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Spotify crashes instantly after login (macOS Ventura)

Spotify crashes instantly after login (macOS Ventura)

Plan

Premium

Country

Brazil

 

Device

MacBook Pro late 2017

Operating System

macOS Ventura 13.3.1

 

My Question or Issue

After upgrading from macOS Monterey to macOS Ventura on a clean macOS install, I installed the latest Spotify available version using the macOS Stub installer. I opened the app and click on login to open my browser. I fill my credentials but them on clicking to login on the Spotify app, it crashes. When running the app through Terminal, the following error message is shown. I'd also tried to run the Apple Diagnostics, Memtest86 and DriveDx but no issues was found so I believe it doesn't seem to be a hardware issue. I'd tried to login using my mobile phone and my login/password. The browser login is successful but the app crashes. I also tried running the app on macOS Safe Mode (keep pressing Shift key on Apple logo on boot) but the issue persists.

 

Edit: For anyone facing this issue, I was able to login on app by uninstalling the Spotify app using CleanMyMac X app and reinstalling it again.

 

mac@MacBook-Pro ~ % /Applications/Spotify.app/Contents/MacOS/Spotify

objc[706]: Class WebSwapCGLLayer is implemented in both /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.framework/Versions/A/Frameworks/libANGLE-shared.dylib (0x7ffa555a23f0) and /Applications/Spotify.app/Contents/Frameworks/Chromium Embedded Framework.framework/Libraries/libGLESv2.dylib (0x11466f850). One of the two will be used. Which one is undefined.

2023-05-04 07:18:49.993 Spotify[700:6356] *** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'NSWindow drag regions should only be invalidated on the Main Thread!'

*** First throw call stack:

(

0   CoreFoundation                      0x00007ff8128db3eb __exceptionPreprocess + 242

1   libobjc.A.dylib                     0x00007ff812427e25 objc_exception_throw + 48

2   CoreFoundation                      0x00007ff812903596 _CFBundleGetValueForInfoKey + 0

3   AppKit                              0x00007ff8159d8167 -[NSWindow(NSWindow_Theme) _postWindowNeedsToResetDragMarginsUnlessPostingDisabled] + 307

4   AppKit                              0x00007ff8159e846d -[NSView setFrameOrigin:] + 828

5   AppKit                              0x00007ff816472de9 -[NSTitlebarContainerView setFrameOrigin:] + 136

6   AppKit                              0x00007ff8159f2407 -[NSView setFrame:] + 317

7   AppKit                              0x00007ff8159e5d7a -[NSThemeFrame _updateTitlebarContainerViewFrameIfNecessary] + 406

8   AppKit                              0x00007ff8159e5949 -[NSThemeFrame _tileTitlebarAndRedisplay:] + 43

9   AppKit                              0x00007ff815a0104a -[NSThemeFrame setFrameSize:] + 610

10  AppKit                              0x00007ff815a0068c -[NSWindow _oldPlaceWindow:fromServer:] + 813

11  AppKit                              0x00007ff8159fec41 -[NSWindow _setFrameCommon:display:fromServer:] + 1684

12  AppKit                              0x00007ff8162fe6a9 -[NSWindow _reallyDoOrderWindowAboveOrBelow:] + 1169

13  AppKit                              0x00007ff8162ff3b4 -[NSWindow _reallyDoOrderWindow:] + 99

14  AppKit                              0x00007ff8162ff62a -[NSWindow _doOrderWindow:] + 295

15  AppKit                              0x00007ff815ad1fc2 -[NSWindow makeKeyAndOrderFront:] + 47

16  Spotify                             0x0000000103d4a2ff Spotify + 619263

17  Spotify                             0x0000000104531f47 _ZN4asio6detail32reactive_socket_recvfrom_op_baseINS_17mutable_buffers_1ENS_2ip14basic_endpointINS3_3udpEEEE10do_performEPNS0_10reactor_opE + 1981031

18  Spotify                             0x0000000104592b2e _ZN4asio6detail32reactive_socket_recvfrom_op_baseINS_17mutable_buffers_1ENS_2ip14basic_endpointINS3_3udpEEEE10do_performEPNS0_10reactor_opE + 2377294

19  Spotify                             0x0000000104f66985 _ZN4asio6detail16service_registry6createINS0_16resolver_serviceINS_2ip3tcpEEENS_10io_contextEEEPNS_17execution_context7serviceEPv + 99909

20  Spotify                             0x000000010491237f asio_detail_posix_thread_function + 1423

21  Spotify                             0x00000001049122c6 asio_detail_posix_thread_function + 1238

22  Spotify                             0x000000010490e0a3 _ZN4asio6detail16service_registry6createINS0_22deadline_timer_serviceINS0_18chrono_time_traitsINSt3__16chrono12steady_clockENS_11wait_traitsIS7_EEEEEENS_10io_contextEEEPNS_17execution_context7serviceEPv + 2131827

23  Spotify                             0x000000010490dac1 _ZN4asio6detail16service_registry6createINS0_22deadline_timer_serviceINS0_18chrono_time_traitsINSt3__16chrono12steady_clockENS_11wait_traitsIS7_EEEEEENS_10io_contextEEEPNS_17execution_context7serviceEPv + 2130321

24  Spotify                             0x000000010490d8d8 _ZN4asio6detail16service_registry6createINS0_22deadline_timer_serviceINS0_18chrono_time_traitsINSt3__16chrono12steady_clockENS_11wait_traitsIS7_EEEEEENS_10io_contextEEEPNS_17execution_context7serviceEPv + 2129832

25  libsystem_pthread.dylib             0x00007ff812787259 _pthread_start + 125

26  libsystem_pthread.dylib             0x00007ff812782c7b thread_start + 15

)

zsh: illegal hardware instruction  /Applications/Spotify.app/Contents/MacOS/Spotify

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