United States of America
My Question or Issue
Log in error with 'A firewall may be blocking Spotify. Please update your firewall to allow Spotify. Additionally you could try changing the currently used proxy settings (Error code: 17).
I have tried looking through my exceptions for firewall (apps allowed by firewall) and it already states an exception for firewall, i also re-downloaded through windows 10 (microsoft store) but the problem persisted. Please help solve this problem thanks.
Solved! Go to Solution.
Thanks for reaching out to us.
We'd first recommend making sure that you're located in the same country as your Spotify account. You can check out these steps to find out how to change your country settings.
Also, keep in mind that some shared or public networks (e.g. schools/work/office) restrict access to certain services. If you're connected to one you can contact those responsible for managing the network for more information.
Additionally, if you're using a VPN we'd recommend disabling it, as VPNs aren't officially supported by Spotify and we can't guarantee proper functionality if one is used.
If anything else comes up, don't hesitate to let us know.