Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

My spotify for the last few days have been pausing everywhere, on browser, on my desktop application

My spotify for the last few days have been pausing everywhere, on browser, on my desktop application

I have a premium student account and my Spotify for the last few days have been pausing whenever I'd play music everywhere! – on browser, on my desktop application(Mac) and on my iPhone. 

 

I've tried almost everything.

I signed out of on all my accounts

I reinstalled Spotify 

I tried deleting the folders location: /private/etc/hosts and the other one thats recommended here on Spotify community.

I tried changing my password. 

I tried disabling power saving modes.

I tried clearing the cache on both my phone and mac.

 

When I changed my password, I was able to play one full song then the pausing continued. Im not sure what to do now. 

Reply
1 Reply

Hi there @hvn19,

 

Thank you for reaching out to the Community. Great start of the troubleshooting!

 

In this case we suggest that you head over to this article and follow all of the steps that's provided in it to make sure that there's no unauthorized activity on your account.

 

We also suggest that you check this article out to see what you can do to protect your account.

 

Let us know how everything works after you've tried the steps above.

 

Take care!

JeremyModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Live, love, laugh and listen to music 🙂

Suggested posts