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Step 1


Spotify running and installing issues (mac)

Spotify running and installing issues (mac)

Spotify suddenly stopped working and won't re-install

1. First I opened spotify

2. The following message appeared: the application Spotify quit unexpectedly

3. I followed the procedure form the troubleshooting section of Spotify's website and deleted cache and app spotify files

4. then uninstalled spotify and re-downloaded it

5. then an installation error happened making the installation not running properly: an error occurred while trying to install Spotify

What I expected to happen

Spotify working after re-installing a version

What actually happened

still stuck with troubleshooting issues

 My Operating System

OS X 10.5.8

My Spotify version

My internet provider and country

Orange France

My username



9 Replies

I've got the same problem. Already since 5 days.

Same here... even Safari has security issues with the spotify site a the moment...

Me too!!

Offline mode is failing to work properly, at least on my Mac.

exact same here.

Same issue. I've tried several times over several downloaders, and I always get the same result.


1. Completely uninstalled spotify by removing application in /Applications, and removed ~/Library/Caches/com.spotify.Client as well as ~/Library/Application Support/Spotify


2. Restarted computer.


3. Downloaded .zip file from and ran installer.


Installer "downloads" spotify, and the icon bounces in the tray a bit, then crashes.  The Install Spotify program reports "An error occured while trying to install Spotify."  Mac's report option gives me these details from the console:


Process:         Spotify [353]
Path:            /Volumes/Spotify/
Identifier:      com.spotify.client
Version: (80800450)
Code Type:       X86 (Native)
Parent Process:  bash [351]

Interval Since Last Report:          24376 sec
Crashes Since Last Report:           2
Per-App Interval Since Last Report:  18 sec
Per-App Crashes Since Last Report:   2

Date/Time:       2013-03-26 09:49:33.309 -0400
OS Version:      Mac OS X 10.5.8 (9L31a)
Report Version:  6
Anonymous UUID:  D8495F42-8EE4-4F8C-9B45-27CFC56724C7

Exception Type:  EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Crashed Thread:  0

Thread 0 Crashed:
0   libSystem.B.dylib             	0x90071e42 __kill + 10
1   libSystem.B.dylib             	0x900e423a raise + 26
2   libSystem.B.dylib             	0x900f0679 abort + 73
3   libstdc++.6.dylib             	0x96f63005 0x96f1b000 + 294917
4   libstdc++.6.dylib             	0x96f6110c __gxx_personality_v0 + 1108
5   libstdc++.6.dylib             	0x96f6114b std::terminate() + 29
6   libstdc++.6.dylib             	0x96f616da std::type_info::~type_info() + 0
7   com.spotify.client            	0x00169265 operator delete[](void*) + 1324485
8   com.spotify.client            	0x0017ee0e operator delete[](void*) + 1413486
9   com.spotify.client            	0x00182b9a operator delete[](void*) + 1429242
10  com.spotify.client            	0x000c707b operator delete[](void*) + 660443
11  com.spotify.client            	0x000c7e20 operator delete[](void*) + 663936
12  com.spotify.client            	0x0002dd08 operator delete[](void*) + 32872
13  com.spotify.client            	0x00028bc6 operator delete[](void*) + 12070


If spotify is no longer supporting 10.5, then please let us know.  Otherwise, please address this issue, or let us know where an older version of spotify may be found!


Hey guys 🙂 


As you might have guessed, Spotify are no longer supporting Mac OS X 10.5.x

I have gathered all of the information, as well as how to get a working client again in this post.



Spotify Community Mentor and Troubleshooter

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If this post was helpful, please add kudos below!

Yep, that worked.  I'm glad there are people like you that figured out where the old versions are and how to disable the auto-update.


The dev team might want to make their downloads check the Mac version before installing in the future.

brilliant, thanks alot!


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