Help Wizard

Step 1

NEXT STEP

Audiobooks with premium account

Audiobooks with premium account

 

Plan

Premium monthly payment 

Country

Uk

Device

Pixel 7

Operating System

(iOS 10, Android Oreo, Windows 10,etc.)

 

I am a plan manager for a premium account. Renewal payment was taken yesterday but my audiobook hours allowance of 15 hours has not updated. I have tried uninstall and still encountering the same problem. Any suggestions? 

 

Reply
1 Reply

Hey there @Miracaro

 

Thanks for reaching out about this here in the Community. 

 

Your 15-hour allotment should reset at the beginning of each billing cycle for your account. To check this, go to your account page and select Audiobook Listening Time.

 

If it hasn't updated yet, we suggest that you try logging out and then logging back in to you account twice in a row.

 

Keep us posted.

EniModerator
Help others find this answer and click "Accept as Solution".
If you appreciate my answer, maybe give me a Like.
 
“Music acts like a magic key, to which the most tightly closed heart opens.”– Maria von Trapp

Suggested posts