Announcements

Help Wizard

Step 1

NEXT STEP

FAQs

Please see below the most popular frequently asked questions.

Loading article...

Loading faqs...

VIEW ALL

Ongoing Issues

Please see below the current ongoing issues which are under investigation.

Loading issue...

Loading ongoing issues...

VIEW ALL

[Country][Subscription] Add Premium Family for South Africa

Welcome to South Africa, Spotify 🙂 

 

Your amazing family plan, would be a great + welcome addition here. Being able to easily, and cheaply, sign up my family under 1 account would make billing a breeze.

 

And shame, my technologically challenged mom and dad (who type in 'google', into their Chrome URL bar so they can search for google, and then google something) wouldn't know where to start in setting up billing and all that... Being able to manage this for them via my account, would be amazing.

 

Thanks kindly - for your attention to the above, and for coming to SA.

Updated on 2020-05-12

Hey,

Thanks for coming to the Idea Exchange!
Listening together as a family is about to get even better - Spotify Premium Family is now available in South Africa.

Getting started is easy - just visit spotify.com/family, follow the steps to create your Premium Family account, and invite family members you live with.

Comments
TomLegend
Status changed to: Not Right Now

Updated on 2019-09-12

Hey folks,


We wanted to post an update as this idea has reached over 870 votes from our users.

 

We’re always working on improving the Spotify experience, but we’re afraid we don’t have any further information to share at the moment. We typically don't announce information about subscriptions in advance. The best place to keep an eye out is on the What’s New section of our blog.

 

Thanks!

SkyhawkZA
So there are currently no plans for a Family Plan for South Africa?
I don't get it... What's so hard about that... I'm literally on the verge
of going over to Google Music... They have a family plan here in South
Africa... Why can't you?
I love Spotify but I have two teenagers in the house and one account is not
cutting it...
Please guys...

mystic1
So you're basically saying "Hey, we have this great thing over here but we
have no plan to give it to you. Thanks!"

wth is the logic here??
rEjeKt

Well done Tom, that was easily the longest indirect "go screw yourself" I've seen in a long while.

Thanks a million! 

a_sd-987kv9rm

Sadly Google is getting my money every month.

I would far rather use Spotify. But no family plan is a deal breaker for me and I am sure many others.

Evilgenius1979

All I can say is WOW!

 

You have heard of data driven organisations right? Organisations that make decisions based on data they are collecting so that they can offer a better customer experience?

 

So you are basing your decision not to offer a subscription to a client base in South Africa, that will clearly nett you more profits and allow you to compete we other subscription offers in the region like google, on a community post with 870 votes.

 

If that is how Spotify make data driven decisions within their company, I am really worried for you. You are basing a decision on 870 votes from people bothered to come here to raise this with you, against the thousands out there that have not bothered to access this post.

 

Thank you and have a good day, I will stick with your competition.

 

Evilgenius1979

All I can say is WOW!

 

You have heard of data driven organisations right? Organisations that make decisions based on data they are collecting so that they can offer a better customer experience?

 

So you are basing your decision not to offer a subscription to a client base in South Africa, that will clearly nett you more profits and allow you to compete we other subscription offers in the region like google, on a community post with 870 votes.

 

If that is how Spotify make data driven decisions within their company, I am really worried for you. You are basing a decision on 870 votes from people bothered to come here to raise this with you, against the thousands out there that have not bothered to access this post.

 

Thank you and have a good day, I will stick with your competition.

 

marinuslourens

Why not make this a priority Spotify? 
Do some market research in south Africa and see the diversity of our culture and music.
A family package will go a very long way in pushing Spotify in South Africa and in fact Africa.  

ludicer

Yet another watered-down version of a service made available to us South Africans.  Guess companies like Spotify, Netflix and other similar services all work of the same rule-book when it comes to South Africa.

Bennie_vdWalt

Guess Spotify won't be getting my money either, if they had this I would've strongly considered moving over from Deezer Family plan. Perhaps I'll check back in another years time.