Musixmatch not working on desktop osx app

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Musixmatch not working on desktop osx app

KickingupDust
Casual Listener

I have 1.0.1 with lyrics button, but when I clcick lyrics button I get a 

 

"We'll be back shortly. Your connection is slow or weak" message. Have done so for days now.

 

Connection fine & not slow or weak.

 

Anyone else seeing this issue?

 

Thanks,

K

23 Replies

Re: Musixmatch not working on desktop osx app

Rock Star 24
Rock Star 24

Have you tried reinstalling Spotify?

MattSudaRock Star 24
Help others find this answer and click "Accept as Solution".
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Note: I'm not a Spotify employee.

Re: Musixmatch not working on desktop osx app

DrSigfrid
Regular

Hi, I already reinstall spotify (yesterday) and still Lyrics doesnt work....

My connection is fine and have full quality streaming.

Im behind a proxy, but we are not blocking ports....

Can somebody help me?

Re: Musixmatch not working on desktop osx app

DrSigfrid
Regular

Hi, I already reinstall spotify (yesterday) and still Lyrics doesnt work....

My connection is fine and have full quality streaming.

Im behind a proxy, but we are not blocking ports....

Can somebody help me?

06-05-2015 09-59-15 a.m..png

Re: Musixmatch not working on desktop osx app

federico22285
Casual Listener

I have the same problem. I just dont see the quality in Spotify regarding many things. This doesn't work. I wonder when they will start expanding the App into many different things. What will be the percentage of things that will 100% work. I guess we are all their "premium" QA Team.

Re: Musixmatch not working on desktop osx app

spotifylinux
Regular

I've got the same problem, also behind a proxy (cntlm, if it would matter). Also some images inside e.g Artist view will not show up (e.g whatever image there should be under Popular section before the index number). Does CEF ignore spotify proxy settings or something?

Re: Musixmatch not working on desktop osx app

federico22285
Casual Listener

We will never get an answer and even further we are from any possible solution. Reviewing Apple Music right now.

Re: Musixmatch not working on desktop osx app

Adam_B
Roadie

Hey everyone!

 

Thanks for posting in the Spotify Community.

 

Can I check whether you're all connecting through a Proxy?

Does the same thing happen when you're not connecting through a Proxy?

 

Thanks, 

Adam.

Re: Musixmatch not working on desktop osx app

federico22285
Casual Listener
Hello Adam,

After all this months making this question shows that there is no QA Team at spotify , Sorry starting by complaining. So this wont work with or without proxy. I have tried both ways. You can contact your internal support team or Open an internal ticket. They will confirm that this is not working. They can figure it out very quickly and simulate proxy usage. Maybe you cna even try it yourself and join this long list of unhappy people .

Regards,
Federico

Re: Musixmatch not working on desktop osx app

Adam_B
Roadie

@federico22285 Thanks for the reply!

 

We can't actually replicate this issue on our end. Does the Lyrics feature work at certain times of the day, or is it always unavailable?

Which device/operating system are you noticing this on?

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