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Avatar of SirCaveman
Casual Listener
2015-03-21 05:35 PM
I have been trying for 3 days to remove Premium before it charges my credit card, without success. however now that its charged my card it cancelled fine. This is bs. What a scam.
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Avatar of Taylor
Community Legend
2015-03-21 05:43 PM

Hi @SirCaveman 

 

I suggest you submit an online contact form; and someone at Spotify should be able to refund you.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

 

Anthony

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

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Avatar of Taylor
Community Legend
2015-03-21 05:43 PM

Hi @SirCaveman 

 

I suggest you submit an online contact form; and someone at Spotify should be able to refund you.

If you get an automated reply; make sure to reply to it directly (even if it's from a no reply); and it will be sent to the Spotify staff.

 

Anthony

This post was by Taylor - I do not work for Spotify!
If this solved your issue - Mark it as a solution! If you like my post - Please add Kudos!
||  Spotify Profile - Taylor   |  Feel free to PM me - Here  ||

Avatar of SirCaveman
Casual Listener
2015-03-22 05:20 AM
Cool, I dont know what was happening but it's resolved now
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