[macOS] Volume up/down keyboard shortcut doesn't work

Reply

[macOS] Volume up/down keyboard shortcut doesn't work

alexbassy
Newbie

Plan: 

Premium

Country:

Germany

 

Device

Macbook Pro 13-inch, 2017

Operating System

macOS 10.14.5

 

My Question or Issue

The volume up/down keyboard shortcuts (CMD+UP, CMD+DOWN), as well as the menu options in "Playback" have no effect. I use Spotify Connect for streaming to a speaker, and the volume slider at the bottom right is not the easiest to use, so it's quicker and easier to use the keyboard. However, these stopped working a while back.

 

Steps to reproduce:

1. Open Spotify on Mac

2. Start playing a song

3. Click Spotify Connect and start playing to a device (in my case, Sonos One)

3. Press CMD+UP or CMD+DOWN to adjust the volume, or select "Playback -> Volume Up"

 

Expected result:

The volume is adjusted, and the volume slider at the bottom reflects the change

 

Actual result:

Volume is not adjusted, slider stays at same level.

Screenshot 2019-07-20 at 09.52.07.png
7 Replies

Re: [macOS] Volume up/down keyboard shortcut doesn't work

Rock Star 16
Rock Star 16

Hey @alexbassy, welcome to the Community.

Hope you're doing great!

Unfortunately you can no longer change the volume from the Spotify for Mac while using Connect. You should use the system wide volume buttons to do so.

 

You can learn more about Spotify Connet here.

 

Hope it helps :)

LoxerRock Star 16
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Re: [macOS] Volume up/down keyboard shortcut doesn't work

phw79
Casual Listener

Hi,
it doesn't work on Spotify for windows either. What are the "system wide volume buttons"? If I use the standard Windows volume up/down keys, they change the volume of my computer, but not the Spotify Connect speaker... So I can only control the volume by moving the little indicator in the bottom left corner with my mouse / touchpad.

Re: [macOS] Volume up/down keyboard shortcut doesn't work

Alienator5000
Regular

Control + Arrow seems to work for me?

Re: [macOS] Volume up/down keyboard shortcut doesn't work

phw79
Casual Listener

@Alienator5000: Is that using a speaker on Spotify Connect?

Re: [macOS] Volume up/down keyboard shortcut doesn't work

elipsoid
Casual Listener

Same issue here. When playing via Sonos speaker, the only way to control volume is using the slider. Neither keyboard shortcuts nor the menu (Playback-->Volume up/down) work. 

This must be a bug, I don't see a reason why this should not work. 

Workaround on Mac is to use Airplay to connect to the speaker, then I can use the HW keyboard keys to control the volume. Downside of that is that all audio is then played using the speaker, which is not what I want.

Re: [macOS] Volume up/down keyboard shortcut doesn't work

18571728
Regular

I asked a related question earlier, and then went on to create a small PoC for macOS that allows me to control the remote speakers (Beoplay) via keyboard shortcuts:

   https://github.com/tlk/beoplay-macos-remote-gui

Please note that you need Xcode 11 (beta) to build the thing.

 

This workaround works fine in combination with Spotify.

Re: [macOS] Volume up/down keyboard shortcut doesn't work

Alienator5000
Regular

@phw79


Nope, just regular volume buttons. It is possible the version is not optimized to the newer versions of OSX / MacBook models. I have the 2015 MacBook Pro and everything works fine here. 
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