14-03-2013 06:28 PM
So I had one free account linked from my Facebook page. I hated that it kept sharing all the music I was listening to on my Facebook page so I removed that setting. Once I did that, Spotify seemed to create another acount for me that was not connected to Facebook. This is where I created multiple playlists.
Now I have two accounts and I would love them to be merged. Can someone help me with that?
Solved! Go to Solution.
14-03-2013 09:35 PM
Hey! Welcome to the community :)
You should be able to do this by yourself.
Be sure you are logged into your Spotify (non-Facebook) account, then go to Edit > Preferences > Social Network > Connect To Facebook and log in with your Facebook details.
25-09-2013 02:15 AM
Hi, I have a similar problem. I created an account at work, and then a personal one for home. I would now like to merge the 2 accounts, and have just thw 1. Is there anyway this can be done?
10-10-2013 06:52 PM
I have this problem too! I supposedly merged my free, FB-associated account and my premium, non-FB-associated account from my desktop client, but i can still see my free FB-associated account floating around (because I have friends who are following it). How can I delete it? I've logged into it on spotify web and gone into the account pages, but I'm not given an option to deactivate the account.
10-10-2013 07:06 PM
@suedehead0 - Can you try going to Edit/Spotify > Preferences > Social Network in the desktop client whilst logged in using your Spotify username and try and disconnect and reconnect to Facebook?
It should definitely merge those accounts for you.
If not - get in touch with support and they can do it for you :)
10-10-2013 07:49 PM
Thanks Peter - I did try that, but I think because the email addresses are different, they won't merge. I've contact support -- hoping they can just go in and nix that other account. :)
Thanks again for your help!
01-03-2014 02:00 AM
I've got two Facebook connected accounts, one with my old FB profile and the other with the new facebook profile.
How can i migrate my old account data to my new account?
the new account is premium, the old one is now a free account.
01-03-2014 11:35 AM
13-04-2014 02:26 AM
I've tried all of these tips and then some, and tried contacting Spotify support twice and have had no luck. Anyone have any steps/advice that I may be missing here? I've even changed my Facebook password and used the new one to log in to Spotify with and without Facebook credentials but nothing is working. This is so frustrating! and the fact that Spotify won't answer support tickets is equally frustrating. Any help appreciated!
13-04-2014 02:28 AM
Is your correct email address showing in your account profile? Have you checked your spam/junk mail folders? They're pretty good normally so this is odd................did you not even receive the automated acknowledgements?
|Hello! Please take one minute to answer three very short questions about your support experience today.|
|Take me there||No thanks (hide)|
|Hi folks. We're aware that ... . We're investigating!|
To stay updated please come in here.
|Would you like to help QA test Connect? If so, please log in or register.|
Please bear in mind that the Community is not an official Spotify support service. It's a place where we all help each other, whether we work for Spotify or not. So please use your discretion when using the forum.