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Spotify stops playing every song after 1 second

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Spotify stops playing every song after 1 second

Hey guys,

 

i have a big problem with my Spotify since one day. Every time i try to play a song in Spotify the song stops after 1 second. I did uninstall Spotify and install it new but it didnt help. I dont find anything about exactly this problem on google ( or i google wrong things for this topic but i dont think so). I am really thankful if someone can help me with this problem.

 

 

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Accepted Solutions
Marked as solution

Go to settings in top right, then go to advanced settings at the bottom of that page, and where it says Cache, change the file to another Drive or to just another location. This worked for me with the same problem that you guys have had.

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Marked as solution

If this is the case then users are running into a corrupt cache issue of the spotity desktop app. Because when you change cache folders it writes new clean cache files and everything that was once Stored under C:\Users\UserName\AppData\Local\Spotify again, when you instructed the app to write a new one into the folder selected by the settings changed. To fix these corrupted cache folder do this first.

 

1. Log out of the spotify desktop app and exit the app as well.

2. Go to Task Manager, look for any processes that says SpotifyHelper.exe, select any and all of them and chose end task.

3. Go to this file location C:\Users\UserName\AppData\Local\Spotify, delete everything inside the folder. Do Not Worry the Spotify App will rewrite everything back when you load and log back into the app.

4. Make sure to clean out your Recycle Bin as well.

5. Log back in and see if the same problem persists. If it has stopped doing this, you removed the cache files that were corrupted successfully.

6. You will need to reoffline any music you had again for offline playback. You might have to toggle playlists that where set for offline playback to online mode first, and then select them for offline mode again.

 

If this did not work, then you need to double check if you where once a premium subscriber, double check in the Spotify desktop app settings that the High Quality Streaming option is not turned on. This playing tracks for a few seconds is a sign you might have let your premium expire on you, and you are still trying to stream in High Quality Option, the app won't play music correctly if this is set and premium has expired on your account.

 

View solution in original post

33 Replies

ok i solved the problem for myself but i really dont know why it worked. I only changed the Cache and now it works perfect.

What exactly did you do because the same thing happened to me an hour ago and nobody else seems to have this problem?

Marked as solution

Go to settings in top right, then go to advanced settings at the bottom of that page, and where it says Cache, change the file to another Drive or to just another location. This worked for me with the same problem that you guys have had.

I don't have a second drive and changing it to another location in the same drive doesn't work for me either sadly.

Marked as solution

If this is the case then users are running into a corrupt cache issue of the spotity desktop app. Because when you change cache folders it writes new clean cache files and everything that was once Stored under C:\Users\UserName\AppData\Local\Spotify again, when you instructed the app to write a new one into the folder selected by the settings changed. To fix these corrupted cache folder do this first.

 

1. Log out of the spotify desktop app and exit the app as well.

2. Go to Task Manager, look for any processes that says SpotifyHelper.exe, select any and all of them and chose end task.

3. Go to this file location C:\Users\UserName\AppData\Local\Spotify, delete everything inside the folder. Do Not Worry the Spotify App will rewrite everything back when you load and log back into the app.

4. Make sure to clean out your Recycle Bin as well.

5. Log back in and see if the same problem persists. If it has stopped doing this, you removed the cache files that were corrupted successfully.

6. You will need to reoffline any music you had again for offline playback. You might have to toggle playlists that where set for offline playback to online mode first, and then select them for offline mode again.

 

If this did not work, then you need to double check if you where once a premium subscriber, double check in the Spotify desktop app settings that the High Quality Streaming option is not turned on. This playing tracks for a few seconds is a sign you might have let your premium expire on you, and you are still trying to stream in High Quality Option, the app won't play music correctly if this is set and premium has expired on your account.

 

Thank you Jay that helped! I'm glad there are People like you helped us! 

You were not alone, I have had exactly the same problem from Wed on 🙂

 

Thank you Jay!
It helped me as well! 🙂

Tried everything and it worked. After a few songs the problem occured again 😕

Moving the Cache into another location worked for me so far!

omg **bleep**in thank u so much finally i can hear music again i love u *-* (nohomo) 😄

Worked for me! 🙂
Seems like there was not enough space on disk the cache was originally saved to.

My Hard drive was full that was why! Thanks!

This same error happened to me, and this response actually helped me fix the issue. It was hard drive space. Thank you very much.

Yay! I had this issue too ever since I updated and I followed your advice and it now works perfectly

stops playing after one song on desktop on 10.10.3 remedy?

stops playing after one song on Apple's 10.10.3

stops playing after one song on Apple's 10.10.3

Have had this problem before.  Went through solutions, but only thing that worked was uninstalling Spotify and re-installing.  That worked yesterday, then problem came back today.  Did the steps in solution, didn't work.  Uninstalled didn't work.  I'm still a current premium member.  I've tried other things like using CC cleaner to clean up the PC.  High Quality Streaming is off

 

I'll start to play a song in a playlist.  It never really starts to play, it tries for about a half a second, then skips to next track in playlist.  Tried it with a playlist with over 100 songs, it went through whole play list, finally stopped at last song, never played one of them.  It flashes an error for about a 1/1/0 of a second each time...it says "Can't play current track"

 

When it gets to the last one the error message it's displaying finally stays up long enough to view it "This track is not available.  If you have the file..."

 

if it's not a corrupted file, if it's not the account, not the High Quality Streaming...what else?  

 

This behavior happens in my playlists, on their "Radio" lists, Browse lists, etc.  

 

Anyone?

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