If you've already received a message from SheerID confirming your student status, but you're having difficulties activating the discount, we first recommend trying to open the link from that message in an incognito or private window, preferably on a desktop device.
In case that doesn't do the trick and you’re still getting an error message, check out the info below for what to do next.
You’re trying to renew your student discount, while your existing discount is still active.
What should I do?
Go to Premium Student while logged in to your account to see how much time you have left on the discount before you need to re-verify. Try renewing your student discount again just before it is about to expire.