Spotify-client doesn't work with proxy settings

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Spotify-client doesn't work with proxy settings

grossegronk
Regular

Plan

Premium

Device

Macbook Pro 2018

Operating System

macOS 10.13.6 (17G65)

Spotify version

The latest one

 

My Question or Issue

Ever since June the Spotify-client is always offline and cannot connect at all. Music cannot be played. The issue seems to be in using a proxy, and searching the forums it seems to be a problem with the Spotify client using a strange port number 4070, which is blocked by most proxy servers. I have no control over my workplace's network. The issue has been around for over a month now, so I'm posting this to raise awareness.

 

Could the Spotify developer please revert the obscure change that was done this summer? (Summer of 2018 that is, if the issue is still a problem later on)

4 Replies

Re: Spotify-client doesn't work with proxy settings

user-removed
Not applicable

Hi @grossegronk,

 

Sorry to hear that you're unable to access Spotify via your workplace proxy. Unfortunately the best that we can do right now is to recommend that try you listening to Spotify using the Web Player.

 

If the above suggestion doesn't work, I recommend that you make feature request in the Ideas board where others in the community can vote for your request to be added to Spotify.

 

Hope this helps, have a lovely day!

Re: Spotify-client doesn't work with proxy settings

grossegronk
Regular
Highlighted

Re: Spotify-client doesn't work with proxy settings

Rock Star 16
Rock Star 16

Hey @grossegronk, welcome to the Community.

 

I can suggest you something that might help you :)

 

Just follow the steps below:

 

You can search for Terminal using Spotlight or by selecting it in Finder.

  1. Open a Finder window.
  2. Select Applications from the sidebar.

host-file-mac-screenshot-01.jpg

  1. Double-click on Utilities.
  2. Double-click Terminal.

2host-file-mac-screenshot-02.jpg

In the Terminal window, you will need to enter a command to open the Nano text editor. You will need your administrator password, as well.

  1. Type sudo nano /etc/hosts and then hit return.
  2. Enter your administrator password and then hit return.

3sudo-nano-screenshot-mac.jpg

You're now in the Nano text editor. You should see something that looks like this:

4host-file-mac-screenshot-04.jpg

If you want to add a new device or domain, move the cursor using the arrow keys and position it after the text in the window. Then, begin typing :)

I'll help you skip the typing part, just copy and paste the following addresses there for Spotify ;)

0.0.0.0 weblb-wg.gslb.spotify.com

0.0.0.0 prod.b.ssl.us-eu.fastlylb.net

 

Once you're done, hold down the Command and O keys to save the file, then Command and Q to exit.

 

If the terminal is not for you I got another way of doing it.

Again just follow me:

 

To find the hosts file, open Finder and, in Finder’s menu bar, select Go > Go to Folder. In the box, type the following location and press Return.

520131215_edithostsfileosx_1.jpg
A new Finder window will open and your Mac’s hosts file will be selected. Click and drag it out of the Finder window and drop it on your desktop. This will let you freely edit the file.

620131215_edithostsfileosx_2.jpg

To open it, simply double-click and it will display the file’s contents in TextEdit (or the text editor of your choice). By default, the hosts file is relatively simple. It contains a number of lines of descriptive text which are “commented out” with the pound or number sign (#). For each line, any text after the pound sign is ignored by the computer, making it a good way to add notes and descriptions to your files. It also contains default IP values for localhost and broadcasthost. To edit the file, you’ll add your own lines after broadcasthost.

720131215_edithostsfileosx_3.jpg

Again, just copy and paste the following addresses there for Spotify and save the changes ;)

0.0.0.0 weblb-wg.gslb.spotify.com

0.0.0.0 prod.b.ssl.us-eu.fastlylb.net

 

If you ever make a mistake or want to change it back and you’re not sure how to fix it, you can always restore the default hosts file contents by using one of the methods above to enter the following default information:

##

# Host Database

#

# localhost is used to configure the loopback interface

# when the system is booting. Do not change this entry.

##

127.0.0.1                    localhost

255.255.255.255     broadcasthost

 

::1                              localhost

fe80::1%lo0              localhost

 

One last thing!

Back at the command line, type sudo killall -HUP mDNSResponder then type return. That will flush your Mac's DNS cache, so it doesn't get confused by any changes you've made to the Hosts file.

8sudo-killall-mac-screenshot.jpg

Let me know how it goes :)

LoxerRock Star 16
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
Note: I'm not a Spotify employee.

*snip*

Zadams27
Newbie

THANK YOU, I did not really enjoy using the web client

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