Help - Desktop (Mac)

Jam now available on Desktop

Spotify is bringing Jam to the desktop app! 拾 ️ Now you can start or join a listening party with your friends, family, colleagues, and classmates, with the Spotify desktop app in addition to the mobile app. Although you can listen on your own, Jam in...

MattSuda
Spotify Star
2024-03-14 3:40:52 PM
2024-03-14 3:41:33 PM
MattSuda
Spotify Star
1549 Views
1 replies
0 likes

1549 Views
1 replies
0 likes

New "Now Playing View" sidebar

Spotify is introducing a new "Now Playing View" sidebar in the desktop app and Web Player to go along with the recently released "Your Library" sidebar. The Now Playing View in the right sidebar shows the album art and info of the current song or pod...

MattSuda
Spotify Star
2023-06-26 9:00:58 AM
2023-06-26 9:01:14 AM
MattSuda
Spotify Star
3900 Views
1 replies
0 likes

3900 Views
1 replies
0 likes

New Your Library sidebar

Spotify is introducing a new Your Library sidebar in the desktop app and Web Player. The new Your Library sidebar is rolling out to all desktop users now, so you will be seeing it soon if you haven't already. The new Your Library sidebar improves nav...

MattSuda
Spotify Star
2023-04-28 8:09:54 PM
2023-04-29 10:41:09 PM
MattSuda
Spotify Star
3152 Views
1 replies
3 likes

3152 Views
1 replies
3 likes

Solved!! Spotify free: Music stops on MAC

Edited: Thank you very much everyone for helping! Finally I managed to correct the error and the steps are those that DerpyNerd offered and highlighted as a solution. Hi! I have a MacBook Pro, and for a week now I have a problem with the desktop app....

mariomrt
Casual Listener
2019-04-20 2:00:15 PM
2023-05-18 3:32:12 PM
bfteach
Regular
38326 Views
19 replies
1 likes
music stops

38326 Views
19 replies
1 likes

[Mac] Troubleshooting Spotify

Having trouble with Spotify on your Desktop app? Here’s what to try first. Search the Community Someone might have asked your question on the Community before. So type your issue into the search box and have a look. Tip: Don't forget to check our Spo...

Goodman
Spotify Legend
2012-07-19 10:29:25 AM
164840 Views
0 replies
35 likes
Mac

164840 Views
0 replies
35 likes

Superuser Contribution Now Playing widget artwork reloads every time you seek

PlanPremium DeviceMacBook Pro Early 2015Operating SystemmacOS Big Sur 11.2.3 My Question or IssueIt is great that Now Playing widget now supports artwork on macOS. However, the artwork is reloaded every time I seek.

polatugurcan
Regular
Plan Premium Device MacBook Pro Early 2015 Operating System macOS Big Sur 11.2.3 My Question or Issue It is great that Now Playing widget now supports artwork on macOS. However...
2021-04-21 12:33:29 PM
2021-04-22 2:00:33 PM
Mihail
Spotify Legend
1000 Views
2 replies
0 likes

1000 Views
2 replies
0 likes

Superuser Contribution See all songs on Artist page

Hey, I cannot see songs on artist page. There are just Popular songs and album. When I am looking for my favorite song I have to click and go through all albums and look there. It is like zilion clicks more and it is super unintuitive. I possible to ...

escapetomatrix
Newbie
Hey, I cannot see songs on artist page. There are just Popular songs and album. When I am looking for my favorite song I have to click and go through all albums and look there. It is l...
2021-04-21 9:51:13 AM
2021-04-22 10:14:02 AM
Ver
Spotify Legend
357 Views
1 replies
0 likes

357 Views
1 replies
0 likes

Superuser Contribution Extremely low volume across all my devices.

PlanPremiumCountry. USAiPhone 8 and Mac book airOperating SystemUp to date iOS my volume is extremely low on both my phone and computer. I can’t stream to Bluetooth in my car or my echo dot— because I can’t hear it. I did a fresh restart of both apps...

Millern1213
Visitor
Plan Premium Country. USA iPhone 8 and Mac book air Operating System Up to date iOS my volume is extremely low on both my phone and computer. I can’t stream to Bluetooth...
2021-04-21 2:11:41 AM
2021-04-22 8:36:51 AM
Jeremy
Spotify Legend
316 Views
1 replies
0 likes

316 Views
1 replies
0 likes

Superuser Contribution Discover Weekly dislike button no longer removes song

Clicking the 'dislike song' button no longer disables/grays out a song, so it keeps playing in rotation. Restarting Spotify will fix the issue, but only for songs that have already been disliked. Device(MacMini 2018(iOS ) My Question or Issue

todditron
Regular
Clicking the 'dislike song' button no longer disables/grays out a song, so it keeps playing in rotation. Restarting Spotify will fix the issue, but only for songs that have already bee...
2021-04-20 10:52:22 PM
2021-04-22 8:33:37 AM
Jeremy
Spotify Legend
418 Views
1 replies
0 likes
bug

418 Views
1 replies
0 likes

Superuser Contribution App is working fine but not actually installed - weird

Strange situation which is more of an inconvenience and mystery than full problem: I download and run the Spotify installer, it seems to work all fine. The app opens and I login, all fine. But, it's not in the apps folder and if I quit I have to down...

danprice84
Casual Listener
Strange situation which is more of an inconvenience and mystery than full problem: I download and run the Spotify installer, it seems to work all fine. The app opens and I login, all fine. But, it's ...
2021-04-20 3:23:18 PM
2021-04-21 12:51:21 AM
CarlosE
Moderator
384 Views
4 replies
0 likes

384 Views
4 replies
0 likes

When I hear spotify on my Macbook with bluetooth headphones the song only plays first 5 seconds.

Hello,When I try to hear music with my Macbook Pro M1 with Bluetooth headphones (Airpods), the song starts perfectly, but after 5 seconds it just stops, and I get the blue error message in the top saying: "Can't play the current song".Any suggestions...

jacobtt-
Visitor
Hello, When I try to hear music with my Macbook Pro M1 with Bluetooth headphones (Airpods), the song starts perfectly, but after 5 seconds it just stops, and I get the blue error message in the top ...
2020-11-27 8:57:03 PM
2021-04-21 5:35:47 PM
jaymiethomas
Casual Listener
636 Views
2 replies
0 likes

636 Views
2 replies
0 likes

How to reach actual local files

PlanPremiumCountryFinlandDeviceMacBook Pro (Retina, 15-inch, Mid 2014)Operating SystemHigh Sierra iOS 10.13.6 My Question or IssueI see (and can listen to) a list of songs in "Local Files" in my MacBook Spotify App although the "Local Files" is disab...

jmviita
Casual Listener
Plan Premium Country Finland Device MacBook Pro (Retina, 15-inch, Mid 2014) Operating System High Sierra iOS 10.13.6 My Question or Issue I see (and can listen to) a list of songs in...
2020-04-07 9:52:12 AM
2021-04-21 1:52:02 PM
shaakywarrior
Visitor
4482 Views
4 replies
0 likes
local files

4482 Views
4 replies
0 likes

Superuser Contribution Playlists activates by single click

PlanPremiumCountryDenmark DeviceMacBook Air (13-inch, Early 2015)Operating SystemmacOS Big Sur 11.2.3 My Question or IssueI just updated to the newest version of the Spotify Desktop app. First of all, I really like the Discovered On function on every...

supermoodyman
Casual Listener
Plan Premium Country Denmark Device MacBook Air (13-inch, Early 2015) Operating System macOS Big Sur 11.2.3 My Question or Issue I just updated to the newest version ...
2021-04-20 9:17:57 AM
2021-04-21 9:59:36 AM
Mihail
Spotify Legend
371 Views
1 replies
0 likes
Desktop bug

371 Views
1 replies
0 likes

Superuser Contribution Missing "Go to album" from search results

PlanPremium FamilyCountryNorway DeviceMacbook Pro w/Touchbar 2017Operating SystemOS X Big Sur 11.2.3 (20D91) Spotify Desktop Mac version1.1.48.625.g1c87c7f7-a My Question or Issue When I search for a song and get a list of results, then I click on th...

larstobi
Newbie
Plan Premium Family Country Norway Device Macbook Pro w/Touchbar 2017 Operating System OS X Big Sur 11.2.3 (20D91) Spotify Desktop Mac version 1.1.48.625.g1c87c7f7-a ...
2021-04-20 9:10:46 AM
2021-04-21 9:53:56 AM
Jeremy
Spotify Legend
338 Views
1 replies
0 likes

338 Views
1 replies
0 likes

Solved!!Superuser Contribution Window size and position not saved

PlanPremiumCountryPolandDeviceMacBook Air (13-inch, 2017)Operating SystemmacOS Big Sur 11.2.3 (20D91) My Question or IssueWhen I close the app and open it again, the window size and position are restored to defaults. I normally maximize the window.Re...

AdSR
Roadie
Plan Premium Country Poland Device MacBook Air (13-inch, 2017) Operating System macOS Big Sur 11.2.3 (20D91) My Question or Issue When I close the app and open it again, the window s...
2021-03-28 9:12:30 PM
2021-04-20 8:14:49 PM
Eni
Moderator
1362 Views
3 replies
0 likes
position
size
Window

1362 Views
3 replies
0 likes

Superuser Contribution NaN:NaN instead of song duration

PlanFreeCountryUSDeviceMacbook air 2020Operating SystemmacOS Big Sur My Question or IssueOn my mac (spotify works fine on my phone/any other device) Spotify doesn’t let me modify playlists(says playlists are full) or play any music. Instead there’s a...

sherrygong
Regular
Plan Free Country US Device Macbook air 2020 Operating System macOS Big Sur My Question or Issue On my mac (spotify works fine on my phone/any other device) Spotify doesn’t l...
2021-04-18 2:42:41 AM
2021-04-20 11:59:26 AM
Jeremy
Spotify Legend
415 Views
1 replies
0 likes

415 Views
1 replies
0 likes

Listening in all devices simultaneously

PlanPremiumCountrySpain Device(iPhone 11 Pro Max, iPad Air 2, Macbook Pro Retina 2015, Amazon Echo Dot 3rd Generation)Operating System(all iOs and MacOS updated to the latest version) My Question or IssueI just found out about the "Playing in all dev...

aromeroshow
Casual Listener
Plan Premium Country Spain Device (iPhone 11 Pro Max, iPad Air 2, Macbook Pro Retina 2015, Amazon Echo Dot 3rd Generation) Operating System (all iOs and MacOS updated to the latest ver...
2021-04-18 1:21:02 PM
2021-04-20 5:34:27 AM
Billy-J
Spotify Star
800 Views
1 replies
0 likes

800 Views
1 replies
0 likes

Solved!! new ui wont update pls send help

Freeaustraliamacbook air touch id 2020macos 11.2 already clean re instaled 3 times. still got that old ui. other laptop has it same model. i'd like the new update thanks.

japstar123_
Visitor
Free australia macbook air touch id 2020 macos 11.2 already clean re instaled 3 times. still got that old ui. other laptop has it same model. i'd like the new update thanks.
2021-04-20 3:28:08 AM
2021-04-20 5:20:03 AM
Billy-J
Spotify Star
340 Views
1 replies
0 likes

340 Views
1 replies
0 likes

Superuser Contribution If I play ONE podcast, Spotify automatically adds every episode to my queue.

USA, Mac/PC/Android If I click on ANY podcast in the Mac application, Spotify automatically ads every single podcast to my queue, then sets it to autplay. I don't want this. Example. If I click on "Sword and Scale" ep 135, Spotify will add episodes 1...

ikilledtupac
Casual Listener
USA, Mac/PC/Android If I click on ANY podcast in the Mac application, Spotify automatically ads every single podcast to my queue, then sets it to autplay. I don't want this. Example...
2019-04-09 10:44:56 PM
2021-04-19 8:45:42 PM
sfelipemartins
Visitor
6911 Views
6 replies
7 likes

6911 Views
6 replies
7 likes

Solved!!Superuser Contribution Search to add new songs in a playlist doesn't work correctly

PlanFreeCountryUkraine DeviceMacBook Pro (16-inch, 2019)Operating SystemmacOS Catalina 10.15.7AppGoogle Chrome 89.0.4389.128Desktop (Mac) Spotify 1.1.56.595.g2d2da0de-a Yesterday (April 14) search at the bottom of my playlists (where it suggests addi...

CyxouD
Casual Listener
Plan Free Country Ukraine Device MacBook Pro (16-inch, 2019) Operating System macOS Catalina 10.15.7 App Google Chrome 89.0.4389.128 Desktop (Mac) Spotify 1.1.56.595.g2d2da0de-...
2021-04-15 11:10:12 AM
2021-04-19 4:30:35 PM
Ver
Spotify Legend
752 Views
3 replies
0 likes
Other

752 Views
3 replies
0 likes

Superuser Contribution Bug? -- Can't Drag Albums Into Playlist Folders Anymore?

Before the new redesign, I was able to drag an album into a playlist folder and it would automatically place it as a new folder under that playlist folder. (Use case: I have a "New Album Releases" playlist folder where I can easily drag full albums i...

Spaceboy88
Roadie
Before the new redesign, I was able to drag an album into a playlist folder and it would automatically place it as a new folder under that playlist folder. (Use case: I have a "New Album Releases" pl...
2021-04-16 4:06:13 PM
2021-04-18 9:43:53 PM
Novy
Moderator
528 Views
1 replies
2 likes
bug
Desktop
playlist folders

528 Views
1 replies
2 likes

Superuser Contribution Spotify scans my hdd for audio files

Plan: PremiumCountry: DE Device: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports)Operating System: macOS Big Sur 11.2.3 (20D91) My Question or Issue:After opening Spotify (1.1.56.595.g2d2da0de) it keeps scanning my hdd for audio files to build an...

5c2d2c08312819b
Casual Listener
Plan: Premium Country: DE Device: MacBook Pro (13-inch, 2017, Two Thunderbolt 3 ports) Operating System: macOS Big Sur 11.2.3 (20D91) My Question or Issue: After o...
2021-04-14 8:14:40 PM
2021-04-18 1:34:02 AM
Novy
Moderator
425 Views
1 replies
0 likes

425 Views
1 replies
0 likes

Superuser Contribution Can't paste spotify song links to spotify playlist

PlanPremium for FamilyCountryPhilippines DeviceAcer Aspire E 15Operating SystemWindows 10 My Question or Issue I was sent a huge list of songs from spotify. It was simply done by going to the History of the play queue, select all, copy, then paste. H...

rigorio
Casual Listener
Plan Premium for Family Country Philippines Device Acer Aspire E 15 Operating System Windows 10 My Question or Issue I was sent a huge list of songs from spotify. It wa...
2018-09-05 3:11:38 PM
2021-04-17 9:20:54 AM
ihatem
Visitor
6324 Views
8 replies
1 likes

6324 Views
8 replies
1 likes

Superuser Contribution bleep update

PlanPremiumCountry DevicePCOperating SystemWindows 10 My Question or Issuespotify keeps crashing, cant use my keyboard buttons to controll the music anymore, am missing some key features that used to exist. is any of that ever going to be adressed? o...

Lovis_r
Visitor
Plan Premium Country Device PC Operating System Windows 10 My Question or Issue spotify keeps crashing, cant use my keyboard buttons to controll the music anymore, am missing ...
2021-04-14 2:09:42 AM
2021-04-15 4:33:44 PM
Jeremy
Spotify Legend
383 Views
1 replies
0 likes

383 Views
1 replies
0 likes

Superuser Contribution Starting in other players does not automatically stop (Do Not Switch)

PlanFree/PremiumCountry Device(iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016)Macbook Pro Operating System(iOS 10, Android Oreo, Windows 10,etc.)Mac latest My Question or IssueIf I start playing another player (Youtube, etc.) while listening in th...

betalayertale
Regular
Plan Free/Premium Country Device (iPhone 8, Samsung Galaxy 9, Macbook Pro late 2016) Macbook Pro Operating System (iOS 10, Android Oreo, Windows 10,etc.) Mac latest &nbs...
2021-02-15 4:09:34 AM
2021-04-15 12:34:34 PM
Jeremy
Spotify Legend
428 Views
3 replies
0 likes

428 Views
3 replies
0 likes

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