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iTunes songs I already own are greyed out in Sonos

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iTunes songs I already own are greyed out in Sonos

Newbie

Hello - I created a playlist using Spotify on my imac.  I already own a few of the songs on itunes.  When I try to play the playlist using Spotify on sonos, several of those songs I already own are greyed out.  I cannot seem to fix it.  Please help!

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Re: iTunes songs I already own are greyed out in Sonos

Visitor
I have the same issue but with 100's of songs..........
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Re: iTunes songs I already own are greyed out in Sonos

Moderator
Moderator

Hey there @cory239-ca,

 

Thank you for reaching out to us. We're here for you.

 

If the songs appear greyed out it can be because these songs aren't available in your market. There's more info on that here.

 

Keep in mind that local files don't work with Spotify Connect which also could be the reason why you can't play them.

 

Do you only experience this when you're trying to play your local files?

 

We're looking forward to your reply.

 

Cheers!​​​​​​​

XeniaModerator
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