAir 2012 running on Big Sur) My Question or Issue I have a little over 4000 liked songs on my spotify that all show up on my mobile application. However, on my desktop app, my liked songs remains stuck a 999. Why...

davidod15
Casual Listener
Plan Premium Country Canada Device (MacBookAir 2012 running on Big Sur) My Question or Issue I have a little over 4000 liked songs on my spotify that all show up on my ...
2021-06-08 3:21:38 PM
2021-06-09 6:32:14 PM
CarlosE
Moderator
413 Views
1 replies
0 likes

413 Views
1 replies
0 likes

Superuser Contribution Spotify does not work! At all!

So a few months ago i noticed that on my desktop app (Mac) songs started to pause from the 0-10 second mark and i would have to quit the program. This now happens with every single song, whether it be in an album or playlist shuffled or unshuffled.A ...

LeonKyriakos
Casual Listener
So a few months ago i noticed that on my desktop app (Mac) songs started to pause from the 0-10 second mark and i would have to quit the program. This now happens with every single song, whether it b...
2021-06-08 12:10:29 PM
2021-06-09 3:34:15 PM
Alex
Spotify Legend
768 Views
3 replies
0 likes
doesnotwork
spofitybroken

768 Views
3 replies
0 likes

Superuser Contribution Logging into app

For about a week now, I have not been able to get past the login screen on the spotify app on my MacBook. I log in with the correct username and password and it gets stuck, appearing to be loading, but never opens my library. I have tried: uninstalli...

Shannon322
Visitor
For about a week now, I have not been able to get past the login screen on the spotify app on my MacBook. I log in with the correct username and password and it gets stuck, appearing to be loading, b...
2021-06-07 3:51:40 PM
2021-06-08 9:02:00 PM
CarlosE
Moderator
698 Views
1 replies
0 likes

698 Views
1 replies
0 likes

Superuser Contribution Albums beyond initial 25 cannot be loaded on artist's albums page on larger screen

PlanPremiumCountryUnited Kingdom DeviceMacbook Pro mid 2015 (2560x1440 second monitor)Operating SystemMacOS 11.4App Version1.1.60.672.g6ad9c215-aMy Question or IssueAlbums beyond the initial 25 cannot be loaded when viewing an artist's albums page on...

z33tr0n
Casual Listener
Plan Premium Country United Kingdom Device Macbook Pro mid 2015 (2560x1440 second monitor) Operating System MacOS 11.4 App Version 1.1.60.672.g6ad9c215-a My Question or Issu...
2021-06-04 11:52:40 AM
2021-06-07 11:04:49 AM
Alex
Spotify Legend
500 Views
5 replies
1 likes

500 Views
5 replies
1 likes

Superuser Contribution Next song always plays random song outside my playlist

PlanPremiumCountryUSDeviceM1 Macbook Air 2020Operating SystemmacOS My Question or IssueWhen I hit next, or when a song ends, the next song that plays is always random, and doesn't exist in my playlist. This affects both custom and prebuilt playlists,...

DingoSauce
Casual Listener
Plan Premium Country US Device M1 Macbook Air 2020 Operating System macOS My Question or Issue When I hit next, or when a song ends, the next song that plays is always random...
2021-06-05 4:05:55 AM
2021-06-06 11:05:30 AM
Alex
Spotify Legend
840 Views
1 replies
2 likes

840 Views
1 replies
2 likes

Solved!!Superuser Contribution Won't Play Album

Spotify FreeUSAMacbook Air 2018 On both the Desktop app and the web player I am unable to stream this album: https://open.spotify.com/album/2b3JjOvKw9UN47ND80Tvri

akmancometh
Regular
Spotify Free USA Macbook Air 2018 On both the Desktop app and the web player I am unable to stream this album: https://open.spotify.com/album/2b3JjOvKw9UN47ND80Tvri &nbsp...
2021-06-04 7:32:45 PM
2021-06-06 8:19:23 AM
Ivan
Spotify Legend
936 Views
6 replies
0 likes

936 Views
6 replies
0 likes

Deeplink of episode won't trigger Spotify desktop app playing

Hi,I think this is a bug. Steps to re-produce:Make sure you turn off completely Spotify Desktop appOpen browserParse this link at address bar spotify:episode:3OWPKdc4erp3oLTpdQQx3GSpotify Desktop app will be opened, but won't automatically playNote: ...

dzungnguyen179
Regular
Hi, I think this is a bug. Steps to re-produce: Make sure you turn off completely Spotify Desktop app Open browser Parse this link at address bar spotify:episode:3OWPKdc4erp3oLTpdQQx3G Spo...
2021-06-05 10:44:19 AM
2021-06-06 4:22:55 AM
dzungnguyen179
Regular
757 Views
2 replies
0 likes
bug podcast
bugs

757 Views
2 replies
0 likes

Superuser Contribution First 10 songs in a playlist shuffle before the rest

PlanPremiumCountryUSADeviceMacbook Pro Late 2011Operating SystemMacOS High Sierra 10.13.6 My Question or IssueThe first 10 songs will always play before the rest when I shuffle a playlist meaning I have to always skip the first 10 songs so I don't co...

bassisfun
Casual Listener
Plan Premium Country USA Device Macbook Pro Late 2011 Operating System MacOS High Sierra 10.13.6 My Question or Issue The first 10 songs will always play before the rest when I shuff...
2021-06-03 12:19:37 AM
2021-06-05 7:23:18 PM
CarlosE
Moderator
517 Views
4 replies
1 likes

517 Views
4 replies
1 likes

Superuser Contribution Spotify eating up huge amounts of CPU!!

DeviceMacbook Pro 16 inch 2019Operating SystemCatalina V10.15.7 My Question or IssueI've tried uninstalling and reinstalling spotify many many times but no matter what, spotify instantly eats up my entire CPU and my macbook pro 16 inch heats up treme...

sqr_08
Music Fan
Device Macbook Pro 16 inch 2019 Operating System Catalina V10.15.7 My Question or Issue I've tried uninstalling and reinstalling spotify many many times but no matter what, spotify ins...
2021-04-26 9:31:03 AM
2021-06-04 10:51:36 PM
CarlosE
Moderator
1904 Views
7 replies
1 likes

1904 Views
7 replies
1 likes

Superuser Contribution Double-click on folder/playlist doesn't restart it

PlanPremium CountryUK DeviceMacBook Pro Operating SystemCatalina 10.15.7Spotify version - 1.1.58.820.g2ae50076-a My Question or IssueHey guys, After the latest update (the one that brought the new UI) I can no longer double click a currently playing ...

Winter141
Gig Goer
Plan Premium Country UK Device MacBook Pro Operating System Catalina 10.15.7 Spotify version - 1.1.58.820.g2ae50076-a My Question or Issue Hey guys, ...
2021-05-04 11:08:42 AM
2021-06-04 1:02:36 PM
Jeremy
Spotify Legend
922 Views
3 replies
2 likes

922 Views
3 replies
2 likes

Superuser Contribution Right-click Menu Out of Screen

Plan: PremiumCountry: USA DeviceMacbook Pro late 2013OSX Catalina My Question or Issue:When I right click a playlist, the menu that pops up regularly extends beyond the edge of the screen. The aspects of the menu that are beneath the edge of the scre...

SustainedNote
Gig Goer
Plan: Premium Country: USA Device Macbook Pro late 2013 OSX Catalina My Question or Issue: When I right click a playlist, the menu that pops up regularly extends beyond the edge...
2021-05-12 11:41:57 PM
2021-06-03 9:37:47 PM
Eni
Moderator
583 Views
3 replies
0 likes

583 Views
3 replies
0 likes

Superuser Contribution Not showing the artists I follow in your library.

Plan: FreeCountry: United States of America Device: MacBook Air 2020Operating System: MacOS I started following artists on my account and they are not showing in my library.

user-removed
Visitor
Plan: Free Country: United States of America Device: MacBook Air 2020 Operating System: MacOS I started following artists on my account and they are not showing in my li...
2021-06-01 10:01:56 PM
2021-06-03 4:27:08 PM
user-removed
Not applicable
399 Views
2 replies
0 likes

399 Views
2 replies
0 likes

Superuser Contribution "Liked Songs" Playlist doesn't include all the tracks I've liked

PlanPremiumCountryUSADeviceMacbook ProOperating SystemOSX Catalina My Question or IssueI recently "liked" a bunch of tracks in a playlist. If I view an album with some of these tracks, a green heart appears next to them as expected. However, they don...

pnut
Roadie
Plan Premium Country USA Device Macbook Pro Operating System OSX Catalina My Question or Issue I recently "liked" a bunch of tracks in a playlist. If I view an album with some of the...
2021-05-23 8:43:39 PM
2021-06-03 4:21:14 PM
Alex
Spotify Legend
604 Views
3 replies
0 likes

604 Views
3 replies
0 likes

Superuser Contribution Spotify stopped finding tracks in local files after switching to a new computer

Spotify stopped finding tracks in local files after switching to a new computer. Although it continues to show and play local tracks added before the transition.I tried the solutions indicated on this resource but nothing helped. Local tracks are ver...

StrongTequila
Casual Listener
Spotify stopped finding tracks in local files after switching to a new computer. Although it continues to show and play local tracks added before the transition. I tried the solutions indicated on t...
2021-05-25 12:51:40 PM
2021-06-02 9:51:05 AM
Mihail
Spotify Legend
686 Views
5 replies
0 likes

686 Views
5 replies
0 likes

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